Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 2051 | RS Umum Daerah Ahmad Syafi'I Ma'arif | 7 | 2026 | 86.15% | 99% | 98.2% | 65% | 50.91% | 4.55% | 87.21% | 100% | 92.25% | 0% | 97.44% | 0% | 0 |
| 2052 | RS Umum Daerah Arosuka Solok | 7 | 2026 | 90.67% | 91% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 2053 | RS Khusus Ibu dan Anak Permata Hati | 7 | 2026 | 99% | 100% | 100% | 100% | 99.01% | 97.87% | 100% | 100% | 99.32% | 100% | 100% | 100% | 0 |
| 2054 | RS Umum Daerah Tapan | 7 | 2026 | 84% | 93% | 97.56% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 2055 | RS Umum Daerah Dr. Muhammad Zein Painan | 7 | 2026 | 84.17% | 91% | 100% | 100% | 42.74% | 0% | 86.52% | 100% | 95.95% | 100% | 100% | 100% | 0 |
| 2056 | RS Metta Medika | 7 | 2026 | 100% | 100% | 100% | 83.33% | 91.43% | 3.14% | 82.93% | 100% | 100% | 93.51% | 100% | 81.82% | 0 |
| 2057 | RS Umum Bidadari | 7 | 2026 | 100% | 100% | 100% | 83.87% | 93.83% | 2.58% | 97.62% | 100% | 97.12% | 95.83% | 93.85% | 100% | 0 |
| 2058 | RS Tk. IV 01.07.02 Binjai | 7 | 2026 | 89.2% | 100% | 100% | 100% | 80.27% | 0% | 81.91% | 100% | 100% | 76% | 100% | 100% | 0 |
| 2059 | RS Umum Artha Medica | 7 | 2026 | 83.26% | 83% | 100% | 95.8% | 80.26% | 2.13% | 87.23% | 100% | 100% | 85% | 100% | 100% | 0 |
| 2060 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 7 | 2026 | 78.5% | 100% | 100% | 0% | 100% | 0% | 80.62% | 100% | 100% | 88.24% | 100% | 100% | 0 |
| 2061 | RS Jiwa Bina Karsa Medan | 7 | 2026 | 95.5% | 100% | 100% | % | 95.45% | % | 100% | 0% | 95.94% | 100% | 100% | 88.89% | 0 |
| 2062 | RS Ibu dan Anak Stella Maris | 7 | 2026 | 87.98% | 100% | 100% | 100% | 100% | 0.71% | 84.3% | 100% | 99.88% | 87.8% | 100% | 100% | 0 |
| 2063 | RS Umum Bina Kasih | 7 | 2026 | 100% | 100% | 100% | 100% | 94.83% | 100% | 64.6% | 100% | 100% | 0% | 100% | 100% | 0 |
| 2064 | RS SUFINA AZIZ | 7 | 2026 | 98.54% | 97% | 100% | 83.33% | 88.54% | 2.08% | 65.85% | 100% | 96.31% | 80% | 100% | 100% | 0 |
| 2065 | RS Umum Royal Prima Marelan | 7 | 2026 | 99.74% | 100% | 99.61% | 100% | 100% | 0% | 100% | 100% | 100% | 99.74% | 99.35% | 0% | 0 |
| 2066 | RS Umum Royal Maternity | 7 | 2026 | 100% | 86% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 2067 | RS Umum Eshmun | 7 | 2026 | 95.12% | 100% | 100% | 87.5% | 72.87% | 1.68% | 72.57% | 100% | 89.55% | 100% | 100% | 100% | 0 |
| 2068 | RS Umum Mitra Medika Amplas | 7 | 2026 | 94.23% | 100% | 100% | 100% | 81.33% | 0% | 80.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2069 | RS Khusus Ginjal Rasyida | 7 | 2026 | 98.5% | 99% | 100% | % | 98% | 0.71% | 100% | 96% | 98% | 97% | 100% | 100% | 0 |
| 2070 | RS Khusus Mata Mencirim Tujuh-Tujuh | 7 | 2026 | 96.08% | 100% | 100% | 0% | 95% | 1.12% | 91.07% | 100% | 100% | 0% | 98.28% | 100% | 0 |
| 2071 | RS Pendidikan Prof. dr. Chairuddin Panusunan Lubis Universitas Sumatera Utara | 7 | 2026 | 100% | 99% | 99.94% | 100% | 77.39% | 5.56% | 53.88% | 99.02% | 98.51% | 83.33% | 100% | 100% | 0 |
| 2072 | RS Umum Siloam Dhirga Surya | 7 | 2026 | 98.66% | 100% | 100% | 0% | 70.97% | 1.93% | 85.51% | 100% | 99.91% | 0% | 88.89% | 97.65% | 0 |
| 2073 | RS Umum Madani | 7 | 2026 | 85% | 98% | 100% | 81.82% | 80.48% | 4.31% | 80.26% | 100% | 96.81% | 80.28% | 100% | 100% | 0 |
| 2074 | RS Umum Royal Prima | 7 | 2026 | 84% | 91% | 100% | 100% | 81% | 0% | 86.5% | 100% | 86% | 85.5% | 100% | 100% | 0 |
| 2075 | RS Umum Tere Margareth | 7 | 2026 | 94% | 95% | 100% | 100% | 95.48% | 0% | 95.7% | 100% | 95.06% | 100% | 100% | 100% | 0 |
