Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 18851 | RS Umum Hermina Galaxy | 3 | 2025 | 04-10-2025 | 90.3% | 100% | 100% | 100% | 91.67% | 0.33% | 83.33% | 100% | 100% | 85.37% | 100% | 100% | 86.5 |
| 18852 | RS Graha Medika Bogor | 3 | 2025 | 04-09-2025 | 84.48% | 90% | 100% | 100% | 92.47% | 36.96% | 54.69% | 100% | 88.2% | 100% | 100% | 100% | 89 |
| 18853 | RS DKH Cikarang barat | 3 | 2025 | 04-10-2025 | 54% | 26% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 89.2% | 100% | 100% | 0 |
| 18854 | RS Umum Daerah R. Syamsudin, SH | 3 | 2025 | 04-10-2025 | 87.1% | 99% | 100% | 61.54% | 80.21% | 0.66% | 98.27% | 100% | 88.75% | 91.11% | 100% | 100% | |
| 18855 | RS Umum Kartika Husada Setu | 3 | 2025 | 04-10-2025 | 89.2% | 100% | 100% | 90% | 87.72% | 3.33% | 69.82% | 100% | 93.81% | 100% | 100% | 100% | 98 |
| 18856 | RS Umum Asri Medika | 3 | 2025 | 04-07-2025 | 93% | 92% | 100% | 88.89% | 87.28% | 0% | 70.97% | 100% | 100% | 0% | 100% | 100% | 0 |
| 18857 | RS Umum Hermina Bogor | 3 | 2025 | 04-10-2025 | 92.99% | 100% | 100% | 100% | 98.57% | 0% | 98.05% | 100% | 95.25% | 100% | 100% | 100% | 0 |
| 18858 | RS Umum Bhayangkara Setukpa Lemdikpol | 3 | 2025 | 04-10-2025 | 95% | 90% | 100% | 100% | 86.2% | 2.44% | 80.71% | 100% | 91.42% | 80% | 100% | 75% | 78 |
| 18859 | RS Ibu dan Anak Taman Harapan Baru | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 85.71% | 91.07% | 4.55% | 74.41% | 100% | 99.64% | 84.44% | 100% | 100% | 90 |
| 18860 | RS Umum Ridogalih | 3 | 2025 | 04-10-2025 | 93.81% | 93% | 100% | 0% | 89.02% | 0% | 96.02% | 100% | 91.04% | 0% | 0% | 88.89% | 100 |
| 18861 | RS Umum Amanda | 3 | 2025 | 04-08-2025 | 99.42% | 100% | 100% | 100% | 93.75% | 0% | 94.57% | 100% | 81.77% | 66.67% | 100% | 100% | 0 |
| 18862 | RS Umum Mitra Keluarga Cikarang | 3 | 2025 | - | 100% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18863 | RS Umum Daerah Kota Bogor | 3 | 2025 | 04-08-2025 | 75.17% | 80% | 99.06% | 100% | 91.35% | 0.14% | 78.77% | 100% | 100% | 70% | 99.29% | 100% | 0 |
| 18864 | RS Umum Assyifa Sukabumi | 3 | 2025 | 04-09-2025 | 98% | 99% | 100% | 100% | 96.77% | 1.79% | 90% | 100% | 9.86% | 90% | 99% | 100% | 96 |
| 18865 | BMC Mayapada Hospital | 3 | 2025 | 04-10-2025 | 80.36% | 88% | 99.73% | 0% | 90.4% | 4.42% | 99.48% | 100% | 100% | 88.46% | 98.67% | 100% | 0 |
| 18866 | RS Umum Hermina Arcamanik | 3 | 2025 | 04-08-2025 | 93.11% | 97% | 100% | 80.95% | 80.59% | 2.99% | 98.33% | 100% | 100% | 88.33% | 100% | 100% | 0 |
| 18867 | RS Umum Rawa Lumbu | 3 | 2025 | 04-09-2025 | 88% | 100% | 100% | 100% | 100% | 5.13% | 62.95% | 88.37% | 89.12% | 72.73% | 100% | 87.5% | 0 |
