Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 14001 | RS Hermina Palembang | 12 | 2025 | 01-09-2026 | 93.5% | 100% | 100% | 100% | 88.33% | 0.84% | 94.55% | 100% | 100% | 95.52% | 100% | 100% | 88.87 |
| 14002 | RS Umum Daerah Arga Makmur | 12 | 2025 | 01-10-2026 | 82.5% | 79% | 95.5% | 41.67% | 0% | 0.9% | 100% | 100% | 100% | 0% | 83% | 0% | 86.59 |
| 14003 | RS Ibu dan Anak Graha Kurnia | 12 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 99 |
| 14004 | RS Jiwa Soeprapto Provinsi Bengkulu | 12 | 2025 | 01-07-2026 | 87.38% | 94% | 100% | 0% | 89.02% | 0% | 93.41% | 0% | 99.33% | 100% | 100% | 0% | 90 |
| 14005 | RS Siloam Jambi | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 58.58% | 0% | 70.06% | 100% | 97.74% | 45.45% | 100% | 100% | 95.91 |
| 14006 | RS Ibu dan Anak Andini | 12 | 2025 | 01-10-2026 | 85% | 100% | 100% | 100% | 80% | 100% | 85.98% | 100% | 0% | 80% | 100% | 100% | 80 |
| 14007 | RS Umum Daerah Martapura | 12 | 2025 | 01-09-2026 | 85.14% | 100% | 96.77% | 100% | 98.64% | 0% | 96.95% | 100% | 100% | 94% | 81.52% | 0% | 87.41 |
| 14008 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 12 | 2025 | 12-11-2025 | 87.21% | 92% | 100% | 0% | 95.24% | 0% | 100% | 100% | 94.08% | 60% | 100% | 0% | 85 |
| 14009 | RS Umum Daerah Pratama Makarti Jaya | 12 | 2025 | 01-07-2026 | 92.5% | 92% | 100% | 0% | 84.19% | 0% | 85.37% | 0% | 96.23% | 0% | 100% | 0% | 89.34 |
| 14010 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 12 | 2025 | 01-08-2026 | 93.5% | 100% | 100% | 0% | 81.82% | 4.55% | 100% | 0% | 100% | 100% | 100% | 100% | 83.14 |
| 14011 | RS Musi Medika Cendikia | 12 | 2025 | 01-03-2026 | 90% | 100% | 100% | 100% | 100% | 20% | 90% | 100% | 100% | 100% | 100% | 90% | 90 |
| 14012 | RS Umum Santa Theresia | 12 | 2025 | 01-10-2026 | 89.72% | 90% | 100% | 0% | 81.22% | 3.92% | 84.49% | 97.79% | 87.3% | 84.62% | 100% | 100% | 87.5 |
| 14013 | RS Umum Daerah Suryah Khairuddin | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 66.67% | 0% | 60% | 100% | 95% | 50% | 100% | 100% | 83.81 |
| 14014 | RS Umum Daerah Basemah Kota Pagar Alam | 12 | 2025 | 01-05-2026 | 86% | 85% | 86.67% | 100% | 90% | 0% | 98% | 96.07% | 100% | 86.67% | 83.33% | 80% | 85 |
| 14015 | RS Ibu dan Anak Az-Zahra Palembang | 12 | 2025 | 01-09-2026 | 97.97% | 100% | 100% | 100% | 84.64% | 0% | 91.58% | 100% | 87.67% | 100% | 100% | 100% | 89.8 |
| 14016 | RS Ibu Anak Budhi Mulia | 12 | 2025 | 01-10-2026 | 91.24% | 100% | 100% | 87.5% | 89.9% | 3.35% | 86.88% | 100% | 95.74% | 95.24% | 100% | 87.5% | 89 |
| 14017 | Charitas Hospital Arga Makmur | 12 | 2025 | 01-09-2026 | 81.56% | 94% | 100% | 0% | 68.01% | 6.12% | 100% | 100% | 80.49% | 0% | 100% | 100% | 495 |
| 14018 | RS Tk. IV Lahat | 12 | 2025 | 01-06-2026 | 89.5% | 89% | 97.33% | 100% | 68.5% | 0% | 95.33% | 100% | 92% | 98% | 100% | 100% | 94 |
