Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 20101 | RS Umum Daerah Mantingan | 3 | 2025 | 04-06-2025 | 100% | 100% | 100% | 0% | 95% | 0% | 100% | 100% | 77.78% | 100% | 0% | 100% | 0 |
| 20102 | bukan RS | 3 | 2025 | - | 9193% | 98% | 100% | 0% | 7774% | 127% | 7675% | 100% | 8385% | 100% | 100% | 100% | 0 |
| 20103 | RS Umum Daerah Ar Rozy | 3 | 2025 | 04-09-2025 | 78.45% | 80% | 99.39% | 0% | 79.38% | 10.53% | 71.54% | 100% | 94.51% | 99.17% | 100% | 100% | 0 |
| 20104 | RS Dika Husada | 3 | 2025 | 04-10-2025 | 92% | 89% | 100% | 0% | 90% | 0% | 72.73% | 0% | 97.83% | 0% | 0% | 0% | 0 |
| 20105 | RS Ibu dan Anak Adi Guna | 3 | 2025 | 04-10-2025 | 57.5% | 60% | 100% | 0% | 81.25% | 0% | 80% | 100% | 0% | 60% | 100% | 100% | 0 |
| 20106 | RS Umum Daerah Gresik Sehati | 3 | 2025 | 04-10-2025 | 95.24% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 670 |
| 20107 | RS Hasyim Asy'ari | 3 | 2025 | 04-08-2025 | 91.6% | 99% | 90.52% | 100% | 90.45% | 0% | 87.68% | 86.96% | 100% | 90% | 100% | 100% | 0 |
| 20108 | RS Hermina PIK Dua | 3 | 2025 | 01-01-1970 | 86.08% | 100% | 100% | 0% | 100% | 0% | 76.74% | 100% | 0% | 100% | 100% | 100% | 0 |
| 20109 | RS Hermina Pasuruan | 3 | 2025 | 04-10-2025 | 86.67% | 100% | 100% | 0% | 97.87% | 0% | 64.41% | 100% | 0% | 100% | 100% | 100% | 0 |
| 20110 | RS Mata KMU Lamongan | 3 | 2025 | 04-10-2025 | 94.2% | 81% | 92.86% | 0% | 99.71% | 0% | 100% | 0% | 80% | 0% | 100% | 0% | 0 |
| 20111 | BAMBANG SHITA HOSPITAL | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 50% | 95% | 0% | 100% | 100% | 0 |
| 20112 | RS Umum Daerah Geneng | 3 | 2025 | 04-09-2025 | 72.73% | 76% | 100% | 0% | 95.31% | 0% | 98.45% | 100% | 98.49% | 88.24% | 91.67% | 100% | 0 |
| 20113 | RS Umum Pusat Surabaya | 3 | 2025 | 04-10-2025 | 89% | 100% | 100% | 0% | 100% | 0% | 100% | 87.5% | 0% | 0% | 100% | 0% | 0 |
| 20114 | RS Ibu dan Anak Mitra Mulia | 3 | 2025 | 04-09-2025 | 75% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 96% | 100% | 100% | 0% | 0 |
| 20115 | RS Umum Daerah Cilograng | 3 | 2025 | 04-10-2025 | 85% | 100% | 100% | 100% | 90% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20116 | Ciputra Hospital Surabaya | 3 | 2025 | 04-08-2025 | 87.04% | 95% | 94.72% | 0% | 88.97% | 0% | 69.49% | 100% | 96.4% | 83.33% | 97.45% | 91.3% | 0 |
| 20117 | RS Umum Daerah Labuan | 3 | 2025 | 04-10-2025 | 85% | 100% | 100% | 100% | 90% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20118 | RS Sukma Wijaya | 3 | 2025 | 04-10-2025 | 86% | 100% | 100% | 86.67% | 82% | 4.44% | 79.33% | 100% | 85.2% | 83.33% | 100% | 100% | 0 |
| 20119 | RS Khusus Bedah Heart and Surgery | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 20120 | RS Pratama Sebuku | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 20121 | RS Umum Trimedika Ketapang | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20122 | RS Sekar Laras | 3 | 2025 | 04-04-2025 | 87% | 100% | 100% | 100% | 72.1% | 100% | 85.19% | 83.33% | 100% | 100% | 100% | 96.36% | 76.05 |
| 20123 | RS Pratama Krayan | 3 | 2025 | 04-10-2025 | 94.92% | 71% | 100% | % | 0% | % | 0% | 100% | 100% | 100% | 100% | 0% | 0 |
| 20124 | Rumah Sakit Umum Hastuti | 3 | 2025 | 01-01-1970 | 87.41% | 100% | 100% | 100% | 90% | 4% | 83.33% | 0% | 90.94% | 100% | 100% | 0% | 0 |
| 20125 | RS Umum Bintauna | 3 | 2025 | 04-09-2025 | 20% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 92.31% | 0% | 0% | 0% | 0 |
| 20126 | RS Mangesti Rahayu | 3 | 2025 | 04-10-2025 | 99.5% | 100% | 98.7% | 0% | 80.21% | 0% | 96.88% | 0% | 100% | 0% | 100% | 0% | 0 |
