Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 17801 | RS Umum Dharma Yadnya | 3 | 2025 | 04-08-2025 | 94.88% | 100% | 99.5% | 0% | 90.45% | 0% | 91.42% | 100% | 98.62% | 100% | 100% | 78.57% | 0 |
| 17802 | RS TK. II Udayana | 3 | 2025 | 04-04-2025 | 99.81% | 100% | 99.92% | 100% | 97.73% | 0% | 99.05% | 100% | 97.86% | 88.14% | 100% | 100% | 0 |
| 17803 | RS Balimed Buleleng | 3 | 2025 | 04-09-2025 | 97.57% | 100% | 100% | 0% | 95.76% | 0% | 93.74% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 17804 | RS Kurnia | 3 | 2025 | 04-07-2025 | 85.6% | 99% | 100% | 0% | 91.4% | 0% | 51.18% | 98.55% | 99.96% | 13.51% | 100% | 100% | 0 |
| 17805 | RS Khusus Mata Bali Mandara | 3 | 2025 | 04-11-2025 | 99.8% | 100% | 100% | 0% | 94.21% | 0% | 100% | 100% | 100% | 87.76% | 100% | 100% | 0 |
| 17806 | RS Umum Daerah Naibonat | 3 | 2025 | 04-10-2025 | 87.77% | 77% | 100% | 42.86% | 85.96% | 0% | 60.49% | 100% | 89.51% | 91.67% | 100% | 100% | 0 |
| 17807 | RS Sari Asih Serang | 3 | 2025 | 04-11-2025 | 98% | 99% | 100% | 0% | 90.37% | 1.96% | 78.12% | 100% | 100% | 98.91% | 99.79% | 94.82% | 0 |
| 17808 | RS Umum Bhakti Rahayu | 3 | 2025 | 04-10-2025 | 85.65% | 83% | 100% | 0% | 100% | 0% | 81.25% | 0% | 99.87% | 100% | 100% | 100% | 97 |
| 17809 | RS Ibu dan Anak Dhia | 3 | 2025 | 04-08-2025 | 82.83% | 89% | 100% | % | 90.74% | 0% | 100% | 100% | 98.99% | 100% | 100% | 100% | 0 |
| 17810 | RS Umum Daerah MGR Gabriel Manek | 3 | 2025 | 04-08-2025 | 58.33% | 71% | 100% | 6.45% | 70.18% | 0% | 100% | 100% | 90% | 0% | 100% | 0% | 0 |
| 17811 | RS Islam Namira | 3 | 2025 | 04-09-2025 | 70% | 96% | 100% | 100% | 92.56% | 6.25% | 96% | 100% | 83.31% | 94.94% | 75% | 0% | |
| 17812 | RS Umum Daerah Kefamenanu | 3 | 2025 | - | 72.09% | 68% | 95.32% | 100% | 91.49% | 0% | 95.15% | 100% | 88.04% | 66.67% | 91.84% | 100% | 0 |
| 17813 | RS Umum Muder Ignacia | 3 | 2025 | 04-01-2025 | 96.5% | 93% | 86.67% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 96 |
| 17814 | RS Citra sundari | 3 | 2025 | 04-08-2025 | 85.93% | 100% | 95.74% | 0% | 83.35% | 0% | 82.35% | 100% | 97.15% | 100% | 96.67% | 100% | 95 |
| 17815 | RS Ibu dan Anak Permata Sarana Husada | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 17816 | RS Katholik Marianum Halilulik | 3 | 2025 | 04-08-2025 | 94.24% | 94% | 100% | % | 98.08% | % | 54% | 100% | 100% | 0% | 100% | 0% | 0 |
| 17817 | RS Umum Puri Raharja | 3 | 2025 | 04-07-2025 | 99.5% | 96% | 100% | 100% | 77% | 1.12% | 86% | 100% | 98% | 80% | 100% | 100% | 0 |
