Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19351 | RS Umum Daerah Selasih Riau | 3 | 2025 | 04-10-2025 | 49.5% | 85% | 91.5% | 100% | 92.51% | 0% | 98.21% | 100% | 0% | 91.53% | 89.86% | 100% | 0 |
| 19352 | RS Umum Tandun | 3 | 2025 | 04-09-2025 | 85.67% | 100% | 100% | 0% | 38.02% | 0% | 98.18% | 100% | 75.84% | 89.19% | 100% | 0% | 0 |
| 19353 | RS Umum Mutia Sari | 3 | 2025 | 04-11-2025 | 96% | 97% | 100% | 100% | 92.31% | 0% | 88.33% | 100% | 100% | 22.22% | 100% | 0% | 0 |
| 19354 | RS Natar Medika | 3 | 2025 | 04-10-2025 | 93.08% | 100% | 100% | 100% | 96.88% | 37.5% | 87.5% | 100% | 99.47% | 100% | 100% | 100% | 83.8 |
| 19355 | RS Bhayangkara Polda Lampung | 3 | 2025 | 01-07-2026 | 99.5% | 100% | 100% | 100% | 100% | 0% | 70.27% | 100% | 97.96% | 100% | 100% | 100% | 81 |
| 19356 | RS Umum Daerah Kota Tanjung Pinang | 3 | 2025 | 01-01-1970 | 90% | 90% | 100% | 76.47% | 84.4% | 0% | 59.98% | 100% | 100% | 91.36% | 100% | 100% | 0 |
| 19357 | RS Ibu dan Anak Puri Betik Hati | 3 | 2025 | 04-06-2025 | 95.79% | 93% | 99.31% | 100% | 81.27% | 0% | 87.7% | 100% | 88.33% | 100% | 100% | 100% | 0 |
| 19358 | RS Umum Daerah Zainal Abidin Pagar Alam | 3 | 2025 | 04-05-2025 | 91.86% | 100% | 100% | 100% | 87.78% | 0% | 100% | 100% | 91.67% | 100% | 100% | 100% | 0 |
| 19359 | RS Umum Daerah DR. Eko Maulana Ali | 3 | 2025 | 04-10-2025 | 98% | 96% | 97% | 0% | 97% | 0% | 97% | 98% | 97% | 61% | 97% | 0% | 95 |
| 19360 | RS Badan Pengusahaan Batam | 3 | 2025 | 04-10-2025 | 85.59% | 100% | 100% | 100% | 93.13% | 0% | 94.92% | 100% | 93.83% | 95.24% | 100% | 100% | 94.1 |
| 19361 | RS Bakti Timah Pangkalpinang | 3 | 2025 | 04-06-2025 | 93.68% | 95% | 100% | 100% | 76.98% | 0% | 85.26% | 100% | 83.65% | 100% | 100% | 0% | 0 |
| 19362 | RS Keluarga Husada Batam | 3 | 2025 | 01-01-1970 | 93.5% | 82% | 100% | 0% | 100% | 100% | 100% | 0% | 83.33% | 100% | 100% | 100% | 0 |
| 19363 | RS Orthopedi Siaga Raya | 3 | 2025 | 04-10-2025 | 92.04% | 100% | 100% | % | 98.39% | 0% | 73.87% | 100% | 99.01% | 87.5% | 100% | 100% | 0 |
| 19364 | RS Umum Almah | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 86.36% | 0% | 100% | 100% | 100% | 0% | 0 |
| 19365 | RS Umum Daerah Menggala Tulang Bawang | 3 | 2025 | 04-10-2025 | 82% | 81% | 100% | 0% | 84.1% | 4.35% | 89.92% | 100% | 80.54% | 93.75% | 100% | 0% | |
| 19366 | RS Umum Pertamina-Bintang Amin Lampung | 3 | 2025 | 04-10-2025 | 76.5% | 88% | 96.43% | 100% | 93.46% | 1.26% | 64.74% | 100% | 97.44% | 70.59% | 98.07% | 100% | 0 |
