Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 1901 | RS Mandalika Provinsi Nusa Tenggara Barat | 1 | 2026 | 02-07-2026 | 97.63% | 98% | 94.77% | 100% | 98.47% | 0% | 51.36% | 100% | 93.41% | 100% | 100% | 98.56% | 0 |
| 1902 | RS Umum Daerah Dr. R. Soedjono Selong | 1 | 2026 | 02-10-2026 | 92.34% | 97% | 99.62% | 100% | 43.81% | 4.62% | 83.36% | 100% | 94.57% | 71.43% | 100% | 100% | 0 |
| 1903 | RS Islam Namira | 1 | 2026 | 02-09-2026 | 65.5% | 95% | 100% | 25% | 0% | 0% | 86.32% | 100% | 88.68% | 32.88% | 92.57% | 100% | 0 |
| 1904 | RS Lotim Medical Center | 1 | 2026 | 02-06-2026 | 86.11% | 100% | 100% | 100% | 100% | 5.45% | 47.38% | 100% | 98.67% | 100% | 99.88% | 100% | 0 |
| 1905 | RS Umum Daerah Patut Patuh Patju | 1 | 2026 | 02-06-2026 | 93.11% | 100% | 100% | 100% | 85.12% | 0% | 100% | 100% | 89.48% | 96.76% | 100% | 100% | 0 |
| 1906 | RS Bhayangkara | 1 | 2026 | 02-06-2026 | 98.96% | 100% | 99.72% | 100% | 100% | 1.25% | 85.92% | 100% | 98.94% | 100% | 92.55% | 0% | 0 |
| 1907 | RS Umum Daerah Naibonat | 1 | 2026 | - | 97.76% | 83% | 100% | 50% | 59.69% | 0% | 95.3% | 100% | 94.06% | 97.96% | 100% | 100% | 0 |
| 1908 | RS Umum Pusat dr. Ben Mboi | 1 | 2026 | 02-10-2026 | 88.34% | 92% | 100% | 0% | 95.28% | 0.92% | 97.05% | 100% | 88.62% | 89.47% | 100% | 100% | 0 |
| 1909 | RS Umum Soe | 1 | 2026 | 02-10-2026 | 99.4% | 99% | 100% | 92.41% | 41.62% | 6.32% | 99.05% | 100% | 99.48% | 90% | 94.8% | 100% | 0 |
| 1910 | RS Umum Muder Ignacia | 1 | 2026 | 02-09-2026 | 95% | 86% | 78.95% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 72.73% | 0% | 0 |
| 1911 | RS Umum Daerah Kefamenanu | 1 | 2026 | 02-10-2026 | 73.02% | 72% | 96.84% | 100% | 78.26% | 0% | 93.55% | 100% | 90% | 64.71% | 93.18% | 100% | 0 |
| 1912 | RS Umum Leona | 1 | 2026 | 02-10-2026 | 100% | 100% | 100% | 100% | 94.22% | 0% | 50% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1913 | RS Umum Daerah MGR Gabriel Manek | 1 | 2026 | 02-07-2026 | 56.67% | 60% | 100% | 1.49% | 72% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 1914 | RS Bhayangkara Mataram | 1 | 2026 | 02-09-2026 | 96% | 97% | 98% | 0% | 92.31% | 0% | 96.74% | 100% | 96% | 94.42% | 95.35% | 100% | 0 |
| 1915 | RS Umum Penyangga Perbatasan Betun | 1 | 2026 | 02-10-2026 | 99.73% | 98% | 100% | 100% | 90.55% | 2.33% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1916 | RS Tk. IV 09.07.04 Atambua | 1 | 2026 | 02-04-2026 | 82.5% | 100% | 100% | 0% | 100% | 0% | 72.5% | 0% | 98.5% | 100% | 0% | 0% | 0 |
| 1917 | RS Daerah Kalabahi | 1 | 2026 | 02-10-2026 | 87.5% | 100% | 100% | 100% | 100% | 0% | 87.13% | 100% | 93.85% | 100% | 100% | 100% | 0 |
| 1918 | RS Umum Mola | 1 | 2026 | 02-06-2026 | 87.5% | 100% | 100% | % | 99.14% | % | 100% | 0% | 100% | 100% | 100% | 50% | 0 |
| 1919 | RS Umum Daerah Lewoleba | 1 | 2026 | 02-06-2026 | 81.86% | 92% | 92.97% | 0% | 67.8% | 8.7% | 85.71% | 100% | 92% | 100% | 98.2% | 100% | 0 |
| 1920 | RS Umum Daerah dr. Hendrikus Fernandez Larantuka | 1 | 2026 | 02-10-2026 | 86.05% | 83% | 12.33% | 38.89% | 75.96% | 1.79% | 100% | 100% | 95.15% | 0% | 44.09% | 100% | 0 |
| 1921 | RS Damian Lembata | 1 | 2026 | 02-10-2026 | 85% | 80% | 85% | 100% | 50% | 0% | 98% | 100% | 93% | 90% | 90% | 86.67% | 0 |
| 1922 | RS Umum Dr TC Hillers Maumere | 1 | 2026 | 02-09-2026 | 67% | 98% | 97.32% | 0% | 18.74% | 0% | 100% | 100% | 93.71% | 0% | 100% | 100% | 0 |
| 1923 | RS St Elizabeth Lela | 1 | 2026 | - | 78.33% | 100% | 99.74% | 0% | 81.93% | 10% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 1924 | RS Sito Husada | 1 | 2026 | 02-09-2026 | 97.5% | 100% | 100% | 85% | 92.86% | 0% | 90% | 100% | 100% | 80% | 100% | 100% | 0 |
