Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 18751 | RS Umum Hermina Pasteur | 3 | 2025 | 04-09-2025 | 89.99% | 93% | 100% | 100% | 61.98% | 0% | 94.92% | 100% | 99.98% | 43.86% | 100% | 100% | 0 |
| 18752 | RS Umum Bina Sehat | 3 | 2025 | 04-09-2025 | 95% | 100% | 100% | 100% | 97% | 100% | 95% | 100% | 93.55% | 100% | 100% | 100% | 0 |
| 18753 | RS Primaya Karawang | 3 | 2025 | 04-10-2025 | 90.07% | 98% | 100% | 100% | 57.13% | 0.67% | 93.7% | 100% | 95.45% | 95.45% | 100% | 100% | 0 |
| 18754 | RS AMC | 3 | 2025 | 04-09-2025 | 98.26% | 99% | 100% | 0% | 92.97% | 0% | 59.15% | 98.77% | 99.22% | 100% | 100% | 100% | 0 |
| 18755 | RS Umum Rosela | 3 | 2025 | - | 87.5% | 94% | 95% | 100% | 66.67% | 0% | 42.5% | 100% | 100% | 53.33% | 95% | 93.33% | 0 |
| 18756 | RS Khusus Ginjal Ny. R. A. Habibie | 3 | 2025 | 04-11-2025 | 86.16% | 98% | 98.86% | 0% | 93.71% | 1.09% | 70.83% | 100% | 94.41% | 89.47% | 100% | 0% | 80 |
| 18757 | RS Umum IMC | 3 | 2025 | 04-09-2025 | 100% | 100% | 0% | 0% | 50% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 18758 | RS Umum Budi Asih | 3 | 2025 | 04-03-2025 | 91% | 100% | 100% | 100% | 94.89% | 3.85% | 90.7% | 100% | 94.72% | 87.88% | 100% | 85.71% | 0 |
| 18759 | RS Umum Daerah Lembang | 3 | 2025 | 04-10-2025 | 90.35% | 87% | 100% | % | 0% | 3.66% | 96.41% | 100% | 98.72% | 75% | 100% | 100% | |
| 18760 | RS Umum Tarumajaya | 3 | 2025 | 04-10-2025 | 86% | 86% | 100% | 100% | 98.33% | 100% | 88.46% | 100% | 100% | 80% | 100% | 92% | 0 |
| 18761 | RS Umum Pelabuhan Cirebon | 3 | 2025 | 04-09-2025 | 90% | 91% | 100% | 100% | 80% | 0% | 53.4% | 100% | 98.39% | 80% | 100% | 100% | 0 |
| 18762 | RS Ibu dan Anak Dr. Djoko Pramono | 3 | 2025 | 01-01-1970 | 98% | 98% | 100% | 87.5% | 94.8% | 4.92% | 82.86% | 100% | 96.5% | 100% | 100% | 100% | 0 |
| 18763 | RS Umum Putera Bahagia | 3 | 2025 | 04-09-2025 | 89.51% | 100% | 100% | 83.33% | 48.84% | 0% | 84.57% | 100% | 98.48% | 0% | 100% | 100% | 0 |
| 18764 | RS Umum Permata Keluarga Jababeka | 3 | 2025 | 04-08-2025 | 97.14% | 100% | 100% | % | 84.54% | 100% | 82.13% | 100% | 100% | 80% | 100% | 100% | 94 |
| 18765 | RS Ananda Babelan | 3 | 2025 | 04-09-2025 | 96.44% | 98% | 99.94% | 83.33% | 82.92% | 17.55% | 52.84% | 100% | 100% | 93.6% | 100% | 86.36% | 0 |
| 18766 | RS Umum Sumber Kasih | 3 | 2025 | 04-09-2025 | 94.07% | 96% | 99.48% | 100% | 97.94% | 0% | 72.34% | 100% | 100% | 82.46% | 97.01% | 100% | 0 |
| 18767 | RS Umum Delima Asih Sisma Medika | 3 | 2025 | 04-09-2025 | 91.67% | 100% | 100% | 0% | 87.65% | 1.85% | 37.05% | 100% | 100% | 88.57% | 100% | 100% | 0 |
