Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 13301 | RS Umum Parama Sidhi | 12 | 2025 | 01-08-2026 | 88.5% | 100% | 100% | 100% | 86.2% | 0% | 82.61% | 100% | 85.48% | 96.97% | 100% | 100% | 92.89 |
| 13302 | RS Balimed Buleleng | 12 | 2025 | 01-09-2026 | 97.61% | 100% | 100% | 100% | 93.06% | 0% | 92.27% | 100% | 100% | 100% | 100% | 100% | 86 |
| 13303 | RS Ibu dan Anak Buah Hati Pamulang | 12 | 2025 | 01-08-2026 | 100% | 95% | 100% | 80% | 80% | 5% | 80% | 100% | 80% | 80% | 80% | 85% | 75 |
| 13304 | RS Cinta Kasih | 12 | 2025 | 01-08-2026 | 86.57% | 100% | 99.35% | 0% | 55.59% | 0% | 52.21% | 100% | 100% | 71.76% | 100% | 100% | 98 |
| 13305 | RS Umum Manuaba | 12 | 2025 | 01-10-2026 | 92.5% | 98% | 93.33% | 100% | 96.67% | 25% | 93.33% | 96.67% | 90% | 100% | 93.33% | 80% | 87 |
| 13306 | RS Umum Daerah Pondok Aren | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 97.84% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 81.06 |
| 13307 | RS Kenak Medika | 12 | 2025 | 01-06-2026 | 86.1% | 100% | 100% | 100% | 75.33% | 0% | 58.94% | 100% | 98.33% | 75% | 100% | 100% | 100 |
| 13308 | RS TK. II Udayana | 12 | 2025 | 01-05-2026 | 99.78% | 100% | 100% | 100% | 98.79% | 0% | 98.93% | 100% | 86.63% | 88.14% | 100% | 100% | 92.75 |
| 13309 | RS Hermina Serpong | 12 | 2025 | 01-09-2026 | 91.35% | 100% | 100% | 100% | 84.87% | 0% | 89.4% | 100% | 100% | 87.5% | 100% | 100% | 86.5 |
| 13310 | RS Umum Permata Hati | 12 | 2025 | 01-09-2026 | 99% | 100% | 100% | 100% | 96.18% | 7.89% | 97.06% | 100% | 98.9% | 92.5% | 100% | 100% | 79.53 |
| 13311 | RS Umum Daerah Wangaya | 12 | 2025 | 01-08-2026 | 97% | 100% | 100% | 100% | 94.49% | 3.59% | 88.32% | 100% | 99.5% | 100% | 100% | 100% | 89.24 |
| 13312 | RS Buah Hati Ciputat | 12 | 2025 | 01-07-2026 | 93% | 100% | 99.37% | 100% | 82.93% | 0% | 99.52% | 0% | 70.51% | 93.33% | 99.21% | 100% | 79.1 |
| 13313 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 12 | 2025 | 01-08-2026 | 85.3% | 100% | 100% | 100% | 96.59% | 1.95% | 95.99% | 100% | 97.79% | 100% | 100% | 100% | 91.33 |
| 13314 | RS Umum Daerah Klungkung | 12 | 2025 | 01-10-2026 | 88.41% | 100% | 100% | 100% | 98.97% | 1.33% | 98.45% | 100% | 89.63% | 100% | 100% | 100% | 91.2 |
| 13315 | RS Ibu dan Anak Vitalaya | 12 | 2025 | 01-05-2026 | 87.5% | 86% | 100% | 100% | 73.62% | 4.42% | 71.77% | 100% | 100% | 79.57% | 100% | 100% | 0 |
| 13316 | RS Umum Payangan | 12 | 2025 | 01-09-2026 | 87.06% | 100% | 100% | 0% | 85.55% | 0% | 87.55% | 100% | 93.31% | 0% | 100% | 100% | 86.22 |
