Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 1951 | RS Bhayangkara Balikpapan | 1 | 2026 | 02-09-2026 | 100% | 100% | 100% | 100% | 98.5% | 0% | 97% | 100% | 97.5% | 92% | 100% | 100% | 0 |
| 1952 | RS Medika Utama Permata | 1 | 2026 | 02-10-2026 | 91.56% | 92% | 92.36% | 100% | 99.22% | 0% | 97.06% | 100% | 50.89% | 94.29% | 100% | 100% | 0 |
| 1953 | RS Kelas D Pratama Parenggean | 1 | 2026 | 02-09-2026 | 98% | 98% | 100% | % | 100% | % | 100% | 100% | 87.14% | 100% | 100% | 0% | 0 |
| 1954 | RS Umum Balikpapan Baru | 1 | 2026 | 02-08-2026 | 88.5% | 100% | 100% | 100% | 83.33% | 1.47% | 88% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1955 | RS Umum Tingkat IV Lanud Balikpapan | 1 | 2026 | 02-02-2026 | 97% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 90.65% | 100% | 100% | 0% | 0 |
| 1956 | RS Umum Daerah Beriman | 1 | 2026 | 02-10-2026 | 87.5% | 97% | 100% | 0% | 82.45% | 0% | 95.03% | 95.05% | 99.98% | 100% | 95.63% | 100% | 0 |
| 1957 | RS Khusus Mata SMEC Balikpapan | 1 | 2026 | 02-02-2026 | 99% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 1958 | RS Ibu Anak Asih Balikpapan | 1 | 2026 | 02-05-2026 | 91.98% | 100% | 100% | 100% | 87.61% | 1.56% | 86.84% | 100% | 94.83% | 87.9% | 100% | 96.77% | 0 |
| 1959 | RS Hermina Balikpapan | 1 | 2026 | 02-10-2026 | 88.86% | 84% | 100% | 100% | 81.6% | 6.25% | 100% | 100% | 89.01% | 90% | 100% | 100% | 0 |
| 1960 | RS Medika Utama Manggar | 1 | 2026 | 02-10-2026 | 96.17% | 100% | 100% | 0% | 93.91% | 3.92% | 43.46% | 100% | 95.78% | 84.31% | 100% | 0% | 0 |
| 1961 | RS Umum Daerah Abdul Wahab Sjahranie | 1 | 2026 | 02-09-2026 | 86.33% | 98% | 97.45% | 0% | 26.05% | 2.3% | 78.68% | 100% | 99.07% | 100% | 98.82% | 100% | 0 |
| 1962 | RS Umum Dirgahayu | 1 | 2026 | 02-10-2026 | 88.41% | 93% | 99.32% | 0% | 86.25% | 0.14% | 88.72% | 100% | 98.39% | 53.57% | 98.34% | 100% | 0 |
| 1963 | RS Siloam Hospitals Balikpapan | 1 | 2026 | 02-09-2026 | 100% | 100% | 100% | 50% | 65.92% | 0.33% | 91.05% | 100% | 88.8% | 100% | 100% | 100% | 0 |
| 1964 | RS Santa Familia | 1 | 2026 | 02-09-2026 | 93% | 80% | 61.97% | 100% | 42.67% | 5.98% | 34.7% | 100% | 90.38% | 0% | 53.57% | 100% | 0 |
| 1965 | RS Umum Daerah Pratama Sendawar | 1 | 2026 | 02-07-2026 | 83.2% | 76% | 98.67% | % | 70.49% | % | 100% | 100% | 92.64% | 100% | 100% | 0% | 0 |
| 1966 | RS Umum Daerah Aji Muhammad Parikesit | 1 | 2026 | 02-09-2026 | 82.2% | 97% | 100% | 0% | 76.61% | 3.97% | 85.81% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 1967 | RS Umum Daerah Dayaku Raja | 1 | 2026 | 02-05-2026 | 90.87% | 100% | 100% | 0% | 78.02% | 1.92% | 93.58% | 100% | 86.58% | 96.43% | 100% | 0% | 0 |
