Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 2001 | RS Khusus Jantung dan Pembuluh Darah Melinda Cardio Vascular Center | 1 | 2026 | 92.5% | 100% | 100% | 0% | 95.44% | 0% | 80.49% | 100% | 0% | 92% | 100% | 100% | 0 |
| 2002 | RS Citra sundari | 1 | 2026 | 85.38% | 100% | 83.93% | 100% | 76.69% | 0% | 69.95% | 100% | 98.74% | 100% | 89.32% | 100% | 0 |
| 2003 | Rumkit Tk.IV dr. Eddy Kounang Gorontalo | 1 | 2026 | 97.5% | 100% | 100% | 0% | 92.44% | 0% | 94.2% | 100% | 100% | 92.59% | 100% | 100% | 0 |
| 2004 | RS Umum Mayapada Hospital Bandung | 1 | 2026 | 82.1% | 99% | 99.93% | 100% | 82.03% | 0% | 67.25% | 100% | 99.94% | 100% | 99.32% | 100% | 0 |
| 2005 | RS Jantung dan Pembuluh Darah Paramarta | 1 | 2026 | 80% | 93% | 100% | 0% | 80.03% | 0% | 47.92% | 100% | 92.42% | 0% | 100% | 100% | 0 |
| 2006 | Rumah Sakit Umum Daerah Lemito | 1 | 2026 | 99.07% | 100% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 2007 | RS umum Daerah Teluk Pucung | 1 | 2026 | 94.5% | 83% | 82% | 0% | 92% | 0% | 96% | 87.5% | 95.5% | 100% | 84% | 100% | 0 |
| 2008 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 1 | 2026 | 93.33% | 99% | 100% | 0% | 100% | 0% | 94.18% | 100% | 100% | 60% | 100% | 100% | 0 |
| 2009 | RS Khusus Bedah Via Medika | 1 | 2026 | 99.5% | 100% | 100% | % | 98.18% | % | 100% | 93.33% | 98.18% | 0% | 75% | 80% | 0 |
| 2010 | RS Tk. IV 17.07.01 Jenderal LB Moerdani | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2011 | RS Cimalaka | 1 | 2026 | 92.5% | 100% | 100% | 100% | 95.78% | 0% | 100% | 100% | 84.54% | 90% | 100% | 96.61% | 0 |
| 2012 | RS Universitas Padjadjaran | 1 | 2026 | 72% | 96% | 100% | 83.33% | 82.67% | 4.48% | 83.33% | 100% | 100% | 100% | 100% | 80% | 0 |
| 2013 | Rumah Sakit Umum Warmadewa | 1 | 2026 | 99.5% | 100% | 100% | 0% | 99.35% | 0% | 50% | 0% | 95.65% | 0% | 100% | 0% | 0 |
| 2014 | RS TNI AD Tk. IV Timika | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2015 | RS Bhayangkara Dhira Brata Cartenz | 1 | 2026 | 97.73% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2016 | Rumah Sakit Umum Djuansih Majalengka | 1 | 2026 | 92.41% | 98% | 100% | 100% | 89.47% | 0% | 65.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2017 | RS Umum Garba Med | 1 | 2026 | 97.57% | 100% | 99.96% | 0% | 91.75% | 6.33% | 93.57% | 100% | 88.09% | 96.67% | 100% | 84% | 0 |
| 2018 | RS Pratama Raja Latubau Soel Negeri Fogi | 1 | 2026 | 60% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 2019 | RS Umum Daerah Ilaga | 1 | 2026 | 88% | 98% | 95.92% | 0% | 95.79% | 0% | 100% | 100% | 100% | 91.07% | 98.28% | 83.33% | 0 |
| 2020 | Rumah Sakit Sumber Kasih Lemahabang | 1 | 2026 | 98% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2021 | RS Umum Murni Teguh Tuban Bali | 1 | 2026 | 99.49% | 100% | 100% | 0% | 88.2% | 100% | 68.79% | 100% | 100% | 97.2% | 100% | 100% | 0 |
| 2022 | RS Umum Daerah Ramela Muara Tami | 1 | 2026 | 79.22% | 96% | 99.37% | % | 83.27% | 0% | 100% | 100% | 86.88% | 100% | 100% | 100% | 0 |
| 2023 | Sentra Medika Hospital Gempol | 1 | 2026 | 88.48% | 98% | 100% | 100% | 62.33% | 0.65% | 54.94% | 100% | 90.91% | 100% | 100% | 100% | 0 |
| 2024 | RS Khusus Ibu dan Anak Cendana Premier | 1 | 2026 | 93.5% | 100% | 100% | 0% | 82.86% | 0% | 85.71% | 100% | 100% | 0% | 100% | 0% | 0 |
| 2025 | RS Pasar Minggu Cirebon | 1 | 2026 | 97.5% | 98% | 99% | 100% | 95% | 0% | 100% | 100% | 100% | 100% | 99% | 100% | 0 |
