Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 1951 | RS Umum Daerah Ahmad Ripin | 7 | 2026 | 86.6% | 79% | 82.05% | 0% | 81.37% | 0% | 97.89% | 92.19% | 87.38% | 71.43% | 78.52% | 100% | 0 |
| 1952 | RS Langit Golden Medika | 7 | 2026 | 100% | 100% | 100% | 100% | 100% | 0.96% | 100% | 100% | 96.96% | 100% | 100% | 0% | 0 |
| 1953 | RS Andimas | 7 | 2026 | 93% | 94% | 96% | 85% | 84% | 0% | 86% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 1954 | RS Umum Daerah Kolonel Abundjani/Bangko | 7 | 2026 | 98.21% | 97% | 99.29% | 50% | 89.59% | 3.2% | 99.52% | 100% | 94.28% | 100% | 98.95% | 100% | 0 |
| 1955 | RS Bhayangkara Tk.IV Dumai | 7 | 2026 | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 1956 | RS Umum Daerah Kota Dumai | 7 | 2026 | 80.02% | 91% | 100% | 0% | 28.12% | 3.39% | 97.13% | 100% | 94.51% | 70% | 100% | 100% | 0 |
| 1957 | RS Hermina Pekanbaru | 7 | 2026 | 88.07% | 91% | 100% | 78.95% | 64% | 1.98% | 74.16% | 100% | 100% | 88.46% | 100% | 100% | 0 |
| 1958 | RS Daerah Madani Kota Pekanbaru | 7 | 2026 | 56.86% | 75% | 100% | 0% | 98.11% | 14.81% | 100% | 100% | 93.83% | 0% | 100% | 100% | 0 |
| 1959 | RS Umum Prima Pekanbaru | 7 | 2026 | 87.16% | 100% | 99.4% | 86.21% | 84.07% | 4.39% | 83.3% | 100% | 84.38% | 81.82% | 98.25% | 100% | 0 |
| 1960 | Aulia Hospital | 7 | 2026 | 92.02% | 100% | 99.43% | 21.43% | 91.42% | 33.87% | 81.13% | 100% | 100% | 69.42% | 98.69% | 100% | 0 |
| 1961 | RS Khusus Mata SMEC Pekanbaru | 7 | 2026 | 99% | 100% | 100% | % | 98.42% | 98.31% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1962 | RS Umum Universitas Riau | 7 | 2026 | 89% | 97% | 100% | 0% | 100% | 0% | 55% | 100% | 85.16% | 100% | 100% | 100% | 0 |
| 1963 | RS Khusus Mata Pekanbaru Eye Center | 7 | 2026 | 97.2% | 98% | 100% | 0% | 98.44% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 1964 | RS Umum Awal Bros Panam | 7 | 2026 | 85.03% | 100% | 100% | 0% | 37.57% | 13.72% | 99.91% | 100% | 99.7% | 94.26% | 100% | 100% | 0 |
| 1965 | RS Ibu dan Anak Annisa | 7 | 2026 | 88.5% | 100% | 100% | 100% | 86% | 3.12% | 82.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1966 | RS Awal Bros A. Yani | 7 | 2026 | 84.54% | 91% | 100% | 100% | 72.15% | 4.52% | 67.36% | 100% | 98.04% | 85.15% | 100% | 100% | 0 |
| 1967 | RS Umum Sansani | 7 | 2026 | 99.03% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 93.1% | 100% | 100% | 90% | 0 |
| 1968 | RS Umum Pekanbaru Medical Center | 7 | 2026 | 92% | 93% | 97.17% | 87.5% | 85.13% | 4.07% | 44.25% | 100% | 95.7% | 100% | 98.91% | 0% | 0 |
| 1969 | RS Ibu dan Anak Andini | 7 | 2026 | 90% | 100% | 100% | 100% | 80% | 100% | 90% | 100% | 0% | 80% | 100% | 100% | 0 |
| 1970 | RS Umum Awal Bros Pekanbaru | 7 | 2026 | 0% | 100% | 94.71% | 0% | 27.92% | 0.8% | 61.93% | 100% | 77.62% | 0% | 100% | 0% | 0 |
| 1971 | RS Angkatan Udara dr. Sukirman Lanud Roesmin Nurjadin | 7 | 2026 | 98% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 1972 | RS Umum Bina Kasih | 7 | 2026 | 90.5% | 100% | 100% | 0% | 80% | 0% | 67.77% | 100% | 89% | 0% | 100% | 100% | 0 |
| 1973 | RS Umum Islam Ibnu Sina | 7 | 2026 | 89.53% | 100% | 100% | 0% | 85.61% | 4.62% | 74.74% | 100% | 95.24% | 0% | 100% | 100% | 0 |
| 1974 | RS Umum Daerah Petala Bumi | 7 | 2026 | 80% | 100% | 100% | 100% | 92.21% | 0% | 78.49% | 100% | 85.33% | 0% | 100% | 81.82% | 0 |
| 1975 | RS Umum Syafira | 7 | 2026 | 84% | 85% | 100% | 90% | 91% | 3.77% | 62.2% | 100% | 95.42% | 100% | 100% | 100% | 0 |