| 14019 | RS Ibu dan Anak Harapan Medika | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 100% | 91.07% | 0% | 100% | 100% | 99.21% | 100% | 100% | 0% | 100 |
| 14020 | RS Khusus Gigi dan Mulut Baiturrahmah | 12 | 2025 | 01-07-2026 | 90.03% | 93% | 100% | 0% | 73.5% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 14021 | RS Tk. III Reksodiwiryo Padang | 12 | 2025 | 01-05-2026 | 100% | 100% | 100% | 100% | 85.96% | 0% | 69.92% | 100% | 92.38% | 77.97% | 100% | 100% | 91.53 |
| 14022 | RS Ibu dan Anak Cicik | 12 | 2025 | 01-05-2026 | 81.13% | 96% | 100% | 100% | 94.02% | 1.53% | 54.91% | 100% | 99.33% | 0% | 100% | 100% | 87.54 |
| 14023 | RS Umum Yos Sudarso | 12 | 2025 | 01-04-2026 | 99.34% | 99% | 100% | 0% | 83.66% | 2.65% | 75.07% | 100% | 86.25% | 85.71% | 96.88% | 100% | 90.65 |
| 14024 | RS Umum Daerah Bengkalis | 12 | 2025 | 01-09-2026 | 97.96% | 100% | 100% | 0% | 89.29% | 18.18% | 95.63% | 100% | 92.76% | 100% | 100% | 0% | 0 |
| 14025 | RS Umum Islam Ibnu Sina | 12 | 2025 | 01-03-2026 | 91.19% | 100% | 100% | 100% | 96.62% | 100% | 87.25% | 100% | 91.72% | 86.11% | 100% | 100% | 80.35 |
| 14026 | RS Umum Bunda Padang | 12 | 2025 | 01-05-2026 | 92.96% | 100% | 100% | 100% | 92.06% | 1.04% | 55.84% | 100% | 86.88% | 0% | 100% | 100% | 82.07 |
| 14027 | RS Pertamina Hulu Rokan | 12 | 2025 | 01-08-2026 | 85% | 100% | 100% | 0% | 99% | 0% | 69.23% | 100% | 0% | 100% | 100% | 100% | 98.5 |
| 14028 | RS Ibu dan Anak Murni Teguh Rosiva | 12 | 2025 | 01-10-2026 | 88% | 98% | 100% | 0% | 77.72% | 0% | 87.04% | 100% | 97.59% | 0% | 100% | 100% | 85 |
| 14029 | RS Umum Daerah Dr. Adnaan WD | 12 | 2025 | 01-08-2026 | 93.95% | 99% | 100% | 100% | 64.09% | 28.78% | 96.23% | 100% | 100% | 100% | 100% | 100% | 93.64 |
| 14030 | RS Umum Daerah Kota Bukittinggi | 12 | 2025 | 01-09-2026 | 85% | 100% | 100% | 100% | 71.63% | 2.56% | 100% | 100% | 91.92% | 0% | 100% | 100% | 91.03 |
| 14031 | RS Umum Mitra Medika | 12 | 2025 | 01-07-2026 | 96.68% | 100% | 100% | 100% | 90.88% | 1.71% | 54.34% | 100% | 100% | 97.12% | 100% | 100% | 99.9 |
| 14032 | RS Khusus Bedah Ropanasuri | 12 | 2025 | 01-09-2026 | 89.08% | 100% | 100% | % | 82.6% | 4.62% | 34.03% | 100% | 89.22% | 82.35% | 100% | 100% | 83.9 |
| 14033 | RS Umum Daerah Kec.Mandau | 12 | 2025 | 01-10-2026 | 89% | 90% | 100% | 0% | 91.07% | 83.5% | 100% | 100% | 99.2% | 100% | 100% | 100% | 87.34 |
| 14034 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 12 | 2025 | 01-05-2026 | 98.75% | 100% | 100% | 0% | 78.71% | 0% | 99.49% | 100% | 100% | 69.83% | 100% | 0% | 98.1 |
| 14035 | RS Umum Ibnu Sina Kota Payakumbuh | 12 | 2025 | 01-06-2026 | 89.38% | 100% | 100% | 100% | 63.07% | 0% | 70.81% | 100% | 86.6% | 81.25% | 100% | 0% | 86.48 |
| 14036 | RS Umum Haji Medan | 12 | 2025 | 01-08-2026 | 85.37% | 93% | 100% | 100% | 92.5% | 4.55% | 93.73% | 100% | 100% | 93.88% | 100% | 100% | 89.62 |
| 14037 | RS Umum Semen Padang Hospital | 12 | 2025 | 01-05-2026 | 85.97% | 100% | 100% | 100% | 39.48% | 25.44% | 30.37% | 100% | 83.95% | 0% | 100% | 100% | 85.54 |
