Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19551 | RS Umum Daerah Semende Darat Laut | 3 | 2025 | 04-09-2025 | 95% | 72% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 0 |
| 19552 | RS Umum Daerah Hasanuddin Damrah Manna | 3 | 2025 | 04-09-2025 | 89% | 92% | 100% | 100% | 89.06% | 100% | 96.88% | 100% | 100% | 90.48% | 100% | 87.5% | 0 |
| 19553 | RS Umum Baiturahim Jambi | 3 | 2025 | 04-10-2025 | 95.46% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.04% | 85.88% | 100% | 100% | 0 |
| 19554 | RS Umum Erni Medika | 3 | 2025 | 04-05-2025 | 93.75% | 94% | 100% | 100% | 90% | 0% | 96% | 100% | 100% | 100% | 100% | 100% | 50 |
| 19555 | RS Ibu dan Anak Dwi Sari | 3 | 2025 | 04-08-2025 | 93.18% | 100% | 100% | 78.72% | 99.74% | 0% | 98.6% | 100% | 100% | 99.5% | 100% | 100% | 98 |
| 19556 | RS Umum Daerah Lubai Ulu | 3 | 2025 | 04-12-2025 | 92.5% | 85% | 90% | 0% | 93.43% | 0% | 70.97% | 100% | 87.29% | 92.5% | 100% | 100% | 81 |
| 19557 | RS Merangin Medical Centre | 3 | 2025 | 04-10-2025 | 97.92% | 100% | 100% | 100% | 95.16% | 4% | 92.86% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 19558 | RS Umum Rimbo Medika | 3 | 2025 | 04-08-2025 | 80.5% | 91% | 100% | 20% | 86.99% | 20% | 87.01% | 100% | 88.28% | 81.48% | 100% | 100% | 0 |
| 19559 | RS As-syifa | 3 | 2025 | 04-03-2025 | 87.68% | 100% | 100% | 63.64% | 74% | 6.35% | 92.92% | 100% | 96.38% | 83.33% | 100% | 100% | 0 |
| 19560 | RS Umum Daerah Tugu Jaya | 3 | 2025 | 04-09-2025 | 99% | 96% | 100% | % | 97.78% | % | 100% | 100% | 97.78% | 100% | 100% | 100% | 0 |
| 19561 | RS Pertamina Dumai | 3 | 2025 | - | 98% | 97% | 99.12% | 0% | 80.21% | 0% | 58.28% | 100% | 92.02% | 100% | 100% | 100% | 0 |
| 19562 | RS Umum Prima Pekanbaru | 3 | 2025 | 04-10-2025 | 86.18% | 99% | 98.63% | 83.33% | 81.58% | 4.91% | 86.6% | 98.8% | 80.1% | 80% | 99.85% | 100% | 0 |
| 19563 | RS Hermina OPI Jakabaring | 3 | 2025 | 04-10-2025 | 95.5% | 94% | 100% | 96.97% | 76.67% | 0.43% | 80.95% | 100% | 81.25% | 80% | 100% | 0% | 0 |
| 19564 | RS Tk. III 02.06.01 dr. Bratanata | 3 | 2025 | 04-09-2025 | 99.45% | 100% | 99.24% | 100% | 99.82% | 0% | 77.3% | 100% | 99.97% | 100% | 92.8% | 100% | 0 |
| 19565 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 3 | 2025 | 04-09-2025 | 87.67% | 91% | 100% | 100% | 94.28% | 0% | 100% | 100% | 83.88% | 60% | 100% | 100% | 0 |
| 19566 | Charitas Hospital Arga Makmur | 3 | 2025 | 04-08-2025 | 76.92% | 85% | 100% | 33.33% | 100% | 0% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 19567 | RS Umum Melati | 3 | 2025 | 04-09-2025 | 94.5% | 87% | 98.22% | 100% | 60.68% | 0% | 98.77% | 100% | 96.9% | 100% | 100% | 100% | 0 |