| 13317 | RS Umum Bhakti Rahayu Tabanan | 12 | 2025 | 01-06-2026 | 85% | 100% | 97.78% | 100% | 83.48% | 0% | 79.2% | 100% | 100% | 100% | 100% | 100% | 92.15 |
| 13318 | RS Bhayangkara Denpasar | 12 | 2025 | 01-10-2026 | 86.5% | 100% | 100% | 100% | 99.22% | 1.44% | 89.53% | 100% | 99.9% | 100% | 100% | 100% | 114 |
| 13319 | RS Ibu dan Anak Permata Sarana Husada | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 13320 | RS Ibu dan Anak Puri Bunda | 12 | 2025 | 01-05-2026 | 96.09% | 100% | 100% | 100% | 100% | 2.43% | 92.39% | 100% | 99.74% | 94% | 100% | 100% | 97.12 |
| 13321 | RS Umum Murni Teguh Tuban Bali | 12 | 2025 | 01-08-2026 | 96.67% | 100% | 100% | 100% | 83.09% | 0% | 67.81% | 100% | 100% | 99.24% | 100% | 100% | 96 |
| 13322 | RS Umum Dharma Kerti | 12 | 2025 | 01-06-2026 | 96.46% | 100% | 100% | 0% | 88.34% | 0% | 97.33% | 98.72% | 100% | 80% | 100% | 100% | 97.65 |
| 13323 | RS Helsa Ciputat | 12 | 2025 | 01-09-2026 | 77.93% | 100% | 94.9% | 0% | 79% | 4.17% | 100% | 100% | 100% | 100% | 100% | 100% | 99 |
| 13324 | RS Medika BSD | 12 | 2025 | 01-08-2026 | 92.63% | 99% | 100% | 0% | 73.79% | 1.14% | 51.39% | 100% | 89.55% | 100% | 44.76% | 100% | 342 |
| 13325 | RS Umum Balimed | 12 | 2025 | 01-10-2026 | 90.38% | 100% | 100% | 100% | 74.52% | 0% | 93.47% | 100% | 94.59% | 64.75% | 100% | 92.86% | 82.02 |
| 13326 | RS Permata Pamulang | 12 | 2025 | 01-07-2026 | 87.5% | 98% | 100% | 0% | 86% | 7.89% | 49% | 100% | 85.28% | 96% | 100% | 100% | 84 |
| 13327 | RS Windu Husada | 12 | 2025 | 01-09-2026 | 99.15% | 100% | 100% | 100% | 100% | 0.32% | 93.81% | 100% | 91.94% | 89.48% | 100% | 85.71% | 90.19 |
| 13328 | RS Umum Daerah Bangli | 12 | 2025 | 01-06-2026 | 91.06% | 96% | 100% | 100% | 96.27% | 0% | 100% | 100% | 91.16% | 100% | 100% | 100% | 84.25 |
| 13329 | RS Umum Shanti Graha | 12 | 2025 | 01-10-2026 | 88% | 100% | 100% | 100% | 85.74% | 0% | 100% | 100% | 85.69% | 100% | 100% | 100% | 89.2 |
| 13330 | RS Umum Prima Medika | 12 | 2025 | 01-07-2026 | 95.09% | 100% | 100% | 100% | 98.1% | 0% | 84.91% | 100% | 100% | 100% | 100% | 93.75% | 90.49 |
| 13331 | RS Umum Kasih Ibu | 12 | 2025 | 01-07-2026 | 98.26% | 100% | 100% | 0% | 92.31% | 3.7% | 69.12% | 100% | 99.95% | 90% | 100% | 100% | 77.25 |
| 13332 | RS Sari Asih Ciputat | 12 | 2025 | 01-06-2026 | 86% | 100% | 99.51% | 100% | 94.84% | 0.53% | 73.83% | 100% | 100% | 97.65% | 100% | 100% | 0 |
| 13333 | RS Umum Daerah Tabanan | 12 | 2025 | 01-08-2026 | 95.42% | 100% | 100% | 0% | 99.83% | 3.85% | 97.28% | 100% | 100% | 100% | 100% | 100% | 94.59 |
| 13334 | RS Umum Bhakti Rahayu | 12 | 2025 | 01-07-2026 | 84.12% | 96% | 100% | 0% | 93.32% | 0% | 100% | 0% | 97.3% | 90.57% | 100% | 100% | 95 |
