Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 14301 | RS Umum Daerah Kab. Bangka Selatan | 12 | 2025 | 01-10-2026 | 95% | 93% | 100% | 100% | 85.37% | 0% | 91.56% | 100% | 88.33% | 80% | 100% | 100% | 89.14 |
| 14302 | RS Ibu dan Anak Restu Bunda | 12 | 2025 | 01-09-2026 | 88.83% | 98% | 100% | 100% | 89.29% | 6.06% | 95.79% | 100% | 100% | 95.79% | 98.94% | 93.09% | 93.09 |
| 14303 | RS Umum Charis Medika | 12 | 2025 | 01-03-2026 | 95% | 83% | 100% | 89.29% | 96.46% | 100% | 93.94% | 100% | 95.04% | 100% | 100% | 100% | 89 |
| 14304 | RS Khusus Ibu dan Anak Brawijaya | 12 | 2025 | 01-10-2026 | 86% | 100% | 100% | 0% | 97.31% | 0% | 70.63% | 100% | 99.76% | 81% | 100% | 100% | 90 |
| 14305 | RS Pratama Bangka Tengah | 12 | 2025 | 01-07-2026 | 71.6% | 77% | 100% | 0% | 98.81% | 0% | 100% | 100% | 88.4% | 0% | 100% | 0% | 0 |
| 14306 | RS Umum Daerah Dr H Abdul Moeloek | 12 | 2025 | 01-10-2026 | 90.21% | 92% | 98.89% | 0% | 49.8% | 4.98% | 90.42% | 100% | 99.93% | 97.83% | 98.65% | 100% | 80.85 |
| 14307 | RS Umum Daerah Zainal Abidin Pagar Alam | 12 | 2025 | 01-10-2026 | 92.32% | 100% | 100% | 100% | 86.6% | 0% | 100% | 100% | 88.89% | 100% | 100% | 100% | 91.89 |
| 14308 | RS Ibu dan Anak Dzakirah | 12 | 2025 | 01-09-2026 | 97% | 100% | 100% | 100% | 97.06% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 92.45 |
| 14309 | RS Umum Haji Kamino | 12 | 2025 | 01-05-2026 | 86.12% | 100% | 100% | 100% | 61.46% | 0% | 99.42% | 100% | 100% | 100% | 100% | 100% | 89.33 |
| 14310 | RS Umum Dr. Suyoto Pusrehab Kemhan | 12 | 2025 | 01-09-2026 | 79.83% | 93% | 100% | 0% | 49.1% | 45.71% | 50.36% | 100% | 95.85% | 82% | 100% | 100% | 82.82 |
| 14311 | RS Ibu dan Anak Puri Betik Hati | 12 | 2025 | 01-06-2026 | 96.75% | 95% | 99.52% | 100% | 96.41% | 0% | 87.41% | 100% | 90.82% | 100% | 100% | 100% | 98.5 |
| 14312 | RS Umum Daerah Kota Tanjung Pinang | 12 | 2025 | 02-02-2026 | 90% | 90% | 100% | 0% | 84.78% | 0% | 78.35% | 100% | 99.88% | 100% | 100% | 100% | 87 |
| 14313 | RS Badan Pengusahaan Batam | 12 | 2025 | 01-08-2026 | 85% | 99% | 99.98% | 71.43% | 80.4% | 0% | 97.37% | 100% | 94.45% | 95.24% | 99.97% | 100% | 97.3 |
| 14314 | RS Jasmine | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 91.23% | 100% | 100% | 98 |
| 14315 | RS Ibu dan Anak Mutiara Putri | 12 | 2025 | 01-11-2026 | 95.59% | 93% | 100% | 100% | 99.26% | 0% | 93.27% | 100% | 91.75% | 100% | 100% | 0% | 89 |
| 14316 | RS Umum Harapan Bunda Batam | 12 | 2025 | 01-10-2026 | 92.01% | 100% | 100% | 100% | 94.81% | 0% | 78.07% | 99% | 91.61% | 80% | 100% | 100% | 76.85 |
