Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 1801 | RS Umum Santa Elisabeth Batam | 7 | 2026 | 89.26% | 100% | 100% | 100% | 81.85% | 0.52% | 84.84% | 100% | 97.69% | 93.75% | 100% | 100% | 0 |
| 1802 | RS Umum Budi Kemuliaan Batam | 7 | 2026 | 99.32% | 100% | 99.86% | 100% | 99.84% | 0% | 87.4% | 100% | 87.53% | 100% | 99.35% | 100% | 0 |
| 1803 | RSAU dr. Yuniati Wisma Karyani | 7 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 1804 | RS Umum Daerah Natuna | 7 | 2026 | 89.89% | 90% | 99.65% | 62.5% | 68.21% | 0% | 98.85% | 100% | 92.5% | 91.67% | 68.8% | 0% | 0 |
| 1805 | RS Bakti Timah Pangkalpinang | 7 | 2026 | 86.71% | 90% | 100% | 100% | 80.11% | 0.24% | 88.27% | 100% | 88.33% | 100% | 99.97% | 0% | 0 |
| 1806 | RS Umum Mitra Medika | 7 | 2026 | 91.38% | 100% | 100% | 0% | 94.29% | 0% | 50% | 0% | 96.09% | 0% | 0% | 100% | 0 |
| 1807 | RS Ibu dan Anak Muhaya | 7 | 2026 | 97.5% | 87% | 97.99% | 90% | 93.5% | 10% | 94% | 95.92% | 90% | 90% | 93.33% | 90% | 0 |
| 1808 | RS Umum Daerah Muhammad Zein | 7 | 2026 | 85.5% | 100% | 100% | 0% | 71.65% | 4.72% | 100% | 100% | 100% | 75% | 100% | 0% | 0 |
| 1809 | RS Umum Daerah Kriopanting Payung | 7 | 2026 | 92.5% | 100% | 100% | 0% | 97.66% | 30% | 87.8% | 100% | 93.4% | 100% | 100% | 0% | 0 |
| 1810 | RS Umum Daerah Junjung Besaoh | 7 | 2026 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 1811 | RS Umum Daerah Sejiran Setason | 7 | 2026 | 82.5% | 100% | 100% | 100% | 84.62% | 78.21% | 100% | 100% | 85.24% | 0% | 100% | 100% | 0 |
| 1812 | RS Umum Bakti Timah Muntok | 7 | 2026 | 97.06% | 100% | 100% | 100% | 100% | 0% | 81.34% | 100% | 95.92% | 80% | 100% | 100% | 0 |
| 1813 | RS Umum Arsani | 7 | 2026 | 97.5% | 95% | 100% | 95.45% | 97.98% | 0% | 100% | 96.25% | 99.96% | 98.99% | 100% | 100% | 0 |
| 1814 | RS Utama | 7 | 2026 | 95.65% | 81% | 92.42% | 100% | 90.8% | 0% | 91.18% | 100% | 0% | 87.5% | 100% | 100% | 0 |
| 1815 | RS Umum Daerah Sjafrie Rachman Puding Besar | 7 | 2026 | 80.33% | 91% | 100% | 0% | 92.31% | 0% | 100% | 100% | 98.16% | 88.97% | 100% | 100% | 0 |
| 1816 | RS Umum Daerah DR. Eko Maulana Ali | 7 | 2026 | 99% | 98% | 97% | 0% | 97% | 0% | 98% | 98% | 98% | 61% | 0% | 0% | 0 |
| 1817 | RS Bakti Timah Sungailiat | 7 | 2026 | 100% | 100% | 100% | 100% | 98.16% | 0% | 98.36% | 100% | 86.69% | 100% | 100% | 0% | 0 |
| 1818 | RS Jiwa Daerah dr. Samsi Jacobalis | 7 | 2026 | 91.5% | 94% | 100% | % | 90.67% | % | 25.08% | 100% | 91.27% | 71.56% | 100% | 0% | 0 |
| 1819 | RS Umum Daerah Depati Bahrin | 7 | 2026 | 90.73% | 100% | 100% | 100% | 89.05% | 0% | 94.34% | 100% | 100% | 84.62% | 100% | 0% | 0 |
| 1820 | RS Ibu dan Anak Asih Kota Metro | 7 | 2026 | 99.5% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 97.77% | 100% | 100% | 0% | 0 |
| 1821 | RS Umum Permata Hati Metro | 7 | 2026 | 100% | 100% | 100% | 100% | 100% | 4.44% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1822 | RS Umum Muhammadiyah Metro | 7 | 2026 | 97.59% | 100% | 100% | 0% | 95.6% | 0% | 77.64% | 97.12% | 90.59% | 87.23% | 100% | 100% | 0 |
| 1823 | RS Mata Lampung Eye Center (LEC) | 7 | 2026 | 92% | 100% | 98.5% | 0% | 96% | 1% | 100% | 100% | 95% | 100% | 100% | 100% | 0 |
| 1824 | RS Belleza Kedaton Bandar Lampung | 7 | 2026 | 100% | 100% | 84.83% | 100% | 84.31% | 0% | 94.3% | 100% | 85.2% | 83.06% | 97.89% | 80.38% | 0 |
| 1825 | RS Ibu dan Anak Puri Betik Hati | 7 | 2026 | 96.2% | 96% | 98.7% | 100% | 96.56% | 0% | 95.24% | 100% | 81.93% | 100% | 100% | 100% | 0 |
