Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 1951 | RS Umum Permata Husada Banjarbaru | 1 | 2026 | 66.5% | 96% | 100% | 66.67% | 83.86% | 0% | 70.97% | 100% | 100% | 100% | 52.46% | 0% | 0 |
| 1952 | RS Pratama Kabupaten Landak | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 1953 | RS AU dr. Mohammad Moenir | 1 | 2026 | 85% | 95% | 98.94% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 1954 | RS Islam Sultan Agung Banjarbaru | 1 | 2026 | 93.18% | 97% | 100% | 86.67% | 85.92% | 4.3% | 75.46% | 100% | 88.39% | 0% | 99.8% | 90% | 0 |
| 1955 | RS Umum Cahaya Medika | 1 | 2026 | 93% | 91% | 100% | 100% | 100% | 0% | 100% | 100% | 96.43% | 0% | 100% | 0% | 0 |
| 1956 | RS Umum Daerah Ngantang | 1 | 2026 | 23.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 1957 | RS Umum Daerah Abuya Kangean | 1 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 1958 | RS Santa Familia | 1 | 2026 | 93% | 80% | 61.97% | 100% | 42.67% | 5.98% | 34.7% | 100% | 90.38% | 0% | 53.57% | 100% | 0 |
| 1959 | RS Umum Wajak Husada | 1 | 2026 | 96% | 97% | 100% | 100% | 94% | 2.22% | 92% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1960 | RS Umum Daerah Srengat Kab. Blitar | 1 | 2026 | 80.13% | 79% | 99.61% | 0% | 60.39% | 0% | 88.99% | 100% | 90.36% | 92.59% | 100% | 100% | 0 |
| 1961 | RS Umum Daerah Mangku Jaya Linggang | 1 | 2026 | 83.2% | 76% | 98.67% | % | 70.49% | % | 100% | 100% | 92.64% | 100% | 100% | 0% | 0 |
| 1962 | RS Nahdlatul Ulama Permata | 1 | 2026 | 97.36% | 97% | 100% | % | 100% | 0% | 92.59% | 100% | 81.76% | 100% | 100% | 100% | 0 |
| 1963 | RS Graha Medika Bogor | 1 | 2026 | 89.45% | 98% | 100% | 100% | 92.34% | 44% | 73.71% | 100% | 89.93% | 100% | 100% | 100% | 0 |
| 1964 | RS Umum Hermina Cilegon | 1 | 2026 | 90.13% | 100% | 100% | 100% | 94.08% | 0% | 92.31% | 100% | 100% | 82.76% | 100% | 100% | 0 |
| 1965 | RUMAH SAKIT MULTAZAM MEDICAL CENTER | 1 | 2026 | 92.86% | 100% | 100% | 100% | 88.41% | 0% | 100% | 100% | 73.52% | 100% | 100% | 100% | 0 |
| 1966 | RS Ibu dan Anak Anugrah ALZ | 1 | 2026 | 92.86% | 96% | 100% | 0% | 80.54% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 1967 | RS Ibu dan Anak Buah Hati | 1 | 2026 | 99.5% | 94% | 98.75% | 0% | 98.75% | 0% | 96% | 100% | 98.75% | 85% | 96% | 90% | 0 |
| 1968 | RS Umum Daerah Tolinggula Melayani | 1 | 2026 | 94.17% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1969 | RS Andalucia | 1 | 2026 | 90% | 100% | 100% | % | 63.87% | 0% | 35.09% | 0% | 100% | 100% | 94.44% | 100% | 0 |
| 1970 | RS Ibu dan Anak Parahyangan | 1 | 2026 | 85.49% | 87% | 100% | 100% | 93.28% | 100% | 83.93% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1971 | RS Khusus Bedah Dharma Usadha Sidhi | 1 | 2026 | 85% | 80% | 100% | 0% | 70% | 0% | 0% | 0% | 75% | 0% | 0% | 100% | 0 |
| 1972 | RS Ibu dan Anak Graha Medika Padalarang | 1 | 2026 | 100% | 100% | 100% | 100% | 92% | 0% | 94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1973 | RUMAH SAKIT KHUSUS BEDAH ALODIA AGUNG MEDICAL CENTRE (AAMC) | 1 | 2026 | 89% | 80% | 100% | 0% | 88.3% | 20% | 83.05% | 100% | 100% | 79.63% | 100% | 50% | 0 |
| 1974 | RS Umum Daerah Wonomulyo | 1 | 2026 | 72.5% | 73% | 92.23% | 9.52% | 93.36% | 44.62% | 87.13% | 100% | 100% | 0% | 100% | 100% | 0 |
| 1975 | RS Citra Arafiq Serang | 1 | 2026 | 90.49% | 96% | 100% | 100% | 98.58% | 100% | 53.69% | 100% | 81% | 0% | 100% | 100% | 0 |
