Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 14251 | RS Hj. Bunda Halimah | 12 | 2025 | 01-05-2026 | 90% | 96% | 100% | 100% | 88.33% | 0% | 98.19% | 100% | 86.7% | 90.69% | 100% | 100% | 13 |
| 14252 | RS Ibu dan Anak Mutiara Hati | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 96.31% | 100% | 100% | 100% | 100% | 0% | 200 |
| 14253 | RS Jiwa Daerah Provinsi Lampung | 12 | 2025 | 01-01-1970 | 88% | 80% | 90% | 0% | 85% | 0% | 96% | 85% | 92% | 80% | 90% | 100% | 80 |
| 14254 | RS Ibu dan Anak Muhaya | 12 | 2025 | 01-08-2026 | 96% | 87% | 96.5% | 88% | 90% | 16% | 92% | 92% | 88% | 86% | 90% | 85% | 93 |
| 14255 | RS Santa Elisabeth Sei Lekop | 12 | 2025 | 01-07-2026 | 90.45% | 100% | 100% | 83.22% | 82.19% | 2% | 89.66% | 100% | 77% | 80% | 100% | 87.5% | 89 |
| 14256 | RS Tiara Sella | 12 | 2025 | 01-10-2026 | 89.4% | 90% | 88.79% | 80% | 99.69% | 0.19% | 100% | 95.32% | 99.97% | 100% | 99.08% | 100% | 0 |
| 14257 | RS Umum Camatha Sahidya | 12 | 2025 | 01-07-2026 | 90% | 90% | 100% | 100% | 80.3% | 0% | 80.13% | 100% | 100% | 82.61% | 100% | 100% | |
| 14258 | RS Umum Imanuel Way Halim | 12 | 2025 | 01-01-1970 | 83.62% | 96% | 100% | 100% | 68.52% | 7.25% | 65.61% | 100% | 96.21% | 22.62% | 98.71% | 100% | 0 |
| 14259 | RS Bedah Siloam Asri | 12 | 2025 | 01-08-2026 | 92.85% | 99% | 99.19% | 0% | 66.57% | 2.11% | 72.58% | 100% | 99.87% | 100% | 100% | 100% | 97.53 |
| 14260 | RS Umum Urip Sumoharjo | 12 | 2025 | 01-08-2026 | 86.96% | 100% | 100% | 100% | 96.12% | 0.42% | 100% | 100% | 98.91% | 100% | 100% | 87.88% | 98.34 |
| 14261 | RS Siti Khodijah | 12 | 2025 | 01-06-2026 | 86% | 100% | 100% | 50% | 80.56% | 7.69% | 85.71% | 100% | 90.98% | 80% | 100% | 100% | 77.2 |
| 14262 | RS Ketergantungan Obat | 12 | 2025 | 01-09-2026 | 91.57% | 100% | 100% | 0% | 100% | 0% | 99.64% | 100% | 97.84% | 73.33% | 7.57% | 100% | 90.02 |
| 14263 | RS Ibu dan Anak Griya Medika Batam | 12 | 2025 | 01-01-1970 | 93% | 100% | 100% | 85.71% | 90.54% | 4.69% | 89.67% | 100% | 83.11% | 89.8% | 100% | 100% | 96 |
| 14264 | RS Umum Daerah Raja Ahmad Tabib | 12 | 2025 | 01-09-2026 | 86.71% | 100% | 100% | 0% | 54.66% | 0% | 88.34% | 100% | 100% | 97.44% | 100% | 100% | 93.01 |
| 14265 | RS Umum Bumi Waras | 12 | 2025 | 01-08-2026 | 84.5% | 98% | 100% | 33.33% | 61.54% | 0% | 82.62% | 100% | 80.65% | 100% | 100% | 95.83% | 99.25 |
| 14266 | RSUP Fatmawati | 12 | 2025 | 01-09-2026 | 79.16% | 92% | 100% | 100% | 85.31% | 0.99% | 86.03% | 100% | 98.04% | 100% | 99.71% | 100% | 80.9 |
| 14267 | RS Umum Daerah Alimuddin Umar | 12 | 2025 | 01-07-2026 | 95.05% | 97% | 100% | 100% | 83.02% | 0% | 100% | 100% | 90.95% | 100% | 100% | 100% | 86.5 |
