Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 18951 | RS Umum Daerah Welas Asih | 3 | 2025 | 04-10-2025 | 99.64% | 100% | 100% | 80% | 77.9% | 1.82% | 93.43% | 100% | 97.42% | 96.39% | 100% | 100% | 0 |
| 18952 | RS Umum Haji Syaiful Anwar | 3 | 2025 | 04-10-2025 | 95% | 100% | 100% | 75% | 100% | 33.33% | 78.57% | 100% | 100% | 100% | 100% | 96.9% | 90 |
| 18953 | RS Umum Puri Cinere | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 0% | 83.72% | 5.17% | 89.8% | 97.53% | 98.17% | 12.5% | 100% | 100% | 0 |
| 18954 | RS Universitas Indonesia | 3 | 2025 | 04-10-2025 | 80.11% | 98% | 99.74% | 100% | 67.92% | 9.38% | 89.7% | 98.26% | 89.24% | 89.47% | 98.39% | 71.43% | |
| 18955 | RS Umum Hermina Depok | 3 | 2025 | 04-08-2025 | 98.79% | 97% | 99.95% | 93.94% | 97.93% | 2.62% | 94.76% | 100% | 100% | 95.69% | 99.86% | 100% | 0 |
| 18956 | RS Umum Mitra Kasih | 3 | 2025 | 04-10-2025 | 46.12% | 61% | 58.98% | 100% | 31.17% | 10.99% | 70.28% | 27.13% | 92.85% | 56.67% | 72.3% | 100% | |
| 18957 | RS Umum Daerah Pagelaran | 3 | 2025 | 04-10-2025 | 89% | 93% | 100% | 62.5% | 99% | 1.46% | 92.54% | 100% | 95.98% | 100% | 100% | 100% | 0 |
| 18958 | RS Umum Kharisma | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 17 |
| 18959 | RS Eka Hospital | 3 | 2025 | - | 87.98% | 99% | 100% | 0% | 90.76% | 2.86% | 91.86% | 100% | 99.54% | 98.36% | 100% | 100% | 0 |
| 18960 | RS Umum Kebonjati | 3 | 2025 | 04-08-2025 | 78.02% | 92% | 100% | 100% | 71.39% | 1.72% | 90.48% | 100% | 90.01% | 79.44% | 100% | 100% | 0 |
| 18961 | RS Umum Daerah Bayu Asih | 3 | 2025 | 04-09-2025 | 92.49% | 96% | 99.98% | 100% | 60.61% | 0.29% | 98.09% | 90.82% | 93.1% | 100% | 94.26% | 100% | 0 |
| 18962 | RS Umum Tugu Ibu | 3 | 2025 | 04-08-2025 | 88.77% | 98% | 99.7% | 0% | 67.2% | 0% | 85.96% | 100% | 95.48% | 75% | 100% | 100% | 0 |
| 18963 | RS Umum Daerah Ciawi | 3 | 2025 | 04-10-2025 | 73.77% | 82% | 100% | 66.67% | 59.21% | 4.85% | 89.76% | 93.82% | 90.28% | 46% | 100% | 100% | 79.8 |
| 18964 | RS Ibu dan Anak Nuraida | 3 | 2025 | 04-07-2025 | 89.04% | 100% | 100% | 100% | 89.77% | 0% | 76.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18965 | RS Umum Daerah Majalaya | 3 | 2025 | 04-10-2025 | 93.75% | 100% | 100% | 41.67% | 87.3% | 0.39% | 97.61% | 100% | 98.68% | 86.49% | 100% | 100% | 0 |
| 18966 | RS Indo Sehat 2003 | 3 | 2025 | 04-10-2025 | 100% | 100% | 98% | 100% | 96.67% | 0% | 95% | 100% | 100% | 84% | 100% | 96% | 0 |
| 18967 | RS Bhayangkara Cianjur | 3 | 2025 | 04-09-2025 | 97% | 100% | 100% | 100% | 100% | 4% | 100% | 100% | 93.55% | 100% | 100% | 100% | 0 |
