Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 14201 | RS Umum Islam Metro | 12 | 2025 | 12-11-2025 | 98.63% | 98% | 97.06% | 0% | 97.89% | 0% | 97.81% | 100% | 92.09% | 83.33% | 100% | 100% | 84.27 |
| 14202 | RS Umum HI. Muhammad Yusuf | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 14203 | RS Khusus Kanker MRCCC Siloam Semanggi | 12 | 2025 | 01-07-2026 | 97.37% | 95% | 99.62% | 0% | 56.03% | 1.75% | 57.31% | 100% | 100% | 73.68% | 100% | 91% | 95 |
| 14204 | RS Ibu Anak Hidayah Ibu | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 100% | 98.9% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100 |
| 14205 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 12 | 2025 | 01-10-2026 | 75% | 93% | 100% | 0% | 80.49% | 0% | 100% | 100% | 95.22% | 0% | 99.55% | 100% | 88.02 |
| 14206 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 12 | 2025 | 01-09-2026 | 85% | 100% | 100% | 100% | 90.77% | 0% | 88.76% | 100% | 85.27% | 100% | 100% | 100% | 86.34 |
| 14207 | RS Umum Arsani | 12 | 2025 | 01-04-2026 | 97.5% | 95% | 100% | 96.77% | 98.47% | 0% | 100% | 95.59% | 99.93% | 99.07% | 100% | 100% | 97 |
| 14208 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 12 | 2025 | 01-07-2026 | 95.88% | 100% | 100% | 0% | 81.23% | 2.37% | 80.94% | 100% | 100% | 42.86% | 100% | 100% | 90.22 |
| 14209 | RS Umum Zahirah | 12 | 2025 | 01-10-2026 | 94.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 78 |
| 14210 | RS Umum Daerah Kabupaten Bintan | 12 | 2025 | 01-10-2026 | 88.5% | 96% | 100% | 100% | 30.76% | 0% | 88% | 100% | 82.51% | 88% | 100% | 100% | 90.31 |
| 14211 | RS Umum Daerah Demang Sepulau Raya | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 0% | 81.04% | 0% | 82.71% | 100% | 89.58% | 100% | 100% | 62.5% | 84.5 |
| 14212 | RS Ibu Anak Puri Adhya Paramita | 12 | 2025 | 01-10-2026 | 92.67% | 98% | 99.23% | 100% | 98.84% | 0% | 96.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 14213 | RS Umum Daerah DR. Eko Maulana Ali | 12 | 2025 | 01-03-2026 | 99% | 98% | 98% | 0% | 97% | 0% | 97% | 100% | 98% | 62% | 0% | 0% | 88 |
| 14214 | RS Umum Medistra | 12 | 2025 | 01-09-2026 | 92.5% | 100% | 100% | 0% | 85.67% | 12.2% | 45.72% | 96.28% | 94.91% | 100% | 100% | 100% | 93.9 |
| 14215 | RS Bakti Timah Pangkalpinang | 12 | 2025 | 01-07-2026 | 92.23% | 92% | 99.98% | 100% | 81.09% | 0% | 86.48% | 100% | 89.44% | 100% | 99.88% | 100% | 87.15 |
| 14216 | RS Umum Daerah Sjafrie Rachman Puding Besar | 12 | 2025 | 01-09-2026 | 80.33% | 93% | 100% | 0% | 97.54% | 0% | 96.15% | 100% | 96.45% | 96.15% | 100% | 0% | 94.67 |
| 14217 | RS Keluarga Husada Batam | 12 | 2025 | 01-01-1970 | 81.5% | 80% | 100% | 0% | 100% | 0% | 100% | 100% | 79% | 100% | 100% | 100% | 81.2 |
| 14218 | RS Umum Kartini | 12 | 2025 | 01-09-2026 | 93.75% | 100% | 100% | 96.67% | 83.33% | 1.67% | 88.33% | 100% | 93.92% | 100% | 100% | 100% | 81.67 |
| 14219 | RS Umum Daerah dr. H. Marsidi Judono | 12 | 2025 | 01-10-2026 | 82% | 92% | 100% | 23.08% | 79.23% | 0.61% | 100% | 100% | 99.22% | 80% | 100% | 100% | 85.23 |
| 14220 | RS Umum Harapan Bunda | 12 | 2025 | 01-07-2026 | 90.56% | 92% | 97.25% | 100% | 91.78% | 0.24% | 81.66% | 100% | 85.95% | 85.45% | 95.74% | 100% | 96 |
| 14221 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 12 | 2025 | 01-11-2026 | 87.5% | 100% | 100% | 90% | 82.59% | 3.33% | 94.8% | 100% | 100% | 80% | 100% | 100% | 0 |
| 14222 | RS Natar Medika | 12 | 2025 | 01-08-2026 | 90.87% | 99% | 100% | 66.67% | 95% | 3.23% | 95.17% | 100% | 99.47% | 100% | 100% | 100% | 82.5 |
| 14223 | RS Orthopedi Siaga Raya | 12 | 2025 | 01-09-2026 | 87% | 97% | 100% | % | 66.34% | 2.04% | 76.85% | 100% | 94.09% | 62.5% | 100% | 100% | 35 |
| 14224 | RS Umum Almah | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 110 |
| 14225 | RS Utama | 12 | 2025 | 01-09-2026 | 96.37% | 97% | 94.39% | 100% | 92.21% | 0% | 93.28% | 100% | 0% | 93.18% | 100% | 100% | 0 |