| 17818 | RS H. L. Manambai Abdulkadir | 3 | 2025 | 04-10-2025 | 85.15% | 100% | 100% | 100% | 63.33% | 0% | 80.3% | 100% | 86.2% | 100% | 96.67% | 100% | 0 |
| 17819 | RS Umum Daerah Manggelewa | 3 | 2025 | 04-09-2025 | 60% | 65% | 65% | % | 100% | % | 100% | 100% | 100% | 0% | 65% | 70% | |
| 17820 | RS Hermina Periuk Tangerang | 3 | 2025 | 04-05-2025 | 92% | 100% | 100% | 100% | 94.06% | 2.11% | 80.65% | 100% | 99.89% | 77.42% | 100% | 100% | 0 |
| 17821 | RS Ibu dan Anak Tiara | 3 | 2025 | 04-07-2025 | 65% | 98% | 97.5% | % | 71.09% | % | 44.89% | 100% | 99.45% | 90% | 86.81% | 100% | 0 |
| 17822 | RS Baptis Batu | 3 | 2025 | 04-10-2025 | 91.1% | 100% | 100% | 0% | 56.7% | 0% | 61.97% | 100% | 99.74% | 100% | 36.09% | 0% | 0 |
| 17823 | RS Misi Lebak | 3 | 2025 | 04-07-2025 | 91.34% | 98% | 98.42% | 100% | 81.47% | 1.19% | 39.92% | 100% | 100% | 81.92% | 97.62% | 100% | 0 |
| 17824 | RS Ibu dan Anak Selaras | 3 | 2025 | 04-09-2025 | 76.17% | 83% | 100% | 100% | 100% | 0% | 62.5% | 100% | 100% | 100% | 100% | 100% | 99.2 |
| 17825 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 3 | 2025 | 04-09-2025 | 94% | 96% | 100% | 100% | 95.41% | 100% | 93.94% | 100% | 95.41% | 96% | 100% | 95.26% | 0 |
| 17826 | RS Ibu dan Anak Kendangsari Merr | 3 | 2025 | 04-09-2025 | 97.9% | 98% | 100% | 50% | 67.28% | 0% | 83.3% | 100% | 98.34% | 100% | 100% | 100% | 0 |
| 17827 | RS Umum Royal Surabaya | 3 | 2025 | 04-09-2025 | 88.94% | 98% | 97.54% | 0% | 53.04% | 2.02% | 87.36% | 93.05% | 99.89% | 81.82% | 90.71% | 63.64% | |
| 17828 | RS Ibu dan Anak Graha Medika | 3 | 2025 | 04-10-2025 | 100% | 98% | 100% | 83.33% | 97.44% | 2.04% | 81.74% | 100% | 83.43% | 100% | 100% | 100% | 0 |
| 17829 | RS Ibu dan Anak Haji | 3 | 2025 | 01-01-1970 | 96.88% | 100% | 100% | 0% | 94.55% | 0% | 44.44% | 100% | 100% | 0% | 100% | 0% | 0 |
| 17830 | RS Punten | 3 | 2025 | 04-09-2025 | 82.29% | 98% | 100% | 100% | 92.04% | 0% | 58.7% | 100% | 100% | 58.7% | 100% | 100% | 0 |
| 17831 | RS Surabaya Medical Service | 3 | 2025 | 04-09-2025 | 96.08% | 100% | 100% | 100% | 96.57% | 0% | 94.12% | 100% | 97.88% | 100% | 99% | 100% | 78.12 |
| 17832 | RS Manyar Medical Centre | 3 | 2025 | 04-10-2025 | 90% | 100% | 99.33% | 0% | 79.21% | 0.83% | 99.05% | 50% | 62.63% | 0% | 100% | 100% | |
| 17833 | RS Umum Karsa Husada Kota Batu | 3 | 2025 | 04-10-2025 | 85.53% | 96% | 100% | 100% | 98.49% | 0.69% | 92.13% | 100% | 90.83% | 85.2% | 100% | 100% | 0 |
| 17834 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 3 | 2025 | 04-10-2025 | 91.34% | 96% | 100% | 100% | 90.48% | 0% | 93.1% | 100% | 100% | 84.38% | 94.26% | 100% | 0 |
