Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 14151 | RS Umum Amalia Medika | 12 | 2025 | 01-10-2026 | 89% | 100% | 100% | 92.31% | 78.61% | 3.91% | 88.79% | 100% | 80.79% | 76.83% | 100% | 100% | 96 |
| 14152 | RS Ibu dan Anak Citra Aguswar Medical Center | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 83.29% | 100% | 100% | 100% | 100 |
| 14153 | RS Muizzah | 12 | 2025 | 01-01-1970 | 100% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | 100 |
| 14154 | RS Umum Prima Husada Cipta Medan | 12 | 2025 | 01-09-2026 | 91% | 100% | 100% | 0% | 90% | 0% | 92.5% | 100% | 87.5% | 88% | 100% | 87% | 82 |
| 14155 | RS 3M Plus | 12 | 2025 | 01-06-2026 | 90% | 100% | 100% | 100% | 84.85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 82 |
| 14156 | RS Type D Perawang | 12 | 2025 | 01-10-2026 | 97.73% | 95% | 100% | 45.45% | 91.04% | 60% | 91.01% | 100% | 78.78% | 100% | 100% | 100% | 81.88 |
| 14157 | RS Ibu dan Anak Safira | 12 | 2025 | 01-07-2026 | 99.5% | 100% | 100% | 100% | 93.33% | 100% | 80% | 100% | 100% | 100% | 100% | 100% | 80.5 |
| 14158 | RS Umum Daerah Selasih Riau | 12 | 2025 | 01-09-2026 | 52.05% | 73% | 92.09% | 100% | 86.24% | 0% | 90.24% | 100% | 88.22% | 83.33% | 80.43% | 100% | 85.94 |
| 14159 | RS Umum Daerah Tengku Sulung | 12 | 2025 | 01-10-2026 | 95.54% | 98% | 97.5% | 100% | 84.72% | 0% | 89.29% | 100% | 92.26% | 100% | 100% | 100% | 80.3 |
| 14160 | RS Umum Tandun | 12 | 2025 | 01-09-2026 | 91.82% | 100% | 100% | 0% | 97.66% | 0% | 97.15% | 100% | 75.54% | 85.33% | 100% | 0% | 84 |
| 14161 | RS Umum Efarina | 12 | 2025 | 01-09-2026 | 93% | 90% | 91.67% | 100% | 86.36% | 0% | 83.33% | 100% | 98.43% | 100% | 100% | 100% | 80 |
| 14162 | RS Umum Daerah Teluk Kuantan | 12 | 2025 | 01-09-2026 | 92.5% | 97% | 97.09% | 0% | 97.75% | 3.31% | 72.34% | 100% | 92.02% | 100% | 98.05% | 100% | 88.95 |
| 14163 | RS Umum Mesra | 12 | 2025 | 01-05-2026 | 80% | 90% | 60% | 60% | 62.5% | 12% | 50% | 70% | 100% | 100% | 65% | 100% | 70 |
| 14164 | RS Umum Daerah Indrasari Rengat | 12 | 2025 | 01-05-2026 | 81.5% | 85% | 100% | 100% | 40.39% | 2.15% | 100% | 100% | 99% | 100% | 100% | 100% | 84.3 |
| 14165 | RS Umum Martha Friska | 12 | 2025 | 01-01-1970 | 80% | 90% | 97.27% | 100% | 100% | 19.83% | 76.23% | 100% | 100% | 100% | 98.05% | 96.77% | 99 |
| 14166 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 12 | 2025 | 01-09-2026 | 81.42% | 93% | 100% | 98.99% | 59.32% | 1.65% | 82% | 100% | 96.45% | 87.78% | 98.91% | 0% | 81.13 |
| 14167 | RS Ibu dan Anak Milano | 12 | 2025 | 01-07-2026 | 84% | 93% | 100% | 100% | 98.39% | 0% | 100% | 100% | 94.1% | 94.29% | 100% | 0% | 84.7 |