| 14317 | RS Umum Mitra Mulia Husada | 12 | 2025 | 01-03-2026 | 96.5% | 100% | 100% | 90% | 96% | 1.01% | 90% | 100% | 91% | 97% | 100% | 100% | 95 |
| 14318 | RS Belleza Kedaton Bandar Lampung | 12 | 2025 | 01-08-2026 | 100% | 100% | 84.67% | 100% | 84.18% | 0% | 94.13% | 100% | 85% | 82.57% | 97.58% | 79.8% | 86.19 |
| 14319 | RS Umum Santa Elisabeth Batam Kota | 12 | 2025 | 01-08-2026 | 84.9% | 100% | 100% | 100% | 94.55% | 0% | 98.41% | 100% | 100% | 82.86% | 100% | 100% | 86.93 |
| 14320 | RS Kalbu Intan Medika | 12 | 2025 | 01-06-2026 | 98.97% | 100% | 100% | 0% | 60% | 0% | 20% | 0% | 90.91% | 0% | 100% | 100% | 0 |
| 14321 | RS Umum Penawar Medika | 12 | 2025 | 01-01-1970 | 91.56% | 98% | 100% | 100% | 72.66% | 4.69% | 89.84% | 100% | 95.31% | 85.94% | 92.19% | 100% | 81 |
| 14322 | RS Bhayangkara Polda Kep. Bangka Belitung | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 100 |
| 14323 | RS Ibu dan Anak JWCC Asih | 12 | 2025 | 01-09-2026 | 98% | 95% | 100% | 0% | 98.75% | 0% | 93.33% | 100% | 0% | 100% | 99.36% | 100% | 0 |
| 14324 | RS Siloam Bangka | 12 | 2025 | 01-10-2026 | 94.78% | 100% | 100% | 100% | 49% | 0.98% | 84.11% | 100% | 100% | 71.43% | 95.24% | 89.47% | 97 |
| 14325 | RS Umum Graha Husada | 12 | 2025 | 01-01-1970 | 90% | 97% | 100% | 100% | 86.67% | 0% | 100% | 100% | 99.94% | 91.67% | 100% | 100% | 95 |
| 14326 | RS Umum Pertamina-Bintang Amin Lampung | 12 | 2025 | 01-03-2026 | 89% | 89% | 100% | 100% | 95.6% | 0.47% | 82.59% | 100% | 97.88% | 80.95% | 100% | 100% | 87 |
| 14327 | RS Umum MMC | 12 | 2025 | 01-07-2026 | 97% | 100% | 100% | 0% | 98.28% | 7% | 46.76% | 82.14% | 99.99% | 37.5% | 100% | 100% | 82.12 |
| 14328 | RS Ibu dan Anak Santa Anna | 12 | 2025 | 01-10-2026 | 86.32% | 96% | 100% | 100% | 84.38% | 0% | 46.78% | 100% | 76.68% | 0% | 100% | 100% | 99.67 |
| 14329 | RS Umum Mutiara Bunda | 12 | 2025 | 01-01-1970 | 100% | 100% | 100% | 95.56% | 99.71% | 0.91% | 100% | 100% | 100% | 100% | 93.75% | 100% | 86 |
| 14330 | RS Umum Graha Hermine | 12 | 2025 | 01-05-2026 | 90% | 100% | 100% | 95% | 95.49% | 0% | 89.88% | 100% | 93.68% | 88.89% | 100% | 88.89% | 96 |
| 14331 | RS Airan Raya | 12 | 2025 | 01-05-2026 | 91% | 99% | 100% | 0% | 91.3% | 3.44% | 72.1% | 100% | 99.65% | 86.96% | 100% | 100% | 90.27 |
| 14332 | RS Umum Tk. III Ciremai | 12 | 2025 | 01-08-2026 | 93.03% | 98% | 100% | 86.96% | 100% | 0.73% | 86.42% | 100% | 96.13% | 95.43% | 100% | 100% | 94.09 |
| 14333 | RS Umum Fikri Medika | 12 | 2025 | 01-06-2026 | 99.51% | 89% | 99.59% | 0% | 99.65% | 0% | 87.72% | 100% | 93.73% | 0% | 100% | 100% | 83 |
| 14334 | RS Jantung dan Pembuluh Darah Paramarta | 12 | 2025 | 01-10-2026 | 83.5% | 90% | 100% | 0% | 80.95% | 0% | 64.29% | 100% | 87.84% | 0% | 100% | 100% | 84 |