| 18868 | RS Ibu dan Anak Limijati | 3 | 2025 | 04-08-2025 | 87.19% | 100% | 100% | 0% | 75.8% | 1.18% | 94.6% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 18869 | RS Umum Cahya Kawaluyan | 3 | 2025 | 04-10-2025 | 95.29% | 96% | 100% | % | 57.12% | 0% | 71.74% | 100% | 100% | 69.68% | 100% | 100% | 0 |
| 18870 | RS Umum Tk. IV 03.07.03 Sariningsih | 3 | 2025 | 04-09-2025 | 94.5% | 96% | 100% | 100% | 100% | 0% | 97.97% | 100% | 100% | 92.47% | 100% | 100% | 92 |
| 18871 | RS Umum Sentra Medika | 3 | 2025 | 04-10-2025 | 97.12% | 100% | 100% | 100% | 38.91% | 0% | 60.14% | 100% | 99.33% | 100% | 100% | 100% | 77.63 |
| 18872 | RSAU Dr. M. Hassan Toto | 3 | 2025 | 04-09-2025 | 98.18% | 98% | 100% | 0% | 99.11% | 0% | 95.21% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18873 | RS Khusus Mata Cicendo | 3 | 2025 | 04-10-2025 | 98.34% | 100% | 100% | 0% | 89.9% | 2.28% | 100% | 100% | 94.31% | 100% | 100% | 100% | 83.8 |
| 18874 | RS Jiwa Provinsi Jawa Barat | 3 | 2025 | 04-09-2025 | 96.16% | 100% | 100% | % | 88.37% | % | 96.77% | 87.5% | 99.56% | 91.57% | 85.59% | 0% | 0 |
| 18875 | Siloam Hospitals Lippo Cikarang | 3 | 2025 | 04-10-2025 | 91.27% | 91% | 100% | 100% | 86.17% | 18.43% | 80% | 100% | 96.88% | 100% | 100% | 100% | 0 |
| 18876 | RS Umum Daerah Kab.Bekasi | 3 | 2025 | 04-08-2025 | 83.22% | 98% | 95.8% | 100% | 51.39% | 1.9% | 79.8% | 100% | 86.14% | 87.5% | 98.92% | 100% | 0 |
| 18877 | RS Umum Annisa | 3 | 2025 | 04-08-2025 | 86.85% | 100% | 100% | 80% | 82.78% | 1.41% | 61.34% | 100% | 96.71% | 93.65% | 100% | 100% | 0 |
| 18878 | RS Umum Bunda Mulia | 3 | 2025 | 04-10-2025 | 98.51% | 98% | 100% | 100% | 98.28% | 0% | 92.42% | 100% | 100% | 80% | 100% | 100% | 0 |
| 18879 | RS Umum Daerah Bandung Kiwari | 3 | 2025 | 04-10-2025 | 99% | 96% | 99.06% | 100% | 67.36% | 1.85% | 95.66% | 100% | 90.58% | 74.55% | 100% | 100% | 0 |
| 18880 | RS Ibu dan Anak Graha Medika Padalarang | 3 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 98% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18881 | RS Umum Karya Medika | 3 | 2025 | 04-10-2025 | 97.78% | 100% | 100% | 100% | 96.43% | 2.78% | 84.62% | 100% | 100% | 73.33% | 100% | 100% | 0 |
| 18882 | RS Umum Daerah Kota Bandung | 3 | 2025 | 04-08-2025 | 87.5% | 87% | 99.55% | 75% | 78.01% | 0% | 99.43% | 100% | 94.98% | 93.49% | 0% | 100% | 87.82 |
| 18883 | RS Umum Kasih Insani Sukatani | 3 | 2025 | 04-10-2025 | 90.05% | 94% | 94.36% | 77.78% | 98.37% | 86.67% | 90.41% | 100% | 90.85% | 89.03% | 91.14% | 82.98% | 0 |
