Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 137551 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 9 | 2022 | 80.05% | 100% | 100% | 100% | 80.97% | 0% | 96.39% | 100% | 97.4% | 70.54% | 100% | 100% | 0 |
| 137552 | RS Pratama Pendopo | 9 | 2022 | 97.5% | 98% | 98.5% | 0% | 96.5% | 0% | 98% | 0% | 100% | 98% | 100% | 96.5% | 92 |
| 137553 | RS Umum Santo Antonio Baturaja | 9 | 2022 | 92.13% | 100% | 100% | 100% | 100% | 0% | 96.08% | 100% | 100% | 100% | 100% | 0% | 0 |
| 137554 | RS Daerah Madani Kota Pekanbaru | 9 | 2022 | 85.52% | 98% | 100% | 78.57% | 83.12% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 137555 | RS Hermina Palembang | 9 | 2022 | 95% | 100% | 98.33% | 100% | 80% | 0% | 100% | 100% | 100% | 91.4% | 100% | 100% | 0 |
| 137556 | RS Umum Daerah Batin Mangunang | 9 | 2022 | 72.5% | 73% | 61.54% | 77.78% | 69.23% | 14.29% | 72.73% | 88.89% | 60% | 75% | 71.43% | 77.78% | 63 |
| 137557 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 9 | 2022 | 81.5% | 100% | 88.13% | 0% | 72.07% | 0% | 0% | 0% | 100% | 93.26% | 100% | 100% | 0 |
| 137558 | RS Umum Daerah Petala Bumi | 9 | 2022 | 67% | 87% | 100% | 0% | 68.57% | 0% | 87.39% | 100% | 89.21% | 0% | 96.89% | 100% | 0 |
| 137559 | RS Umum Daerah Kabupaten Empat Lawang | 9 | 2022 | 88.87% | 93% | 100% | 100% | 94.24% | 0% | 87.65% | 100% | 99.45% | 87.88% | 99.22% | 100% | 0 |
| 137560 | RS Jiwa Daerah Provinsi Jambi | 9 | 2022 | 89.04% | 100% | 100% | 0% | 100% | 0% | 11.61% | 100% | 100% | 64.63% | 100% | 0% | 0 |
| 137561 | RS Ar-Royyan | 9 | 2022 | 78% | 94% | 100% | 75% | 80% | 0% | 70% | 100% | 85% | 75.93% | 100% | 85.19% | 78 |
| 137562 | RS Umum Dr. Noesmir Baturaja | 9 | 2022 | 86.34% | 86% | 100% | 85.37% | 85.97% | 95% | 86% | 95.24% | 86.04% | 85.29% | 100% | 83.33% | 0 |
| 137563 | RS Umum Daerah Pringsewu | 9 | 2022 | 80.65% | 83% | 83.33% | 0% | 60.72% | 7.14% | 99.4% | 87.5% | 86.37% | 88.89% | 100% | 100% | 0 |
| 137564 | RS Umum Mitra Husada | 9 | 2022 | 72.43% | 100% | 95.39% | 78.95% | 84.2% | 14.66% | 99.34% | 100% | 98.08% | 82.35% | 85.12% | 100% | 0 |
| 137565 | RS Hermina Pekanbaru | 9 | 2022 | 90.5% | 97% | 100% | 100% | 100% | 1.01% | 99.75% | 100% | 100% | 100% | 100% | 100% | 0 |
| 137566 | Charitas Hospital Kenten | 9 | 2022 | 95.51% | 100% | 100% | 0% | 99.54% | 0% | 54.6% | 100% | 95.6% | 95.83% | 100% | 100% | 0 |
| 137567 | RS Panti Secanti | 9 | 2022 | 93.03% | 90% | 94.74% | 100% | 99.67% | 5.63% | 93.33% | 100% | 84.43% | 100% | 100% | 100% | 0 |
| 137568 | RS Umum Melati | 9 | 2022 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 137569 | RS Bhayangkara M. Hasan Palembang | 9 | 2022 | 78.62% | 80% | 94.68% | 100% | 76.13% | 0.68% | 96.5% | 100% | 99.68% | 90.91% | 95.8% | 0% | 0 |
| 137570 | RS Umum Islam Ibnu Sina | 9 | 2022 | 87.09% | 100% | 100% | 100% | 50.23% | 0% | 65.96% | 93.48% | 94.5% | 0% | 100% | 100% | 0 |
| 137571 | RS Umum Syafira | 9 | 2022 | 95.35% | 97% | 100% | 50% | 96.69% | 4.22% | 53% | 81.82% | 98.25% | 80% | 66.67% | 100% | 0 |
| 137572 | RS Umum Daerah Haji Abdoel Madjid Batoe | 9 | 2022 | 89% | 98% | 100% | 100% | 94% | 0% | 91% | 100% | 100% | 90% | 100% | 100% | 0 |
| 137573 | RS Umum Aka Medika Sribhawono | 9 | 2022 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 87.5% | 100% | 100% | 100% | 77 |
| 137574 | RS Umum Erni Medika | 9 | 2022 | 100% | 91% | 88.46% | 100% | 44.44% | 100% | 47.83% | 89.47% | 100% | 100% | 100% | 0% | 0 |
| 137575 | RS Graha Yasmine | 9 | 2022 | 100% | 100% | 100% | 0% | 1.3% | 0% | 100% | 90.91% | 100% | 100% | 100% | 0% | 100 |
