Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19451 | RS Umum Imanuel Way Halim | 3 | 2025 | 01-01-1970 | 89.91% | 99% | 99.22% | 0% | 78.18% | 12.89% | 57.49% | 100% | 95.97% | 37.78% | 98.47% | 100% | 0 |
| 19452 | RS Umum Setia Mitra | 3 | 2025 | 04-09-2025 | 96.56% | 100% | 100% | 100% | 90.45% | 0% | 88.5% | 100% | 93.46% | 85% | 100% | 100% | 0 |
| 19453 | RS Bhayangkara Polda Kep. Bangka Belitung | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 100 |
| 19454 | RS Airan Raya | 3 | 2025 | 04-07-2025 | 90% | 99% | 100% | 0% | 86.08% | 4.18% | 70.32% | 100% | 97.23% | 84.88% | 99.88% | 100% | 0 |
| 19455 | RS Tk. IV 02.07.04 | 3 | 2025 | 01-01-1970 | 100% | 80% | 92% | 100% | 80% | 100% | 90.91% | 100% | 83.33% | 92% | 100% | 100% | 0 |
| 19456 | RS Ibu dan Anak Ibunda | 3 | 2025 | 04-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19457 | RS Ibu dan Anak Harapan Bunda | 3 | 2025 | 04-10-2025 | 91% | 100% | 100% | 100% | 97.55% | 0% | 98.55% | 100% | 100% | 100% | 100% | 0% | 85.233 |
| 19458 | RS Ibu dan Anak Frisdhy Angel | 3 | 2025 | 04-10-2025 | 93% | 100% | 100% | 100% | 87.21% | 0% | 91.58% | 100% | 100% | 100% | 100% | 0% | |
| 19459 | RS Umum Pondok Indah | 3 | 2025 | 04-10-2025 | 98.49% | 100% | 100% | 100% | 81.3% | 4.46% | 85.95% | 100% | 0% | 91.67% | 100% | 88.1% | 0 |
| 19460 | RS Umum Daerah Embung Fatimah Kota Batam | 3 | 2025 | 04-09-2025 | 59.58% | 69% | 100% | 0% | 80.95% | 18.39% | 93.35% | 100% | 86.55% | 0% | 100% | 100% | 89.66 |
| 19461 | RS Siloam Bangka | 3 | 2025 | 04-09-2025 | 95.59% | 100% | 100% | 50% | 53% | 0.91% | 85.82% | 97.97% | 100% | 0% | 100% | 92.31% | 0 |
| 19462 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 3 | 2025 | 04-10-2025 | 82% | 94% | 97.78% | 100% | 68.15% | 5% | 81.11% | 100% | 97.93% | 91.43% | 97.14% | 100% | 80 |
| 19463 | RS Umum Mardi Waluyo | 3 | 2025 | 04-10-2025 | 97.93% | 96% | 99.75% | 0% | 83.51% | 0% | 84.35% | 100% | 93.5% | 96.77% | 99.96% | 83.33% | 0 |
| 19464 | RS Bhayangkara Jitra Kota Bengkulu | 3 | 2025 | 04-09-2025 | 84% | 90% | 100% | 100% | 60.24% | 0% | 68.52% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19465 | RS Ibu dan Anak Kasih Sayang Ibu | 3 | 2025 | 04-10-2025 | 96.5% | 100% | 100% | 100% | 92.49% | 0% | 100% | 100% | 100% | 90.74% | 100% | 100% | |
| 19466 | RS Hj. Bunda Halimah | 3 | 2025 | 04-10-2025 | 86% | 77% | 100% | 100% | 82% | 0% | 83.23% | 100% | 84% | 89.73% | 100% | 100% | 0 |
| 19467 | RS Ibu dan Anak Dzakirah | 3 | 2025 | 04-09-2025 | 98% | 100% | 100% | 100% | 97.64% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 90.52 |
| 19468 | RS Umum Permata Hati | 3 | 2025 | 01-01-1970 | 98.96% | 98% | 98.62% | 100% | 89.97% | 4% | 100% | 100% | 100% | 100% | 98.27% | 0% | 0 |
| 19469 | RS Umum Daerah Kab. Bangka Selatan | 3 | 2025 | 04-10-2025 | 90.5% | 94% | 100% | 100% | 84.63% | 0% | 93.87% | 100% | 89.56% | 81.82% | 100% | 100% | 0 |
| 19470 | RS Ibu dan Anak Mutiara Hati | 3 | 2025 | 04-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 90.28% | 100% | 100% | 69.44% | 100% | 100% | 0 |
| 19471 | RS Umum Daerah Ragab Begawe Caram | 3 | 2025 | 04-10-2025 | 90% | 100% | 100% | 100% | 70.06% | 1.23% | 84.49% | 100% | 90.24% | 87.68% | 100% | 100% | 0 |
| 19472 | RS Pratama Bangka Tengah | 3 | 2025 | 04-09-2025 | 72.53% | 79% | 100% | 0% | 98.65% | 0% | 100% | 0% | 87.81% | 100% | 100% | 0% | 0 |
| 19473 | RS Ibu dan Anak JWCC Asih | 3 | 2025 | 04-10-2025 | 89.95% | 100% | 100% | 100% | 89.88% | 3.7% | 88.28% | 100% | 0% | 94.44% | 100% | 100% | 0 |
| 19474 | RS Umum Bakti Timah Muntok | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 79.27% | 100% | 92.76% | 80% | 72.73% | 0% | 85 |
| 19475 | RS Umum Islam Asy-Syifaa Bandar Jaya | 3 | 2025 | 04-07-2025 | 88.27% | 90% | 100% | 100% | 81.67% | 1.8% | 41.78% | 100% | 92.63% | 85% | 100% | 100% | 87.65 |