| 2076 | RS Khusus Mata SMEC | 7 | 2026 | 99.5% | 100% | 100% | 0% | 99.18% | 0% | 100% | 100% | 99.18% | 100% | 100% | 100% | 0 |
| 2077 | RS Umum Bunda Thamrin | 7 | 2026 | 99.99% | 100% | 100% | 0% | 70.18% | 0.46% | 63.2% | 100% | 100% | 84.38% | 100% | 100% | 0 |
| 2078 | RS Umum Muhammadiyah Sumatera Utara | 7 | 2026 | 89.14% | 95% | 100% | 91.67% | 93.26% | 0% | 97.65% | 100% | 99.79% | 82.35% | 100% | 100% | 0 |
| 2079 | RS Columbia Asia Medan | 7 | 2026 | 98.55% | 100% | 100% | 0% | 72.17% | 0% | 58.43% | 100% | 0% | 100% | 96.66% | 96.55% | 0 |
| 2080 | RS Umum Estomihi | 7 | 2026 | 95% | 100% | 100% | % | 87.5% | % | 100% | 100% | 84.85% | 66.67% | 100% | 100% | 0 |
| 2081 | RS Umum Wulan Windy | 7 | 2026 | 94.59% | 100% | 100% | 0% | 84.24% | 13.56% | 83.8% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 2082 | RS Umum Haji Medan | 7 | 2026 | 89.81% | 96% | 100% | 100% | 92.92% | 3.79% | 91.04% | 100% | 100% | 90.58% | 100% | 100% | 0 |
| 2083 | RS Ibu dan Anak Murni Teguh Rosiva | 7 | 2026 | 84.9% | 100% | 99.88% | 0% | 88.02% | 0% | 95.31% | 100% | 99.08% | 0% | 100% | 100% | 0 |
| 2084 | RS Umum Pusat H. Adam Malik | 7 | 2026 | 92.67% | 100% | 100% | 100% | 92.9% | 0% | 87.41% | 98.74% | 99.94% | 98.44% | 100% | 100% | 0 |
| 2085 | RS Umum Martha Friska | 7 | 2026 | 86.3% | 95% | 99.24% | 100% | 79.63% | 8.39% | 65.09% | 100% | 100% | 80.06% | 99.72% | 100% | 0 |
| 2086 | RS Umum Imelda Pekerja Indonesia | 7 | 2026 | 99.21% | 99% | 99.9% | 98.92% | 99.49% | 0.33% | 99.18% | 99.34% | 99.24% | 98.72% | 98.86% | 85.71% | 0 |
| 2087 | RS Umum Prima Husada Cipta Medan | 7 | 2026 | 92.5% | 100% | 100% | 0% | 93% | 0% | 92.5% | 100% | 87.5% | 87.5% | 100% | 82.5% | 0 |
| 2088 | RS Umum Mitra Medika | 7 | 2026 | 99.86% | 100% | 100% | 0% | 96.31% | 0% | 53.97% | 100% | 100% | 95.19% | 100% | 100% | 0 |
| 2089 | RS Khusus Mata Medan Baru Medical Centre | 7 | 2026 | 95% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 2090 | RS Umum Mitra Sejati | 7 | 2026 | 89.82% | 92% | 99.38% | 80.56% | 96.65% | 3.41% | 73.46% | 91.67% | 99.75% | 96.1% | 100% | 80% | 0 |
| 2091 | RS Khusus Bedah Accuplast | 7 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 2092 | RSAU Dr. Abdul Malik | 7 | 2026 | 90% | 88% | 0% | 0% | 0% | 0% | 0% | 90% | 0% | 0% | 0% | 0% | 0 |
| 2093 | RS Umum Full Bethesda | 7 | 2026 | 90% | 94% | 100% | 100% | 96.83% | 0% | 100% | 100% | 97.07% | 93.75% | 100% | 87.5% | 0 |
| 2094 | RS AL Dr. Komang Makes Belawan | 7 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 93.46% | 100% | 99.46% | 100% | 100% | 100% | 0 |
| 2095 | RS Umum Materna | 7 | 2026 | 89.1% | 100% | 100% | 0% | 100% | 0% | 66.3% | 100% | 0% | 100% | 100% | 0% | 0 |
| 2096 | RS Umum Santa Elisabeth Medan | 7 | 2026 | 93.18% | 99% | 100% | 100% | 89.64% | 1.47% | 86.28% | 100% | 100% | 93.22% | 100% | 100% | 0 |
| 2097 | RS Umum Delima Medan | 7 | 2026 | 94.37% | 100% | 100% | 100% | 94.74% | 0% | 77.78% | 100% | 90.52% | 84.44% | 100% | 100% | 0 |
| 2098 | RS Umum Deli | 7 | 2026 | 98.98% | 90% | 92% | 0% | 94.69% | 0% | 89.13% | 100% | 97.31% | 0% | 100% | 100% | 0 |
| 2099 | RS Bhayangkara Tingkat II | 7 | 2026 | 95.4% | 98% | 99.59% | 100% | 78% | 4% | 73.19% | 100% | 96.92% | 85.15% | 99.08% | 100% | 0 |
| 2100 | RS Tk. II Putri Hijau Medan | 7 | 2026 | 92.5% | 99% | 100% | 100% | 92.57% | 1.43% | 97.39% | 100% | 96.96% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.