Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 143051 | RS Umum Meloy | 4 | 2020 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 82.37 |
| 143052 | RS Umum Yukum Medical Centre | 4 | 2020 | 76.59% | 83% | 96.72% | 100% | 38.29% | 0% | 35.9% | 100% | 99.4% | 50% | 87.5% | 91.67% | 75.14 |
| 143053 | RS Umum Bina Kasih | 4 | 2020 | 84% | 97% | 100% | 0% | 95.35% | 0% | 100% | 100% | 100% | 33.33% | 75% | 0% | 100 |
| 143054 | RS Umum Kertha Usadha | 4 | 2020 | 100% | 100% | 100% | 0% | 71.47% | 0% | 85.2% | 100% | 95.21% | 0% | 100% | 0% | 77 |
| 143055 | RS Umum Dr. Oen | 4 | 2020 | 95.57% | 100% | 95.69% | 100% | 86.45% | 0% | 72.78% | 87.93% | 76.31% | 80.7% | 91.13% | 100% | 83.01 |
| 143056 | RS Umum Daerah Kota Tanjung Pinang | 4 | 2020 | 100% | 100% | 100% | 83.33% | 98% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 79 |
| 143057 | RS Umum Syubbanul Wathon | 4 | 2020 | 87.32% | 0% | 100% | 0% | 95.65% | 0% | 91.67% | 100% | 75% | 0% | 100% | 100% | 93 |
| 143058 | RS Ibu dan Anak Refa husada | 4 | 2020 | 98% | 100% | 96.55% | 100% | 93.75% | 0% | 95% | 100% | 85.29% | 100% | 100% | 95% | 90 |
| 143059 | RS Umum Bina Kasih | 5 | 2020 | 84% | 97% | 100% | 0% | 91.2% | 0% | 100% | 0% | 98.12% | 33.33% | 0% | 0% | 100 |
| 143060 | RS Umum Rama Hadi | 5 | 2020 | 100% | 97% | 100% | 100% | 92.05% | 1.67% | 74.24% | 99.24% | 100% | 85.14% | 100% | 100% | 80 |
| 143061 | RS Umum Daerah Sultan Thaha Saifuddin | 5 | 2020 | 94% | 45% | 64.24% | 0% | 55.4% | 3.12% | 92.12% | 72.73% | 100% | 72.73% | 86.06% | 42.86% | 77.65 |
| 143062 | RS Umum Dr. Oen | 5 | 2020 | 93.27% | 96% | 96.36% | 100% | 91.24% | 0.74% | 70.19% | 92.59% | 77.05% | 78.34% | 95.33% | 100% | 82.18 |
| 143063 | RS Umum Yukum Medical Centre | 5 | 2020 | 76.5% | 69% | 98.79% | 100% | 26.61% | 0% | 33.59% | 72.92% | 99.69% | 73.91% | 93.75% | 87.5% | 76.12 |
| 143064 | RS Mata Undaan | 5 | 2020 | 88.06% | 98% | 100% | 0% | 80.05% | 0% | 100% | 100% | 100% | 94.61% | 100% | 0% | 0 |
| 143065 | RS Ibu dan Anak Refa husada | 5 | 2020 | 95% | 100% | 100% | 100% | 93.8% | 0% | 93.33% | 100% | 85.29% | 86.67% | 100% | 100% | 94 |
| 143066 | RS Tk. IV 01.07.01 | 5 | 2020 | 88.03% | 72% | 93.77% | 28.57% | 79.05% | 2.86% | 85.3% | 100% | 95.72% | 79.53% | 96.59% | 81.82% | 78.12 |
| 143067 | RS Umum Manado Medical Center | 5 | 2020 | 97.52% | 91% | 100% | 33.33% | 39.88% | 5% | 100% | 100% | 100% | 100% | 100% | 97.1% | 87 |
| 143068 | RS Umum Kertha Usadha | 5 | 2020 | 100% | 100% | 100% | 0% | 74.26% | 0% | 88.74% | 100% | 95.4% | 0% | 100% | 0% | 77 |
| 143069 | RS Umum Meloy | 5 | 2020 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 81.89 |
| 143070 | RS Umum Puspa Husada | 5 | 2020 | 78.5% | 100% | 99.27% | 0% | 14.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90.91 |
| 143071 | RS Umum Daerah Grati | 5 | 2020 | 91.1% | 100% | 90.58% | 0% | 1.79% | 0% | 97.21% | 98.4% | 77.11% | 60% | 79% | 100% | 78.07 |
| 143072 | RS Islam Sakinah | 5 | 2020 | 85.68% | 100% | 100% | 81.82% | 81.36% | 3.92% | 97.47% | 100% | 83.59% | 88.39% | 100% | 100% | 95 |
| 143073 | Charitas Hospital Klepu | 5 | 2020 | 93.2% | 98% | 83.23% | 100% | 86.05% | 0% | 66.07% | 100% | 85.34% | 87.1% | 90.77% | 100% | 90.2 |
| 143074 | RS Umum Syubbanul Wathon | 5 | 2020 | 83.04% | 0% | 100% | 0% | 96.67% | 0% | 79.07% | 100% | 95.65% | 100% | 100% | 100% | 96 |
| 143075 | RS Umum Daerah Pesanggrahan | 5 | 2020 | 92.34% | 100% | 100% | 85.71% | 81.57% | 0% | 100% | 100% | 70.7% | 100% | 100% | 100% | 87.9 |