| 14335 | RS Umum Pusat Dr. Hasan Sadikin | 12 | 2025 | 01-10-2026 | 90.17% | 90% | 100% | 85.71% | 79.94% | 1.73% | 75.07% | 100% | 99.71% | 80% | 100% | 100% | 87.45 |
| 14336 | RS Umum Assyifa Sukabumi | 12 | 2025 | 01-09-2026 | 10% | 100% | 100% | 100% | 98.95% | 1.66% | 71% | 9.86% | 99.92% | 93.33% | 99.75% | 100% | 95 |
| 14337 | RS Hermina Metland Cibitung | 12 | 2025 | 01-09-2026 | 96.17% | 99% | 99.63% | 100% | 99.05% | 3.72% | 80.71% | 100% | 100% | 80.66% | 92.15% | 100% | 100 |
| 14338 | RS Umum Hermina Galaxy | 12 | 2025 | 01-10-2026 | 90.65% | 100% | 100% | 100% | 94.28% | 0.57% | 89.58% | 100% | 100% | 90.24% | 100% | 100% | 88.25 |
| 14339 | RS Umum dr. Abdul Radjak Cibitung | 12 | 2025 | 01-09-2026 | 91.33% | 100% | 100% | 100% | 95.77% | 14.81% | 91.3% | 100% | 99.13% | 97.56% | 100% | 100% | 100 |
| 14340 | RS Umum Daerah Kota Bogor | 12 | 2025 | 01-08-2026 | 72.04% | 92% | 98.1% | 100% | 85.04% | 1.82% | 77% | 100% | 95.45% | 79% | 99.16% | 100% | 93.01 |
| 14341 | RS Umum Mitra Keluarga Cikarang | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 88.09 |
| 14342 | RS Umum Mandaya | 12 | 2025 | 01-09-2026 | 94.4% | 100% | 99.86% | 100% | 92.83% | 3.27% | 54.46% | 100% | 99.82% | 80% | 98.64% | 100% | 99.2 |
| 14343 | RS Umum Lira Medika | 12 | 2025 | 01-09-2026 | 98.27% | 100% | 100% | 100% | 88.59% | 0.79% | 80.27% | 100% | 92.07% | 0% | 100% | 100% | 98.85 |
| 14344 | RS Umum Kartika Kasih | 12 | 2025 | 01-09-2026 | 86.44% | 99% | 97% | 100% | 79.54% | 0.53% | 62.67% | 100% | 100% | 90% | 95% | 100% | 87.6 |
| 14345 | Rumah Sakit Mitra Plumbon Cibitung | 12 | 2025 | 01-10-2026 | 87.54% | 100% | 99.97% | 100% | 90.25% | 2.33% | 89.54% | 100% | 83.6% | 87.23% | 100% | 100% | 95.11 |
| 14346 | RS Umum Daerah Cabangbungin | 12 | 2025 | 01-07-2026 | 84.5% | 90% | 100% | 100% | 23.34% | 0% | 100% | 100% | 93.48% | 100% | 100% | 100% | 91 |
| 14347 | RS Umum Daerah Al-Mulk | 12 | 2025 | 01-10-2026 | 70.93% | 100% | 100% | 100% | 81% | 0% | 83.61% | 100% | 86.58% | 80% | 100% | 100% | 81.92 |
| 14348 | RS Khusus Paru Kabupaten Karawang | 12 | 2025 | 01-07-2026 | 90% | 100% | 100% | 0% | 95.45% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 97.81 |
| 14349 | RS Umum Dr. Iqbali Taufan | 12 | 2025 | 01-01-1970 | 100% | 100% | 100% | % | 99.5% | 0% | 37.78% | 100% | 100% | 96.15% | 100% | 100% | 91.69 |
| 14350 | RS Edelweiss | 12 | 2025 | 01-09-2026 | 90.74% | 100% | 100% | 100% | 77.24% | 2.31% | 79.01% | 100% | 100% | 93.33% | 100% | 100% | 97 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.