| 1925 | RS Risa Sentra Medika | 1 | 2026 | 02-09-2026 | 85.71% | 100% | 100% | 0% | 90.47% | 0% | 98.62% | 100% | 98.4% | 93.85% | 100% | 100% | 0 |
| 1926 | RS Umum Daerah Kota Mataram | 1 | 2026 | 02-09-2026 | 89% | 97% | 100% | 100% | 86.06% | 0% | 82.65% | 100% | 98.9% | 100% | 100% | 100% | 0 |
| 1927 | RS Bio Medika | 1 | 2026 | 02-09-2026 | 88.89% | 93% | 100% | 100% | 94.96% | 0% | 79.55% | 100% | 90.12% | 85.71% | 83.33% | 75% | 0 |
| 1928 | RS Ibu dan Anak Permata Hati | 1 | 2026 | 02-10-2026 | 83.5% | 97% | 100% | 97.89% | 98.53% | 4.76% | 97.5% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 1929 | Siloam Hospitals Mataram | 1 | 2026 | 02-10-2026 | 85.1% | 100% | 100% | 0% | 72.89% | 0% | 92.77% | 100% | 100% | 87.74% | 100% | 100% | 0 |
| 1930 | RS Universitas Mataram | 1 | 2026 | 02-10-2026 | 89% | 97% | 100% | 100% | 85.55% | 0% | 70.62% | 100% | 97.69% | 100% | 100% | 0% | 0 |
| 1931 | RS Ibu dan Anak Tresna | 1 | 2026 | 02-09-2026 | 97.5% | 100% | 100% | 0% | 92.96% | 0% | 100% | 0% | 52% | 100% | 100% | 0% | 0 |
| 1932 | RS Mata Nusa Tenggara Barat | 1 | 2026 | 02-03-2026 | 88.5% | 87% | 90.3% | % | 100% | 100% | 72.55% | 100% | 70.39% | 75% | 100% | 100% | 0 |
| 1933 | RS Metro Medika | 1 | 2026 | 02-07-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1934 | RS Siloam Kupang | 1 | 2026 | 02-06-2026 | 87.15% | 99% | 98.37% | 100% | 66.27% | 0.64% | 67.89% | 100% | 100% | 96.09% | 100% | 100% | 0 |
| 1935 | RS Kristen Lende Moripa | 1 | 2026 | 02-10-2026 | 92.51% | 95% | 99.09% | 100% | 87.74% | 1.27% | 98.51% | 100% | 72.34% | 73.91% | 99.56% | 0% | 0 |
| 1936 | RS Karitas Weetabula | 1 | 2026 | 02-06-2026 | 97.85% | 99% | 100% | 81.43% | 45.31% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1937 | RS Umum Waikabubak | 1 | 2026 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1938 | RS Kristen Lindimara | 1 | 2026 | 02-09-2026 | 95% | 98% | 100% | 94.12% | 93.9% | 6.62% | 86.78% | 100% | 92.24% | 81.63% | 100% | 100% | 0 |
| 1939 | RS Umum Daerah Waingapu | 1 | 2026 | 02-10-2026 | 76.5% | 0% | 100% | 100% | 88.95% | 0% | 100% | 100% | 92.77% | 0% | 100% | 100% | 0 |
| 1940 | RS Umum Imanuel Sumba | 1 | 2026 | 02-07-2026 | 85% | 100% | 100% | 0% | 91.58% | 0% | 85.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1941 | RS Umum Daerah S. K. Lerik | 1 | 2026 | 02-09-2026 | 100% | 100% | 100% | 11.11% | 50% | 25% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 1942 | RS Tk. III Wirasakti Kupang | 1 | 2026 | 02-10-2026 | 100% | 100% | 0% | 100% | 99.33% | 0% | 98.31% | 92.19% | 100% | 100% | 100% | 100% | 0 |
| 1943 | RS Umum Daerah Rote Ndao Ba'a | 1 | 2026 | - | 76.62% | 95% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 1944 | RS Umum Daerah Kota Bima | 1 | 2026 | - | 90% | 99% | 91.47% | 100% | 100% | 1.9% | 91.89% | 100% | 91.67% | 0% | 100% | 92.31% | 0 |
| 1945 | RS Nawacita Datah Dave | 1 | 2026 | 02-07-2026 | 99% | 100% | 100% | 0% | 93.33% | 0% | 93.33% | 100% | 100% | 0% | 100% | 100% | 0 |
| 1946 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 1 | 2026 | 02-10-2026 | 85.38% | 94% | 98.17% | 100% | 86.13% | 4.97% | 66.73% | 96.25% | 99.24% | 87.64% | 100% | 100% | 0 |
| 1947 | RS Pertamina Balikpapan | 1 | 2026 | 02-06-2026 | 88.26% | 94% | 100% | 0% | 95.67% | 0% | 87.12% | 100% | 94.52% | 94.44% | 100% | 100% | 0 |
| 1948 | RS Tk. II Dr. R. Hardjanto | 1 | 2026 | 02-10-2026 | 87.34% | 99% | 100% | 100% | 93.67% | 0% | 99.68% | 100% | 98.73% | 90.91% | 100% | 100% | 0 |
| 1949 | RS Restu Ibu | 1 | 2026 | 02-10-2026 | 80.5% | 83% | 100% | 70% | 99.27% | 4.74% | 95.36% | 100% | 95.15% | 0% | 87.18% | 100% | 0 |
| 1950 | RS Ibu dan Anak Sayang Ibu | 1 | 2026 | 02-10-2026 | 97.56% | 100% | 100% | 100% | 100% | 0% | 62.6% | 100% | 80.11% | 85% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.