Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 131801 | RS Umum Daerah Balaraja | 11 | 2021 | 85% | 100% | 100% | 25% | 53.88% | 0% | 100% | 100% | 84.1% | 73% | 100% | 100% | 78 |
| 131802 | RS St. Carolus Summarecon Serpong | 11 | 2021 | 95.5% | 96% | 100% | 0% | 69.74% | 0% | 96.25% | 9.03% | 13.51% | 96.15% | 44.83% | 100% | 0 |
| 131803 | RS Islam Yayasan PDHI | 11 | 2021 | 92.05% | 84% | 99.91% | 100% | 37.23% | 1.56% | 67.74% | 100% | 80.42% | 55.56% | 100% | 100% | 0 |
| 131804 | RS Umum Saras Ibnu Sina Sukowati | 11 | 2021 | 93% | 81% | 100% | 0% | 94.18% | 1.25% | 57.61% | 100% | 100% | 0% | 100% | 0% | 0 |
| 131805 | RS Umum Keluarga Kita | 11 | 2021 | 85.29% | 89% | 99.95% | 97.37% | 89.64% | 0% | 52.93% | 100% | 100% | 100% | 100% | 100% | 93.84 |
| 131806 | RS Ibu dan Anak Bunda Sejahtera | 11 | 2021 | 95.45% | 100% | 100% | 90.83% | 98.42% | 0.83% | 77.7% | 100% | 99.14% | 77.7% | 0% | 100% | 91 |
| 131807 | RS Akademik Universitas Gadjah Mada | 11 | 2021 | 82.53% | 93% | 97.85% | 0% | 57.6% | 45.85% | 96.43% | 100% | 98.52% | 0% | 37.63% | 100% | 0 |
| 131808 | RS Tk. II Prof. dr. J. A. Latumeten | 11 | 2021 | 75% | 99% | 99% | 79% | 80% | 5% | 80% | 100% | 100% | 80% | 100% | 80% | 100 |
| 131809 | RS Ciputra | 11 | 2021 | 73% | 99% | 100% | 100% | 98.54% | 7.96% | 71.14% | 100% | 100% | 86.54% | 98.67% | 100% | 88 |
| 131810 | RS Umum Panti Rahayu | 11 | 2021 | 99.84% | 97% | 99.62% | 62.5% | 96.46% | 21.88% | 71.95% | 100% | 78.02% | 86.21% | 100% | 85.71% | 87.5 |
| 131811 | RS Ibu dan Anak Husada Bunda | 11 | 2021 | 80% | 80% | 92.86% | 0% | 100% | 0% | 100% | 92.31% | 0% | 94.12% | 100% | 0% | 80 |
| 131812 | RS Umum Bhayangkara Tk. III Nganjuk | 11 | 2021 | 87.5% | 97% | 97.54% | 100% | 100% | 0% | 79.89% | 96.15% | 85.39% | 90.48% | 98.56% | 100% | 87.22 |
| 131813 | RS Keluarga Sehat Tayu | 11 | 2021 | 95% | 88% | 100% | 100% | 81.06% | 3.41% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 131814 | RS Umum Daerah Nene Mallomo | 11 | 2021 | 93.5% | 94% | 85.5% | 100% | 92.22% | 2.24% | 95.14% | 86.72% | 88.43% | 0% | 100% | 100% | 80.2 |
| 131815 | RS Umum Era Medika | 11 | 2021 | 91.11% | 94% | 100% | 100% | 51% | 0% | 60.18% | 83.33% | 98.1% | 83.33% | 100% | 100% | 82.76 |
| 131816 | RS Rizani | 11 | 2021 | 91.8% | 98% | 100% | 0% | 100% | 2.88% | 47.53% | 100% | 100% | 0% | 100% | 100% | 89.44 |
| 131817 | RS Umum Dr. Oen | 11 | 2021 | 85.48% | 93% | 99.75% | 100% | 96.95% | 1.52% | 63.6% | 100% | 80.63% | 82.78% | 97.68% | 100% | 83.54 |
