Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 14051 | RS Umum Daerah Mohammad Natsir | 12 | 2025 | 01-06-2026 | 81% | 99% | 100% | 100% | 63.66% | 4.91% | 89.93% | 100% | 99.48% | 100% | 100% | 100% | 96 |
| 14052 | RS Umum Daerah Dr. Achmad Mochtar | 12 | 2025 | 01-07-2026 | 96.2% | 98% | 95.5% | 96.94% | 98.9% | 97% | 98.5% | 100% | 99.17% | 97% | 98% | 100% | 100 |
| 14053 | RS Umum Sarah | 12 | 2025 | 01-10-2026 | 84.5% | 99% | 100% | 0% | 96.26% | 0% | 89.94% | 0% | 100% | 92.11% | 100% | 100% | 100 |
| 14054 | RS Umum Awal Bros Ujung Batu | 12 | 2025 | 01-06-2026 | 85.42% | 98% | 99.26% | 100% | 56.99% | 7.24% | 96.21% | 100% | 99.99% | 62.96% | 99.79% | 100% | 98.58 |
| 14055 | RS Umum Hermina Padang | 12 | 2025 | 01-08-2026 | 97.11% | 99% | 100% | 100% | 38.85% | 14.06% | 100% | 100% | 100% | 0% | 100% | 100% | 63.89 |
| 14056 | RS Ibu dan Anak Restu Ibu | 12 | 2025 | 01-05-2026 | 94.5% | 100% | 100% | 80% | 75.18% | 0% | 86.36% | 100% | 88.08% | 94.44% | 100% | 100% | 95 |
| 14057 | RS Umum Sri Ratu | 12 | 2025 | 01-01-1970 | 94.5% | 100% | 100% | 100% | 100% | 0% | 95.6% | 100% | 93.9% | 0% | 100% | 0% | 100 |
| 14058 | RS Tk. IV Bukittinggi | 12 | 2025 | - | 82% | 86% | 96.55% | 96.3% | 96.79% | 0% | 91.69% | 93.15% | 95.33% | 90.28% | 91.02% | 100% | 10 |
| 14059 | RS Ibu Anak Bunda Anisyah | 12 | 2025 | 01-10-2026 | 95% | 96% | 100% | 100% | 100% | 0% | 80% | 100% | 82.25% | 100% | 100% | 100% | 20 |
| 14060 | RS Ibu Anak Norfa Husada | 12 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 14061 | RS Khusus Bedah Kartika Docta | 12 | 2025 | 01-05-2026 | 98.9% | 100% | 100% | 0% | 38.63% | 3.91% | 0% | 100% | 92.34% | 0% | 100% | 100% | 85.6 |
| 14062 | RSUP Dr. M. Djamil | 12 | 2025 | 01-09-2026 | 90.65% | 99% | 100% | 100% | 92.55% | 4.81% | 85.28% | 99.38% | 99.95% | 100% | 100% | 100% | 86.51 |
| 14063 | RS Umum Azzahra | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 100% | 89.39% | 0% | 60.66% | 0% | 99.95% | 100% | 100% | 100% | 81.2 |
| 14064 | RS Umum Naili DBS | 12 | 2025 | 01-06-2026 | 72.13% | 100% | 100% | 100% | 92.8% | 0% | 35.41% | 100% | 93.68% | 0% | 100% | 100% | 82.34 |
| 14065 | RS Ibu dan Anak Mutiara Bunda | 12 | 2025 | 01-06-2026 | 88.45% | 98% | 100% | 50% | 80.73% | 5.15% | 100% | 100% | 98.91% | 0% | 100% | 100% | 0 |
| 14066 | RS Umum Mitra Sejati | 12 | 2025 | 01-09-2026 | 84.41% | 85% | 98.59% | 80% | 92.25% | 5.45% | 69.93% | 92% | 99.81% | 92.5% | 100% | 80% | 93.47 |
| 14067 | RS Otak DR. Drs. M. Hatta Bukittinggi | 12 | 2025 | 01-09-2026 | 90% | 100% | 98.1% | 100% | 81.44% | 2.75% | 82.14% | 100% | 92.91% | 100% | 100% | 100% | 90.6 |