| 1968 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 1 | 2026 | 02-09-2026 | 88.43% | 91% | 100% | 0% | 34.3% | 0% | 98.42% | 100% | 92% | 87.5% | 100% | 100% | 0 |
| 1969 | RS Umum Daerah Tanjung Selor | 1 | 2026 | 02-09-2026 | 86.63% | 100% | 100% | 100% | 68.73% | 0% | 97.61% | 100% | 100% | 0% | 100% | 100% | 0 |
| 1970 | RS Umum Daerah Kudungga | 1 | 2026 | 02-10-2026 | 99.32% | 99% | 99.42% | 100% | 98.04% | 0% | 99.43% | 95.61% | 68.01% | 92.31% | 100% | 100% | 0 |
| 1971 | RS Pupuk Kaltim Prima Sangata | 1 | 2026 | 02-09-2026 | 94.86% | 100% | 100% | 100% | 95.06% | 0% | 78.58% | 100% | 87.61% | 100% | 100% | 100% | 0 |
| 1972 | RS Umum Daerah Ratu Aji Putri Botung | 1 | 2026 | 02-10-2026 | 77.5% | 67% | 98.44% | 50% | 60.94% | 2.99% | 98.44% | 100% | 100% | 84.38% | 70.31% | 100% | 0 |
| 1973 | RS Umum Medika Sangatta | 1 | 2026 | 02-10-2026 | 85.3% | 91% | 99.45% | % | 100% | 3.97% | 34.85% | 100% | 99.78% | 100% | 100% | 91.67% | 0 |
| 1974 | RS Ibu Anak Asy Syifa | 1 | 2026 | 02-06-2026 | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 88.33% | 0% | 100% | 0% | 0 |
| 1975 | RS Umum Daerah Sangkulirang | 1 | 2026 | 02-10-2026 | 96% | 100% | 100% | 100% | 92.5% | 0% | 92% | 100% | 97% | 92% | 100% | 100% | 0 |
| 1976 | RS Pelita Kasih | 1 | 2026 | 02-09-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 78.22% | 100% | 100% | 100% | 100% | 0% | 0 |
| 1977 | RS Umum Daerah Dr. Abdul Rivai | 1 | 2026 | 02-10-2026 | 88.8% | 100% | 100% | 84.62% | 72.85% | 5.32% | 96.95% | 100% | 99.51% | 95.37% | 100% | 100% | 0 |
| 1978 | RS Umum Daerah Talisayan | 1 | 2026 | - | 86.26% | 100% | 100% | 100% | 99.26% | 0% | 98.69% | 100% | 100% | 92.86% | 100% | 0% | 0 |
| 1979 | RS Umum Daerah Kabupaten Malinau | 1 | 2026 | - | 100% | 94% | 100% | 84.21% | 68% | 5.66% | 99.47% | 100% | 0% | 0% | 100% | 100% | 0 |
| 1980 | RS Pratama Langap | 1 | 2026 | 02-05-2026 | 90% | 90% | 97.73% | % | 95.45% | % | 100% | 0% | 97.67% | 87.5% | 87.5% | 0% | 0 |
| 1981 | RS Umum Daerah Kabupaten Nunukan | 1 | 2026 | 02-07-2026 | 84.23% | 95% | 100% | 71.43% | 100% | 7.14% | 88.56% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1982 | RS Ibu Anak Cahaya Sangatta | 1 | 2026 | 02-09-2026 | 93.5% | 100% | 100% | 100% | 87.55% | 0% | 97.56% | 100% | 88.85% | 86.67% | 100% | 100% | 0 |
| 1983 | RS Umum Datoe Binangkang | 1 | 2026 | 02-10-2026 | 91.2% | 100% | 100% | 0% | 90.41% | 0% | 97.8% | 100% | 97.2% | 75% | 100% | 100% | 0 |