| 14168 | RS Umum Medicare Sorek | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 85.29% | 0% | 93.89% | 100% | 100% | 0% | 100% | 100% | 78.25 |
| 14169 | RS Umum Kasih Ibu Rengat | 12 | 2025 | 01-09-2026 | 94.79% | 92% | 91.07% | 0% | 92.34% | 0% | 92.17% | 100% | 93.62% | 89.05% | 100% | 100% | 78 |
| 14170 | RS Umum Thursina | 12 | 2025 | 01-01-1970 | 87% | 100% | 100% | 41.18% | 72% | 8.33% | 66.67% | 100% | 88.24% | 83.33% | 100% | 100% | 45 |
| 14171 | RS Umum Daerah Bangkinang | 12 | 2025 | 01-09-2026 | 96.42% | 90% | 100% | 0% | 47.88% | 0% | 81.78% | 100% | 99.97% | 100% | 100% | 100% | 79.22 |
| 14172 | RS Umum Daerah Puri Husada Tembilahan | 12 | 2025 | 01-10-2026 | 99.54% | 100% | 100% | 27.03% | 73.54% | 4.01% | 100% | 100% | 100% | 95.69% | 100% | 100% | 87 |
| 14173 | RS Umum Daerah Raja Musa | 12 | 2025 | 01-10-2026 | 63.58% | 89% | 65.73% | 100% | 77.5% | 0% | 100% | 100% | 77.78% | 61.29% | 88.89% | 66.67% | 100 |
| 14174 | RS Umum Muhammadiyah Metro | 12 | 2025 | 01-09-2026 | 98.75% | 96% | 100% | 0% | 95.57% | 0% | 76.77% | 96.77% | 87.2% | 92.86% | 100% | 100% | 87.69 |
| 14175 | RS Umum Yukum Medical Centre | 12 | 2025 | 01-02-2026 | 98.64% | 99% | 100% | 100% | 93.15% | 0% | 81.25% | 100% | 100% | 83.33% | 100% | 93.75% | 95.31 |
| 14176 | RS Mata Lampung Eye Center (LEC) | 12 | 2025 | 01-03-2026 | 96% | 96% | 98.5% | 0% | 95.5% | 0% | 98% | 0% | 100% | 100% | 100% | 100% | 200 |
| 14177 | RS Umum Handayani | 12 | 2025 | 01-05-2026 | 90.5% | 91% | 98.44% | 100% | 93.75% | 1.19% | 89.06% | 100% | 96.77% | 82.61% | 100% | 100% | 94 |
| 14178 | RS Ibu dan Anak Anugerah Medical Center Metro | 12 | 2025 | 01-10-2026 | 99% | 100% | 100% | 100% | 91.29% | 0% | 83.04% | 100% | 99.44% | 100% | 100% | 100% | 85 |
| 14179 | RS Umum Daerah Encik Mariyam | 12 | 2025 | 01-10-2026 | 94.5% | 100% | 100% | 0% | 83.71% | 8.33% | 99.68% | 100% | 97.74% | 97.96% | 100% | 100% | 80.18 |
| 14180 | RS Jiwa Dharmawangsa | 12 | 2025 | 01-10-2026 | 92.29% | 100% | 98.04% | 0% | 68.22% | 0% | 79.55% | 100% | 96.31% | 42.86% | 100% | 60% | 102.27 |
| 14181 | RS Panti Secanti | 12 | 2025 | 01-09-2026 | 94.26% | 95% | 99.12% | 83.33% | 97.38% | 0% | 97.05% | 100% | 87.11% | 100% | 100% | 0% | 87 |
| 14182 | RS Medika Insani | 12 | 2025 | 01-09-2026 | 97.21% | 91% | 100% | 100% | 50.27% | 0% | 55.65% | 100% | 98.88% | 100% | 100% | 100% | 96 |
| 14183 | RS Umum Daerah Bandar Negara Husada | 12 | 2025 | 01-10-2026 | 93.19% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 89.9 |