| 14068 | RS Umum Surya Insani | 12 | 2025 | 01-06-2026 | 93.4% | 100% | 100% | 100% | 77.99% | 15.69% | 81.5% | 100% | 98.65% | 87.72% | 100% | 100% | 94.58 |
| 14069 | RS Umum Bandung | 12 | 2025 | 01-10-2026 | 98.21% | 100% | 100% | 100% | 96.78% | 0% | 89.94% | 100% | 92.94% | 93.33% | 100% | 100% | 81 |
| 14070 | RS Khusus Mata Regina Eye Center | 12 | 2025 | 01-05-2026 | 100% | 100% | 100% | 0% | 80.56% | 1.83% | 92.31% | 100% | 89.52% | 0% | 100% | 100% | 89 |
| 14071 | RS Islam Ibnu Sina Bukittinggi | 12 | 2025 | 01-10-2026 | 88.5% | 97% | 100% | 0% | 81.82% | 3% | 79.81% | 100% | 93.54% | 85.37% | 100% | 100% | 92 |
| 14072 | RS Umum Madina | 12 | 2025 | - | 80.77% | 80% | 99.62% | 0% | 79.89% | 0% | 64.45% | 100% | 83.33% | 100% | 100% | 100% | 98.9 |
| 14073 | RS Islam Siti Rahmah | 12 | 2025 | 01-06-2026 | 86.32% | 96% | 100% | 100% | 64% | 6.7% | 43.37% | 100% | 89.89% | 100% | 100% | 100% | 79.9 |
| 14074 | RS Ibu dan Anak Siti Hawa | 12 | 2025 | 01-08-2026 | 98.09% | 99% | 100% | 100% | 97.16% | 0% | 81.92% | 100% | 100% | 0% | 100% | 100% | 87.4 |
| 14075 | RS. Universitas Andalas | 12 | 2025 | 01-01-1970 | 88.68% | 93% | 100% | 100% | 91.47% | 0% | 87.16% | 100% | 91.5% | 80% | 100% | 100% | 95 |
| 14076 | RS Umum Bina Kasih | 12 | 2025 | 01-08-2026 | 98.48% | 100% | 100% | 100% | 86.21% | 100% | 62.11% | 100% | 100% | 0% | 100% | 100% | 83 |
| 14077 | RS Ibu dan Anak Stella Maris | 12 | 2025 | 01-10-2026 | 93.05% | 97% | 100% | 100% | 100% | 4.38% | 96.67% | 100% | 99.97% | 93.75% | 100% | 100% | 90 |
| 14078 | RS Jiwa Bina Karsa Medan | 12 | 2025 | 01-09-2026 | 99% | 100% | 100% | % | 98.72% | % | 100% | 0% | 98.4% | 100% | 100% | 100% | |
| 14079 | RS Umum Syafira | 12 | 2025 | 01-05-2026 | 80% | 82% | 100% | 50% | 95.11% | 7.56% | 77.03% | 100% | 99.68% | 100% | 100% | 100% | 79.2 |
| 14080 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 12 | 2025 | 01-08-2026 | 82.5% | 100% | 100% | 0% | 100% | 0% | 91.18% | 100% | 100% | 89.47% | 100% | 100% | 86.69 |
| 14081 | RS Khusus Bedah Accuplast | 12 | 2025 | 01-06-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 5.71% | 100% | 100% | 100% | 0% | 100 |
| 14082 | RS Umum Artha Medica | 12 | 2025 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 14083 | RS Umum Murni Teguh Memorial Hospital | 12 | 2025 | 01-10-2026 | 90.24% | 100% | 100% | 100% | 80.15% | 1.01% | 53.05% | 100% | 99.96% | 98.46% | 100% | 100% | 79.82 |