| 1984 | RS Kinapit | 1 | 2026 | 02-05-2026 | 90% | 80% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 1985 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 1 | 2026 | 02-09-2026 | 90.28% | 98% | 100% | 90% | 40.85% | 1.41% | 89.77% | 100% | 98.71% | 80% | 100% | 100% | 0 |
| 1986 | RS Siloam GMIM Sonder | 1 | 2026 | 02-10-2026 | 87.9% | 86% | 90.6% | % | 89.78% | 0% | 98.62% | 100% | 96.88% | 0% | 97.24% | 0% | 0 |
| 1987 | RS Hermana | 1 | 2026 | - | 85% | 80% | 100% | 0% | 100% | 0% | 0% | 100% | 10% | 0% | 100% | 0% | 0 |
| 1988 | RS Budi Setia | 1 | 2026 | 02-10-2026 | 91% | 90% | 100% | 100% | 67.7% | 0% | 82.25% | 100% | 84.93% | 75% | 100% | 100% | 0 |
| 1989 | RS Tonsea | 1 | 2026 | 02-09-2026 | 99.5% | 99% | 100% | 100% | 85.84% | 0% | 67.05% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1990 | RS Umum Noongan | 1 | 2026 | 02-08-2026 | 96.92% | 98% | 98.99% | 0% | 79.62% | 0% | 92.57% | 100% | 100% | 100% | 99.41% | 100% | 0 |
| 1991 | RS Umum Tk. IV Samarinda | 1 | 2026 | 02-04-2026 | 98.51% | 100% | 100% | 100% | 99.15% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1992 | RS Daerah Liun Kendage | 1 | 2026 | 02-10-2026 | 94.7% | 98% | 98.7% | 98% | 95.56% | 0% | 99.7% | 100% | 99.91% | 95% | 100% | 100% | 0 |
| 1993 | RS Umum Daerah Lapangan Sawang Kab. Sitaro | 1 | 2026 | 02-06-2026 | 100% | 100% | 100% | 100% | 88.67% | 0% | 100% | 100% | 93.37% | 88.54% | 100% | 100% | 0 |
| 1994 | RS Umum Liung Paduli | 1 | 2026 | 02-09-2026 | 99.85% | 100% | 100% | % | 100% | % | 96.48% | 100% | 91.62% | 0% | 100% | 0% | 0 |
| 1995 | RS Umum Asyifa Husada Pamekasan | 1 | 2026 | 02-06-2026 | 92.5% | 93% | 100% | 0% | 92.68% | 0% | 80% | 0% | 86.04% | 100% | 100% | 0% | 0 |
| 1996 | RS Umum Daerah Amurang | 1 | 2026 | 02-03-2026 | 90.5% | 94% | 98% | 0% | 96% | 100% | 98% | 100% | 100% | 95% | 95% | 100% | 0 |
| 1997 | RS Cantia Tompasobaru | 1 | 2026 | 02-07-2026 | 93.5% | 100% | 97.21% | 0% | 98.13% | 0% | 67.07% | 100% | 86.58% | 100% | 97.35% | 0% | 0 |
| 1998 | RS Kalooran | 1 | 2026 | 02-04-2026 | 88.94% | 100% | 100% | 0% | 82.22% | 0% | 85.71% | 100% | 86% | 84.34% | 100% | 100% | 0 |
| 1999 | RS Umum Daerah Maria Walanda Maramis | 1 | 2026 | 02-09-2026 | 100% | 100% | 100% | 100% | 82.36% | 22.64% | 95.06% | 98.31% | 97.82% | 0% | 99.86% | 0% | 0 |
| 2000 | Sentra Medika Hospital Minahasa Utara | 1 | 2026 | 02-07-2026 | 99.61% | 100% | 100% | 50% | 32.01% | 21.43% | 64.29% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.