| 19367 | RS Umum Daerah Demang Sepulau Raya | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 48.56% | 0% | 93.59% | 100% | 92.05% | 100% | 100% | 75% | 0 |
| 19368 | RS Utama | 3 | 2025 | 04-10-2025 | 95.59% | 100% | 94.25% | 100% | 91.85% | 0% | 100% | 100% | 0% | 95.24% | 100% | 100% | 0 |
| 19369 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 3 | 2025 | 04-09-2025 | 95.33% | 100% | 100% | 100% | 85.05% | 0.69% | 87.1% | 100% | 100% | 37.14% | 100% | 100% | 0 |
| 19370 | RS Umum Daerah Sjafrie Rachman Puding Besar | 3 | 2025 | 04-09-2025 | 97.2% | 98% | 100% | 0% | 97.22% | 0% | 100% | 100% | 96.21% | 93.02% | 100% | 0% | 0 |
| 19371 | RS Umum Graha Hermine | 3 | 2025 | 04-09-2025 | 99.5% | 100% | 100% | 90.48% | 85.61% | 0% | 78.12% | 100% | 97.31% | 82.93% | 100% | 90% | 0 |
| 19372 | RS Umum Bhakti Timah | 3 | 2025 | 04-06-2025 | 98.48% | 99% | 100% | 80% | 80.2% | 0% | 80.22% | 100% | 89.05% | 88% | 100% | 100% | 0 |
| 19373 | RS Ibu dan Anak Mutiara Putri | 3 | 2025 | 04-09-2025 | 95.24% | 97% | 100% | 100% | 97.35% | 0% | 86.41% | 100% | 98.5% | 100% | 100% | 0% | 0 |
| 19374 | RS Ibu dan Anak Bunda | 3 | 2025 | 04-10-2025 | 96.8% | 100% | 100% | 76.92% | 84.21% | 25.49% | 90.11% | 100% | 96.84% | 90.48% | 100% | 87.5% | 0 |
| 19375 | RS Umum Dr. Suyoto Pusrehab Kemhan | 3 | 2025 | 04-09-2025 | 77.8% | 83% | 98.83% | 0% | 0% | 17.13% | 55.09% | 100% | 94.5% | 0% | 98.83% | 100% | 0 |
| 19376 | RS Umum Haji Kamino | 3 | 2025 | 04-09-2025 | 90.2% | 100% | 100% | 100% | 96.05% | 0% | 99.24% | 100% | 100% | 100% | 100% | 100% | 88.88 |
| 19377 | RS Umum Daerah dr. H. Marsidi Judono | 3 | 2025 | 04-10-2025 | 90.5% | 94% | 100% | 12.5% | 77.03% | 0.55% | 100% | 100% | 98.98% | 80% | 100% | 100% | 0 |
| 19378 | RSUP Fatmawati | 3 | 2025 | 04-10-2025 | 79.2% | 89% | 98.61% | 100% | 60.46% | 1.92% | 80.73% | 99.34% | 94.65% | 100% | 99.14% | 100% | 81.4 |
| 19379 | RS Umum Charis Medika | 3 | 2025 | - | 93.5% | 86% | 100% | 50% | 85% | 100% | 85.26% | 100% | 90.91% | 100% | 100% | 100% | 0 |
| 19380 | RS Umum MMC | 3 | 2025 | 04-09-2025 | 95% | 100% | 100% | 0% | 98.68% | 7.2% | 48.84% | 77.25% | 99.99% | 33.33% | 100% | 100% | 96 |
| 19381 | RS Umum Harapan Bunda | 3 | 2025 | 04-08-2025 | 97.37% | 98% | 98.58% | 100% | 90.48% | 99.71% | 88.03% | 100% | 84.81% | 82.35% | 95% | 100% | 96 |
| 19382 | RS Umum Kartini | 3 | 2025 | 05-09-2025 | 97.5% | 100% | 100% | 100% | 93.04% | 9.09% | 86.09% | 100% | 97.96% | 68.42% | 100% | 95% | 87 |
| 19383 | RS Maria Regina | 3 | 2025 | 04-10-2025 | 100% | 100% | 99.35% | 100% | 92.25% | 0% | 100% | 100% | 94.09% | 88.89% | 99.02% | 100% | 0 |
