Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 14401 | RS EMC Cibitung | 12 | 2025 | 01-10-2026 | 96.94% | 100% | 100% | % | 60.72% | 5.36% | 83.19% | 100% | 90.9% | 100% | 100% | 100% | 99.5 |
| 14402 | RS Umum Kartika Husada Setu | 12 | 2025 | 01-09-2026 | 86.49% | 100% | 100% | 100% | 89.04% | 4.08% | 70.84% | 100% | 90.29% | 85.71% | 100% | 100% | 97 |
| 14403 | RS Umum Saraswati | 12 | 2025 | 01-08-2026 | 93.57% | 100% | 100% | % | 85.36% | 0% | 94.64% | 100% | 91.36% | 39.39% | 100% | 100% | 80 |
| 14404 | RS Umum Putera Bahagia | 12 | 2025 | 01-09-2026 | 94.68% | 100% | 98.11% | 28.57% | 50.93% | 0.89% | 75.64% | 100% | 98.57% | 70.59% | 100% | 100% | 76.73 |
| 14405 | RS Umum Kartika Husada | 12 | 2025 | 01-09-2026 | 80.17% | 98% | 99.88% | 87.5% | 91% | 7.5% | 49.85% | 99.17% | 96.33% | 0% | 100% | 100% | 86.702 |
| 14406 | RS Umum Bungsu | 12 | 2025 | 01-09-2026 | 94% | 82% | 100% | % | 81.98% | 0% | 98.45% | 100% | 100% | 100% | 100% | 100% | 91.92 |
| 14407 | RS Khusus Bedah Halmahera Siaga | 12 | 2025 | 01-07-2026 | 93.29% | 96% | 98.61% | 0% | 55.07% | 0% | 40.82% | 100% | 0% | 100% | 100% | 100% | 87.07 |
| 14408 | RS Umum Daerah Cikalongwetan | 12 | 2025 | 01-10-2026 | 80% | 81% | 100% | 100% | 80% | 0% | 95% | 100% | 86% | 0% | 100% | 100% | 83 |
| 14409 | RS Permata Keluarga Karawang | 12 | 2025 | 01-10-2026 | 89.5% | 95% | 100% | % | 99.76% | 0% | 97.74% | 100% | 92.25% | 79.42% | 100% | 100% | 94.18 |
| 14410 | RS Umum Hermina Grand Wisata | 12 | 2025 | 01-09-2026 | 90.13% | 100% | 100% | 100% | 94.51% | 1.75% | 85% | 100% | 100% | 85.71% | 100% | 100% | 82.25 |
| 14411 | RS Umum Bina Sehat | 12 | 2025 | 01-01-1970 | 97.5% | 100% | 100% | 100% | 95.65% | 100% | 96% | 100% | 93.48% | 100% | 100% | 100% | 98 |
| 14412 | RS Umum PMI Bogor | 12 | 2025 | 01-10-2026 | 96.5% | 100% | 100% | 0% | 87.8% | 0% | 73.02% | 0% | 94.04% | 87.5% | 100% | 100% | 80 |
| 14413 | RS Umum Muhammadiyah | 12 | 2025 | 01-11-2026 | 94.23% | 97% | 100% | % | 82.83% | 2.66% | 73.59% | 98.31% | 86.77% | 80.65% | 100% | 100% | 83.06 |
| 14414 | RS Ibu dan Anak Viola | 12 | 2025 | 01-07-2026 | 98% | 93% | 100% | % | 94.87% | 0% | 85.25% | 100% | 100% | 93.44% | 100% | 100% | |
| 14415 | RS Primaya Karawang | 12 | 2025 | 01-09-2026 | 92.76% | 100% | 100% | 100% | 57.15% | 3.17% | 65.26% | 100% | 98.36% | 92% | 100% | 100% | 0 |
| 14416 | RS Umum Puspa Husada | 12 | 2025 | 01-07-2026 | 95% | 100% | 100% | 100% | 98.33% | 0% | 96.67% | 100% | 99.25% | 98% | 100% | 100% | 92.32 |
| 14417 | RS AMC | 12 | 2025 | 01-08-2026 | 99.86% | 100% | 100% | 0% | 92.19% | 0% | 68.61% | 100% | 99.22% | 0% | 100% | 100% | 98.3 |
