Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 19401 | RS Umum Mutia Sari | 11 | 2025 | 99% | 97% | 100% | 100% | 91.46% | 0% | 95% | 100% | 100% | 70% | 100% | 100% | 0 |
| 19402 | RS Umum Indah | 11 | 2025 | 99.74% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.13% | 100% | 100% | 100% | |
| 19403 | RS Pertamina Hulu Rokan | 11 | 2025 | 85% | 100% | 100% | 0% | 98.75% | 0% | 83.33% | 0% | 0% | 100% | 100% | 100% | 97 |
| 19404 | RS Umum Permata Hati | 11 | 2025 | 82.5% | 93% | 100% | 33.33% | 85.38% | 0% | 64.95% | 100% | 98.1% | 0% | 100% | 100% | |
| 19405 | RS Jiwa Prof. Dr. Muhammad Ildrem | 11 | 2025 | 88.31% | 84% | 100% | 0% | 93.94% | 0% | 100% | 100% | 100% | 100% | 73.33% | 100% | |
| 19406 | RS Umum Mitra Sejati | 11 | 2025 | 84.5% | 84% | 98.54% | 80% | 92.08% | 8.77% | 73.16% | 86.67% | 99.87% | 92.41% | 100% | 60% | 88.34 |
| 19407 | RS Ibu Anak Bunda Anisyah | 11 | 2025 | 95% | 96% | 100% | 100% | 100% | 0% | 75% | 100% | 85.41% | 100% | 100% | 100% | |
| 19408 | RS Bhayangkara Tk. III Kota Pekanbaru | 11 | 2025 | 100% | 100% | 90% | 100% | 97.5% | 6.67% | 70% | 100% | 100% | 80% | 100% | 100% | 0 |
| 19409 | RS Jiwa Tampan | 11 | 2025 | 87.31% | 98% | 99.94% | % | 61.8% | % | 75.79% | 100% | 99.02% | 86.59% | 90.62% | 100% | |
| 19410 | RS Umum Mitra Medika | 11 | 2025 | 99.26% | 100% | 100% | 100% | 90.49% | 0% | 53.25% | 100% | 100% | 96.67% | 100% | 100% | |
| 19411 | RS Prof. Dr. Tabrani | 11 | 2025 | 86.72% | 90% | 100% | 0% | 69.43% | 2.5% | 78.13% | 100% | 74.73% | 38.81% | 66.8% | 100% | 0 |
| 19412 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 11 | 2025 | 81.42% | 94% | 96.93% | 98.55% | 62.19% | 1.97% | 85.02% | 100% | 97.08% | 83% | 98.15% | 0% | 81.13 |
| 19413 | RS Ibu Anak Norfa Husada | 11 | 2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19414 | RS Umum Islam Ibnu Sina | 11 | 2025 | 94.35% | 100% | 100% | 0% | 63.34% | 2.62% | 78.99% | 100% | 88.71% | 0% | 100% | 100% | 93.7 |
| 19415 | RS Umum Pelita | 11 | 2025 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 19416 | RS Umum Tere Margareth | 11 | 2025 | 97.44% | 95% | 100% | 100% | 96.77% | 0% | 97.28% | 100% | 91.03% | 100% | 100% | 100% | |
| 19417 | RS Umum Daerah Petala Bumi | 11 | 2025 | 86% | 100% | 100% | 0% | 58.46% | 5.71% | 83.28% | 100% | 86.65% | 0% | 100% | 100% | 0 |
| 19418 | RS Ibu Anak Husada Bunda | 11 | 2025 | 85% | 99% | 98.23% | 100% | 96.67% | 0% | 96.46% | 100% | 90.33% | 93.81% | 92.86% | 100% | |
| 19419 | RS Badan Pengusahaan Batam | 11 | 2025 | 84.75% | 99% | 99.87% | 83.33% | 92.16% | 0% | 96.83% | 100% | 91.81% | 95.24% | 99.84% | 100% | |
| 19420 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 11 | 2025 | 87.5% | 100% | 100% | 83.33% | 80.3% | 3.33% | 95.18% | 100% | 100% | 80% | 100% | 86.34% | |
| 19421 | RS Ibu dan Anak Frisdhy Angel | 11 | 2025 | 89.5% | 100% | 100% | 0% | 90.7% | 0% | 91.46% | 100% | 100% | 100% | 100% | 0% | 92.8 |
| 19422 | RS Umum Daerah Kriopanting Payung | 11 | 2025 | 91% | 99% | 92.31% | 0% | 99.07% | 0% | 91.11% | 100% | 90.26% | 100% | 100% | 100% | 99 |
| 19423 | RS Umum Daerah Palmatak | 11 | 2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 19424 | RS Ibu dan Anak Dzakirah | 11 | 2025 | 98% | 100% | 100% | 100% | 93.33% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 19425 | RS Umum Bhakti Timah | 11 | 2025 | 91.33% | 100% | 100% | 100% | 81.8% | 0% | 81.3% | 100% | 88.82% | 80% | 100% | 100% | |
| 19426 | RS Ibu dan Anak Muhaya | 11 | 2025 | 94.5% | 87% | 97.5% | 86% | 87.5% | 12% | 91% | 92% | 90% | 86% | 93.33% | 85% | |