| 131818 | RS Islam Banjarmasin | 11 | 2021 | 99.16% | 98% | 66.19% | 85.71% | 31% | 0% | 74.12% | 100% | 90.51% | 96.88% | 93.04% | 80% | 81 |
| 131819 | RS Tk. III Dr. R. Soeharsono | 11 | 2021 | 90.77% | 71% | 100% | 100% | 54.44% | 14.1% | 67.91% | 83.33% | 94.27% | 24% | 100% | 100% | 85 |
| 131820 | RS Ibu dan Anak Fauziah | 11 | 2021 | 90% | 96% | 100% | 0% | 93.62% | 0% | 90.36% | 100% | 99.73% | 100% | 100% | 100% | 94 |
| 131821 | RS Umum Daerah Dr. H. Moch. Ansari Saleh | 11 | 2021 | 71.48% | 90% | 99.12% | 100% | 92% | 2.54% | 92.82% | 95.65% | 97.76% | 87.5% | 98.74% | 100% | 0 |
| 131822 | RS Gigi Mulut IIK Bhakti Wiyata | 11 | 2021 | 98.5% | 88% | 0% | 0% | 93.07% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 60 |
| 131823 | RS Khusus Bedah Banjarmasin Siaga | 11 | 2021 | 86.5% | 87% | 100% | 0% | 100% | 0% | 5.88% | 100% | 100% | 100% | 100% | 100% | 94.52 |
| 131824 | RS Umum Daerah dr. Sayidiman Magetan | 11 | 2021 | 84.3% | 89% | 100% | 0% | 62.3% | 0% | 99.68% | 69.21% | 94.53% | 90.64% | 98.94% | 0% | 83.2 |
| 131825 | RS Umum Bhayangkara Tulungagung | 11 | 2021 | 84.75% | 100% | 99.45% | 100% | 92.5% | 0% | 94.75% | 93.75% | 95.31% | 99.64% | 100% | 80% | 81.95 |
| 131826 | RS Umum Daerah R. A. Kartini | 11 | 2021 | 83.74% | 94% | 100% | 100% | 84% | 1.73% | 93.55% | 99.59% | 100% | 100% | 100% | 100% | 86.4 |
| 131827 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 11 | 2021 | 89% | 95% | 93.33% | 83.33% | 61.16% | 11.76% | 90.27% | 100% | 95.26% | 0% | 90% | 100% | 83.9 |
| 131828 | RS Umum Islam Madinah | 11 | 2021 | 80% | 83% | 98% | 100% | 74.5% | 40% | 96% | 60.61% | 68.57% | 40% | 80% | 100% | 0 |
| 131829 | RS Umum Manado Medical Center | 11 | 2021 | 92.42% | 0% | 0% | 0% | 5.01% | 0% | 100% | 100% | 100% | 97.51% | 0% | 0% | 89 |
| 131830 | RS Umum Siti Khodijah Muhammadiyah Cabang Sepanjan | 11 | 2021 | 78% | 85% | 100% | 62.5% | 100% | 0% | 64.05% | 100% | 90.25% | 89.33% | 89.14% | 100% | 77.52 |
| 131831 | RSD Idaman Kota Banjarbaru | 11 | 2021 | 80% | 81% | 71.43% | 42.86% | 90% | 1.44% | 97.87% | 94.74% | 99.39% | 70% | 28.21% | 100% | 80.71 |
| 131832 | RS Umum Siloam Hospital Manado | 11 | 2021 | 92.98% | 88% | 100% | 0% | 100% | 13.98% | 69.39% | 100% | 0% | 100% | 100% | 100% | 98 |
| 131833 | RS Umum Daerah Bangil | 11 | 2021 | 78.29% | 83% | 97.86% | 100% | 72.93% | 1.16% | 83.72% | 73.23% | 98.34% | 83.33% | 100% | 100% | 80 |