| 13335 | RS Umum Balimed Negara | 12 | 2025 | 01-08-2026 | 89% | 92% | 100% | 100% | 45.9% | 4.2% | 83.94% | 100% | 87.58% | 98.08% | 100% | 100% | 94.51 |
| 13336 | RS Umum Premagana | 12 | 2025 | 01-09-2026 | 87.27% | 100% | 100% | 0% | 98.94% | 3.36% | 96.3% | 100% | 97.76% | 100% | 100% | 100% | 80 |
| 13337 | RS Syarif Hidayatullah | 12 | 2025 | 01-10-2026 | 97.5% | 100% | 100% | 100% | 60.47% | 0.94% | 54.85% | 100% | 89.34% | 98.06% | 100% | 100% | 78.75 |
| 13338 | RS Umum Puri Raharja | 12 | 2025 | 01-08-2026 | 99.5% | 100% | 100% | 100% | 79% | 0.79% | 87% | 100% | 98.5% | 92% | 100% | 100% | 85 |
| 13339 | RS Umum Daerah Tangguwisia | 12 | 2025 | 01-09-2026 | 86.5% | 100% | 99.85% | 0% | 99.44% | 0% | 100% | 100% | 98.1% | 80% | 92.74% | 100% | 80.953 |
| 13340 | RS Umum Ganesha | 12 | 2025 | 01-08-2026 | 88.4% | 100% | 100% | 100% | 93.13% | 0% | 97.91% | 100% | 100% | 92% | 100% | 100% | 92.5 |
| 13341 | RS Umum Grha Bhakti Medika | 12 | 2025 | 01-06-2026 | 100% | 100% | 100% | 100% | 96.55% | 16.67% | 84.75% | 100% | 83.76% | 87.5% | 100% | 100% | 100 |
| 13342 | RS Umum Dharma Yadnya | 12 | 2025 | 01-05-2026 | 90.3% | 100% | 100% | 0% | 95.08% | 0% | 81.5% | 100% | 99.17% | 100% | 100% | 100% | 80 |
| 13343 | RS Hermina Ciputat | 12 | 2025 | 01-07-2026 | 90% | 100% | 100% | 100% | 85% | 22.12% | 81.67% | 100% | 100% | 83.33% | 100% | 90% | 78.6 |
| 13344 | RS Umum Bunda | 12 | 2025 | 01-10-2026 | 93.5% | 100% | 100% | 0% | 95% | 0% | 94.27% | 0% | 85.45% | 90.7% | 100% | 100% | 96.24 |
| 13345 | RS Umum Daerah Giri Emas | 12 | 2025 | 01-09-2026 | 91.47% | 100% | 100% | 0% | 99.18% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 93.33 |
| 13346 | RS Umum Daerah Sanjiwani Gianyar | 12 | 2025 | 01-07-2026 | 93.75% | 100% | 100% | 0% | 80.3% | 0.74% | 85.55% | 100% | 100% | 100% | 100% | 100% | 88.87 |
| 13347 | RS Islam S. Anggoro | 12 | 2025 | 01-09-2026 | 82.19% | 96% | 81.25% | 100% | 16.77% | 0% | 1.86% | 100% | 95% | 77.78% | 77.78% | 90% | 85 |
| 13348 | RS Bio Medika | 12 | 2025 | 01-08-2026 | 86.96% | 95% | 89.8% | 100% | 89.02% | 0% | 85.53% | 100% | 84.71% | 85.71% | 100% | 100% | 71 |
| 13349 | RS Ibu dan Anak Permata Hati | 12 | 2025 | 01-10-2026 | 86% | 100% | 99.02% | 98.02% | 96.52% | 1.59% | 96.65% | 100% | 100% | 100% | 100% | 100% | 95 |
| 13350 | Siloam Hospitals Mataram | 12 | 2025 | 01-08-2026 | 88.34% | 100% | 99.69% | 0% | 71.96% | 0% | 94.41% | 100% | 100% | 90.97% | 100% | 100% | 97.3 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.