Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 16901 | RS Bhakti Rahayu | 2 | 2025 | 03-09-2025 | 100% | 100% | 100% | 100% | 71.18% | 0% | 89.61% | 100% | 99.69% | 82.35% | 92.59% | 100% | |
| 16902 | RS Medika Lestari | 2 | 2025 | 03-06-2025 | 87.71% | 97% | 100% | 100% | 84.17% | 0% | 81.43% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 16903 | RS Marinir Ewa Pangalila Gunungsari | 2 | 2025 | 03-10-2025 | 90% | 97% | 100% | 100% | 82.76% | 0% | 66.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16904 | RSPAL dr. Ramelan | 2 | 2025 | 03-10-2025 | 95.2% | 100% | 100% | 0% | 35.4% | 17.11% | 75.11% | 95.45% | 99.63% | 90.38% | 100% | 100% | 0 |
| 16905 | RS Ibu dan Anak Ferina | 2 | 2025 | 03-06-2025 | 77.08% | 100% | 100% | 100% | 82.5% | 0% | 96.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16906 | RS Umum Murni Asih | 2 | 2025 | 03-03-2025 | 55% | 73% | 100% | 100% | 80.95% | 0% | 84.85% | 100% | 99.92% | 0% | 100% | 100% | 88 |
| 16907 | RS Umum Griya Husada Madiun | 2 | 2025 | 03-08-2025 | 89.92% | 100% | 93.66% | 0% | 73.47% | 1.03% | 52.57% | 100% | 98.79% | 100% | 100% | 100% | 0 |
| 16908 | RS Ibu dan Anak Permata Dalima | 2 | 2025 | 03-10-2025 | 100% | 100% | 100% | 0% | 97.25% | 0% | 88.1% | 100% | 84.02% | 89.29% | 100% | 100% | 0 |
| 16909 | RS Wijaya Surabaya | 2 | 2025 | 03-05-2025 | 99.77% | 100% | 100% | 100% | 100% | 0% | 19.59% | 100% | 99.38% | 100% | 100% | 100% | 0 |
| 16910 | RS Ibu dan Anak Harapan Mulia | 2 | 2025 | 03-05-2025 | 89% | 96% | 100% | 0% | 60.41% | 0% | 87.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16911 | RS Umum Bhakti Asih | 2 | 2025 | 03-09-2025 | 96.66% | 98% | 99.99% | 93.22% | 71.12% | 1.17% | 71.65% | 99.49% | 99.9% | 34.15% | 99.86% | 95% | |
| 16912 | RS Ibu dan Anak Kendangsari Surabaya | 2 | 2025 | 03-09-2025 | 86.26% | 100% | 100% | 100% | 76.04% | 7.89% | 80.07% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16913 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 2 | 2025 | 03-07-2025 | 96.43% | 89% | 99.95% | 100% | 100% | 0% | 99.63% | 100% | 55.17% | 69.58% | 93.11% | 100% | 96.58 |
| 16914 | RS Karang Tengah Medika | 2 | 2025 | 03-10-2025 | 86.32% | 100% | 100% | 100% | 97.03% | 0% | 100% | 100% | 93.39% | 100% | 100% | 100% | 0 |
| 16915 | RS Umum Hermina Tangerang | 2 | 2025 | 03-09-2025 | 98.3% | 100% | 100% | 85.71% | 88.33% | 0.61% | 81.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16916 | RS Islam Surabaya | 2 | 2025 | 03-08-2025 | 99.23% | 99% | 99.75% | 0% | 76.56% | 0% | 61.83% | 100% | 95.68% | 100% | 100% | 100% | 0 |
