Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19601 | RS Hermina Palembang | 3 | 2025 | 04-10-2025 | 94% | 97% | 100% | 100% | 90% | 0.45% | 91.78% | 100% | 100% | 96.92% | 100% | 100% | 0 |
| 19602 | RS Umum Daerah Muara Dua | 3 | 2025 | 04-07-2025 | 80.22% | 88% | 99.49% | 100% | 2.6% | 0% | 99.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19603 | RS Musi Medika Cendikia | 3 | 2025 | 04-10-2025 | 87.36% | 100% | 100% | 0% | 90.36% | 0% | 89.66% | 0% | 90.08% | 89.52% | 100% | 0% | 0 |
| 19604 | RS Umum Universitas Riau | 3 | 2025 | 04-10-2025 | 90% | 96% | 100% | 0% | 100% | 100% | 94.29% | 100% | 86.92% | 100% | 100% | 0% | 4.14 |
| 19605 | Charitas Hospital Kenten | 3 | 2025 | 04-09-2025 | 97.67% | 100% | 99.69% | 0% | 62.58% | 1.1% | 54.63% | 100% | 94.16% | 85.71% | 100% | 90.91% | 0 |
| 19606 | RS Eria | 3 | 2025 | 04-10-2025 | 85.13% | 96% | 95.73% | 76.19% | 66.67% | 0.58% | 76.54% | 100% | 93.33% | 72.22% | 97.26% | 72% | 0 |
| 19607 | RS Jiwa Soeprapto Provinsi Bengkulu | 3 | 2025 | 04-08-2025 | 87.89% | 95% | 100% | 0% | 98.69% | 0% | 94.75% | 0% | 99.95% | 100% | 100% | 0% | 0 |
| 19608 | RS Pertamina Kota Prabumulih | 3 | 2025 | 04-10-2025 | 95.54% | 95% | 100% | 100% | 92.86% | 0% | 99.16% | 100% | 84.98% | 88.33% | 100% | 100% | 90.19 |
| 19609 | RS Umum Daerah Kabupaten Empat Lawang | 3 | 2025 | 04-10-2025 | 86.23% | 91% | 100% | 0% | 100% | 0% | 98.2% | 100% | 100% | 77.78% | 0% | 100% | 0 |
| 19610 | RS Umum Fadhilah Kota Prabumulih | 3 | 2025 | 04-08-2025 | 99.5% | 100% | 100% | 100% | 100% | 3.45% | 100% | 100% | 100% | 91.27% | 100% | 100% | 0 |
| 19611 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 3 | 2025 | 04-10-2025 | 87.55% | 96% | 99.77% | 0% | 90.9% | 1.81% | 91.76% | 100% | 97.25% | 98.86% | 99.21% | 100% | |
| 19612 | RS Umum PMI Cabang Aceh Utara | 3 | 2025 | - | 100% | 100% | 100% | 100% | 85.26% | 0% | 80.56% | 100% | 100% | 84.35% | 100% | 100% | 0 |
| 19613 | RS Umum Awal Bros Panam | 3 | 2025 | 04-10-2025 | 85.18% | 100% | 100% | 0% | 65.19% | 23.1% | 77.43% | 100% | 100% | 81.69% | 100% | 100% | 99.51 |
| 19614 | RS Ibu dan Anak Zainab | 3 | 2025 | 04-10-2025 | 83.4% | 94% | 100% | 100% | 84.5% | 0% | 82.5% | 100% | 99.13% | 94.12% | 100% | 100% | 0 |
| 19615 | RS Umum Pertamina Palembang | 3 | 2025 | 04-09-2025 | 94.96% | 95% | 98.69% | 90.91% | 100% | 0% | 78.8% | 100% | 92.75% | 80% | 100% | 0% | 0 |
| 19616 | RS Umum dr. AK. Gani Kota Palembang | 3 | 2025 | 04-09-2025 | 95.37% | 100% | 100% | 100% | 68.78% | 0.36% | 76.15% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19617 | RS Ar-Royyan | 3 | 2025 | 01-01-1970 | 100% | 100% | 100% | 92% | 98.25% | 2.4% | 100% | 100% | 100% | 100% | 100% | 95.24% | 0 |