| 19384 | RS Umum Daerah Tarempa | 3 | 2025 | 04-10-2025 | 90% | 80% | 100% | 100% | 100% | 0% | 100% | 80% | 100% | 100% | 75.56% | 50% | 0 |
| 19385 | RS Budi Medika | 3 | 2025 | 01-01-1970 | 88.5% | 95% | 99.6% | 0% | 80.01% | 0% | 87% | 100% | 88.97% | 88% | 93.02% | 100% | 97 |
| 19386 | RS Ibu Anak Puti Bungsu | 3 | 2025 | 04-09-2025 | 99.07% | 99% | 81.4% | 100% | 96.45% | 0% | 94.59% | 100% | 100% | 100% | 100% | 100% | 95.98 |
| 19387 | RS Khusus Kanker MRCCC Siloam Semanggi | 3 | 2025 | 04-07-2025 | 93.74% | 97% | 100% | 100% | 63.58% | 2.91% | 75.78% | 100% | 100% | 82.61% | 100% | 94% | 0 |
| 19388 | RS Umum Budi Kemuliaan Batam | 3 | 2025 | 04-08-2025 | 97.57% | 99% | 100% | 100% | 98.06% | 98.06% | 95.1% | 97.37% | 98.3% | 27.27% | 100% | 100% | 0 |
| 19389 | RS Azizah | 3 | 2025 | 04-10-2025 | 87.11% | 90% | 100% | 100% | 87.74% | 0% | 74.03% | 100% | 95.05% | 100% | 100% | 100% | 0 |
| 19390 | RS Umum Daerah Palmatak | 3 | 2025 | 01-01-1970 | 83.33% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 90% | 0 |
| 19391 | RS Umum Gandaria | 3 | 2025 | 04-09-2025 | 60% | 50% | 60% | 0% | 60% | 0% | 0% | 0% | 0% | 0% | 0% | 50% | 0 |
| 19392 | RS Umum Daerah Ahmad Yani Metro | 3 | 2025 | 04-10-2025 | 98.05% | 97% | 100% | 100% | 70.79% | 0% | 98.37% | 99.56% | 92% | 100% | 100% | 100% | 0 |
| 19393 | RS Artha Bunda | 3 | 2025 | - | 95% | 100% | 100% | 92.5% | 95% | 2.5% | 85.71% | 100% | 91% | 93.5% | 95% | 100% | 0 |
| 19394 | RS Umum Graha Husada | 3 | 2025 | 04-08-2025 | 89% | 97% | 100% | 100% | 78.46% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 19395 | Rumkital dr. Midiyato Suratani | 3 | 2025 | 04-10-2025 | 95% | 94% | 100% | 100% | 98.68% | 3.24% | 89.77% | 100% | 9.33% | 100% | 100% | 100% | 80 |
| 19396 | RS Umum Daerah Batin Mangunang | 3 | 2025 | 04-10-2025 | 79.5% | 100% | 100% | 0% | 92.37% | 0% | 100% | 100% | 89.25% | 87.5% | 100% | 0% | 81.29 |
| 19397 | RS Ibu dan Anak Asih Kota Metro | 3 | 2025 | 04-09-2025 | 95% | 100% | 100% | 100% | 91.78% | 0% | 100% | 100% | 83.56% | 100% | 100% | 100% | 0 |
| 19398 | RS Umum Prikasih | 3 | 2025 | 04-04-2025 | 91.02% | 100% | 99.66% | 100% | 45.06% | 32.5% | 79.7% | 100% | 99.1% | 100% | 100% | 94.12% | 0 |
| 19399 | RS Umum Mitra Husada | 3 | 2025 | 04-09-2025 | 61.06% | 95% | 99.57% | 66.67% | 79.82% | 23.69% | 98.79% | 100% | 91.67% | 77.78% | 99.79% | 100% | 0 |
| 19400 | RS Umum Jakarta | 3 | 2025 | 04-09-2025 | 97.47% | 99% | 99.04% | 0% | 73.72% | 4.76% | 77.92% | 100% | 66.94% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.