| 16917 | RS EMC Alam Sutera | 2 | 2025 | 03-09-2025 | 86.37% | 100% | 100% | 0% | 64.38% | 32.75% | 77.76% | 100% | 97.75% | 100% | 96.46% | 100% | 0 |
| 16918 | RS Ibu dan Anak Selaras | 2 | 2025 | 03-06-2025 | 74.5% | 68% | 100% | 100% | 100% | 0% | 55.69% | 100% | 100% | 100% | 100% | 100% | 98.8 |
| 16919 | Metro Hospitals Cikupa | 2 | 2025 | 03-10-2025 | 72.99% | 95% | 100% | 0% | 100% | 0% | 66.4% | 100% | 98.45% | 100% | 100% | 100% | |
| 16920 | RS Ibu dan Anak Pratiwi | 2 | 2025 | 03-06-2025 | 82% | 98% | 100% | 100% | 96.35% | 0% | 80.56% | 100% | 100% | 86% | 100% | 100% | 0 |
| 16921 | RS Wiyung Sejahtera | 2 | 2025 | 03-10-2025 | 87.89% | 100% | 100% | 100% | 49.54% | 0% | 77.62% | 100% | 91% | 100% | 100% | 100% | |
| 16922 | RS Mitra Husada | 2 | 2025 | 03-04-2025 | 94.5% | 95% | 95% | 83.33% | 73% | 0.5% | 50.34% | 100% | 91.25% | 60% | 99.25% | 90% | 0 |
| 16923 | RS Ibu dan Anak Kendangsari Merr | 2 | 2025 | 03-08-2025 | 98.28% | 93% | 100% | 0% | 87.5% | 0% | 81.98% | 100% | 98.25% | 100% | 100% | 100% | 0 |
| 16924 | RS Suci Paramita | 2 | 2025 | 03-07-2025 | 84.5% | 100% | 100% | 100% | 89.59% | 0% | 92.11% | 100% | 98% | 93.75% | 100% | 100% | 98.8 |
| 16925 | RS Khusus THT-Bedah KL Proklamasi BSD | 2 | 2025 | 03-10-2025 | 99% | 94% | 100% | % | 35.23% | 0% | 100% | 0% | 87.91% | 100% | 100% | 86.96% | 0 |
| 16926 | RS St. Carolus Summarecon Serpong | 2 | 2025 | 03-07-2025 | 98.68% | 100% | 100% | 0% | 96.38% | 3.64% | 89.14% | 100% | 9.67% | 0% | 94.12% | 100% | 93.52 |
| 16927 | RS Hermina Ciledug | 2 | 2025 | 03-07-2025 | 94.5% | 100% | 100% | 100% | 91.43% | 0% | 86.67% | 100% | 100% | 84% | 100% | 100% | 0 |
| 16928 | RS Umum Adi Husada Kapasari | 2 | 2025 | 03-10-2025 | 92.62% | 95% | 100% | % | 72.14% | 0% | 92.02% | 100% | 99.98% | 84.21% | 100% | 100% | |
| 16929 | RS Ciputra | 2 | 2025 | 03-07-2025 | 58.55% | 100% | 100% | 0% | 82.85% | 27.64% | 56.82% | 100% | 100% | 89.47% | 94.44% | 100% | 97 |
| 16930 | RS Ibu dan Anak Graha Medika | 2 | 2025 | 03-10-2025 | 98% | 99% | 100% | 93.33% | 98.87% | 0% | 80.7% | 100% | 80.78% | 100% | 100% | 100% | 0 |
| 16931 | RS Umum Daerah Kota Cilegon | 2 | 2025 | 03-08-2025 | 91.09% | 99% | 94.33% | 100% | 63.28% | 4.12% | 76.14% | 99.38% | 91.17% | 80% | 90.72% | 100% | 0 |
| 16932 | RS Gigi dan Mulut Nala Husada | 2 | 2025 | 03-06-2025 | 90.64% | 90% | 100% | 0% | 93.08% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 97 |
| 16933 | RS Umum Tk. III Brawijaya | 2 | 2025 | 03-03-2025 | 98.5% | 98% | 100% | 100% | 92.8% | 0% | 94.81% | 100% | 92.31% | 93.6% | 100% | 100% | 0 |