| 1826 | RS Ibu dan Anak Restu Bunda | 7 | 2026 | 91.27% | 98% | 100% | 100% | 89.6% | 4.85% | 83.82% | 100% | 91.16% | 96.82% | 95.11% | 86.49% | 0 |
| 1827 | RS Bhayangkara Polda Lampung | 7 | 2026 | 100% | 100% | 100% | 100% | 100% | 2.02% | 85.71% | 100% | 100% | 97.96% | 100% | 100% | 0 |
| 1828 | RS Umum Bintang Amin | 7 | 2026 | 95.5% | 96% | 100% | 100% | 97.22% | 1.64% | 89.98% | 100% | 97.42% | 91.43% | 100% | 100% | 0 |
| 1829 | RS Umum Graha Husada | 7 | 2026 | 95.5% | 97% | 100% | 100% | 96.3% | 0% | 100% | 100% | 99.01% | 90% | 100% | 100% | 0 |
| 1830 | RS Urip Sumoharjo | 7 | 2026 | 86.68% | 100% | 100% | 100% | 98.52% | 1.19% | 100% | 100% | 98.93% | 100% | 100% | 89.36% | 0 |
| 1831 | RS Umum Advent Bandar Lampung | 7 | 2026 | 95.22% | 90% | 100% | 0% | 96.2% | 1.64% | 72.22% | 94.87% | 97.17% | 83.33% | 100% | 100% | 0 |
| 1832 | RS Umum Bumi Waras | 7 | 2026 | 84% | 99% | 100% | 0% | 46.84% | 0% | 94.99% | 100% | 96.77% | 89.39% | 99.22% | 100% | 0 |
| 1833 | RS Jiwa Daerah Provinsi Lampung | 7 | 2026 | 94% | 86% | 95% | 0% | 85% | 0% | 100% | 97% | 96% | 90% | 90% | 100% | 0 |
| 1834 | RS Tk. IV 02.07.04 | 7 | 2026 | 100% | 85% | 97.33% | 80% | 90.33% | 0% | 80.71% | 100% | 94% | 90% | 100% | 80% | 0 |
| 1835 | RS Wisma Rini | 7 | 2026 | 83.92% | 91% | 85.88% | 85.71% | 75.95% | 3.45% | 84.47% | 87.5% | 90.72% | 80.49% | 88.89% | 100% | 0 |
| 1836 | RS Umum Daerah Tulang Bawang Barat | 7 | 2026 | 98.37% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 97.35% | 0% | 100% | 100% | 0 |
| 1837 | RS Umum Asy-Syifa Medika | 7 | 2026 | 88.38% | 100% | 100% | 100% | 100% | 3.33% | 95.93% | 100% | 97.78% | 100% | 100% | 0% | 0 |
| 1838 | RS Ibu dan Anak Harapan Bunda | 7 | 2026 | 98% | 100% | 100% | 100% | 97.93% | 0% | 97.47% | 100% | 100% | 100% | 100% | 0% | 0 |
| 1839 | RS Umum Gladish Medical Center | 7 | 2026 | 94% | 100% | 100% | 0% | 82.22% | 0% | 82.41% | 100% | 92.47% | 100% | 100% | 100% | 0 |
| 1840 | RS Umum Penawar Medika | 7 | 2026 | 94.71% | 100% | 100% | 0% | 81.25% | 0% | 85.16% | 100% | 96.88% | 85.16% | 98.44% | 100% | 0 |
| 1841 | RS Umum Mutiara Bunda | 7 | 2026 | 100% | 100% | 100% | 88.89% | 95.71% | 0.5% | 100% | 100% | 100% | 100% | 94.29% | 100% | 0 |
| 1842 | RS Umum Daerah Menggala Tulang Bawang | 7 | 2026 | 85.5% | 90% | 99.52% | 0% | 73.87% | 35.43% | 87.72% | 100% | 83.18% | 0% | 94.69% | 100% | 0 |
| 1843 | RS Umum Haji Kamino | 7 | 2026 | 86.28% | 100% | 100% | 100% | 68.14% | 2.99% | 98.75% | 100% | 0% | 100% | 100% | 100% | 0 |
| 1844 | RS Umum Daerah Zainal Abidin Pagar Alam | 7 | 2026 | 91.27% | 100% | 100% | 100% | 89.23% | 0% | 100% | 97.69% | 100% | 100% | 100% | 100% | 0 |
| 1845 | RS Medika Insani | 7 | 2026 | 96.92% | 95% | 96.83% | 100% | 76.51% | 2.31% | 39.43% | 100% | 99.09% | 100% | 100% | 100% | 0 |
| 1846 | RS Candimas Medical Center | 7 | 2026 | 89.01% | 98% | 78.74% | 83.33% | 89.95% | 1.75% | 87.08% | 100% | 99.62% | 92.86% | 73.7% | 0% | 0 |
| 1847 | RS Maria Regina | 7 | 2026 | 85% | 88% | 100% | 100% | 89.7% | 0% | 100% | 100% | 100% | 50% | 100% | 100% | 0 |
| 1848 | RS Umum HI. Muhammad Yusuf | 7 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 0% | 0 |
| 1849 | RS Umum Handayani | 7 | 2026 | 89% | 91% | 99.22% | 100% | 97.66% | 1.8% | 92.19% | 100% | 95.7% | 93.48% | 99.22% | 100% | 0 |
| 1850 | RS Umum Daerah May Jen HM Ryacudu | 7 | 2026 | 62.96% | 67% | 100% | 100% | 91.02% | 0% | 100% | 100% | 100% | 94.55% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.