| 18884 | RS Umum Bhakti Husada | 3 | 2025 | 04-10-2025 | 87.61% | 99% | 100% | 85.42% | 98.67% | 4.57% | 100% | 100% | 95.71% | 89.23% | 100% | 100% | 0 |
| 18885 | RS Umum Al-Islam Bandung | 3 | 2025 | 04-08-2025 | 96.58% | 100% | 100% | 100% | 96.43% | 2.55% | 86.52% | 98.4% | 98.75% | 95.31% | 100% | 100% | 83.41 |
| 18886 | RS Umum Daerah Cikalongwetan | 3 | 2025 | - | 77.5% | 84% | 100% | 100% | 70% | 0% | 80% | 100% | 86% | 73.33% | 100% | 100% | 0 |
| 18887 | RS Paru Dr. H. A. Rotinsulu | 3 | 2025 | 04-08-2025 | 90.81% | 100% | 100% | % | 99.41% | 0% | 97.02% | 100% | 94.84% | 88.24% | 100% | 100% | 0 |
| 18888 | RS Umum St. Elisabeth | 3 | 2025 | 04-10-2025 | 58.33% | 92% | 100% | 0% | 58.41% | 2.44% | 88.17% | 100% | 71.57% | 0% | 100% | 100% | 0 |
| 18889 | RS Umum Bungsu | 3 | 2025 | - | 93.5% | 83% | 100% | % | 83.18% | 0% | 97.6% | 100% | 98.51% | 100% | 100% | 100% | 0 |
| 18890 | RS Ibu dan Anak Gizar | 3 | 2025 | 04-08-2025 | 95% | 95% | 97.06% | 100% | 94.74% | 0% | 94.74% | 0% | 94.74% | 89.47% | 94.74% | 93.75% | 0 |
| 18891 | RS Umum Kartika Husada | 3 | 2025 | 04-09-2025 | 75.33% | 97% | 90.25% | 100% | 95% | 1.52% | 48.9% | 100% | 97.84% | 0% | 90.45% | 83.33% | 87.931 |
| 18892 | RS Umum Daerah Pandega Pangandaran | 3 | 2025 | 04-08-2025 | 94% | 96% | 96.68% | 95.65% | 85.16% | 0% | 98.44% | 95.15% | 93.75% | 60% | 100% | 100% | 0 |
| 18893 | RS Umum Rajawali | 3 | 2025 | 04-09-2025 | 97.65% | 96% | 98.97% | 0% | 91.22% | 0% | 61.67% | 100% | 0% | 0% | 100% | 0% | 93.3 |
| 18894 | RS Umum Hermina Grand Wisata | 3 | 2025 | 04-09-2025 | 91.74% | 100% | 100% | 100% | 86.25% | 2.2% | 86.35% | 100% | 99.8% | 85.71% | 100% | 100% | 0 |
| 18895 | RS Umum Muhammadiyah | 3 | 2025 | 04-10-2025 | 86.67% | 96% | 98.15% | 100% | 83.33% | 4.88% | 71.26% | 100% | 95.8% | 91.1% | 95.45% | 100% | 0 |
| 18896 | RS Umum Daerah M. A. Sentot Patrol | 3 | 2025 | 04-10-2025 | 86.69% | 92% | 90.91% | 100% | 99.09% | 0% | 98.61% | 96.02% | 95.96% | 99.72% | 100% | 100% | 0 |
| 18897 | RS Umum Daerah dr. Slamet Garut | 3 | 2025 | 04-10-2025 | 79.24% | 82% | 100% | 75% | 89.34% | 3.16% | 71.87% | 96.35% | 98.97% | 0% | 78.45% | 100% | 86.37 |
| 18898 | RS Umum Bhakti Medicare | 3 | 2025 | 04-09-2025 | 92.2% | 100% | 100% | 20% | 56.94% | 15.86% | 55.8% | 100% | 93.84% | 84% | 100% | 87.5% | 83 |
| 18899 | RS Umum Bhakti Husada II Purwakarta | 3 | 2025 | 04-09-2025 | 95.03% | 96% | 100% | 100% | 88.55% | 0% | 87.84% | 94.74% | 91.98% | 57.14% | 100% | 100% | 0 |
| 18900 | RS Umum Kartika Cibadak | 3 | 2025 | 04-09-2025 | 99.1% | 100% | 100% | 5% | 79.46% | 43.35% | 79.02% | 98.52% | 100% | 89.64% | 99.87% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.