Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 20101 | RS Umum Daerah Cililin | 11 | 2025 | 95.65% | 59% | 100% | 100% | 47.22% | 13.64% | 79.33% | 100% | 97.29% | 50% | 89.3% | 100% | 0 |
| 20102 | RS Umum Delima Asih Sisma Medika | 11 | 2025 | 97% | 100% | 100% | 0% | 89.76% | 0% | 45.82% | 100% | 100% | 96.27% | 100% | 100% | 97.7 |
| 20103 | RS Umum Bhakti Husada | 11 | 2025 | 90% | 100% | 100% | 88.89% | 92.34% | 4.43% | 100% | 100% | 99.49% | 86.27% | 100% | 100% | |
| 20104 | RS Ibu dan Anak Viola | 11 | 2025 | 98% | 93% | 100% | % | 95.83% | 0% | 78.12% | 100% | 100% | 93.75% | 100% | 100% | |
| 20105 | RS Ibu dan Anak Harapan Bunda Bandung | 11 | 2025 | 87% | 93% | 100% | 100% | 96.38% | 0% | 90.4% | 100% | 100% | 96.67% | 100% | 100% | |
| 20106 | RS Umum dr. Abdul Radjak Cibitung | 11 | 2025 | 89.9% | 100% | 99.94% | 100% | 87.32% | 8% | 84.93% | 100% | 99.1% | 86.52% | 100% | 100% | |
| 20107 | RS Umum Helsa | 11 | 2025 | 84.23% | 100% | 97.35% | 100% | 94.12% | 0.67% | 97.32% | 100% | 100% | 74.29% | 97.06% | 100% | |
| 20108 | RS Umum Bina Sehat | 11 | 2025 | 96% | 100% | 100% | 100% | 95.83% | 100% | 96% | 100% | 92.63% | 100% | 100% | 100% | |
| 20109 | RS Permata Keluarga Karawang | 11 | 2025 | 91% | 93% | 100% | 100% | 0% | 0% | 96.83% | 100% | 95.14% | 78.93% | 100% | 100% | |
| 20110 | RS EMC Cikarang | 11 | 2025 | 92.78% | 99% | 100% | 0% | 65.51% | 13.57% | 74.21% | 99.38% | 88.2% | 92.59% | 83.02% | 100% | 0 |
| 20111 | RS Umum Rosela | 11 | 2025 | 80.5% | 95% | 93% | 100% | 78.12% | 0% | 74% | 100% | 100% | 60.71% | 92% | 86.67% | 0 |
| 20112 | RS Umum Muhammadiyah | 11 | 2025 | 96% | 100% | 100% | 100% | 80.17% | 0% | 91.45% | 100% | 100% | 100% | 100% | 100% | |
| 20113 | RS Cenka | 11 | 2025 | 86.04% | 87% | 95.92% | 0% | 98.8% | 0% | 69.51% | 100% | 96.02% | 83.92% | 83.49% | 100% | 91 |
| 20114 | RS Khusus Bedah Halmahera Siaga | 11 | 2025 | 91.78% | 98% | 99.98% | 0% | 69.72% | 0% | 32.05% | 100% | 0% | 0% | 100% | 100% | |
| 20115 | RS Umum Budi Asta | 11 | 2025 | 99.16% | 100% | 100% | 0% | 91.44% | 0% | 86.11% | 0% | 85.57% | 100% | 100% | 0% | |
| 20116 | RS Hermina Metland Cibitung | 11 | 2025 | 95.94% | 98% | 98.95% | 100% | 97.85% | 0.46% | 82.86% | 100% | 100% | 81% | 87.23% | 100% | 99 |
| 20117 | RS Umum Hermina Pasteur | 11 | 2025 | 92.92% | 97% | 100% | 100% | 72.63% | 0% | 80.48% | 100% | 99.99% | 72.13% | 100% | 100% | 95.39 |
| 20118 | RS Umum Mandaya | 11 | 2025 | 93% | 100% | 99.78% | 100% | 89.74% | 3.45% | 48.67% | 100% | 99.95% | 88.24% | 99.28% | 100% | |
| 20119 | RS Umum Izza | 11 | 2025 | 78% | 100% | 90.91% | 92.86% | 49% | 4.55% | 56.03% | 100% | 95% | 94.52% | 100% | 100% | 93 |
| 20120 | RS Ibu dan Anak Melinda | 11 | 2025 | 92.47% | 94% | 100% | 100% | 92.65% | 0% | 100% | 100% | 92.95% | 100% | 100% | 0% | |
| 20121 | RS Umum Sentral Medika | 11 | 2025 | 99.06% | 98% | 14.8% | 6.33% | 5.9% | 6.33% | 86.81% | 100% | 100% | 100% | 14.8% | 100% | |
| 20122 | RS Umum Permata Keluarga Jababeka | 11 | 2025 | 96.19% | 100% | 100% | % | 85.24% | 0% | 87.71% | 100% | 100% | 81.08% | 100% | 100% | |
| 20123 | RS Umum Daerah Lembang | 11 | 2025 | 90.6% | 95% | 100% | 100% | 88.02% | 4% | 85.86% | 100% | 90.31% | 75% | 100% | 100% | |
| 20124 | RS Umum Tarumajaya | 11 | 2025 | 90% | 100% | 97.56% | 100% | 0% | 3.33% | 93.75% | 100% | 100% | 90% | 100% | 80% | |
| 20125 | RS Umum Pelabuhan Cirebon | 11 | 2025 | 98% | 98% | 100% | 100% | 80% | 0% | 57.66% | 100% | 96.65% | 87.5% | 100% | 100% | |