| 18768 | RS Umum Budi Asta | 3 | 2025 | 04-09-2025 | 94.12% | 100% | 100% | 0% | 85.37% | 3.57% | 73.95% | 100% | 82.2% | 100% | 100% | 100% | 0 |
| 18769 | RS Umum Saraswati | 3 | 2025 | 04-08-2025 | 92.86% | 100% | 100% | % | 81.31% | 0% | 75.22% | 100% | 91.08% | 100% | 100% | 0% | 0 |
| 18770 | RS EMC Cibitung | 3 | 2025 | 04-10-2025 | 85.34% | 97% | 100% | 0% | 66.02% | 4.44% | 83.18% | 100% | 90.79% | 0% | 100% | 100% | 99.5 |
| 18771 | RS Mitra Keluarga Pratama | 3 | 2025 | - | 93.67% | 100% | 100% | % | 98.17% | 4.38% | 77.46% | 100% | 98.99% | 100% | 100% | 85.71% | 0 |
| 18772 | RS Khusus Bedah Halmahera Siaga | 3 | 2025 | 04-08-2025 | 92.78% | 97% | 97.66% | 0% | 51.81% | 0% | 35.27% | 83.33% | 0% | 100% | 100% | 100% | 0 |
| 18773 | RS Umum Islam Karawang | 3 | 2025 | 04-09-2025 | 69.37% | 81% | 99.69% | 100% | 84.11% | 26.06% | 61.39% | 100% | 73.78% | 90.7% | 93.75% | 100% | 0 |
| 18774 | RS Umum Medimas | 3 | 2025 | 04-10-2025 | 84.39% | 100% | 100% | 100% | 100% | 12% | 99.74% | 100% | 87.25% | 100% | 100% | 100% | 0 |
| 18775 | RS Umum Proklamasi | 3 | 2025 | 04-09-2025 | 84.62% | 93% | 93.33% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 92.59% | 100% | 0 |
| 18776 | RS Cenka | 3 | 2025 | 04-08-2025 | 87.5% | 100% | 100% | 80% | 84.88% | 0% | 87.12% | 100% | 88.73% | 84.44% | 100% | 87.5% | 0 |
| 18777 | RS Ibu dan Anak Nurul Annisa | 3 | 2025 | 04-09-2025 | 99% | 100% | 100% | 0% | 98.5% | 100% | 88.89% | 55.56% | 93.33% | 98.5% | 88.89% | 80% | 90 |
| 18778 | RS Umum Sumber Hurip | 3 | 2025 | 04-09-2025 | 86.5% | 98% | 100% | 100% | 83.93% | 0% | 89.64% | 95.62% | 80.31% | 100% | 100% | 100% | 0 |
| 18779 | RS Umum Karya Husada | 3 | 2025 | 04-08-2025 | 98.82% | 97% | 96.46% | 9.09% | 82.35% | 4.88% | 56.65% | 100% | 100% | 60% | 99.68% | 100% | 84.05 |
| 18780 | RS Jantung Hasna Medika | 3 | 2025 | 04-06-2025 | 88.73% | 100% | 100% | % | 91.11% | 0% | 88.24% | 100% | 95.88% | 100% | 100% | 100% | 0 |
| 18781 | RS Umum Dewi Sri | 3 | 2025 | 04-05-2025 | 88.32% | 100% | 100% | 0% | 59.73% | 0.79% | 54.95% | 93.33% | 76.22% | 88.61% | 100% | 100% | 89 |
| 18782 | RS EMC Pekayon | 3 | 2025 | 04-10-2025 | 85.38% | 94% | 99.5% | 0% | 74.07% | 1.96% | 53.12% | 100% | 100% | 100% | 96.48% | 100% | 0 |
| 18783 | RS Ibu dan Anak Aisyah Qurrataain | 3 | 2025 | 01-01-1970 | 75% | 80% | 90% | 75% | 85% | 60% | 65% | 85% | 75% | 60% | 65% | 70% | 0 |
| 18784 | RS Ibu dan Anak Cahaya Bunda | 3 | 2025 | 04-07-2025 | 85.54% | 100% | 100% | 100% | 80.06% | 0% | 100% | 0% | 99.97% | 0% | 100% | 100% | 0 |
