Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 13201 | RS Sari Asih Ciputat | 1 | 2025 | 86% | 99% | 100% | 100% | 67.83% | 0.58% | 75.14% | 100% | 99.98% | 97.33% | 99.87% | 85.71% | |
| 13202 | RS Ibu dan Anak Permata Sarana Husada | 1 | 2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13203 | RS Ibu dan Anak Harapan Bunda | 1 | 2025 | 95% | 100% | 100% | 0% | 90% | 0% | 75% | 100% | 100% | 0% | 100% | 100% | 0 |
| 13204 | RS Umum Soe | 1 | 2025 | 98.49% | 99% | 100% | 100% | 48.96% | 0% | 100% | 100% | 98.86% | 100% | 100% | 100% | 0 |
| 13205 | RS Umum Ibunda | 1 | 2025 | 87.79% | 100% | 100% | 100% | 92.99% | 0% | 86.7% | 100% | 79.14% | 68.29% | 100% | 100% | 0 |
| 13206 | RS Umum Daerah Dr. R. Soedjono Selong | 1 | 2025 | 85.77% | 93% | 99.38% | 100% | 79.57% | 2.63% | 80.11% | 100% | 80.38% | 98.9% | 100% | 100% | 0 |
| 13207 | RS Umum Sumbawa Besar | 1 | 2025 | 95.56% | 95% | 99.17% | 100% | 80.31% | 100% | 99.53% | 100% | 100% | 100% | 99.72% | 100% | 0 |
| 13208 | RS Umum Daerah Awet Muda Narmada | 1 | 2025 | 86.54% | 100% | 100% | 100% | 91.04% | 5.13% | 91.67% | 100% | 89.01% | 100% | 100% | 100% | 0 |
| 13209 | RS Kurnia | 1 | 2025 | 85.34% | 99% | 100% | 100% | 91.73% | 0% | 55.1% | 92.35% | 99.96% | 6.78% | 100% | 100% | 0 |
| 13210 | RS Bhayangkara | 1 | 2025 | 100% | 100% | 99.22% | 0% | 99.68% | 2.38% | 83.03% | 100% | 93.12% | 0% | 98.39% | 100% | 0 |
| 13211 | RS Umum Daerah Wangaya | 1 | 2025 | 95.73% | 99% | 99.52% | 100% | 100% | 3.98% | 85.64% | 100% | 100% | 100% | 100% | 100% | 88.76 |
| 13212 | RS Katholik Marianum Halilulik | 1 | 2025 | 95.6% | 83% | 100% | % | 94.53% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13213 | RS Hermina Serpong | 1 | 2025 | 90.99% | 100% | 100% | 100% | 95.52% | 0% | 95.88% | 100% | 100% | 87.5% | 100% | 100% | 82.25 |
| 13214 | RS Umum Daerah Bali Mandara Provinsi Bali | 1 | 2025 | 75.31% | 100% | 100% | 100% | 95.08% | 0.75% | 99.79% | 100% | 99.13% | 100% | 100% | 100% | 0 |
| 13215 | RS Mandalika Provinsi Nusa Tenggara Barat | 1 | 2025 | 97.03% | 100% | 99.22% | 100% | 96.46% | 0% | 68.52% | 100% | 93.19% | 100% | 98.07% | 99.36% | 0 |
| 13216 | RS TK. II Udayana | 1 | 2025 | 99.75% | 100% | 99.91% | 100% | 89.15% | 0% | 98.04% | 100% | 97.88% | 88.14% | 100% | 100% | 0 |
| 13217 | RS Umum Bima | 1 | 2025 | 97.93% | 96% | 95.94% | 100% | 86.82% | 0.68% | 87.05% | 98.39% | 98.32% | 85.71% | 100% | 100% | 89.89 |
| 13218 | RS Ibu dan Anak Buah Hati Pamulang | 1 | 2025 | 86% | 100% | 100% | 80% | 86% | 5% | 85% | 100% | 86% | 88% | 100% | 85% | 78.57 |
| 13219 | RS Cahaya Medika | 1 | 2025 | 95% | 97% | 86.33% | 98.67% | 82.42% | 1.39% | 77.67% | 64% | 61.73% | 51.11% | 96.33% | 88.24% | 0 |
| 13220 | RS Umum Manuaba | 1 | 2025 | 90% | 95% | 100% | 0% | 100% | 0% | 45% | 100% | 80% | 88.89% | 100% | 75% | 75 |
| 13221 | RS Islam S. Anggoro | 1 | 2025 | 77.74% | 86% | 87.5% | 100% | 14.12% | 0% | 1.45% | 100% | 91.18% | 85% | 71.43% | 90% | 80 |
| 13222 | RS Citra sundari | 1 | 2025 | 88.26% | 90% | 97.35% | 100% | 77.61% | 0% | 77.3% | 100% | 97.27% | 0% | 97.67% | 100% | 100 |
| 13223 | RS Umum Daerah Kefamenanu | 1 | 2025 | 60.29% | 64% | 93.08% | 100% | 81.19% | 0% | 96.51% | 100% | 79.17% | 100% | 89.19% | 100% | 0 |
| 13224 | RS Umum Daerah Naibonat | 1 | 2025 | 95.77% | 80% | 100% | 0% | 67.97% | 0% | 34.25% | 100% | 95.75% | 93.5% | 100% | 100% | 79.7 |
| 13225 | RS Khusus Mata Bali Mandara | 1 | 2025 | 99.82% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 100% | 93.04% | 100% | 100% | 87.89 |