| 14038 | RS Umum Pusat H. Adam Malik | 12 | 2025 | 01-09-2026 | 92.81% | 100% | 99.99% | 100% | 93.22% | 2.43% | 88.14% | 99.87% | 99.95% | 99.52% | 100% | 100% | 82.96 |
| 14039 | RS Umum Mutia Sari | 12 | 2025 | 01-10-2026 | 99% | 97% | 100% | 100% | 91.46% | 0% | 93.33% | 100% | 100% | 50% | 100% | 0% | 90 |
| 14040 | RS Jiwa dr. Yaunin | 12 | 2025 | 01-10-2026 | 99.82% | 99% | 100% | % | 97.7% | % | 98.56% | 0% | 90.24% | 93.94% | 100% | 100% | 83.97 |
| 14041 | RS Ibu Anak Husada Bunda | 12 | 2025 | 01-08-2026 | 85% | 98% | 98.7% | 100% | 97.1% | 0% | 96.96% | 100% | 90.5% | 93.91% | 93.75% | 100% | 90 |
| 14042 | RS Bhayangkara Padang | 12 | 2025 | 01-05-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 83 |
| 14043 | RS Umum Aisyiyah Padang | 12 | 2025 | 01-05-2026 | 100% | 100% | 100% | 100% | 74.63% | 1.23% | 30.11% | 100% | 98.07% | 100% | 100% | 0% | 90.4 |
| 14044 | RS Umum Daerah dr. Rasidin Padang | 12 | 2025 | 01-06-2026 | 87.5% | 98% | 99.89% | 87.5% | 47.68% | 5.1% | 92.1% | 100% | 83.53% | 100% | 100% | 100% | 86.69 |
| 14045 | RS Ibu Dan Anak Ananda | 12 | 2025 | 01-09-2026 | 96.86% | 98% | 99.01% | 100% | 98.84% | 5.1% | 87.93% | 100% | 100% | 100% | 100% | 100% | 93.4 |
| 14046 | RS Umum Daerah Padang Panjang | 12 | 2025 | 02-04-2026 | 75% | 63% | 62.5% | 90% | 66.67% | 0% | 90% | 90% | 100% | 50% | 87.5% | 80% | 80 |
| 14047 | RS Umum Pelita | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 14048 | RS Umum Ibnu Sina Padang Panjang | 12 | 2025 | 01-01-1970 | 90.83% | 100% | 100% | 100% | 91.57% | 0% | 95.53% | 100% | 88.26% | 100% | 100% | 100% | 80.17 |
| 14049 | RS Umum Daerah Rokan Hulu | 12 | 2025 | 01-07-2026 | 59% | 88% | 100% | 100% | 79.95% | 6.12% | 98.03% | 100% | 90.51% | 100% | 100% | 100% | 80 |
| 14050 | RS Ibu dan Anak Permata Bunda Solok | 12 | 2025 | 01-09-2026 | 91% | 97% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 88.55% | 100% | 100% | 75.256 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Target: >85%
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Target: 100%
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Target: 100%
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Target: >80% (≤ 30 menit)
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Target: >80% (≤ 60 menit)
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Target: <5%
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Target: >80% (06.00–14.00)
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Target: 100% (≤ 30 menit)
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Target: >80%
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Target: >80%
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Target: 100%
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Target: >80%
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
Target: >76,61
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