Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19001 | RS Umum Sentra Medika Cibinong | 3 | 2025 | 04-10-2025 | 84.37% | 88% | 99.54% | 0% | 28.08% | 9.24% | 70.67% | 100% | 99.62% | 90.48% | 100% | 100% | 0 |
| 19002 | RS Paru Provinsi Jawa Barat | 3 | 2025 | 04-10-2025 | 98.73% | 98% | 98.18% | 100% | 96.69% | 0% | 95.56% | 100% | 98.32% | 97.54% | 97.64% | 100% | |
| 19003 | RS Umum Ummi | 3 | 2025 | 04-08-2025 | 81.46% | 89% | 100% | 50% | 76.78% | 20.79% | 77.79% | 100% | 98% | 97.35% | 93.1% | 100% | 0 |
| 19004 | RS Umum Daerah Banjar | 3 | 2025 | 04-08-2025 | 87.64% | 88% | 98.75% | 0% | 33.04% | 0% | 98.24% | 100% | 83.91% | 100% | 100% | 100% | 0 |
| 19005 | RS Umum Daerah Arjawinangun | 3 | 2025 | 04-10-2025 | 96.35% | 92% | 99.98% | 87.5% | 100% | 37.91% | 94.91% | 100% | 91.17% | 100% | 98.5% | 100% | |
| 19006 | RS Umum Daerah Kab. Ciamis | 3 | 2025 | 04-08-2025 | 90% | 95% | 95% | 100% | 60% | 0% | 95% | 100% | 96.8% | 85% | 95% | 100% | 86.47 |
| 19007 | RS Umum Citama | 3 | 2025 | 04-08-2025 | 87.35% | 82% | 99.54% | 100% | 81.25% | 7.53% | 100% | 100% | 95.69% | 91.63% | 99.85% | 100% | 99.8 |
| 19008 | RS Umum MH. Thamrin | 3 | 2025 | 04-09-2025 | 89.13% | 93% | 100% | 100% | 88.24% | 3.4% | 78.62% | 100% | 99.96% | 96% | 100% | 97.44% | 98 |
| 19009 | RS Ibu dan Anak Respati | 3 | 2025 | 04-08-2025 | 82.04% | 97% | 99.73% | 100% | 35.01% | 4.72% | 73.51% | 100% | 95.88% | 0% | 100% | 100% | 0 |
| 19010 | RS Umum Universitas Muhammadiyah Cirebon | 3 | 2025 | 04-10-2025 | 55% | 80% | 75% | 83.33% | 80.43% | 15.92% | 70% | 100% | 80% | 50% | 80% | 100% | 0 |
| 19011 | RS Ibu dan Anak Kenari Graha Medika | 3 | 2025 | 04-08-2025 | 85.25% | 89% | 100% | 100% | 38.36% | 8.96% | 44.3% | 100% | 99.99% | 86.36% | 100% | 100% | 0 |
| 19012 | RS Umum Khalishah | 3 | 2025 | 04-10-2025 | 90% | 88% | 97.47% | 100% | 88.12% | 1.37% | 76.92% | 94.29% | 84.39% | 72.73% | 100% | 0% | 92.13 |
| 19013 | RS Umum Islam Bogor | 3 | 2025 | 04-09-2025 | 88.66% | 100% | 99.75% | 0% | 93.3% | 0% | 68.94% | 100% | 98.06% | 87.5% | 100% | 100% | 0 |
| 19014 | RS Umum Permata Cirebon | 3 | 2025 | 04-10-2025 | 81.74% | 94% | 99.86% | 100% | 64.68% | 0% | 75.98% | 100% | 97.62% | 86.67% | 100% | 87.5% | 0 |
| 19015 | RS Umum Jasa Kartini | 3 | 2025 | 04-10-2025 | 84% | 82% | 100% | 100% | 89.03% | 0.52% | 84.02% | 100% | 86.51% | 94.92% | 100% | 100% | 84.29 |
| 19016 | RS Pasar Minggu Cirebon | 3 | 2025 | 04-10-2025 | 85% | 95% | 86% | 50% | 100% | 100% | 97% | 100% | 100% | 100% | 94% | 100% | 0 |