| 13226 | RS Islam Namira | 1 | 2025 | 70.5% | 90% | 100% | 100% | 81.88% | 0% | 63.05% | 100% | 81.03% | 0% | 71.43% | 100% | 89 |
| 13227 | RS Umum Daerah MGR Gabriel Manek | 1 | 2025 | 56.67% | 60% | 100% | 3.3% | 61.9% | 0% | 100% | 100% | 90% | 0% | 100% | 0% | 0 |
| 13228 | RS Umum Daerah Kota Serang | 1 | 2025 | 87.1% | 99% | 100% | 50% | 91.73% | 4.4% | 97.28% | 100% | 90.79% | 100% | 100% | 100% | 89.85 |
| 13229 | RS Ibu dan Anak Dhia | 1 | 2025 | 83.73% | 89% | 100% | 100% | 95.38% | 0% | 100% | 100% | 99.31% | 78.95% | 100% | 100% | 0 |
| 13230 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 1 | 2025 | 95.45% | 100% | 100% | 100% | 96.53% | 2.94% | 65.08% | 100% | 99.38% | 58.06% | 58.73% | 0% | 0 |
| 13231 | RS Umum Surya Husadha | 1 | 2025 | 96.81% | 100% | 100% | 0% | 97.44% | 0% | 98.21% | 100% | 92.15% | 89.04% | 100% | 100% | 0 |
| 13232 | RS Ibu dan Anak Bhumi Bunda | 1 | 2025 | 91.18% | 100% | 100% | 100% | 65.61% | 0% | 65% | 100% | 100% | 0% | 100% | 0% | 0 |
| 13233 | RS Umum Surya Husadha | 1 | 2025 | 99% | 100% | 100% | 100% | 95.4% | 0% | 93.79% | 100% | 82.77% | 100% | 100% | 100% | 97 |
| 13234 | RS Khusus Mata Ramata | 1 | 2025 | 89.5% | 100% | 91.67% | 0% | 88.06% | 33.84% | 100% | 0% | 48.14% | 66.67% | 100% | 100% | 97.47 |
| 13235 | RS Umum Hermina Cilegon | 1 | 2025 | 90.56% | 92% | 100% | 100% | 95.93% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 87.93 |
| 13236 | RS Umum Daerah Manggelewa | 1 | 2025 | 70% | 55% | 50% | % | 100% | % | 100% | 100% | 68.75% | 0% | 65% | 62.5% | 76.6 |
| 13237 | RS Ibu dan Anak Bunda Ciputat | 1 | 2025 | 97.64% | 98% | 99.97% | 100% | 88.86% | 0% | 66.4% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 13238 | RS Sumber Sentosa | 1 | 2025 | 95% | 95% | 100% | 100% | 87.02% | 0% | 71.35% | 100% | 89.55% | 100% | 100% | 100% | 0 |
| 13239 | RS Umum Daerah Prof. Dr. Soekandar | 1 | 2025 | 89% | 98% | 100% | 100% | 93.79% | 1.78% | 96.1% | 100% | 98.27% | 95.35% | 100% | 100% | 0 |
| 13240 | RS Umum Islam Madinah Kasembon | 1 | 2025 | 71.6% | 86% | 100% | 0% | 65.87% | 4.62% | 88.67% | 100% | 88.7% | 84.62% | 100% | 100% | 0 |
| 13241 | RS Arafah Anwar Medika Sukodono | 1 | 2025 | 83.75% | 99% | 100% | 0% | 100% | 0% | 67.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13242 | RS Bedah Hasta Husada | 1 | 2025 | 87% | 100% | 98.4% | 100% | 77.34% | 0% | 50% | 100% | 85.27% | 93.33% | 94.68% | 100% | 100 |
| 13243 | RS Rizani | 1 | 2025 | 95.85% | 100% | 100% | 100% | 88.08% | 0.56% | 85.57% | 100% | 100% | 82.76% | 100% | 100% | 79.75 |
| 13244 | RS Enggal Dangan | 1 | 2025 | 90.5% | 100% | 100% | 100% | 100% | 0% | 57.89% | 100% | 100% | 83.33% | 66.67% | 0% | 0 |
| 13245 | RS Daerah Dr. Haryoto Kabupaten Lumajang | 1 | 2025 | 89.67% | 84% | 92.38% | 0% | 63.9% | 0.95% | 96.81% | 72.95% | 82.71% | 79.38% | 78.04% | 100% | 0 |
| 13246 | RS Umum Wonolangan | 1 | 2025 | 84.64% | 100% | 98.57% | 100% | 69.75% | 0% | 70.85% | 100% | 96.77% | 80.65% | 82.37% | 100% | 0 |
| 13247 | RS Marsudi Waluyo | 1 | 2025 | 91.99% | 100% | 100% | 0% | 89.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13248 | RS Bhayangkara Lumajang | 1 | 2025 | 100% | 100% | 100% | 100% | 93.75% | 0% | 93.75% | 100% | 100% | 94.12% | 100% | 100% | 0 |
| 13249 | RS Umum Daerah Sumberglagah | 1 | 2025 | 95.5% | 96% | 100% | 100% | 88.95% | 4.83% | 82.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13250 | RS Ibu dan Anak Fatimah Kraksaan | 1 | 2025 | 86% | 79% | 88.89% | 100% | 100% | 0% | 50.3% | 70% | 91.71% | 80% | 100% | 100% | 80 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.