| 19618 | RS Ibu dan Anak Annisa | 3 | 2025 | 04-07-2025 | 89% | 100% | 100% | 100% | 82.22% | 1.69% | 82.02% | 100% | 100% | 87.95% | 100% | 100% | 0 |
| 19619 | RS Umum Daerah Gandus Palembang | 3 | 2025 | 04-10-2025 | 85.05% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 93.77% | 100% | 100% | 100% | 0 |
| 19620 | RS Umum Sansani | 3 | 2025 | 04-10-2025 | 99.58% | 100% | 100% | 0% | 100% | 0% | 86.42% | 100% | 100% | 100% | 100% | 0% | 100 |
| 19621 | RS Umum Daerah Kabupaten Ogan Ilir | 3 | 2025 | 08-06-2025 | 96.12% | 97% | 92.05% | 100% | 98.3% | 0% | 100% | 99.38% | 100% | 100% | 97.42% | 98.46% | 93 |
| 19622 | RS Umum Charitas Hospital Palembang | 3 | 2025 | 04-09-2025 | 99.23% | 100% | 100% | 100% | 82.3% | 4.01% | 58.04% | 100% | 97.92% | 92.86% | 100% | 100% | 0 |
| 19623 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 3 | 2025 | 04-10-2025 | 86.05% | 98% | 100% | % | 93.02% | % | 97.25% | 100% | 100% | 0% | 100% | 0% | 0 |
| 19624 | RS Umum Daerah Ogan Komering Ulu Timur | 3 | 2025 | 04-09-2025 | 95.98% | 91% | 91.82% | 100% | 91.02% | 0% | 93.92% | 100% | 100% | 79.71% | 93.25% | 100% | 86.26 |
| 19625 | RS Umum Daerah Kota Prabumulih | 3 | 2025 | 04-10-2025 | 85.06% | 98% | 86.92% | 81.82% | 73.4% | 4.6% | 87.23% | 100% | 99.26% | 81.94% | 90.17% | 0% | 85.02 |
| 19626 | RS Awal Bros A. Yani | 3 | 2025 | 04-08-2025 | 80.02% | 93% | 100% | 100% | 81.76% | 2.67% | 79.36% | 100% | 97.81% | 90.16% | 100% | 100% | 91.51 |
| 19627 | RS Ibu dan Anak Mama | 3 | 2025 | 04-08-2025 | 94% | 79% | 100% | 100% | 95.85% | 0% | 96.7% | 0% | 97.74% | 100% | 100% | 100% | 98 |
| 19628 | RS Umum Ummi Bengkulu | 3 | 2025 | 04-10-2025 | 91.53% | 99% | 100% | 62.79% | 57.92% | 0% | 98.77% | 100% | 99.98% | 78.31% | 100% | 100% | 0 |
| 19629 | RS Umum Pusat Dr. Rivai Abdullah | 3 | 2025 | 04-10-2025 | 91.25% | 100% | 100% | 0% | 67.12% | 0% | 87.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19630 | RS Islam Siti Khadijah | 3 | 2025 | 04-10-2025 | 96.33% | 100% | 100% | 0% | 84.62% | 0% | 100% | 100% | 100% | 97.5% | 100% | 100% | 0 |
| 19631 | Charitas Hospital Belitang | 3 | 2025 | 04-04-2025 | 85.4% | 100% | 100% | 100% | 86.67% | 0% | 92.32% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 19632 | RS Umum Pusri Palembang | 3 | 2025 | 04-08-2025 | 87.09% | 100% | 100% | 100% | 82.19% | 1.08% | 87.42% | 100% | 98.22% | 96.77% | 100% | 100% | 0 |
| 19633 | RS Umum Graha Mandiri | 3 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 19634 | RS Ibu dan Anak Marissa Palembang | 3 | 2025 | 04-01-2025 | 79% | 76% | 86.67% | 100% | 66.67% | 0% | 70% | 100% | 53.57% | 68.18% | 71.43% | 100% | 0 |