| 14184 | RS Umum Permata Hati Metro | 12 | 2025 | 01-10-2026 | 99% | 100% | 100% | 100% | 100% | 3.7% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 14185 | RS Umum Daerah Sejiran Setason | 12 | 2025 | 01-10-2026 | 94% | 90% | 100% | 100% | 81.33% | 0% | 100% | 100% | 83.41% | 0% | 100% | 0% | 0 |
| 14186 | RS Budi Medika | 12 | 2025 | 01-01-1970 | 88% | 95% | 100% | 0% | 81.73% | 2.33% | 100% | 100% | 85.31% | 83% | 94.12% | 100% | 96 |
| 14187 | Rumkital dr. Midiyato Suratani | 12 | 2025 | 01-01-1970 | 94.5% | 96% | 100% | 91.43% | 89.86% | 2.26% | 98% | 100% | 82.14% | 80% | 95% | 100% | 96.67 |
| 14188 | RS Umum Santa Elisabeth Batam | 12 | 2025 | 01-09-2026 | 89.52% | 100% | 100% | 100% | 88.51% | 0.55% | 91.64% | 100% | 98.48% | 75% | 100% | 100% | 85.19 |
| 14189 | RS Umum Kartini | 12 | 2025 | 01-05-2026 | 93.5% | 100% | 99.42% | 90.91% | 97.17% | 0% | 92.11% | 100% | 97.39% | 91.43% | 100% | 88.89% | 100 |
| 14190 | RS Umum Prikasih | 12 | 2025 | 01-07-2026 | 91.27% | 100% | 99.33% | 0% | 45.39% | 36.68% | 78.56% | 99.16% | 98.74% | 88.24% | 99.13% | 100% | 73.47 |
| 14191 | RS Ibu dan Anak Rona | 12 | 2025 | 01-09-2026 | 96.59% | 100% | 100% | 100% | 99.26% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 77.7 |
| 14192 | RS Maria Regina | 12 | 2025 | 02-08-2026 | 100% | 100% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 14193 | RS Umum Daerah Ahmad Yani Metro | 12 | 2025 | 01-10-2026 | 98.47% | 98% | 99.82% | 100% | 78.98% | 1.14% | 93.04% | 97.09% | 97.14% | 100% | 100% | 100% | 85.6 |
| 14194 | RS Umum Mitra Husada | 12 | 2025 | 01-09-2026 | 62.6% | 92% | 99.75% | 83.33% | 52.56% | 30.23% | 95.7% | 100% | 81.2% | 94.74% | 99.75% | 100% | 90 |
| 14195 | RS Umum Budi Kemuliaan Batam | 12 | 2025 | 01-06-2026 | 97.44% | 98% | 99.52% | 100% | 95.7% | 1.26% | 92.66% | 100% | 99.86% | 11.76% | 100% | 100% | 83.91 |
| 14196 | RS Umum Daerah Drs. H. Abu Hanifah | 12 | 2025 | 01-09-2026 | 77.5% | 88% | 100% | 100% | 96% | 0% | 100% | 100% | 100% | 88% | 100% | 100% | 87.91 |
| 14197 | RS Umum Daerah Batin Mangunang | 12 | 2025 | 01-01-1970 | 85% | 90% | 100% | 0% | 88.08% | 0% | 85% | 100% | 89.31% | 80% | 100% | 0% | 81.1 |
| 14198 | RS Candimas Medical Center | 12 | 2025 | 01-05-2026 | 99.97% | 100% | 72.44% | 46.15% | 94.68% | 2.29% | 91.97% | 100% | 99.92% | 75.49% | 99.11% | 0% | 99 |
| 14199 | RS Ibu dan Anak Kasih Sayang Ibu | 12 | 2025 | 01-07-2026 | 94.21% | 97% | 100% | 100% | 97.19% | 4.4% | 87.59% | 100% | 0% | 86.86% | 100% | 100% | 80 |
| 14200 | RS Hermina Lampung | 12 | 2025 | 01-06-2026 | 88.16% | 98% | 99.14% | 92% | 83.43% | 5.45% | 80.41% | 100% | 99.81% | 89.47% | 100% | 100% | 74.48 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.