| 14418 | RS Khusus Ginjal Ny. R. A. Habibie | 12 | 2025 | 01-09-2026 | 80.39% | 96% | 98.64% | 0% | 97.87% | 10.87% | 83.45% | 100% | 90.72% | 79.75% | 100% | 0% | 84 |
| 14419 | RS Umum IMC | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 80% | 0% | 87.5% | 100% | 0% | 0% | 100% | 0% | 0 |
| 14420 | RS Umum Pindad | 12 | 2025 | 01-06-2026 | 99.06% | 100% | 100% | 0% | 52.92% | 1.63% | 86.31% | 100% | 99.53% | 80% | 100% | 100% | 92 |
| 14421 | RSU Bhayangkara Tk. II Sartika Asih | 12 | 2025 | 01-09-2026 | 88.55% | 99% | 100% | 100% | 87.7% | 4.17% | 95.18% | 100% | 98.87% | 100% | 100% | 100% | 79.48 |
| 14422 | RS Khusus Gigi dan Mulut UNPAD | 12 | 2025 | 01-07-2026 | 99.8% | 100% | 99.83% | 0% | 72.96% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 84.6 |
| 14423 | RS Umum Medirossa Cikarang | 12 | 2025 | 01-09-2026 | 96.07% | 100% | 100% | 0% | 77.82% | 100% | 51.35% | 100% | 84.33% | 97.14% | 100% | 100% | 0 |
| 14424 | RS Umum Salak | 12 | 2025 | 01-09-2026 | 92.97% | 94% | 100% | 0% | 67.13% | 1.67% | 70.2% | 100% | 94.83% | 80.31% | 97.96% | 50% | 85.4 |
| 14425 | RS Umum Santosa Hospital Bandung Central | 12 | 2025 | 01-06-2026 | 99.76% | 100% | 99.81% | 0% | 93.06% | 2.58% | 90.61% | 99.15% | 96% | 83.33% | 100% | 87.5% | 90.75 |
| 14426 | RS Umum Advent Bandung | 12 | 2025 | 01-09-2026 | 84.24% | 93% | 97.45% | 100% | 97.9% | 0.26% | 80.61% | 99.55% | 98.62% | 90.62% | 98.28% | 100% | 93.7 |
| 14427 | RS Karisma Cimareme | 12 | 2025 | 01-09-2026 | 72.5% | 89% | 100% | 66.67% | 99.49% | 1.56% | 69.1% | 93.16% | 95.24% | 100% | 99.64% | 100% | 99.3 |
| 14428 | RS Umum Amanda Mitra Keluarga | 12 | 2025 | 01-06-2026 | 85.78% | 89% | 92.79% | 100% | 95.95% | 0% | 72.05% | 100% | 100% | 54.29% | 81.95% | 100% | 0 |
| 14429 | RS Umum Medirossa 2 | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 100% | 98.79% | 100% | 92.86% | 100% | 100% | 100% | 99.7% | 100% | |
| 14430 | RS Umum Permata Cibubur | 12 | 2025 | 01-10-2026 | 92.21% | 100% | 95.66% | 100% | 73.68% | 1.19% | 98.37% | 100% | 95.37% | 94.01% | 96.92% | 100% | 85.82 |
| 14431 | RS Umum Sentra Medika | 12 | 2025 | 01-08-2026 | 98.72% | 100% | 99.81% | 100% | 69.51% | 0.45% | 70.69% | 100% | 99.9% | 0% | 99.97% | 100% | 82.88 |
| 14432 | RS Umum Cahya Kawaluyan | 12 | 2025 | 01-08-2026 | 93.99% | 97% | 100% | % | 0% | 0% | 65.88% | 100% | 99.07% | 80.03% | 100% | 100% | 91.5 |
| 14433 | RS Umum Tk. IV 03.07.03 Sariningsih | 12 | 2025 | 01-01-1970 | 86.5% | 91% | 100% | 92.78% | 100% | 0% | 83% | 100% | 80.45% | 79.5% | 100% | 100% | 80 |
| 14434 | RS Khusus Mata Cicendo | 12 | 2025 | 01-11-2026 | 98.65% | 100% | 100% | 0% | 90.35% | 2.97% | 100% | 100% | 92.07% | 100% | 100% | 100% | 84 |