| 1976 | RS Umum Eka Hospital Pekanbaru | 7 | 2026 | 96.53% | 99% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 1977 | RS Santa Maria Pekanbaru | 7 | 2026 | 99.73% | 100% | 100% | 0% | 92.14% | 0% | 86.59% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1978 | RS Bhayangkara Tk. III Kota Pekanbaru | 7 | 2026 | 91% | 96% | 100% | 100% | 91.03% | 0% | 93.33% | 100% | 99.86% | 93.33% | 100% | 100% | 0 |
| 1979 | RS Tk. IV Pekanbaru | 7 | 2026 | 92.5% | 100% | 100% | % | 92.74% | 0% | 100% | 100% | 99.29% | 100% | 100% | 100% | 0 |
| 1980 | RS Umum Daerah Arifin Achmad | 7 | 2026 | 93.78% | 97% | 99.99% | 0% | 55.4% | 7.42% | 79.86% | 100% | 97% | 45.45% | 100% | 100% | 0 |
| 1981 | RS Umum Daerah Kabupaten Kepulauan Meranti | 7 | 2026 | 88% | 100% | 100% | 0% | 61.58% | 0% | 100% | 100% | 97.49% | 100% | 100% | 100% | 0 |
| 1982 | RS Ibu dan Anak Athaya Medika | 7 | 2026 | 85.5% | 100% | 100% | 86.05% | 89.55% | 4.65% | 86.07% | 100% | 83.32% | 90% | 100% | 90% | 0 |
| 1983 | RS Ibunda | 7 | 2026 | 96.81% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.89% | 100% | 100% | 100% | 0 |
| 1984 | RS Umum Cahaya | 7 | 2026 | 97% | 100% | 100% | 100% | 95.65% | 100% | 97.44% | 100% | 99.47% | 97.44% | 95% | 100% | 0 |
| 1985 | RS Umum Indah | 7 | 2026 | 99.69% | 100% | 100% | 100% | 99.19% | 0% | 100% | 100% | 98.94% | 100% | 100% | 100% | 0 |
| 1986 | RS Umum Permata Hati | 7 | 2026 | 82% | 90% | 100% | 100% | 92.62% | 0% | 63.94% | 100% | 100% | 0% | 100% | 100% | 0 |
| 1987 | RS Umum Thursina | 7 | 2026 | 89.33% | 100% | 100% | 71.43% | 77.81% | 7.14% | 81.82% | 100% | 70% | 85.71% | 100% | 100% | 0 |
| 1988 | RS Pertamina Hulu Rokan | 7 | 2026 | 85% | 100% | 100% | 0% | 98% | 0% | 91.67% | 100% | 0% | 100% | 100% | 100% | 0 |
| 1989 | RS Umum Daerah Kec.Mandau | 7 | 2026 | 90% | 91% | 100% | 0% | 93.54% | 12.4% | 99.73% | 100% | 98.13% | 100% | 100% | 100% | 0 |
| 1990 | RS Umum Surya Insani | 7 | 2026 | 92.8% | 100% | 99.36% | 85.71% | 78.73% | 9.05% | 77.18% | 100% | 97.47% | 88.41% | 95.6% | 100% | 0 |
| 1991 | RS Umum Azzahra | 7 | 2026 | 95% | 100% | 100% | 100% | 93.93% | 0% | 100% | 0% | 99.07% | 100% | 100% | 100% | 0 |
| 1992 | RS Umum Awal Bros Ujung Batu | 7 | 2026 | 84.15% | 100% | 99.01% | 85.71% | 65.16% | 6.61% | 88.54% | 100% | 99.92% | 0% | 96.56% | 100% | 0 |
| 1993 | RS Umum Daerah Rokan Hulu | 7 | 2026 | 73% | 90% | 100% | 100% | 81.4% | 4.93% | 99.02% | 100% | 89.92% | 100% | 100% | 0% | 0 |
| 1994 | RS Norfa Husada | 7 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1995 | RS Umum Mesra | 7 | 2026 | 80% | 83% | 80% | 83.33% | 71.43% | 2% | 81.82% | 100% | 100% | 100% | 66.67% | 83.33% | 0 |
| 1996 | RS Umum Tandun | 7 | 2026 | 78.46% | 100% | 100% | 0% | 61.42% | 0% | 86.27% | 100% | 72.16% | 84.78% | 100% | 100% | 0 |
| 1997 | RS Umum Daerah Bangkinang | 7 | 2026 | 94.12% | 99% | 100% | 0% | 46.27% | 0.8% | 94.94% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 1998 | RS Umum Amalia Medika | 7 | 2026 | 96% | 100% | 100% | 85.71% | 77.75% | 1.79% | 91.69% | 100% | 87.59% | 75.63% | 100% | 100% | 0 |
| 1999 | RS Umum Medicare Sorek | 7 | 2026 | 100% | 100% | 100% | 100% | 65.67% | 0% | 84.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2000 | RS Umum Efarina | 7 | 2026 | 91.67% | 87% | 100% | 100% | 95.7% | 0% | 83.2% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.