| 14084 | RS Umum Indah | 12 | 2025 | 01-05-2026 | 99.58% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.26% | 100% | 100% | 100% | 85.82 |
| 14085 | RS Umum Eka Hospital Pekanbaru | 12 | 2025 | 01-09-2026 | 90.05% | 100% | 100% | % | 66.73% | 1.7% | 100% | 100% | 99.24% | 97.5% | 100% | 97.22% | 90.31 |
| 14086 | RS Umum Latersia | 12 | 2025 | - | 91.5% | 88% | 85% | 82% | 90% | 4% | 95% | 93.5% | 88% | 88.5% | 92% | 91% | 100 |
| 14087 | RS Umum Bidadari | 12 | 2025 | 01-06-2026 | 100% | 100% | 100% | 97.14% | 97.76% | 0.9% | 96.67% | 100% | 96.75% | 92.86% | 96.15% | 100% | 98.7 |
| 14088 | RS Umum Ratu Mas | 12 | 2025 | 01-01-1970 | 97.5% | 100% | 99% | 100% | 100% | 0% | 92.5% | 100% | 99.5% | 99.5% | 75% | 100% | 95 |
| 14089 | RS Santa Maria Pekanbaru | 12 | 2025 | 01-10-2026 | 99.46% | 100% | 100% | 0% | 91.94% | 0% | 87.27% | 100% | 100% | 100% | 100% | 100% | 99.87 |
| 14090 | RS Umum AL Fuadi | 12 | 2025 | 01-05-2026 | 93.36% | 100% | 98.51% | 100% | 95.33% | 0% | 97.67% | 100% | 95.32% | 89.47% | 98.82% | 100% | 84 |
| 14091 | OG Hospital | 12 | 2025 | 01-08-2026 | 96.94% | 98% | 100% | 100% | 100% | 100% | 99.26% | 100% | 96.76% | 0% | 100% | 0% | 88.51 |
| 14092 | RS Bhayangkara Tk. III Kota Pekanbaru | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 100% | 90% | 1.47% | 70% | 100% | 98.82% | 66.67% | 100% | 80% | 80 |
| 14093 | RS Tk. IV 01.07.02 Binjai | 12 | 2025 | 01-09-2026 | 89.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 14094 | RS Umum Tere Margareth | 12 | 2025 | 01-10-2026 | 97.5% | 96% | 100% | 0% | 92.11% | 100% | 96.25% | 100% | 95.95% | 100% | 100% | 100% | 98.71 |
| 14095 | RS Jiwa Prof. Dr. Muhammad Ildrem | 12 | 2025 | 01-08-2026 | 86.69% | 81% | 100% | 0% | 96.94% | 0% | 100% | 100% | 100% | 100% | 73.33% | 0% | 0 |
| 14096 | RS Umum Royal Prima | 12 | 2025 | 01-09-2026 | 94.5% | 99% | 100% | 1.25% | 89% | 0% | 84.5% | 100% | 100% | 100% | 100% | 100% | 80 |
| 14097 | RS Umum Madani | 12 | 2025 | 01-10-2026 | 85% | 96% | 100% | 88.89% | 80.04% | 4.88% | 80.15% | 100% | 87.41% | 80.3% | 100% | 100% | 81.36 |
| 14098 | RS Ibu dan Anak Eva | 12 | 2025 | 01-01-1970 | 100% | 90% | 100% | 100% | 80.61% | 82.65% | 100% | 89.77% | 81.63% | 88.89% | 96.15% | 97.14% | 100 |
| 14099 | RS Prof. Dr. Tabrani | 12 | 2025 | 01-10-2026 | 87.69% | 93% | 100% | 0% | 80.22% | 2.17% | 82.79% | 100% | 88.49% | 25.86% | 100% | 100% | 87.5 |
| 14100 | RS Umum Siloam Dhirga Surya | 12 | 2025 | 01-09-2026 | 95.06% | 99% | 100% | 0% | 78.04% | 0.52% | 100% | 100% | 99.91% | 55.56% | 100% | 92.59% | 94.5 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.