Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19401 | RS Umum Muhammadiyah Metro | 3 | 2025 | 04-10-2025 | 97.9% | 100% | 100% | 0% | 98.76% | 0% | 75.83% | 91.97% | 92.17% | 100% | 100% | 100% | 0 |
| 19402 | RS Umum Permata Hati Metro | 3 | 2025 | 04-10-2025 | 95% | 100% | 97.9% | 100% | 98.04% | 4.63% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19403 | RS Umum Handayani | 3 | 2025 | 04-07-2025 | 88.5% | 92% | 99.22% | 100% | 90.62% | 0% | 88.28% | 100% | 96.13% | 90.91% | 100% | 100% | 0 |
| 19404 | RS Umum Daerah Encik Mariyam | 3 | 2025 | 04-10-2025 | 0% | 0% | 0% | 0% | 62.63% | 0% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 19405 | RS Umum Daerah May Jen HM Ryacudu | 3 | 2025 | 04-10-2025 | 85.29% | 100% | 100% | 0% | 79.89% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19406 | RS Umum HI. Muhammad Yusuf | 3 | 2025 | 04-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 19407 | RS Umum Daerah Dr H Abdul Moeloek | 3 | 2025 | 04-10-2025 | 88.3% | 91% | 97.35% | 100% | 38.41% | 4.67% | 81.65% | 100% | 99.87% | 96.3% | 95.68% | 85.71% | 0 |
| 19408 | RS Umum Pusat Pertamina | 3 | 2025 | 04-09-2025 | 90.16% | 100% | 100% | 0% | 66.98% | 0% | 61.69% | 100% | 90.59% | 94.74% | 100% | 100% | 90.03 |
| 19409 | RS Bhayangkara Batam Polda Kepri | 3 | 2025 | 04-08-2025 | 97.31% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 80 |
| 19410 | RS Ibu dan Anak Santa Anna | 3 | 2025 | 04-10-2025 | 87.11% | 98% | 100% | 100% | 84.62% | 0% | 40.59% | 85.71% | 51.48% | 84.8% | 100% | 100% | 0 |
| 19411 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 3 | 2025 | 04-10-2025 | 72.92% | 80% | 100% | 0% | 81.32% | 0.66% | 82.53% | 100% | 94.16% | 0% | 98.01% | 0% | 0 |
| 19412 | RS Umum Zahirah | 3 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 97.12% | 27.27% | 49.06% | 100% | 100% | 100% | 95% | 80% | 0 |
| 19413 | RS Medika Insani | 3 | 2025 | 04-09-2025 | 93.76% | 96% | 100% | 100% | 77.55% | 0% | 31.75% | 100% | 97.84% | 100% | 100% | 0% | 0 |
| 19414 | RS Ibu Anak Puri Adhya Paramita | 3 | 2025 | 04-11-2025 | 94.28% | 98% | 100% | 100% | 96.69% | 2.56% | 96.18% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19415 | RS Umum Harapan Bunda Batam | 3 | 2025 | 04-10-2025 | 94.64% | 100% | 99.92% | 0% | 93.35% | 0% | 69.94% | 97.95% | 82.56% | 83.33% | 100% | 100% | |
| 19416 | RS Umum Agung | 3 | 2025 | 04-08-2025 | 0% | 92% | 87.53% | 0% | 82.61% | 2.41% | 71.2% | 100% | 91.72% | 69.64% | 96.76% | 100% | 0 |
| 19417 | RS Jiwa Dharmawangsa | 3 | 2025 | 04-10-2025 | 89.12% | 100% | 100% | 0% | 56.08% | 0% | 100% | 100% | 97.23% | 80% | 100% | 66.67% | 49.74 |
| 19418 | RS Umum Daerah Depati Bahrin | 3 | 2025 | 04-09-2025 | 90.52% | 100% | 100% | 100% | 98.97% | 0% | 96.38% | 100% | 100% | 83.33% | 100% | 100% | 91.72 |
| 19419 | RS Bakti Timah Sungailiat | 3 | 2025 | 04-02-2025 | 99.5% | 100% | 100% | 0% | 80.95% | 0% | 97.96% | 0% | 100% | 100% | 100% | 100% | 0 |
| 19420 | RS Khusus Bedah THT Yayasan Yurino | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 0% | 90% | 0% | 100% | 0% | 98.04% | 100% | 100% | 100% | 0 |
| 19421 | RS Umum Kartini | 3 | 2025 | 04-03-2025 | 99.5% | 100% | 99.45% | 100% | 98.51% | 0% | 94% | 100% | 98.48% | 95.56% | 100% | 88.89% | 0 |
| 19422 | RS Umum Daerah Pringsewu | 3 | 2025 | 04-09-2025 | 85% | 100% | 100% | 0% | 83.11% | 1.55% | 99.71% | 100% | 81.75% | 90% | 100% | 0% | 0 |
| 19423 | RS Umum Az - Zahra | 3 | 2025 | 04-04-2025 | 100% | 100% | 100% | 100% | 79.99% | 0% | 47.14% | 100% | 72.42% | 73.68% | 100% | 94.74% | 0 |
| 19424 | RS Panti Secanti | 3 | 2025 | 04-09-2025 | 95.54% | 98% | 100% | 100% | 97.66% | 0% | 94.43% | 100% | 87.32% | 100% | 100% | 0% | 0 |
| 19425 | RS Mata Lampung Eye Center (LEC) | 3 | 2025 | 01-01-1970 | 95% | 95% | 98.5% | 0% | 95.5% | 0.5% | 95.5% | 0% | 100% | 100% | 99.5% | 100% | 0 |