| 1976 | RS Mitra Keluarga Grand Wisata | 1 | 2026 | 100% | 100% | 100% | % | 100% | 1.92% | 89.06% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1977 | RS Ibu dan Anak Mutiara Ibu | 1 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1978 | RS Mitra Keluarga Deltamas | 1 | 2026 | 100% | 100% | 100% | % | 88.96% | 0% | 95.67% | 100% | 100% | 0% | 100% | 100% | 0 |
| 1979 | RS Ibu dan Anak Bunda Denpasar | 1 | 2026 | 86.77% | 100% | 99.76% | 0% | 91.84% | 3.23% | 76.04% | 100% | 59.36% | 100% | 100% | 100% | 0 |
| 1980 | RS Jannah | 1 | 2026 | 97.63% | 100% | 100% | 100% | 99.08% | 100% | 98.26% | 100% | 99.81% | 99.34% | 97.22% | 100% | 0 |
| 1981 | RS Umum dr. Abdul Radjak Cibitung | 1 | 2026 | 88.24% | 100% | 100% | 100% | 87.1% | 12% | 85.42% | 100% | 81.02% | 62.86% | 98.28% | 100% | 0 |
| 1982 | RS Pratama Wasala | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 1983 | RS Hermina Metland Cibitung | 1 | 2026 | 96.38% | 100% | 99.52% | 100% | 98.67% | 2.3% | 96.37% | 100% | 100% | 95.17% | 99.15% | 100% | 0 |
| 1984 | Altius Hospitals | 1 | 2026 | 99.92% | 100% | 99.89% | 0% | 88.1% | 14.29% | 76.13% | 100% | 99.66% | 90.49% | 100% | 100% | 0 |
| 1985 | RS Mandaya Royal Puri | 1 | 2026 | 90.46% | 99% | 100% | 100% | 89.88% | 7.42% | 96.59% | 98.64% | 99.99% | 100% | 100% | 100% | 0 |
| 1986 | RS Umum Citra Arafiq Sawangan | 1 | 2026 | 88% | 98% | 100% | 66.67% | 98.65% | 0% | 71.94% | 100% | 98% | 82.16% | 97.6% | 100% | 0 |
| 1987 | RS Permata Keluarga Summarecon Bekasi | 1 | 2026 | 89.1% | 86% | 100% | 100% | 90.9% | 0% | 30.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1988 | RS Jantung dan Pembuluh Darah Oputa Yi Koo Sulawesi Tenggara | 1 | 2026 | 90% | 92% | 100% | % | 63.08% | 4.35% | 78% | 100% | 100% | 0% | 92.5% | 0% | 0 |
| 1989 | RS Mandalika Provinsi Nusa Tenggara Barat | 1 | 2026 | 97.63% | 98% | 94.77% | 100% | 98.47% | 0% | 51.36% | 100% | 93.41% | 100% | 100% | 98.56% | 0 |
| 1990 | RS Paramedika | 1 | 2026 | 100% | 100% | 100% | 0% | 88.04% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 1991 | RS Umum Daerah Antero Hamra Kota Kendari | 1 | 2026 | 87.5% | 90% | 100% | 100% | 100% | 0% | 91.46% | 100% | 100% | 100% | 100% | 95.13% | 0 |
| 1992 | RS Metro Hospitals M. Toha | 1 | 2026 | 90% | 91% | 98.58% | % | 66.84% | 3.52% | 95.92% | 100% | 100% | 95% | 96.67% | 100% | 0 |
| 1993 | RS CItra Arafiq Bekasi | 1 | 2026 | 89.7% | 90% | 92.22% | 100% | 46.72% | 9.38% | 70.23% | 100% | 100% | 69.6% | 89.64% | 82.22% | 0 |
| 1994 | RS PMI Prov. Sultra | 1 | 2026 | 90% | 74% | 80% | 0% | 43.48% | 32.26% | 53.33% | 0% | 74.85% | 74.07% | 44.44% | 0% | 0 |
| 1995 | RS Ibu dan Anak Bali Royal | 1 | 2026 | 96.43% | 100% | 100% | 100% | 90.97% | 0% | 77.78% | 100% | 0% | 0% | 100% | 100% | 0 |
| 1996 | RS Umum Daerah Pratama Buol | 1 | 2026 | 52% | 100% | 79.04% | % | 84.43% | % | 100% | 100% | 90.06% | 100% | 88.89% | 0% | 0 |
| 1997 | RS Murni Teguh Naripan Bandung | 1 | 2026 | 94.16% | 90% | 100% | 100% | 95.69% | 0% | 82.5% | 100% | 63.29% | 100% | 100% | 100% | 0 |
| 1998 | RS Bali International Hospital | 1 | 2026 | 98.29% | 100% | 100% | 100% | 91.15% | 0% | 86.25% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 1999 | RS Pasundan | 1 | 2026 | 87.29% | 99% | 100% | 0% | 90.33% | 0% | 81.4% | 100% | 98.86% | 100% | 100% | 0% | 0 |
| 2000 | RS Bhayangkara Gorontalo | 1 | 2026 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.