| 19635 | RS Umum Daerah Pratama Makarti Jaya | 3 | 2025 | 04-10-2025 | 85.85% | 91% | 100% | 0% | 81.15% | 0% | 84.62% | 100% | 91.1% | 0% | 100% | 0% | 0 |
| 19636 | RS AR Bunda Kota Prabumulih | 3 | 2025 | 04-01-2025 | 86.44% | 90% | 94.07% | 100% | 86.96% | 100% | 95.42% | 100% | 87.5% | 85.16% | 93.41% | 100% | 0 |
| 19637 | RS Umum YK Madira Palembang | 3 | 2025 | 04-08-2025 | 97.5% | 95% | 100% | 87.5% | 98% | 0% | 98% | 100% | 100% | 100% | 100% | 97.5% | 0 |
| 19638 | RS Umum Awal Bros Pekanbaru | 3 | 2025 | 04-08-2025 | 99.1% | 100% | 100% | 0% | 35.11% | 11.81% | 76.91% | 100% | 0% | 84.15% | 100% | 100% | 97 |
| 19639 | RS Ibu dan Anak Az-Zahra Palembang | 3 | 2025 | 04-07-2025 | 97.9% | 99% | 100% | 100% | 77.34% | 0% | 80.62% | 100% | 98.08% | 100% | 100% | 100% | 89.79 |
| 19640 | RS Umum Daerah Sukajadi | 3 | 2025 | 04-09-2025 | 98.11% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 87.64% | 100% | 100% | 0% | 0 |
| 19641 | RS Khusus Mata SMEC Pekanbaru | 3 | 2025 | 04-08-2025 | 95% | 100% | 100% | 0% | 97.12% | 1.89% | 100% | 100% | 97.17% | 100% | 100% | 100% | 89 |
| 19642 | RS Bunda Medika Jakabaring | 3 | 2025 | 04-08-2025 | 97.5% | 99% | 100% | 86.67% | 91.07% | 0.53% | 97.72% | 100% | 93.7% | 94.67% | 100% | 100% | 92 |
| 19643 | RS Siloam Sriwijaya Palembang | 3 | 2025 | 04-08-2025 | 93.31% | 100% | 100% | 100% | 87.71% | 6.39% | 76.5% | 100% | 100% | 82.5% | 100% | 96.83% | 0 |
| 19644 | RS Ibu dan Anak Bunda Noni | 3 | 2025 | 04-08-2025 | 95% | 100% | 100% | 0% | 85% | 0% | 85.71% | 0% | 100% | 100% | 100% | 0% | 0 |
| 19645 | RS Rafflesia Bengkulu | 3 | 2025 | 05-10-2025 | 79.86% | 82% | 99.73% | 100% | 98.85% | 4.2% | 74.29% | 100% | 96.56% | 87.5% | 100% | 100% | 0 |
| 19646 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 3 | 2025 | 04-05-2025 | 98% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19647 | RS Bhayangkara M. Hasan Palembang | 3 | 2025 | 04-09-2025 | 91% | 90% | 99.04% | 100% | 97.92% | 1.02% | 97.63% | 100% | 99.83% | 100% | 97.96% | 100% | 0 |
| 19648 | RS Umum Bina Kasih | 3 | 2025 | 04-09-2025 | 90% | 100% | 100% | 100% | 82.14% | 0% | 65.87% | 100% | 89% | 0% | 100% | 100% | 0 |
| 19649 | RS Pelabuhan Palembang | 3 | 2025 | 04-10-2025 | 90% | 100% | 100% | 100% | 90.39% | 0% | 71.65% | 100% | 98.37% | 85% | 100% | 100% | 83.53 |
| 19650 | RS Umum Mitra Medika Premiere | 3 | 2025 | 04-08-2025 | 98.98% | 100% | 99.4% | 0% | 73.31% | 15.58% | 93.29% | 100% | 99.97% | 76.92% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.