| 14226 | RS Umum Pusat Pertamina | 12 | 2025 | 01-09-2026 | 90.21% | 100% | 100% | 100% | 66.89% | 0% | 53.81% | 100% | 91.54% | 100% | 100% | 100% | 88.73 |
| 14227 | RS Umum Daerah May Jen HM Ryacudu | 12 | 2025 | 01-08-2026 | 78.28% | 71% | 100% | 0% | 77.48% | 2.08% | 99.4% | 100% | 94.74% | 94.59% | 100% | 100% | 0 |
| 14228 | RS Umum Daerah Kepulauan Seribu | 12 | 2025 | 01-01-1970 | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 90.57% | 100% | 100% | 0% | 96 |
| 14229 | RS Umum Daerah Dabo Kabupaten Lingga | 12 | 2025 | 01-10-2026 | 69.47% | 90% | 100% | 100% | 80.31% | 0% | 100% | 91.43% | 0% | 0% | 100% | 100% | 96.11 |
| 14230 | RS Umum Daerah Tarempa | 12 | 2025 | 01-01-1970 | 86% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 73.33% | 0% | 0 |
| 14231 | RS Ibu dan Anak Asih Kota Metro | 12 | 2025 | 01-06-2026 | 99.5% | 98% | 100% | 100% | 99.4% | 0% | 100% | 100% | 97.19% | 100% | 100% | 0% | 0 |
| 14232 | RS Umum Jakarta | 12 | 2025 | 01-09-2026 | 99.28% | 99% | 96.9% | 0% | 92.25% | 2.62% | 90.77% | 100% | 98.57% | 100% | 100% | 100% | 85.27 |
| 14233 | RS Umum Daerah Depati Hamzah | 12 | 2025 | 01-09-2026 | 95.53% | 89% | 100% | 100% | 78.48% | 0% | 100% | 99.55% | 99.78% | 100% | 100% | 100% | 98 |
| 14234 | RS Azizah | 12 | 2025 | 01-10-2026 | 90.98% | 90% | 100% | 100% | 74.92% | 0% | 78.46% | 100% | 83.64% | 100% | 100% | 100% | 83.64 |
| 14235 | RS Artha Bunda | 12 | 2025 | 01-11-2026 | 100% | 100% | 100% | 80% | 100% | 0% | 95% | 100% | 100% | 100% | 100% | 98.5% | 95 |
| 14236 | RS Umum Daerah Palmatak | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 50 |
| 14237 | RS Bakti Timah Sungailiat | 12 | 2025 | 01-02-2026 | 100% | 100% | 100% | 100% | 96.11% | 0% | 99.88% | 100% | 87.59% | 100% | 100% | 100% | 98 |
| 14238 | RS Umum Daerah Depati Bahrin | 12 | 2025 | 01-07-2026 | 90.58% | 100% | 100% | 100% | 87.22% | 0% | 94.46% | 100% | 100% | 83.39% | 100% | 100% | 91.75 |
| 14239 | RS Gunung Manik | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 80.35% | 0% | 85.14% | 100% | 100% | 100% | 100% | 100% | 85 |
| 14240 | RS Umum Daerah Pringsewu | 12 | 2025 | 01-08-2026 | 85% | 100% | 100% | 0% | 84.07% | 0.95% | 84.07% | 100% | 81.26% | 80% | 100% | 0% | 88.17 |
| 14241 | RS Umum Islam Asy-Syifaa Bandar Jaya | 12 | 2025 | 01-07-2026 | 89.43% | 91% | 100% | 100% | 84.06% | 2.56% | 41.16% | 100% | 88.85% | 80% | 95.96% | 100% | 85 |
| 14242 | RS Ibu Anak Puti Bungsu | 12 | 2025 | 01-08-2026 | 95.07% | 96% | 95.45% | 100% | 96.9% | 0% | 93.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 14243 | RS Umum AL Cilandak | 12 | 2025 | 01-10-2026 | 85.12% | 100% | 100% | 33.33% | 82.61% | 2.31% | 87.35% | 100% | 96.28% | 85.71% | 100% | 100% | 84.3 |
| 14244 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 12 | 2025 | - | 99% | 97% | 100% | % | 99.39% | % | 66.67% | 0% | 100% | 100% | 100% | 100% | 87.568 |
| 14245 | RS Umum Daerah Natuna | 12 | 2025 | 01-10-2026 | 90.37% | 94% | 99.26% | 100% | 67.73% | 0% | 91.77% | 100% | 96.8% | 100% | 93.46% | 100% | 97.94 |
| 14246 | RS Umum Bakti Timah Muntok | 12 | 2025 | 01-10-2026 | 97.01% | 98% | 100% | 100% | 100% | 0% | 80.96% | 100% | 95.44% | 80% | 100% | 0% | 100 |
| 14247 | RS Umum Agung | 12 | 2025 | 01-09-2026 | 83.66% | 94% | 86.76% | 0% | 68.51% | 4.72% | 83.79% | 100% | 93.08% | 59.89% | 87.71% | 100% | 87.24 |
| 14248 | RS Umum Az - Zahra | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 91.6% | 0% | 46.5% | 100% | 81.25% | 82.61% | 100% | 92.86% | 82.3 |
| 14249 | RS Umum Daerah Sumbersari Bantul | 12 | 2025 | - | 88.5% | 86% | 100% | 100% | 100% | 0% | 100% | 100% | 83.58% | 80% | 100% | 100% | 85.2 |
| 14250 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 12 | 2025 | 01-10-2026 | 80% | 97% | 100% | 100% | 69.63% | 5% | 84.44% | 100% | 98.62% | 91.43% | 97.14% | 100% | 80 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.