| 137576 | RS Ibu dan Anak Tiara Fatrin Palembang | 9 | 2022 | 90.35% | 100% | 98.95% | 100% | 82.94% | 100% | 80.81% | 100% | 82.82% | 85.98% | 100% | 100% | 100 |
| 137577 | RS Ibu dan Anak Mawar | 9 | 2022 | 92% | 93% | 90% | 100% | 94.52% | 0% | 94.87% | 75% | 94.9% | 100% | 96.15% | 100% | 89 |
| 137578 | RS Umum Baiturahim Jambi | 9 | 2022 | 92.35% | 100% | 100% | 100% | 93.95% | 0% | 95.67% | 100% | 89.93% | 76.47% | 100% | 0% | 0 |
| 137579 | RS Tk. IV Pekanbaru | 9 | 2022 | 90% | 91% | 100% | 0% | 87.5% | 100% | 92.31% | 100% | 91.94% | 100% | 100% | 100% | 0 |
| 137580 | RS Umum Bunda Palembang | 9 | 2022 | 95% | 95% | 96% | 90% | 70% | 0% | 83% | 90% | 85% | 90% | 96% | 100% | 0 |
| 137581 | RS Ibu dan Anak Ibunda | 9 | 2022 | 94.59% | 100% | 100% | 95.65% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 137582 | RS Umum Charitas Hospital Palembang | 9 | 2022 | 87.48% | 97% | 99.85% | 83.33% | 78.98% | 5.8% | 67.74% | 100% | 78.56% | 33.33% | 100% | 100% | 0 |
| 137583 | RS Umum Puri Husadatama | 9 | 2022 | 88% | 83% | 98.67% | 0% | 94.67% | 18.75% | 74.19% | 94.64% | 0% | 0% | 100% | 100% | |
| 137584 | RS Islam Arafah | 9 | 2022 | 100% | 100% | 100% | 25% | 83.55% | 0.34% | 46.51% | 96.3% | 99.63% | 71.88% | 100% | 100% | 0 |
| 137585 | RS Umum Daerah Mayjen H. A. Thalib | 9 | 2022 | 86.5% | 87% | 63.57% | 76.92% | 75.9% | 4.17% | 100% | 94.74% | 93.38% | 90.47% | 72.92% | 0% | |
| 137586 | RS Umum Daerah Arifin Achmad | 9 | 2022 | 94.95% | 90% | 98.38% | 33.33% | 57.74% | 1.38% | 76.46% | 100% | 82.65% | 97.83% | 100% | 36.36% | 0 |
| 137587 | RS Islam Siti Khadijah | 9 | 2022 | 99.13% | 100% | 100% | 0% | 95.91% | 0% | 96.58% | 100% | 100% | 100% | 100% | 100% | 0 |
| 137588 | RS Umum Kambang | 9 | 2022 | 90.5% | 97% | 100% | 77.27% | 87.22% | 0% | 70.42% | 100% | 95.45% | 80% | 96.77% | 84.62% | 0 |
| 137589 | RS Umum Mitra Mulia Husada | 9 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.67% | 100% | 100% | 100% | 0 |
| 137590 | RS Umum Daerah Kolonel Abundjani/Bangko | 9 | 2022 | 84.6% | 95% | 100% | 100% | 89.38% | 0% | 99.76% | 100% | 97.02% | 0% | 97.22% | 0% | 0 |
| 137591 | RS Umum Yukum Medical Centre | 9 | 2022 | 86.54% | 97% | 96% | 100% | 54.4% | 0.76% | 65.62% | 100% | 100% | 78.57% | 86.51% | 90.91% | 0 |
| 137592 | RS Ibu dan Anak Annisa | 9 | 2022 | 74.15% | 99% | 96.1% | 90.51% | 91.86% | 0% | 90.71% | 95.65% | 99.84% | 95.56% | 100% | 100% | 0 |
| 137593 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 9 | 2022 | 85.8% | 97% | 100% | 0% | 97.53% | 0% | 97.56% | 100% | 100% | 0% | 100% | 100% | 0 |
| 137594 | RS Umum Permata Hati | 9 | 2022 | 93.5% | 100% | 100% | 100% | 98.14% | 1.11% | 99.37% | 100% | 98.5% | 94.55% | 100% | 92.86% | 0 |
| 137595 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 9 | 2022 | 87.63% | 100% | 100% | 0% | 100% | 3.7% | 100% | 100% | 99.75% | 92.86% | 100% | 100% | 0 |
| 137596 | RS Natar Medika | 9 | 2022 | 90.55% | 99% | 92.7% | 82.61% | 84.81% | 8.33% | 84.08% | 100% | 89.84% | 100% | 97.18% | 84.38% | 0 |
| 137597 | RS Siloam Jambi | 9 | 2022 | 95.6% | 100% | 97.4% | 100% | 39.9% | 0% | 72.12% | 98.36% | 98.65% | 37.5% | 95.71% | 100% | 0 |
| 137598 | RS Rapha Theresia | 9 | 2022 | 93.33% | 89% | 100% | 100% | 91.57% | 7.69% | 51.81% | 100% | 100% | 0% | 100% | 0% | 0 |
| 137599 | RS Umum Eka Hospital Pekanbaru | 9 | 2022 | 89.35% | 98% | 99.91% | 0% | 77.5% | 16% | 97.64% | 100% | 100% | 95.01% | 100% | 100% | 0 |
| 137600 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 9 | 2022 | 81% | 96% | 100% | 100% | 74.18% | 2.7% | 84.19% | 100% | 92.62% | 95.52% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