| 20126 | RS AMC | 11 | 2025 | 99.86% | 100% | 99.91% | 100% | 90.62% | 0% | 65% | 100% | 99.22% | 100% | 100% | 100% | |
| 20127 | RS Khusus Gigi dan Mulut UNPAD | 11 | 2025 | 99.9% | 100% | 99.92% | % | 58.61% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 87.16 |
| 20128 | RS Karisma Cimareme | 11 | 2025 | 70.5% | 86% | 100% | 33.33% | 80.19% | 1.56% | 68.86% | 84.44% | 95.32% | 100% | 99.64% | 100% | |
| 20129 | RS Umum Amanda Mitra Keluarga | 11 | 2025 | 85.32% | 81% | 95.54% | 0% | 94.95% | 0.48% | 76.54% | 100% | 100% | 66.67% | 87.84% | 100% | |
| 20130 | RS Umum Citra Sari Husada | 11 | 2025 | 84.52% | 88% | 100% | 100% | 82.76% | 2.51% | 81.12% | 100% | 100% | 80.74% | 100% | 100% | |
| 20131 | RS Eka Bekasi | 11 | 2025 | 87.63% | 95% | 100% | 0% | 81.64% | 3.77% | 56.03% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 20132 | RS Umum Santosa Hospital Bandung Central | 11 | 2025 | 99.75% | 100% | 100% | 0% | 91% | 0.09% | 91.67% | 99.37% | 95% | 81.82% | 100% | 100% | |
| 20133 | RS Umum Putera Bahagia | 11 | 2025 | 92.5% | 98% | 98.57% | 0% | 38.71% | 0% | 81.79% | 100% | 98.64% | 66.67% | 100% | 100% | |
| 20134 | RS Khusus Gigi dan Mulut Kota Bandung | 11 | 2025 | 100% | 100% | 100% | % | 98.47% | 24.43% | 100% | 100% | 88.04% | 100% | 100% | 100% | |
| 20135 | RS Umum Budi Asih | 11 | 2025 | 93% | 100% | 100% | 83.33% | 94.46% | 4.35% | 86.05% | 100% | 90.52% | 87.5% | 100% | 85.71% | 0 |
| 20136 | RS Hermina Karawang | 11 | 2025 | 97.85% | 98% | 100% | 93.75% | 94.8% | 2.65% | 98% | 100% | 98.94% | 60% | 100% | 100% | 80 |
| 20137 | RS Khusus Paru Kabupaten Karawang | 11 | 2025 | 87.5% | 100% | 100% | 0% | 92.92% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 20138 | RS Ibu dan Anak Dr. Djoko Pramono | 11 | 2025 | 99% | 100% | 100% | 83.33% | 98% | 5.88% | 96% | 100% | 98.5% | 100% | 100% | 100% | 0 |
| 20139 | RS Umum Tk. III Ciremai | 11 | 2025 | 96.63% | 99% | 100% | 5% | 100% | 0.36% | 86.14% | 100% | 95% | 100% | 100% | 100% | 93.07 |
| 20140 | RS Umum Dr. Iqbali Taufan | 11 | 2025 | 100% | 100% | 100% | % | 99.5% | 0% | 37.78% | 100% | 99.17% | 100% | 100% | 100% | |
| 20141 | RS Ibu dan Anak Graha Medika Padalarang | 11 | 2025 | 100% | 100% | 100% | 90% | 100% | 0% | 94% | 100% | 100% | 100% | 100% | 100% | |
| 20142 | RS Umum Kasih Insani Sukatani | 11 | 2025 | 93.36% | 100% | 97.67% | 0% | 96.72% | 0% | 98.12% | 100% | 98.91% | 87.76% | 100% | 100% | |
| 20143 | RS Umum Saraswati | 11 | 2025 | 93.21% | 100% | 100% | % | 99.01% | 0% | 92.97% | 100% | 90.11% | 83.33% | 96.43% | 0% | |
| 20144 | RS Umum Daerah Bandung Kiwari | 11 | 2025 | 92.77% | 100% | 99.91% | 100% | 67.18% | 4.65% | 93.16% | 100% | 90.01% | 88.03% | 100% | 100% | |
| 20145 | RS Umum Melinda 2 | 11 | 2025 | 97.02% | 99% | 98.75% | 0% | 77.78% | 1.82% | 96% | 100% | 100% | 100% | 100% | 92.22% | |
| 20146 | RS Jantung Hasna Medika | 11 | 2025 | 100% | 100% | 100% | 0% | 55.56% | 0% | 100% | 100% | 85.91% | 100% | 100% | 0% | |
| 20147 | Siloam Hospitals Lippo Cikarang | 11 | 2025 | 90.66% | 100% | 100% | 100% | 82.33% | 50.79% | 67.39% | 100% | 96.74% | 100% | 100% | 100% | |
| 20148 | RS Jiwa Provinsi Jawa Barat | 11 | 2025 | 96.27% | 100% | 100% | % | 94.58% | % | 98.33% | 100% | 99.83% | 91.73% | 100% | 100% | |
| 20149 | RS Mitra Keluarga Deltamas | 11 | 2025 | 100% | 100% | 100% | % | 92.57% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | |
| 20150 | RS EMC Pekayon | 11 | 2025 | 93.84% | 100% | 99.3% | 0% | 74.67% | 2.99% | 58.43% | 100% | 100% | 100% | 94.04% | 100% | |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