| 14435 | RS Umum Bunda Mulia | 12 | 2025 | 01-10-2026 | 98.44% | 100% | 100% | 100% | 91.01% | 0% | 93% | 100% | 100% | 80% | 100% | 0% | 96.63 |
| 14436 | RS Umum Rawa Lumbu | 12 | 2025 | 01-09-2026 | 90.16% | 96% | 100% | 100% | 100% | 23.08% | 51.35% | 90% | 87.47% | 78.57% | 100% | 88.89% | 91 |
| 14437 | Siloam Hospitals Lippo Cikarang | 12 | 2025 | 01-10-2026 | 90.99% | 96% | 100% | 100% | 79.15% | 11.11% | 75% | 100% | 98.62% | 91.67% | 100% | 100% | 2382 |
| 14438 | RS Paru Dr. H. A. Rotinsulu | 12 | 2025 | 01-08-2026 | 90.87% | 100% | 100% | % | 99.71% | 0% | 88.3% | 100% | 99.03% | 95% | 100% | 100% | 94.91 |
| 14439 | RS Ibu dan Anak Limijati | 12 | 2025 | 01-06-2026 | 88.61% | 100% | 99.85% | 0% | 76.53% | 1.69% | 88.95% | 100% | 99.74% | 86.67% | 100% | 100% | 94.5 |
| 14440 | RS Jiwa Provinsi Jawa Barat | 12 | 2025 | 01-09-2026 | 96.98% | 100% | 100% | % | 83.2% | % | 99.24% | 100% | 99.97% | 90% | 100% | 100% | 94.02 |
| 14441 | RS Ibu dan Anak Gizar | 12 | 2025 | 01-05-2026 | 95% | 95% | 93.75% | 100% | 94.44% | 0% | 94.44% | 0% | 94.44% | 89.47% | 94.44% | 100% | 90 |
| 14442 | RS Umum Hosana Medica | 12 | 2025 | - | 100% | 100% | 100% | 100% | 100% | 0% | 85% | 100% | 100% | 100% | 100% | 100% | 98 |
| 14443 | RS Umum Bhakti Husada | 12 | 2025 | 01-05-2026 | 100% | 100% | 100% | 89.06% | 88.15% | 3.24% | 100% | 100% | 98.13% | 88.14% | 100% | 100% | 99.1 |
| 14444 | RS Umum Daerah Bandung Kiwari | 12 | 2025 | 01-10-2026 | 86.99% | 100% | 100% | 100% | 69.32% | 2.86% | 92.79% | 100% | 89.39% | 90.62% | 100% | 100% | 90.03 |
| 14445 | RS Umum Kasih Insani Sukatani | 12 | 2025 | 01-01-1970 | 100% | 100% | 98.78% | 0% | 94.3% | 0% | 96.36% | 100% | 99.13% | 90.38% | 93.67% | 92.31% | 97.61 |
| 14446 | RS Umum Hermina Arcamanik | 12 | 2025 | 01-08-2026 | 92.44% | 99% | 100% | 74.19% | 80.11% | 1.29% | 98.27% | 100% | 100% | 100% | 100% | 100% | 88 |
| 14447 | RS Umum Annisa | 12 | 2025 | 01-07-2026 | 86.71% | 100% | 100% | 83.33% | 81.36% | 2.62% | 58.2% | 100% | 86% | 92.12% | 100% | 100% | 97.3 |
| 14448 | RS Umum Harapan Mulia | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 79.68% | 100% | 99.47% | 99.81% | 100% | 100% | 100 |
| 14449 | RS Umum Daerah Kab.Bekasi | 12 | 2025 | 01-06-2026 | 71.01% | 99% | 63.12% | 100% | 52.33% | 1.17% | 74.11% | 100% | 89.62% | 47.62% | 98.68% | 100% | 77.54 |
| 14450 | RS Umum Daerah Kota Bandung | 12 | 2025 | 01-01-1970 | 89% | 80% | 99.1% | 69.23% | 59.09% | 0% | 96.42% | 100% | 95.05% | 88.54% | 0% | 100% | 87.87 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.