| 19568 | RS Tk. IV Lahat | 3 | 2025 | 04-07-2025 | 75% | 100% | 96% | 100% | 70% | 81% | 80% | 94% | 82% | 100% | 90% | 100% | 0 |
| 19569 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 3 | 2025 | 04-05-2025 | 99.72% | 99% | 96.06% | 100% | 95.39% | 0% | 98.44% | 100% | 82.54% | 28.57% | 92.25% | 100% | 0 |
| 19570 | RS Umum Bukit Asam Medika | 3 | 2025 | 04-10-2025 | 98.19% | 99% | 99.33% | 25% | 75.43% | 0% | 92.02% | 95.29% | 98.03% | 0% | 100% | 100% | 0 |
| 19571 | RS Umum Daerah H. Abdurrahman Sayoeti | 3 | 2025 | 04-08-2025 | 92.41% | 100% | 95.48% | 0% | 40.52% | 0% | 83.95% | 100% | 92.7% | 95.24% | 100% | 100% | 0 |
| 19572 | RS Umum Daerah Haji Abdoel Madjid Batoe | 3 | 2025 | 01-01-1970 | 89.5% | 99% | 98.5% | 100% | 93.5% | 0% | 97.5% | 100% | 98.5% | 95% | 100% | 100% | 0 |
| 19573 | RS Umum Daerah Kolonel Abundjani/Bangko | 3 | 2025 | 04-09-2025 | 97.9% | 97% | 99.13% | 0% | 47.15% | 0% | 99.22% | 100% | 97.14% | 0% | 100% | 0% | 0 |
| 19574 | RS Ibu dan Anak Ananda Lubuk Linggau | 3 | 2025 | 04-09-2025 | 96.85% | 100% | 100% | 100% | 95.34% | 3.17% | 93.87% | 100% | 92.12% | 100% | 100% | 100% | 91 |
| 19575 | RS Jiwa Daerah Provinsi Jambi | 3 | 2025 | 04-10-2025 | 87.18% | 100% | 100% | % | 84.48% | % | 77% | 100% | 87% | 60.71% | 100% | 0% | 0 |
| 19576 | RS Rapha Theresia | 3 | 2025 | 04-09-2025 | 97% | 100% | 100% | 100% | 91.82% | 3.85% | 59.72% | 100% | 100% | 0% | 100% | 0% | 0 |
| 19577 | RS Siloam Jambi | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 60.56% | 0.74% | 69.05% | 100% | 96.94% | 40% | 100% | 100% | 0 |
| 19578 | RS Langit Golden Medika | 3 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 98.98% | 1.5% | 100% | 100% | 98.67% | 100% | 100% | 0% | 0 |
| 19579 | RS Umum Daerah Lebong | 3 | 2025 | 01-01-1970 | 85.71% | 100% | 100% | 100% | 89.55% | 50% | 100% | 100% | 100% | 100% | 100% | 75% | 0 |
| 19580 | RS Umum Daerah Lahat | 3 | 2025 | 01-01-1970 | 87.5% | 88% | 100% | 93.33% | 93.33% | 0% | 93.33% | 100% | 90% | 91.67% | 100% | 90% | 0 |
| 19581 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 3 | 2025 | 04-10-2025 | 78.7% | 67% | 100% | 90.91% | 83.97% | 3.93% | 90.39% | 100% | 95.84% | 87.88% | 100% | 100% | |
| 19582 | RS Siloam Silampari | 3 | 2025 | 04-06-2025 | 97.01% | 98% | 100% | 0% | 46.07% | 0% | 77.7% | 100% | 89.7% | 100% | 100% | 100% | 0 |
| 19583 | RS Daerah Madani Kota Pekanbaru | 3 | 2025 | 04-09-2025 | 76.56% | 81% | 100% | 100% | 98.3% | 0% | 100% | 100% | 94.7% | 100% | 100% | 100% | 0 |