| 18968 | RS Rayhan | 3 | 2025 | 04-08-2025 | 95.34% | 89% | 97.4% | 100% | 54.02% | 0% | 84.89% | 100% | 80.64% | 81.82% | 89.9% | 81.44% | 0 |
| 18969 | RS Umum Siloam Purwakarta | 3 | 2025 | 04-09-2025 | 91.82% | 100% | 100% | 100% | 49.58% | 12.45% | 70.2% | 100% | 100% | 91.67% | 100% | 81.82% | 96.4 |
| 18970 | RS Umum Karya Pangalengan Bhakti Sehat | 3 | 2025 | 04-08-2025 | 96.88% | 100% | 99% | 10.64% | 90% | 4.11% | 90.76% | 100% | 91.3% | 86.67% | 100% | 100% | 0 |
| 18971 | RS Syahid Al Irsyad | 3 | 2025 | 04-09-2025 | 100% | 95% | 100% | 0% | 95.95% | 100% | 100% | 100% | 94.18% | 100% | 100% | 100% | 85 |
| 18972 | RS Helsa Citeureup | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 89% | 1.54% | 92% | 100% | 99% | 93.33% | 100% | 80% | 91.96 |
| 18973 | RS Umum Amira | 3 | 2025 | 04-10-2025 | 87.76% | 100% | 99.51% | 0% | 92.97% | 2.99% | 90.31% | 100% | 83.2% | 0% | 99.73% | 100% | 83 |
| 18974 | RS Umum Daerah Kesehatan Kerja | 3 | 2025 | 04-08-2025 | 82.86% | 100% | 100% | 100% | 79.2% | 0% | 100% | 100% | 92.22% | 83.33% | 100% | 100% | 0 |
| 18975 | RS Primaya Sukabumi | 3 | 2025 | 04-09-2025 | 91.46% | 97% | 100% | 100% | 94.21% | 0.62% | 93.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18976 | RS Islam Aysha | 3 | 2025 | 04-10-2025 | 80% | 73% | 100% | 37.5% | 59.02% | 19.46% | 47.21% | 100% | 96.67% | 33.33% | 100% | 100% | 0 |
| 18977 | RS Ibu dan Anak Irhamna Indramayu | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 91.84% | 0% | 100% | 100% | 100% | 100% | 0 |
| 18978 | RS Umum Bhakti Yudha | 3 | 2025 | 04-04-2025 | 91.34% | 100% | 98.53% | 0% | 72.96% | 0% | 80.11% | 100% | 91.99% | 76.19% | 100% | 100% | 82.4 |
| 18979 | RS Mitra Plumbon Indramayu | 3 | 2025 | 04-10-2025 | 94.95% | 100% | 100% | 100% | 74.17% | 22.6% | 92.54% | 100% | 95.83% | 91.94% | 100% | 100% | 0 |
| 18980 | RS Unggul Karsa Medika | 3 | 2025 | 04-09-2025 | 86.94% | 96% | 97.43% | 73.33% | 95.71% | 5.69% | 71.51% | 100% | 74.89% | 91.21% | 96.48% | 100% | 91.02 |
| 18981 | RS Umum Rama Hadi | 3 | 2025 | 04-10-2025 | 96.76% | 100% | 100% | 100% | 90.1% | 1.21% | 88.39% | 100% | 98.14% | 93.75% | 100% | 100% | 0 |
| 18982 | RS Sentra Medika Langut | 3 | 2025 | 04-10-2025 | 100% | 99% | 100% | 100% | 88.78% | 3.64% | 86.16% | 96.88% | 99.96% | 69.89% | 100% | 66.67% | 0 |
| 18983 | RSAU dr. Hoediyono Lanud Suryadarma | 3 | 2025 | 01-01-1970 | 99.55% | 97% | 96.49% | 0% | 98.47% | 0% | 96.94% | 0% | 0% | 0% | 86% | 93.5% | 0 |