| 16934 | RS Ibu dan Anak Bunda Sejahtera | 2 | 2025 | 03-06-2025 | 98.82% | 99% | 100% | 0% | 66.84% | 0% | 53.95% | 100% | 98.28% | 81.97% | 100% | 100% | 0 |
| 16935 | RS Sari Asih Cipondoh | 2 | 2025 | 03-06-2025 | 90% | 98% | 100% | 100% | 82.01% | 4.25% | 75% | 100% | 99.89% | 90% | 100% | 100% | 92 |
| 16936 | RS Umum Daerah Balaraja | 2 | 2025 | 03-10-2025 | 80.9% | 95% | 100% | 100% | 49.39% | 0.49% | 91.3% | 100% | 84.49% | 58.33% | 100% | 100% | 83 |
| 16937 | RS Umum Daerah Kota Madiun | 2 | 2025 | 03-10-2025 | 97.37% | 92% | 100% | 100% | 98.7% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89.49 |
| 16938 | RS Ibu dan Anak Putri Surabaya | 2 | 2025 | 03-06-2025 | 99.44% | 100% | 100% | 100% | 100% | 0% | 89.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16939 | RS Permata Hati | 2 | 2025 | 03-10-2025 | 82.5% | 86% | 100% | 100% | 81.44% | 0% | 83.56% | 100% | 97.19% | 80.82% | 100% | 100% | 0 |
| 16940 | RS Umum Daerah Dr. Soetomo | 2 | 2025 | 03-09-2025 | 88.52% | 100% | 100% | 100% | 32.26% | 4.74% | 71.84% | 100% | 97.34% | 94.12% | 99.64% | 100% | 0 |
| 16941 | RS Islam Darus Syifa | 2 | 2025 | 03-07-2025 | 89.66% | 98% | 100% | 0% | 100% | 0.76% | 51.89% | 100% | 100% | 96.83% | 100% | 100% | 0 |
| 16942 | RS Ibu dan Anak Pusura Tegalsari | 2 | 2025 | 03-09-2025 | 98.33% | 100% | 100% | 0% | 100% | 0% | 93.55% | 0% | 96.01% | 0% | 100% | 100% | 462 |
| 16943 | RS Ichsan Medical Center | 2 | 2025 | 03-10-2025 | 88.4% | 91% | 92.75% | 100% | 78.33% | 0% | 86.22% | 100% | 98.1% | 82.05% | 97.2% | 86.67% | 98.61 |
| 16944 | RS Umum Keluarga Kita | 2 | 2025 | 03-03-2025 | 88.5% | 100% | 100% | 100% | 87.37% | 2.32% | 61.59% | 100% | 92.26% | 66.67% | 100% | 100% | 0 |
| 16945 | RS Ibu dan Anak Cempaka Putih Permata | 2 | 2025 | 03-07-2025 | 98.06% | 100% | 100% | 100% | 98.6% | 0% | 100% | 0% | 98.99% | 100% | 100% | 0% | 0 |
| 16946 | RS Ibu dan Anak Gebang Medika | 2 | 2025 | 03-07-2025 | 70.68% | 81% | 100% | 100% | 71.81% | 0% | 86.96% | 100% | 100% | 0% | 100% | 100% | 0 |
| 16947 | RS Onkologi | 2 | 2025 | 03-08-2025 | 87.39% | 100% | 100% | 0% | 23.44% | 0% | 99.16% | 100% | 99.66% | 100% | 100% | 100% | 0 |
| 16948 | RS Selaras | 2 | 2025 | 03-06-2025 | 80% | 88% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 16949 | RS Sari Asih Sangiang | 2 | 2025 | 04-11-2025 | 100% | 94% | 100% | 83.33% | 95.82% | 5.1% | 80.27% | 85.27% | 90% | 86.92% | 77.9% | 100% | 0 |
| 16950 | RS Bhayangkara Hasta Brata Batu | 2 | 2025 | 03-05-2025 | 96.62% | 98% | 100% | 100% | 96.36% | 0.4% | 100% | 100% | 98.32% | 95.44% | 100% | 100% | 99 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.