| 18785 | RS Umum Muhammadiyah | 3 | 2025 | 04-07-2025 | 94% | 98% | 100% | 100% | 57.14% | 0% | 83.04% | 100% | 99.64% | 100% | 100% | 100% | 0 |
| 18786 | RS Khusus Gigi dan Mulut Kota Bandung | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 0% | 68.49% | 97.92% | 0% | 88.14% | 100% | 100% | 0% | 90.3 |
| 18787 | RS Umum Helsa | 3 | 2025 | 04-09-2025 | 82.28% | 100% | 97.94% | 100% | 86.76% | 0% | 96.92% | 100% | 100% | 80% | 96.15% | 100% | 0 |
| 18788 | RS Ibu dan Anak Harapan Bunda Bandung | 3 | 2025 | 04-09-2025 | 82% | 87% | 100% | 0% | 90.31% | 0% | 95.35% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 18789 | RS Umum Santosa Hospital Bandung Kopo | 3 | 2025 | 04-09-2025 | 93.71% | 97% | 100% | 100% | 81.77% | 0.87% | 80.45% | 99.86% | 85.79% | 87.58% | 100% | 100% | 0 |
| 18790 | RS EMC Cikarang | 3 | 2025 | 04-10-2025 | 85.28% | 99% | 100% | 0% | 61.83% | 29.85% | 71.24% | 100% | 89.63% | 100% | 75.4% | 100% | 0 |
| 18791 | RS Mitra Keluarga Deltamas | 3 | 2025 | - | 100% | 100% | 100% | % | 92.75% | 0% | 87.46% | 100% | 100% | 0% | 100% | 0% | 0 |
| 18792 | RS Umum Puri Asih | 3 | 2025 | 04-09-2025 | 100% | 100% | 96.14% | % | 84.81% | 0% | 80.08% | 94.58% | 86.23% | 81.82% | 100% | 100% | |
| 18793 | RS Umum Melinda 2 | 3 | 2025 | 04-04-2025 | 96.17% | 98% | 98.88% | 100% | 88.89% | 9.17% | 87.88% | 100% | 100% | 100% | 100% | 83.33% | 80 |
| 18794 | RS Umum Fikri Medika | 3 | 2025 | 04-09-2025 | 99% | 85% | 99.73% | 0% | 96.66% | 0% | 81.85% | 100% | 85.8% | 0% | 99.95% | 100% | 0 |
| 18795 | RS Permata Bunda | 3 | 2025 | 04-07-2025 | 100% | 100% | 100% | 100% | 95.95% | 100% | 100% | 100% | 77.58% | 100% | 100% | 100% | 0 |
| 18796 | RS Ibu dan Anak Al Islam | 3 | 2025 | 04-09-2025 | 69.87% | 75% | 100% | 100% | 100% | 0% | 58.46% | 100% | 90.25% | 91.67% | 84.53% | 100% | 0 |
| 18797 | RS Edelweiss | 3 | 2025 | 04-09-2025 | 91.12% | 100% | 100% | 100% | 84.56% | 2.27% | 82.69% | 100% | 100% | 98.1% | 100% | 100% | 96.69 |
| 18798 | RS Eka Bekasi | 3 | 2025 | 04-08-2025 | 87.27% | 97% | 100% | 100% | 72.3% | 4.43% | 82.4% | 100% | 100% | 88.24% | 100% | 100% | 0 |
| 18799 | RS Umum dr. Abdul Radjak Cibitung | 3 | 2025 | 04-08-2025 | 96.34% | 100% | 100% | 100% | 90.14% | 0% | 88.71% | 100% | 88.84% | 100% | 100% | 100% | 0 |
| 18800 | RS Umum Dr. Iqbali Taufan | 3 | 2025 | 01-01-1970 | 98.51% | 100% | 98.57% | 0% | 98.9% | 0% | 44.44% | 100% | 98.74% | 100% | 90.91% | 100% | 87.98 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.