| 19584 | RS Umum Santa Theresia | 3 | 2025 | 04-10-2025 | 85.54% | 87% | 100% | 0% | 84.47% | 2.6% | 91.95% | 94.7% | 96.66% | 84% | 100% | 100% | 0 |
| 19585 | RS Umum Sriwijaya | 3 | 2025 | 01-01-1970 | 83% | 98% | 100% | 100% | 88.46% | 0% | 90.69% | 100% | 87.05% | 80% | 100% | 100% | 0 |
| 19586 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 3 | 2025 | 04-09-2025 | 94.01% | 92% | 100% | 0% | 95.65% | 1.61% | 100% | 100% | 95.36% | 0% | 100% | 100% | 0 |
| 19587 | RS Khusus Mata Pekanbaru Eye Center | 3 | 2025 | - | 93.63% | 91% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19588 | RS Umum Bunda Palembang | 3 | 2025 | 04-03-2025 | 85% | 87% | 90% | 86.96% | 90% | 20% | 90% | 85% | 90% | 85% | 87% | 100% | 87 |
| 19589 | RS Umum Daerah Dr. M. Yunus Bengkulu | 3 | 2025 | 04-10-2025 | 92.81% | 93% | 99.1% | 100% | 43.26% | 3.42% | 99.39% | 100% | 81.85% | 94.67% | 98.97% | 100% | 0 |
| 19590 | RS Umum Daerah Palembang Bari | 3 | 2025 | 04-09-2025 | 86.09% | 100% | 100% | 100% | 97.92% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19591 | RS Umum Pekanbaru Medical Center | 3 | 2025 | 04-10-2025 | 77.5% | 65% | 100% | 80% | 74.72% | 4.39% | 55.02% | 100% | 87.65% | 0% | 100% | 0% | 0 |
| 19592 | RS Islam At-Taqwa Gumawang | 3 | 2025 | 04-10-2025 | 86% | 96% | 83.49% | 100% | 73.6% | 2.22% | 86.81% | 100% | 93.88% | 0% | 100% | 100% | 0 |
| 19593 | RS Umum Myria Palembang | 3 | 2025 | 04-10-2025 | 92.11% | 96% | 100% | 100% | 61.22% | 0.61% | 83.39% | 100% | 98.33% | 77.41% | 98.45% | 100% | 0 |
| 19594 | RS Umum Daerah Martapura | 3 | 2025 | 04-09-2025 | 85.8% | 100% | 94.69% | 100% | 99.85% | 0% | 97.68% | 100% | 100% | 91.11% | 93.72% | 0% | 0 |
| 19595 | RS Muhammadiyah Palembang | 3 | 2025 | 04-10-2025 | 100% | 100% | 99.63% | 0% | 97.99% | 0% | 56.76% | 92.86% | 100% | 96.43% | 100% | 100% | 402 |
| 19596 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 3 | 2025 | 01-01-1970 | 83% | 100% | 100% | 0% | 95.28% | 0% | 100% | 0% | 100% | 95.83% | 100% | 100% | 0 |
| 19597 | RS Umum Ar-Rasyid Palembang | 3 | 2025 | 04-09-2025 | 96.32% | 100% | 100% | 100% | 82.81% | 0.3% | 82.5% | 100% | 91.94% | 87.5% | 100% | 100% | 0 |
| 19598 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 3 | 2025 | 04-02-2025 | 90.62% | 100% | 93.94% | 0% | 65.63% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19599 | RS Ibu dan Anak Andini | 3 | 2025 | 04-08-2025 | 90% | 100% | 100% | 100% | 90% | 100% | 90.06% | 100% | 0% | 90% | 100% | 100% | 0 |
| 19600 | RS Ibu dan Anak Rika Amelia | 3 | 2025 | 04-09-2025 | 85% | 100% | 100% | 90% | 100% | 2% | 85% | 100% | 86% | 85% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.