| 14268 | RS Ibu dan Anak Ibunda | 12 | 2025 | 01-06-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 14269 | RS Umum Advent Bandar Lampung | 12 | 2025 | 01-07-2026 | 92.42% | 100% | 100% | 100% | 88.56% | 2.62% | 64.48% | 100% | 96.19% | 83.33% | 100% | 100% | 89 |
| 14270 | RS Griya Medika Dompet Dhuafa | 12 | 2025 | 01-09-2026 | 98.5% | 100% | 100% | 100% | 82.59% | 0% | 93.5% | 100% | 91% | 90% | 100% | 90% | 89 |
| 14271 | RS Khusus Mata Permana Sari | 12 | 2025 | 01-06-2026 | 94.23% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 14272 | RS Umum Jakarta Medical Center (JMC) | 12 | 2025 | 01-10-2026 | 80% | 92% | 97.66% | 25% | 92.97% | 4.2% | 92.19% | 97.62% | 94.92% | 92.98% | 93.75% | 100% | 100 |
| 14273 | RS Umum Daerah Tulang Bawang Barat | 12 | 2025 | 01-07-2026 | 96.11% | 100% | 100% | 0% | 91.67% | 0% | 100% | 100% | 95.67% | 100% | 100% | 0% | 86.858 |
| 14274 | RS Primaya Bhakti Wara | 12 | 2025 | 01-09-2026 | 92.72% | 100% | 100% | 100% | 100% | 0% | 98.47% | 99.48% | 99.98% | 62.42% | 86.02% | 100% | 96.16 |
| 14275 | RS Umum Daerah KH. Muhammad Thohir KRUI | 12 | 2025 | 01-10-2026 | 96% | 100% | 100% | % | 89.58% | % | 100% | 100% | 94.35% | 100% | 100% | 100% | 85.29 |
| 14276 | RS Umum Tebet | 12 | 2025 | 01-08-2026 | 88.5% | 100% | 100% | 0% | 84.95% | 2.44% | 87.06% | 96.74% | 85.87% | 83.1% | 100% | 100% | 98 |
| 14277 | RS Umum Awal Bros Batam | 12 | 2025 | 01-10-2026 | 98.5% | 100% | 100% | 100% | 97.36% | 6.46% | 81.69% | 100% | 97.39% | 100% | 100% | 100% | 99.45 |
| 14278 | RS Tk. IV Bengkulu | 12 | 2025 | 01-05-2026 | 100% | 100% | 100% | 100% | 94.64% | 0% | 96.92% | 0% | 100% | 100% | 98.97% | 100% | 98 |
| 14279 | RS Umum Daerah Muhammad Zein | 12 | 2025 | 01-10-2026 | 64% | 100% | 99.55% | 83.33% | 73.42% | 7.81% | 100% | 100% | 100% | 64.71% | 100% | 0% | 0 |
| 14280 | RS Umum Asy-Syifa Medika | 12 | 2025 | 01-10-2026 | 95% | 100% | 100% | 100% | 100% | 3.45% | 94.54% | 100% | 93.93% | 88.89% | 100% | 0% | 88 |
| 14281 | RS Bhayangkara Jitra Kota Bengkulu | 12 | 2025 | 01-10-2026 | 83% | 88% | 100% | 100% | 61.77% | 0% | 65.43% | 100% | 100% | 100% | 100% | 100% | 88.24 |
| 14282 | RS Umum Setia Mitra | 12 | 2025 | 01-08-2026 | 96.56% | 100% | 100% | 100% | 89.55% | 0% | 90% | 100% | 91.21% | 83.33% | 100% | 100% | 83.819 |
| 14283 | RS Umum Tria Dipa | 12 | 2025 | 01-07-2026 | 85.32% | 100% | 100% | 75% | 80.23% | 17.14% | 64.29% | 100% | 100% | 80% | 100% | 100% | 85 |
| 14284 | RS Umum Daerah Embung Fatimah Kota Batam | 12 | 2025 | 01-06-2026 | 69.5% | 80% | 100% | 0% | 87.8% | 5.93% | 89.92% | 100% | 88.21% | 0% | 100% | 100% | 91.64 |