| 131834 | RS Umum Daerah Dayaku Raja | 11 | 2021 | 93.23% | 100% | 100% | 0% | 57.18% | 15.38% | 91.3% | 100% | 97.06% | 50% | 100% | 0% | 82 |
| 131835 | RS Umum Citra Medika | 11 | 2021 | 92.5% | 100% | 100% | 100% | 95.2% | 1.82% | 72% | 100% | 95.36% | 80% | 100% | 100% | 98 |
| 131836 | RS Akademis Jaury | 11 | 2021 | 79.4% | 100% | 93.33% | 0% | 60.7% | 1.11% | 80.67% | 100% | 80.08% | 0% | 100% | 0% | 89.77 |
| 131837 | RS Bhayangkara Tk. III Banjarmasin | 11 | 2021 | 100% | 100% | 100% | 100% | 84.27% | 0% | 32.93% | 100% | 97.68% | 41.67% | 100% | 0% | 85.01 |
| 131838 | RS Umum Daerah H. Boejasin Pelaihari | 11 | 2021 | 85.75% | 58% | 100% | 100% | 0% | 0% | 100% | 100% | 77.06% | 0% | 100% | 0% | 77.34 |
| 131839 | RS AL Jala Ammari Makassar | 11 | 2021 | 0.22% | 23% | 56.96% | 0.97% | 5.6% | 10% | 87.64% | 9.9% | 8.38% | 4.5% | 67.16% | 60% | 67.78 |
| 131840 | RS Borneo Citra Medika | 11 | 2021 | 99.85% | 100% | 100% | 100% | 88.89% | 0% | 56.68% | 100% | 100% | 99.05% | 100% | 0% | 0 |
| 131841 | RS Paru Manguharjo Madiun | 11 | 2021 | 93.63% | 96% | 94.53% | 0% | 100% | 0% | 100% | 100% | 64.06% | 96.77% | 100% | 100% | 83.6 |
| 131842 | RS Umum Kartini | 11 | 2021 | 94.76% | 87% | 88.19% | 93.26% | 100% | 7.08% | 100% | 100% | 99.97% | 88.89% | 100% | 100% | 83.25 |
| 131843 | RS Umum Pelita Insani | 11 | 2021 | 95.5% | 98% | 100% | 12.5% | 100% | 4.26% | 100% | 100% | 100% | 0% | 100% | 0% | 98 |
| 131844 | RS Bethesda GMIM Tomohon | 11 | 2021 | 80.41% | 97% | 100% | 100% | 0% | 0% | 100% | 100% | 96.91% | 0% | 96.14% | 0% | 0 |
| 131845 | RS Umum Ciputra Mitra Hospital | 11 | 2021 | 90% | 100% | 99.65% | 100% | 99.6% | 23.44% | 29.14% | 100% | 99.98% | 100% | 98.29% | 100% | 84 |
| 131846 | RS Stella Maris | 11 | 2021 | 85.65% | 90% | 98.84% | 100% | 81.3% | 1.65% | 65.7% | 90.24% | 100% | 84% | 98.17% | 100% | 94 |
| 131847 | RS Umum Dungus | 11 | 2021 | 92.07% | 100% | 94.19% | 50% | 95.12% | 0% | 96.77% | 0% | 99.69% | 82.35% | 93.65% | 81.82% | 97.67 |
| 131848 | RS Islam Aisyiyah Nganjuk | 11 | 2021 | 86.25% | 97% | 99.12% | 66.67% | 24.95% | 2.4% | 80.47% | 95.89% | 99.85% | 95.83% | 100% | 100% | 78.87 |
| 131849 | RS PKU Muhammadiyah Surakarta | 11 | 2021 | 78.64% | 97% | 99.97% | 100% | 53.87% | 4.29% | 91.17% | 100% | 100% | 0% | 99.6% | 100% | 0 |
| 131850 | RS Umum Brayat Minulya | 11 | 2021 | 96.4% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 98.01% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.