| 19426 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | % | 100% | % | 76.67% | 100% | 99.78% | 100% | 100% | 0% | 0 |
| 19427 | RS Candimas Medical Center | 3 | 2025 | 04-08-2025 | 96.4% | 98% | 92.18% | 100% | 80.28% | 3.82% | 85.05% | 100% | 99.93% | 46.67% | 97.45% | 0% | 0 |
| 19428 | RS Umum Daerah Natuna | 3 | 2025 | 04-10-2025 | 89.04% | 94% | 96.47% | 100% | 66.67% | 1.1% | 99.32% | 100% | 94.78% | 100% | 61.56% | 100% | 95.93 |
| 19429 | RS Umum Santa Elisabeth Batam | 3 | 2025 | 04-10-2025 | 88.67% | 99% | 100% | 100% | 80% | 0.65% | 94.14% | 100% | 96.7% | 50% | 100% | 0% | 0 |
| 19430 | RS Hermina Lampung | 3 | 2025 | 04-07-2025 | 93.31% | 96% | 100% | 98.44% | 84.44% | 6.22% | 85.66% | 100% | 97.32% | 78.57% | 100% | 100% | 0 |
| 19431 | RS Belleza Kedaton Bandar Lampung | 3 | 2025 | 04-10-2025 | 100% | 100% | 84.7% | 100% | 83.85% | 0% | 93.99% | 100% | 84.73% | 79.18% | 97.35% | 79.02% | 85.58 |
| 19432 | RS Jiwa Daerah Provinsi Lampung | 3 | 2025 | 04-10-2025 | 96% | 80% | 100% | 0% | 94% | 0% | 100% | 95% | 96% | 90% | 100% | 100% | 0 |
| 19433 | RS Ibu dan Anak Mawar | 3 | 2025 | 01-01-1970 | 86.5% | 100% | 100% | 100% | 93.33% | 5% | 82.76% | 100% | 82.35% | 84.21% | 100% | 100% | 0 |
| 19434 | RS Umum Surya Asih | 3 | 2025 | 04-06-2025 | 95.5% | 98% | 100% | 100% | 82.81% | 0% | 82.52% | 100% | 89.26% | 84.56% | 100% | 100% | 0 |
| 19435 | RS Umum Wisma Rini Pringsewu | 3 | 2025 | - | 86.84% | 89% | 89.02% | 100% | 71.72% | 0% | 76.55% | 100% | 86.25% | 82.61% | 96.36% | 100% | 0 |
| 19436 | RS Umum Camatha Sahidya | 3 | 2025 | 04-10-2025 | 89% | 89% | 100% | 100% | 80.39% | 0% | 80.66% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 19437 | RS Umum Medistra | 3 | 2025 | 04-10-2025 | 92.5% | 100% | 100% | 0% | 89.36% | 9.52% | 45.74% | 98.87% | 93.5% | 100% | 100% | 100% | 0 |
| 19438 | RS Ibu dan Anak Muhaya | 3 | 2025 | 01-01-1970 | 92.5% | 88% | 97.5% | 84% | 77.5% | 16% | 87% | 84% | 84% | 82% | 80% | 90% | 0 |
| 19439 | RS Santa Elisabeth Sei Lekop | 3 | 2025 | 01-01-1970 | 99.5% | 97% | 100% | 83.8% | 79.18% | 2.7% | 78.47% | 100% | 100% | 88.78% | 100% | 83.33% | 0 |
| 19440 | RS Umum Daerah Bandar Negara Husada | 3 | 2025 | 04-10-2025 | 95.77% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 19441 | RS Umum Gladish Medical Center | 3 | 2025 | 04-10-2025 | 86% | 90% | 100% | 0% | 97.44% | 0% | 88.13% | 100% | 98.17% | 100% | 100% | 100% | 0 |
| 19442 | RS Umum Daerah Kriopanting Payung | 3 | 2025 | 04-09-2025 | 90% | 99% | 100% | 0% | 93.16% | 0% | 89.77% | 100% | 99.04% | 100% | 100% | 0% | 100 |
| 19443 | RS Umum Daerah Drs. H. Abu Hanifah | 3 | 2025 | 04-10-2025 | 74% | 82% | 100% | 100% | 94% | 0% | 100% | 100% | 100% | 88% | 100% | 100% | 87 |
| 19444 | RS Umum Mitra Mulia Husada | 3 | 2025 | 04-05-2025 | 90% | 98% | 100% | 80% | 90% | 3.75% | 81% | 100% | 81% | 84% | 88% | 100% | 0 |
| 19445 | RS Tiara Sella | 3 | 2025 | 04-10-2025 | 83.72% | 88% | 94.44% | 50% | 99.72% | 1.46% | 100% | 100% | 93.48% | 100% | 90% | 100% | 89 |
| 19446 | RS Ketergantungan Obat | 3 | 2025 | 04-10-2025 | 97.5% | 100% | 100% | 0% | 95.79% | 0% | 80.54% | 100% | 98.91% | 72.41% | 100% | 100% | 0 |
| 19447 | RS Umum Soedarsono Darmosoewito | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 100% | 84.25% | 100% | 80% | 100% | 92.68% | 100% | 100% | 0% | 80.6 |
| 19448 | RS Ibu dan Anak Rona | 3 | 2025 | 04-09-2025 | 98.34% | 100% | 100% | 100% | 98.04% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19449 | RS Khusus Mata Permana Sari | 3 | 2025 | 04-05-2025 | 94.57% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 19450 | RS Siti Khodijah | 3 | 2025 | 04-09-2025 | 86% | 100% | 100% | 75% | 83.41% | 5.26% | 89.76% | 100% | 94.32% | 80% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.