| 143076 | RS Umum Daerah Kab.Bekasi | 5 | 2020 | 83.05% | 0% | 81.11% | 0% | 11.2% | 0% | 69.61% | 97.07% | 99.07% | 0% | 45.56% | 100% | 80.68 |
| 143077 | RS Umum Daerah Kota Tanjung Pinang | 5 | 2020 | 100% | 100% | 100% | 100% | 100% | 0% | 99% | 100% | 100% | 92.5% | 100% | 100% | 80 |
| 143078 | RS Islam Sakinah | 6 | 2020 | 86.75% | 100% | 100% | 84.62% | 81.51% | 4.09% | 90.01% | 100% | 83.59% | 86.88% | 100% | 100% | 95.1 |
| 143079 | RS Umum Yukum Medical Centre | 6 | 2020 | 76.5% | 87% | 95.11% | 100% | 45.26% | 0% | 37.69% | 100% | 99.39% | 60.98% | 91.67% | 83.33% | 80.16 |
| 143080 | RS Umum Daerah Sultan Thaha Saifuddin | 6 | 2020 | 95.5% | 89% | 66.36% | 100% | 63.41% | 4.55% | 92.99% | 74.3% | 87.38% | 72.43% | 86.92% | 81.82% | 76.6 |
| 143081 | RS Umum Daerah Kota Tanjung Pinang | 6 | 2020 | 100% | 100% | 100% | 91.43% | 99.44% | 0.81% | 100% | 100% | 100% | 100% | 100% | 100% | 81 |
| 143082 | RS Umum Meloy | 6 | 2020 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 82.37 |
| 143083 | RS Umum Daerah Pesanggrahan | 6 | 2020 | 90.4% | 89% | 100% | 83.33% | 84.69% | 0% | 100% | 100% | 71.17% | 100% | 100% | 100% | 87.9 |
| 143084 | RS Tk. IV 01.07.01 | 6 | 2020 | 90.69% | 75% | 93.77% | 41.18% | 80.35% | 6.78% | 88.05% | 100% | 92.81% | 80.08% | 94.23% | 76.92% | 81.57 |
| 143085 | RS Umum Daerah Grati | 6 | 2020 | 90.41% | 100% | 93.94% | 0% | 1.49% | 0% | 97.8% | 98.4% | 76.48% | 60% | 79.71% | 100% | 78.07 |
| 143086 | RS Umum Rama Hadi | 6 | 2020 | 100% | 97% | 100% | 100% | 93.1% | 1.08% | 63.09% | 99.35% | 100% | 87.38% | 100% | 100% | 83 |
| 143087 | RS Umum Bina Kasih | 6 | 2020 | 85% | 97% | 50% | 0% | 88% | 0% | 91.49% | 0% | 100% | 0% | 33.33% | 0% | 90 |
| 143088 | RS Umum Dr. Oen | 6 | 2020 | 94.4% | 100% | 96.76% | 100% | 95.04% | 2.79% | 70.16% | 96.43% | 78.16% | 75.93% | 95.18% | 100% | 81.84 |
| 143089 | RS Umum Manado Medical Center | 6 | 2020 | 98.65% | 97% | 100% | 50% | 44.65% | 33.33% | 100% | 100% | 100% | 100% | 99.43% | 100% | 86 |
| 143090 | RS Umum Daerah Kab.Bekasi | 6 | 2020 | 83.68% | 0% | 81.11% | 0% | 10.38% | 0% | 72.86% | 95.76% | 98.6% | 0% | 45.56% | 75% | 80.68 |
| 143091 | Charitas Hospital Klepu | 6 | 2020 | 92.75% | 97% | 80.33% | 0% | 89.36% | 0% | 62.71% | 100% | 87.21% | 87.1% | 83.15% | 100% | 92 |
| 143092 | RS Ibu dan Anak Refa husada | 6 | 2020 | 95% | 100% | 90.91% | 100% | 80% | 0% | 90.91% | 100% | 85.89% | 100% | 100% | 100% | 80 |
| 143093 | RS Umum Kertha Usadha | 6 | 2020 | 100% | 100% | 100% | 0% | 82.44% | 0% | 88.63% | 100% | 95.28% | 0% | 100% | 0% | 68 |
| 143094 | RS Mata Undaan | 6 | 2020 | 88.5% | 99% | 100% | 0% | 59.09% | 0% | 100% | 100% | 99.91% | 96.07% | 100% | 0% | 0 |
| 143095 | RS Umum Puspa Husada | 6 | 2020 | 77% | 100% | 100% | 0% | 27.5% | 0% | 97.62% | 100% | 100% | 100% | 100% | 100% | 80.62 |
| 143096 | RS Umum Syubbanul Wathon | 6 | 2020 | 93.78% | 0% | 100% | 0% | 95.56% | 7.14% | 63.64% | 100% | 90.91% | 60% | 100% | 100% | 96 |
| 143097 | RS Umum Meloy | 7 | 2020 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 85.45 |
| 143098 | RS Ibu dan Anak Refa husada | 7 | 2020 | 97% | 100% | 100% | 0% | 68.42% | 0% | 88.89% | 100% | 90% | 100% | 100% | 100% | 83 |
| 143099 | RS Umum Syubbanul Wathon | 7 | 2020 | 97.31% | 0% | 100% | 0% | 96.26% | 0% | 46.03% | 100% | 100% | 40% | 100% | 100% | 97 |
| 143100 | RS Islam Sakinah | 7 | 2020 | 86.16% | 100% | 100% | 80% | 81.56% | 1.73% | 95.76% | 100% | 84.38% | 88.2% | 100% | 100% | 95.3 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