| 20127 | RS Umum Daerah Kota Manado | 3 | 2025 | 01-01-1970 | 90% | 100% | 100% | 100% | 82% | 100% | 83.33% | 100% | 89.71% | 80% | 100% | 83.33% | 0 |
| 20128 | RS Mitra Keluarga Slawi | 3 | 2025 | 04-07-2025 | 99.86% | 100% | 100% | % | 79.97% | % | 100% | 100% | 91.29% | 0% | 100% | 100% | 0 |
| 20129 | RS Khusus Infeksi Kita Waya Provinsi Sulawesi Utara | 3 | 2025 | 04-10-2025 | 89.36% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 88.29% | 0% | 100% | 0% | 0 |
| 20130 | RS Umum AISs Wonosobo | 3 | 2025 | 04-10-2025 | 92.8% | 98% | 98.19% | 100% | 68.07% | 0% | 54.55% | 100% | 85.48% | 100% | 100% | 93.33% | 0 |
| 20131 | RSIA MPH PURBALINGGA | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 20132 | RS Umum Daerah Manembo-Nembo Bitung | 3 | 2025 | 04-10-2025 | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91.44% | 70% | 100% | 100% | 0 |
| 20133 | Rumah Sakit Umum Daerah Dewi Sartika | 3 | 2025 | 04-09-2025 | 86.57% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 92.59% | 100% | 100% | 0% | 0 |
| 20134 | RS Umum Daerah Pratama Kota Bitung | 3 | 2025 | 04-10-2025 | 99% | 100% | 100% | 0% | 97.7% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 20135 | RS Pratama Mayapuria | 3 | 2025 | 04-09-2025 | 92.99% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 20136 | RS Jantung dan Pembuluh Darah Tasikmalaya | 3 | 2025 | 04-09-2025 | 96.32% | 97% | 99.48% | 100% | 63.33% | 3.16% | 74.23% | 100% | 95.3% | 97.87% | 97.73% | 100% | 0 |
| 20137 | RS Umum Daerah Bukit Menoreh | 3 | 2025 | 04-10-2025 | 94.55% | 100% | 98.28% | 0% | 96% | 0% | 100% | 100% | 89.68% | 100% | 100% | 100% | 0 |
| 20138 | RS Jiwa Sudiyanto | 3 | 2025 | 04-10-2025 | 99.5% | 96% | 100% | 0% | 96.15% | 0% | 100% | 0% | 80% | 100% | 100% | 100% | 0 |
| 20139 | RS Pratama Tamongokng Naga Lantai | 3 | 2025 | 04-09-2025 | 9% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 20140 | RS Prima Sehat Pekalongan | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 77.43% | 0% | 100% | 0% | 0 |
| 20141 | RS Umum Daerah Pontianak Utara | 3 | 2025 | 04-09-2025 | 98% | 98% | 100% | 0% | 100% | 0% | 97.71% | 100% | 98.43% | 100% | 100% | 0% | 0 |
| 20142 | RS PKU Muhammadiyah Boja | 3 | 2025 | 04-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 94.19% | 100% | 100% | 100% | 100% | 100% | 94.7 |
| 20143 | RS Umum Sa'adah | 3 | 2025 | - | 98.4% | 98% | 98.94% | 0% | 100% | 0% | 38.1% | 100% | 100% | 66.67% | 99% | 0% | 0 |
| 20144 | RS Umum Daerah Kutaringin | 3 | 2025 | 04-06-2025 | 85% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 20145 | At-Tin Hospital | 3 | 2025 | 04-09-2025 | 85% | 85% | 100% | 0% | 100% | 0% | 74.1% | 100% | 89.9% | 100% | 100% | 88.89% | 0 |
| 20146 | RS Kelas D Pratama Tanjung Keramat | 3 | 2025 | 04-02-2025 | 91.24% | 100% | 100% | % | 100% | % | 100% | 0% | 95.24% | 100% | 100% | 0% | 0 |
| 20147 | Charlie Hospital Demak | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 94% | 0% | 68.42% | 100% | 90.3% | 100% | 100% | 100% | 0 |
| 20148 | RS Sarkies 'Aisyiyah Kudus | 3 | 2025 | 04-09-2025 | 93.5% | 100% | 100% | 100% | 100% | 0% | 91.99% | 100% | 100% | 94.96% | 100% | 90.82% | 0 |
| 20149 | RS Ibu dan Anak Puri Bunda Madura | 3 | 2025 | 04-10-2025 | 90% | 100% | 100% | 100% | 90.04% | 0% | 92.13% | 0% | 97.17% | 86.67% | 100% | 100% | 0 |
| 20150 | RS Ibu dan Anak Ultima | 3 | 2025 | 04-10-2025 | 73.41% | 73% | 92.19% | 0% | 76.52% | 0% | 70.83% | 100% | 25% | 51.61% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.