| 2026 | RS Umum Pusat Jayapura | 1 | 2026 | 95.06% | 90% | 81.3% | 0% | 92.16% | 0% | 85.45% | 0% | 94.48% | 0% | 33.33% | 100% | 0 |
| 2027 | RS Windu Husada | 1 | 2026 | 98.89% | 100% | 100% | 100% | 100% | 0.91% | 88.09% | 100% | 100% | 94.21% | 100% | 100% | 0 |
| 2028 | RS Kenak Medika | 1 | 2026 | 87.06% | 100% | 100% | 100% | 75.01% | 0% | 53.24% | 100% | 99.09% | 72.22% | 100% | 87.5% | 0 |
| 2029 | RS Umum Daerah Talaga | 1 | 2026 | 97% | 100% | 96% | % | 79.28% | % | 100% | 100% | 80.58% | 100% | 100% | 100% | 0 |
| 2030 | RS Ibu dan Anak Bina Medika | 1 | 2026 | 87.74% | 100% | 100% | 100% | 70.57% | 0% | 60.72% | 100% | 99.95% | 0% | 100% | 100% | 0 |
| 2031 | Rumah Sakit Ibu dan Anak Bunda Trinanda | 1 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 2032 | RS Ibu dan Anak Puri Bunda Singaraja | 1 | 2026 | 100% | 100% | 100% | 100% | 82.49% | 0% | 84.05% | 100% | 99.94% | 88.57% | 100% | 100% | 0 |
| 2033 | RS Siloam Ambon | 1 | 2026 | 96.88% | 83% | 100% | 100% | 0% | 1.79% | 39.21% | 100% | 97.36% | 78.91% | 99.38% | 100% | 0 |
| 2034 | RS EFARINA ETAHAM KARAWANG | 1 | 2026 | 98.94% | 99% | 100% | 100% | 100% | 3.96% | 99.64% | 100% | 99.2% | 0% | 100% | 100% | 0 |
| 2035 | RS Umum Daerah Rengasdengklok | 1 | 2026 | 86.25% | 86% | 100% | 0% | 100% | 0% | 97.44% | 100% | 100% | 100% | 100% | 0% | 0 |
| 2036 | RS Umum Daerah Serpong Utara | 1 | 2026 | 51.19% | 98% | 99.66% | 0% | 99.91% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2037 | RS Hastien | 1 | 2026 | 97.13% | 100% | 100% | 100% | 94.53% | 0% | 74.27% | 100% | 100% | 77.44% | 100% | 100% | 0 |
| 2038 | RS Umum Daerah Kota Ternate | 1 | 2026 | 96% | 100% | 0% | % | 100% | % | 0% | 0% | 80.69% | 0% | 0% | 100% | 0 |
| 2039 | RS Permata Keluarga Karawang | 1 | 2026 | 89.5% | 97% | 100% | 100% | 97.74% | 0% | 98.79% | 100% | 87.44% | 76.06% | 100% | 100% | 0 |
| 2040 | RS Umum Elia Waran | 1 | 2026 | 89.5% | 94% | 96.36% | 66.67% | 87.27% | 0% | 88.57% | 100% | 86.67% | 80% | 87.5% | 83.33% | 0 |
| 2041 | RS Umum Daerah Provinsi Papua Barat | 1 | 2026 | 92.95% | 81% | 84.35% | 100% | 92.49% | 18.48% | 92.21% | 0% | 92.85% | 100% | 100% | 0% | 0 |
| 2042 | Rumah Sakit Mitra Plumbon Subang | 1 | 2026 | 100% | 100% | 100% | 0% | 91.98% | 9.09% | 88.38% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 2043 | RS Umum Daerah Pondok Aren | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2044 | RS Hamori | 1 | 2026 | 93.24% | 95% | 100% | 100% | 57.39% | 0.86% | 53.26% | 100% | 82.89% | 88.89% | 100% | 100% | 0 |
| 2045 | RS Divari Medical Center | 1 | 2026 | 98% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 97.1% | 100% | 100% | 0% | 0 |
| 2046 | RS Rayhan | 1 | 2026 | 90.62% | 93% | 99.34% | 100% | 52.99% | 0% | 92.72% | 100% | 92.57% | 76.19% | 91.8% | 97.8% | 0 |
| 2047 | RS. Mitra Keluarga Pamulang | 1 | 2026 | 97.59% | 100% | 100% | % | 91.45% | 1.02% | 91.54% | 100% | 100% | 0% | 100% | 100% | 0 |
| 2048 | RS Umum Pratama Type D Kab. Maybrat | 1 | 2026 | 57% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 2049 | RS Indosehat 2003 | 1 | 2026 | 97.5% | 100% | 100% | 100% | 94% | 0% | 100% | 100% | 100% | 98% | 98% | 98% | 0 |
| 2050 | RS Umum Grha Bhakti Medika | 1 | 2026 | 100% | 100% | 100% | 100% | 96.3% | 22.41% | 75.17% | 100% | 79.63% | 70.27% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.