| 19427 | RS Umum Harapan Bunda Batam | 11 | 2025 | 91.1% | 100% | 100% | 0% | 94.11% | 0% | 76.46% | 96.09% | 87.62% | 83.33% | 100% | 100% | 0 |
| 19428 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 11 | 2025 | 85.37% | 100% | 100% | 100% | 93.8% | 8.16% | 97.83% | 100% | 82.14% | 100% | 100% | 100% | 89.77 |
| 19429 | RS Ibu dan Anak Griya Medika Batam | 11 | 2025 | 98% | 100% | 100% | 85.71% | 88.46% | 4.17% | 87.5% | 100% | 80.34% | 86.11% | 100% | 100% | 0 |
| 19430 | RS Umum Santa Elisabeth Batam Kota | 11 | 2025 | 85.38% | 100% | 100% | 100% | 93.66% | 0% | 98.51% | 100% | 100% | 82.76% | 100% | 100% | 0 |
| 19431 | RS Umum Graha Hermine | 11 | 2025 | 97% | 100% | 100% | 90% | 93.39% | 0% | 88.65% | 100% | 88.6% | 87.5% | 100% | 88.89% | |
| 19432 | RS Bakti Timah Pangkalpinang | 11 | 2025 | 94.14% | 95% | 100% | 100% | 80.58% | 0% | 89.78% | 95.38% | 87.27% | 100% | 97.92% | 100% | |
| 19433 | RS Umum Daerah Dabo Kabupaten Lingga | 11 | 2025 | 69.47% | 90% | 100% | 100% | 51.93% | 0% | 100% | 88.89% | 0% | 0% | 100% | 100% | |
| 19434 | RS Umum Daerah Muhammad Zein | 11 | 2025 | 69% | 100% | 99.67% | 76.92% | 76.71% | 9.41% | 100% | 100% | 100% | 77.78% | 100% | 0% | |
| 19435 | RS Umum Santa Elisabeth Batam | 11 | 2025 | 88.31% | 100% | 100% | 100% | 85.07% | 0.54% | 97.53% | 100% | 97.05% | 62.5% | 100% | 100% | |
| 19436 | RS Umum Soedarsono Darmosoewito | 11 | 2025 | 100% | 100% | 100% | 0% | 85.77% | 0% | 90.12% | 100% | 92.35% | 100% | 100% | 0% | |
| 19437 | RS Umum Camatha Sahidya | 11 | 2025 | 90% | 90% | 100% | 100% | 80.02% | 0% | 80.04% | 100% | 100% | 80% | 100% | 100% | |
| 19438 | RS Umum Daerah Kabupaten Bintan | 11 | 2025 | 87% | 96% | 100% | 100% | 31.03% | 0% | 88.1% | 98.67% | 82.45% | 100% | 100% | 100% | |
| 19439 | RS Ibu dan Anak Rona | 11 | 2025 | 97.22% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 19440 | RS Kalbu Intan Medika | 11 | 2025 | 89.72% | 100% | 100% | 0% | 80.95% | 0% | 50% | 100% | 83.16% | 0% | 0% | 0% | |
| 19441 | RS Umum Daerah Depati Hamzah | 11 | 2025 | 92.92% | 100% | 100% | 100% | 78.82% | 0% | 100% | 100% | 99.68% | 100% | 100% | 0% | 98 |
| 19442 | RS Umum Daerah Natuna | 11 | 2025 | 90.31% | 95% | 99.39% | 100% | 69.88% | 0% | 92.12% | 100% | 95.56% | 94.12% | 78.01% | 100% | |
| 19443 | RS Umum Budi Kemuliaan Batam | 11 | 2025 | 99.12% | 98% | 99.54% | 100% | 98.58% | 0% | 94.29% | 100% | 99.78% | 42.86% | 99.29% | 100% | |
| 19444 | RS Primaya Bhakti Wara | 11 | 2025 | 92.86% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.98% | 88.28% | 79.29% | 100% | 95.92 |
| 19445 | RS Umum Charis Medika | 11 | 2025 | 93.5% | 88% | 100% | 77.78% | 96.46% | 100% | 93.94% | 100% | 95.04% | 100% | 100% | 100% | |
| 19446 | RS Umum Daerah Encik Mariyam | 11 | 2025 | 0% | 0% | 100% | 33.33% | 76.74% | 0% | 98% | 100% | 98.12% | 95.35% | 100% | 0% | 0 |
| 19447 | RS Umum Harapan Bunda | 11 | 2025 | 88.89% | 100% | 100% | 100% | 93.51% | 0.69% | 84.85% | 93% | 84.81% | 84.44% | 100% | 100% | |
| 19448 | RS Umum Kartini | 11 | 2025 | 87.54% | 100% | 100% | 100% | 100% | 0% | 81.67% | 100% | 97.29% | 100% | 100% | 100% | |
| 19449 | RS Ibu Anak Puri Adhya Paramita | 11 | 2025 | 96.46% | 98% | 99.29% | 100% | 98.43% | 0% | 96.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19450 | RS Umum Az - Zahra | 11 | 2025 | 100% | 100% | 100% | 100% | 83.78% | 0% | 55.74% | 100% | 82.24% | 78.26% | 99.64% | 92.59% | |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