| 19476 | RS Umum Penawar Medika | 3 | 2025 | 04-09-2025 | 87% | 91% | 98.44% | 0% | 96.09% | 0% | 96.88% | 100% | 98.44% | 98.44% | 98.44% | 100% | 0 |
| 19477 | RS Umum Tebet | 3 | 2025 | 04-09-2025 | 87% | 100% | 100% | 100% | 83.75% | 2.5% | 86.36% | 100% | 84.34% | 83.8% | 100% | 100% | 310 |
| 19478 | RS Umum Urip Sumoharjo | 3 | 2025 | 04-09-2025 | 86.19% | 100% | 100% | 0% | 93.33% | 0.81% | 100% | 97.67% | 98.8% | 100% | 100% | 81.29% | 0 |
| 19479 | RS Umum Daerah Depati Hamzah | 3 | 2025 | 04-10-2025 | 98.46% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 99.21% | 100% | 100% | 0% | 91.13 |
| 19480 | RS Umum Awal Bros Batam | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 100% | 97.36% | 4.41% | 87.87% | 100% | 99.09% | 100% | 100% | 100% | 0 |
| 19481 | RS Umum Advent Bandar Lampung | 3 | 2025 | 04-07-2025 | 89.11% | 67% | 100% | 100% | 100% | 0.97% | 73.46% | 85.06% | 97.14% | 74.19% | 100% | 89.47% | 90 |
| 19482 | RS Umum Daerah Tulang Bawang Barat | 3 | 2025 | 04-10-2025 | 97.36% | 99% | 100% | 100% | 87.08% | 0% | 83.33% | 100% | 95.67% | 92.31% | 100% | 0% | 0 |
| 19483 | RS Umum Santa Elisabeth Batam Kota | 3 | 2025 | 04-10-2025 | 88.95% | 100% | 100% | 100% | 90.26% | 0% | 100% | 100% | 99.7% | 80% | 100% | 100% | 88.21 |
| 19484 | RS Tk. IV Bengkulu | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 0% | 92.91% | 0% | 86.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19485 | RS Primaya Bhakti Wara | 3 | 2025 | 04-10-2025 | 92.03% | 100% | 100% | 100% | 100% | 0% | 98.91% | 100% | 99.62% | 83.12% | 82.68% | 100% | 0 |
| 19486 | RS Umum Daerah Kepulauan Seribu | 3 | 2025 | 01-01-1970 | 96% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19487 | RS Ibu Anak Hidayah Ibu | 3 | 2025 | - | 99.53% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 98.84% | 97.67% | 100% | 0 |
| 19488 | RS Gunung Manik | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | 0% | 84.17% | 0% | 81.4% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19489 | RS Ibu dan Anak Anugerah Medical Center Metro | 3 | 2025 | 04-09-2025 | 98% | 100% | 100% | 100% | 89.64% | 0% | 92.09% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 19490 | RS Gigi dan Mulut Univ. Prof. Moestopo | 3 | 2025 | 04-10-2025 | 85% | 93% | 100% | 0% | 92.97% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 19491 | RS Ibu dan Anak Griya Medika Batam | 3 | 2025 | 01-01-1970 | 94% | 100% | 100% | 81.25% | 83.02% | 3.57% | 82.05% | 100% | 83.67% | 80.85% | 100% | 100% | 0 |
| 19492 | RS Umum Arsani | 3 | 2025 | 04-03-2025 | 97.5% | 95% | 100% | 94.87% | 97.9% | 0% | 100% | 97.55% | 99.88% | 99.38% | 100% | 100% | 0 |
| 19493 | RS Bedah Siloam Asri | 3 | 2025 | 04-10-2025 | 92.08% | 100% | 100% | 100% | 65.94% | 6.49% | 60% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 19494 | RS Umum Daerah Alimuddin Umar | 3 | 2025 | - | 91.89% | 94% | 100% | 100% | 83.81% | 0% | 100% | 100% | 87.34% | 100% | 100% | 100% | 0 |
| 19495 | RS Umum Daerah KH. Muhammad Thohir KRUI | 3 | 2025 | - | 94% | 100% | 100% | % | 86.46% | % | 100% | 47.14% | 95.24% | 100% | 0% | 100% | 0 |
| 19496 | RS Umum Asy-Syifa Medika | 3 | 2025 | 04-10-2025 | 94.22% | 100% | 100% | 100% | 100% | 5.75% | 89.76% | 100% | 91.8% | 100% | 100% | 100% | 0 |
| 19497 | RS Khusus Ibu dan Anak Brawijaya | 3 | 2025 | 04-10-2025 | 86% | 93% | 100% | 0% | 96.43% | 0% | 77.14% | 100% | 99.89% | 82% | 100% | 100% | 0 |
| 19498 | RS Umum Tria Dipa | 3 | 2025 | 04-09-2025 | 99.77% | 99% | 99.35% | 33.33% | 71.64% | 11.76% | 45.51% | 100% | 95.47% | 66.67% | 100% | 100% | 83 |
| 19499 | RS Umum Bumi Waras | 3 | 2025 | 04-08-2025 | 84.5% | 97% | 100% | 50% | 62.5% | 0% | 81.05% | 100% | 84.62% | 52.94% | 92.65% | 83.33% | 93 |
| 19500 | RS Umum Yukum Medical Centre | 3 | 2025 | 04-09-2025 | 97.44% | 99% | 100% | 100% | 100% | 0.54% | 93.75% | 95.83% | 100% | 93.02% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.