| 18984 | RS Mata Bandung Eye Center | 3 | 2025 | - | 95% | 100% | 100% | % | 92.38% | 1.57% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18985 | RS Umum Bina Husada | 3 | 2025 | 04-10-2025 | 99.09% | 100% | 100% | % | 80.13% | 0.48% | 88.96% | 100% | 98.02% | 100% | 100% | 100% | 0 |
| 18986 | RS Umum Daerah Sayang | 3 | 2025 | 04-10-2025 | 81.76% | 84% | 99.54% | 100% | 65.2% | 1.02% | 97.64% | 100% | 90.87% | 63.96% | 100% | 66.67% | 0 |
| 18987 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 3 | 2025 | 04-09-2025 | 90.38% | 94% | 100% | 0% | 100% | 0% | 54.17% | 100% | 100% | 60% | 80.99% | 100% | 0 |
| 18988 | RS Ibu dan Anak Grha Bunda | 3 | 2025 | 04-10-2025 | 92.5% | 96% | 99.77% | 100% | 83.71% | 0% | 78.8% | 80% | 96.32% | 95.65% | 100% | 100% | 100 |
| 18989 | RS Umum Asri Purwakarta | 3 | 2025 | 04-09-2025 | 83.33% | 97% | 87.6% | 100% | 88.2% | 0% | 96.91% | 100% | 71.29% | 56.8% | 98.91% | 100% | 0 |
| 18990 | RS Umum Daerah Subang | 3 | 2025 | - | 90.53% | 92% | 100% | 100% | 80.51% | 1.95% | 93.62% | 100% | 87.04% | 0% | 99.09% | 100% | 0 |
| 18991 | RS Harapan Sehati | 3 | 2025 | 01-01-1970 | 97.96% | 100% | 98.36% | 100% | 98.84% | 17.65% | 88.73% | 100% | 100% | 76.67% | 96.36% | 100% | 0 |
| 18992 | RS Gigi dan Mulut Maranatha | 3 | 2025 | 04-10-2025 | 96.09% | 99% | 100% | 0% | 90.27% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 18993 | RS Umum Annisa | 3 | 2025 | 04-09-2025 | 81.57% | 96% | 100% | 100% | 97.26% | 2.56% | 98.27% | 100% | 74.22% | 58.62% | 100% | 100% | 0 |
| 18994 | RS Umum Daerah Cimacan | 3 | 2025 | 01-01-1970 | 84.5% | 100% | 100% | 100% | 100% | 27.21% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18995 | RS Umum PTPN VIII | 3 | 2025 | 04-10-2025 | 90% | 90% | 88.33% | 0% | 80% | 2.48% | 80% | 100% | 90.42% | 85.71% | 93.33% | 80% | 0 |
| 18996 | RS Pena 98 | 3 | 2025 | 04-08-2025 | 97.5% | 95% | 99% | % | 97% | 0.64% | 76% | 100% | 77.68% | 92.86% | 100% | 100% | 0 |
| 18997 | RS Umum Humana Prima | 3 | 2025 | 04-10-2025 | 77.78% | 100% | 100% | 90.91% | 92.25% | 0% | 49.07% | 100% | 100% | 0% | 100% | 87.5% | 0 |
| 18998 | RS Umum Siloam Hospitals Bogor | 3 | 2025 | 04-09-2025 | 92.87% | 100% | 100% | 0% | 0% | 0% | 38.31% | 100% | 0% | 66.67% | 100% | 93.33% | 100 |
| 18999 | RS Pertamina Cirebon | 3 | 2025 | 04-10-2025 | 88.35% | 100% | 100% | 100% | 89.06% | 0% | 85.33% | 100% | 83.93% | 84.62% | 100% | 0% | 0 |
| 19000 | RS Umum Permata Bunda | 3 | 2025 | 04-10-2025 | 93.69% | 93% | 98.22% | 72.73% | 93.41% | 0% | 78.06% | 100% | 100% | 85% | 95.83% | 100% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.