| 14285 | RS Umum Soedarsono Darmosoewito | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 0% | 84.44% | 0% | 84.69% | 100% | 93.99% | 100% | 100% | 0% | 85.6 |
| 14286 | RS Umum Daerah Ragab Begawe Caram | 12 | 2025 | 01-08-2026 | 99.8% | 100% | 100% | 100% | 54.37% | 2.35% | 81.13% | 100% | 89.66% | 84.11% | 81.09% | 100% | 85.36 |
| 14287 | RS Umum Pondok Indah | 12 | 2025 | 01-09-2026 | 99.26% | 100% | 100% | 0% | 82.64% | 4.97% | 82.12% | 100% | 0% | 100% | 100% | 97.45% | 99.7 |
| 14288 | RS Ibu dan Anak Mawar | 12 | 2025 | 01-10-2026 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91.67% | 100% | 100% | 100% | 100 |
| 14289 | RS Umum Mardi Waluyo | 12 | 2025 | 01-09-2026 | 99.27% | 99% | 100% | 100% | 80.82% | 0.35% | 83.41% | 100% | 93.09% | 100% | 100% | 100% | 86.91 |
| 14290 | RS Tk. IV 02.07.04 | 12 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 80% | 100% | 100% | 100% | 95 |
| 14291 | RS Ibu dan Anak Harapan Bunda | 12 | 2025 | 01-09-2026 | 91% | 100% | 100% | 100% | 98.68% | 0% | 96.74% | 100% | 100% | 100% | 100% | 0% | 90.25 |
| 14292 | RS Umum Daerah Kriopanting Payung | 12 | 2025 | 01-07-2026 | 91% | 99% | 96.15% | 0% | 98.66% | 0% | 94.29% | 100% | 93.35% | 100% | 100% | 0% | 100 |
| 14293 | RS Ibu dan Anak Frisdhy Angel | 12 | 2025 | 01-08-2026 | 92.5% | 100% | 100% | 100% | 95.59% | 0% | 93.33% | 100% | 100% | 100% | 100% | 0% | 97.12 |
| 14294 | RS Umum Wisma Rini Pringsewu | 12 | 2025 | 01-08-2026 | 78.68% | 90% | 87.5% | 100% | 76.75% | 0% | 68.5% | 100% | 91.89% | 84.62% | 89.15% | 100% | 80.26 |
| 14295 | RS Ibu dan Anak Bunda | 12 | 2025 | 01-10-2026 | 95.6% | 100% | 100% | 61.9% | 96.11% | 26.53% | 96.17% | 100% | 97.52% | 98.46% | 100% | 100% | 99 |
| 14296 | RS Gigi dan Mulut Univ. Prof. Moestopo | 12 | 2025 | 01-10-2026 | 90% | 90% | 0% | 0% | 86.64% | 0% | 100% | 0% | 71.64% | 0% | 100% | 0% | 75 |
| 14297 | RS Khusus Bedah THT Yayasan Yurino | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 91.67% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 76 |
| 14298 | RS Bhayangkara Polda Lampung | 12 | 2025 | 01-07-2026 | 99% | 99% | 97.37% | 100% | 100% | 0% | 76.32% | 100% | 98.98% | 98.98% | 94.74% | 100% | 86 |
| 14299 | RS Umum Permata Hati | 12 | 2025 | - | 94.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 14300 | RS Umum Daerah Menggala Tulang Bawang | 12 | 2025 | 01-08-2026 | 91% | 97% | 98.54% | 0% | 79.58% | 0% | 92.17% | 100% | 83.57% | 0% | 66.07% | 0% | 87.75 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.