| 19017 | RS Ibu dan Anak Sawojajar | 3 | 2025 | 04-04-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19018 | RS Umum Islam Hj. Siti Muniroh | 3 | 2025 | 04-09-2025 | 96% | 94% | 100% | 50% | 98.75% | 4.76% | 71.54% | 100% | 100% | 0% | 83.87% | 100% | 0 |
| 19019 | RS Umum Mitra Plumbon | 3 | 2025 | 04-10-2025 | 99.85% | 99% | 99.97% | 50% | 75.5% | 1.29% | 78.06% | 100% | 83.84% | 93.98% | 100% | 100% | 0 |
| 19020 | RS Umum Juanda | 3 | 2025 | 04-10-2025 | 96.5% | 99% | 98.46% | 100% | 83.5% | 0% | 83.87% | 100% | 89.06% | 87.18% | 96.76% | 85.71% | 0 |
| 19021 | RS Umum Sekar Kamulyan | 3 | 2025 | 04-11-2025 | 93.28% | 100% | 95.12% | 100% | 33.71% | 0% | 62.95% | 100% | 100% | 64% | 100% | 100% | 0 |
| 19022 | RS Umum Medika Dramaga | 3 | 2025 | 04-10-2025 | 80.17% | 85% | 100% | 0% | 81.25% | 2.98% | 62.77% | 100% | 100% | 65.12% | 100% | 100% | 0 |
| 19023 | RS Umum El-Syifa | 3 | 2025 | 04-09-2025 | 95% | 99% | 99.51% | 100% | 98.59% | 0% | 84.13% | 100% | 85.6% | 100% | 100% | 100% | 0 |
| 19024 | RS Umum Hermina Mekarsari | 3 | 2025 | 04-09-2025 | 86.95% | 100% | 100% | 100% | 96.41% | 4.58% | 92.06% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19025 | RS Umum Wijaya Kusumah | 3 | 2025 | 04-10-2025 | 94.5% | 98% | 100% | 26.67% | 91.43% | 17.24% | 93.94% | 98.72% | 100% | 0% | 100% | 100% | |
| 19026 | RS Umum Kuningan Medical Center | 3 | 2025 | 04-04-2025 | 82.5% | 97% | 98.29% | 100% | 94.55% | 0% | 88.41% | 0% | 72.69% | 0% | 88.89% | 100% | 0 |
| 19027 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 3 | 2025 | 04-10-2025 | 92.17% | 100% | 100% | 100% | 89.29% | 0% | 100% | 100% | 95.57% | 58.33% | 100% | 100% | 0 |
| 19028 | RS Umum Daerah 45 Kuningan | 3 | 2025 | 04-09-2025 | 91.56% | 92% | 98.56% | 0% | 43.63% | 1.17% | 91.65% | 99.32% | 84.02% | 0% | 100% | 76.47% | 0 |
| 19029 | RS Umum Al-Arif | 3 | 2025 | 04-10-2025 | 99% | 99% | 100% | 100% | 100% | 0% | 98% | 98% | 95% | 96% | 100% | 100% | 100 |
| 19030 | RS Umum KMC Luragung | 3 | 2025 | 04-10-2025 | 90% | 96% | 100% | 0% | 87.64% | 0% | 96.1% | 100% | 71.16% | 86.27% | 100% | 81.82% | 0 |
| 19031 | RS Ibu dan Anak Assalam | 3 | 2025 | 04-09-2025 | 90% | 80% | 100% | 90% | 62.18% | 0% | 62.1% | 100% | 99.87% | 100% | 97.5% | 100% | 80 |
| 19032 | RS Umum Daerah Kawali | 3 | 2025 | 04-09-2025 | 90.29% | 90% | 100% | % | 70.39% | 0% | 87.44% | 100% | 97.1% | 93.33% | 100% | 100% | 0 |
| 19033 | RS Umum Daerah Cileungsi | 3 | 2025 | 04-10-2025 | 72.21% | 73% | 97.56% | 73.68% | 82.95% | 0.6% | 87.39% | 100% | 95.28% | 85.71% | 100% | 100% | 0 |
| 19034 | RS Jantung Hasna Medika Kuningan | 3 | 2025 | 04-10-2025 | 97.04% | 100% | 100% | 0% | 76.89% | 0% | 88.74% | 100% | 99.26% | 93.75% | 100% | 100% | 0 |