| 17835 | RS EMC Alam Sutera | 3 | 2025 | 04-09-2025 | 86.59% | 100% | 100% | 0% | 69.14% | 33.87% | 71.43% | 100% | 97.12% | 76.67% | 97.54% | 100% | 0 |
| 17836 | RS Umum Daerah Kabupaten Tangerang | 3 | 2025 | 04-03-2025 | 94% | 96% | 99% | 100% | 84.5% | 2.5% | 93.5% | 98.5% | 85% | 73.5% | 97.5% | 100% | 0 |
| 17837 | RS Ibu dan Anak Mutiara Bunda | 3 | 2025 | 04-10-2025 | 89% | 100% | 100% | 0% | 83% | 0% | 100% | 90% | 83.67% | 88% | 100% | 91.67% | 0 |
| 17838 | RS Umum Daerah Malingping | 3 | 2025 | 04-10-2025 | 96.91% | 100% | 98.35% | 100% | 47.25% | 2.94% | 86% | 100% | 85.08% | 100% | 100% | 100% | 87.08 |
| 17839 | RS Ibu dan Anak Ferina | 3 | 2025 | 04-08-2025 | 77.1% | 100% | 100% | 100% | 85.26% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 17840 | RS Umum Daerah Dr. Adjidarmo | 3 | 2025 | 04-10-2025 | 86.99% | 97% | 99.81% | 100% | 44.5% | 0% | 96.85% | 96.1% | 91.57% | 100% | 100% | 100% | 0 |
| 17841 | Mayapada Hospital Surabaya | 3 | 2025 | 04-10-2025 | 84.72% | 99% | 69.46% | 0% | 97.59% | 1.72% | 69.95% | 100% | 95.6% | 85.19% | 99.46% | 100% | 92 |
| 17842 | RS Sari Asih Cipondoh | 3 | 2025 | 04-10-2025 | 91% | 99% | 100% | 100% | 84.96% | 4.61% | 77.4% | 100% | 99.9% | 90% | 100% | 93.33% | |
| 17843 | RS Umum Aulia Pandeglang | 3 | 2025 | 04-09-2025 | 94.5% | 100% | 100% | 100% | 99% | 100% | 96.77% | 100% | 95.56% | 96.77% | 100% | 0% | 100 |
| 17844 | RS Ibu dan Anak Lombok Dua Dua | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 100% | 93.63% | 0% | 88.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 17845 | RS Mitra Keluarga Kenjeran | 3 | 2025 | 04-09-2025 | 99.14% | 100% | 100% | 0% | 80% | 4.48% | 92.14% | 100% | 100% | 0% | 100% | 100% | 0 |
| 17846 | RS Umum Daerah Kota Cilegon | 3 | 2025 | 04-10-2025 | 90.72% | 100% | 96.35% | 100% | 66.41% | 6.09% | 76.22% | 98.51% | 90.77% | 85.71% | 93.89% | 100% | 0 |
| 17847 | RS Ibu dan Anak Al Hasanah | 3 | 2025 | 04-09-2025 | 90% | 94% | 100% | 100% | 83.17% | 0% | 77.52% | 0% | 100% | 80.65% | 100% | 0% | 0 |
| 17848 | RS Mata Masyarakat Jawa Timur | 3 | 2025 | 04-10-2025 | 92.5% | 100% | 100% | % | 86.41% | 0% | 97.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 17849 | RS Krakatau Medika | 3 | 2025 | 04-09-2025 | 95% | 100% | 100% | 0% | 98.57% | 0% | 74.87% | 100% | 98.64% | 96% | 100% | 100% | 0 |
| 17850 | RS National Hospital | 3 | 2025 | 04-09-2025 | 86.24% | 87% | 98.78% | 0% | 90.16% | 6.06% | 73.58% | 100% | 97.21% | 0% | 97.63% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.