| 19035 | RS Khusus Orthopedi RSOP Ciamis | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | % | 92% | 0% | 96.43% | 100% | 78.37% | 100% | 100% | 100% | 0 |
| 19036 | RS Mitra Husada Ciawigebang | 3 | 2025 | 04-10-2025 | 100% | 81% | 97.53% | 100% | 75.82% | 1.6% | 75% | 100% | 100% | 75.68% | 96.77% | 100% | 0 |
| 19037 | RS Umum Dadi Keluarga Ciamis | 3 | 2025 | 04-08-2025 | 98.68% | 94% | 99.11% | 100% | 97.94% | 2.93% | 82.56% | 94.42% | 100% | 86.67% | 99.41% | 100% | 0 |
| 19038 | RS Permata Kuningan | 3 | 2025 | 03-12-2025 | 100% | 100% | 100% | 100% | 80.5% | 100% | 86% | 91.25% | 100% | 100% | 100% | 100% | 0 |
| 19039 | RS Umum Juliana | 3 | 2025 | 04-09-2025 | 92% | 100% | 100% | 100% | 79.1% | 0% | 35.19% | 100% | 100% | 83.44% | 100% | 100% | 88.4 |
| 19040 | RS Umum Daerah Linggajati Kuningan | 3 | 2025 | 04-10-2025 | 85.15% | 88% | 95.93% | 100% | 85.85% | 0% | 86.63% | 98.29% | 92.25% | 85.05% | 89.39% | 100% | 174 |
| 19041 | RS Umum Daerah Jampang Kulon | 3 | 2025 | 04-10-2025 | 85.87% | 85% | 100% | 100% | 79.09% | 0% | 87.02% | 100% | 89.41% | 83.87% | 100% | 100% | 0 |
| 19042 | RS Umum Daerah Majalengka | 3 | 2025 | 04-10-2025 | 98.84% | 95% | 100% | 0% | 59.25% | 0% | 79.67% | 100% | 91.83% | 98.55% | 100% | 100% | 0 |
| 19043 | RS Umum Daerah dr. Soekardjo | 3 | 2025 | 04-05-2025 | 82.36% | 82% | 99.92% | 12.5% | 27.69% | 0% | 90.39% | 100% | 88.85% | 86.36% | 99.39% | 100% | 0 |
| 19044 | RS Umum Permata Jonggol | 3 | 2025 | 04-10-2025 | 72% | 56% | 100% | 100% | 89.44% | 3.24% | 88.64% | 100% | 88.8% | 50% | 91.58% | 100% | 90 |
| 19045 | RS Umum Sumber Waras | 3 | 2025 | 04-10-2025 | 88.76% | 82% | 96.8% | 100% | 95% | 0% | 76.88% | 100% | 87.33% | 86.45% | 98.44% | 100% | 74.31 |
| 19046 | RS Umum Daerah Singaparna Medika Citrautama | 3 | 2025 | 04-10-2025 | 93.73% | 96% | 100% | 100% | 64.12% | 6.22% | 66.75% | 98.55% | 99.98% | 93.64% | 95.12% | 100% | 0 |
| 19047 | RS Umum Husada | 3 | 2025 | 04-04-2025 | 95.71% | 100% | 100% | 0% | 99.4% | 1.87% | 92.02% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19048 | RS Umum Daerah Kebayoran Lama | 3 | 2025 | 01-01-1970 | 90% | 100% | 100% | 100% | 70.8% | 1.92% | 83.77% | 100% | 95.22% | 0% | 97.81% | 0% | 0 |
| 19049 | RS Umum Mulyasari | 3 | 2025 | 04-08-2025 | 93.94% | 84% | 100% | 75% | 95.74% | 0% | 66.67% | 52.08% | 100% | 100% | 89.85% | 100% | 0 |
| 19050 | RS Umum Dharma Nugraha | 3 | 2025 | 04-07-2025 | 88% | 88% | 100% | 0% | 100% | 0% | 100% | 100% | 95.68% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.