Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 20201 | RS Umum Pertamina Palembang | 4 | 2026 | 96.65% | 99% | 100% | 94.12% | 89.02% | 0% | 86.93% | 100% | 99.59% | 89.47% | 99.12% | 100% | 0 |
| 20202 | RS Umum Hidayah | 4 | 2026 | 100% | 100% | 100% | 100% | 67.94% | 100% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 20203 | RS Umum Daerah Pratama Makarti Jaya | 4 | 2026 | 92.8% | 93% | 100% | 0% | 84.12% | 0% | 86.84% | 100% | 95.03% | 0% | 100% | 0% | 0 |
| 20204 | RS Umum Sembiring Deli Tua | 4 | 2026 | 95.22% | 97% | 97.78% | 0% | 72.2% | 2.5% | 73.84% | 100% | 100% | 70.62% | 100% | 97.54% | 0 |
| 20205 | RS Umum Dr. Gerhard L. Tobing | 4 | 2026 | 50% | 96% | 90% | 0% | 97.87% | 0% | 91.88% | 100% | 93.43% | 94.15% | 100% | 90% | 0 |
| 20206 | RS Umum Pusri Palembang | 4 | 2026 | 86.91% | 100% | 100% | 100% | 80.27% | 0.87% | 85.83% | 100% | 97.71% | 100% | 100% | 100% | 0 |
| 20207 | RS Umum Daerah Drs. H. Amri Tambunan | 4 | 2026 | 93.23% | 100% | 100% | 0% | 21.1% | 0% | 76.75% | 100% | 88.3% | 100% | 100% | 100% | 0 |
| 20208 | RS Umum Charitas Hospital Palembang | 4 | 2026 | 97.06% | 100% | 100% | 100% | 78.5% | 1.65% | 51.31% | 100% | 97.23% | 83.58% | 100% | 100% | 0 |
| 20209 | RS Ibu dan Anak Mina Husada | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 96.47% | 0% | 94.44% | 94.44% | 100% | 100% | 0 |
| 20210 | RS Umum Efarina Etaham | 4 | 2026 | 99.5% | 100% | 100% | 100% | 80.49% | 0% | 99% | 100% | 96.67% | 98.4% | 99.5% | 97.5% | 0 |
| 20211 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 4 | 2026 | 87.9% | 100% | 100% | % | 96.63% | % | 95.95% | 100% | 100% | 96.18% | 100% | 0% | 0 |
| 20212 | RS Umum Daerah Kabupaten Karo | 4 | 2026 | 100% | 100% | 80% | % | 75% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20213 | RS Umum dr. AK. Gani Kota Palembang | 4 | 2026 | 91.18% | 84% | 100% | 100% | 67.77% | 1.64% | 78.81% | 100% | 91.92% | 100% | 100% | 100% | 0 |
| 20214 | RS Umum Melati | 4 | 2026 | 94.68% | 96% | 89.53% | 100% | 99.57% | 0% | 95.88% | 100% | 96.81% | 89.2% | 100% | 100% | 0 |
| 20215 | RS Umum Daerah Sukajadi | 4 | 2026 | 91.06% | 100% | 100% | 0% | 100% | 0% | 97.22% | 100% | 90.81% | 93.75% | 100% | 100% | 0 |
| 20216 | RS Umum Daerah Salak | 4 | 2026 | 96% | 100% | 100% | 66.67% | 100% | 4% | 99.06% | 100% | 94.64% | 99.06% | 100% | 0% | 0 |
| 20217 | RS Umum Stella Maris | 4 | 2026 | 94.01% | 95% | 100% | 91.18% | 100% | 0% | 100% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 20218 | RS Bunda Medika Jakabaring | 4 | 2026 | 95.5% | 97% | 100% | 86.49% | 90.62% | 97.56% | 99.19% | 100% | 95.68% | 88.71% | 99.8% | 100% | 0 |
| 20219 | RS Umum Putri Bidadari | 4 | 2026 | 100% | 100% | 100% | 94.12% | 90.43% | 1.31% | 91.4% | 100% | 98.02% | 92.5% | 100% | 100% | 0 |
| 20220 | RS Umum Pertamina Pangkalan Brandan | 4 | 2026 | 100% | 100% | 100% | 100% | 76.29% | 0% | 41.58% | 100% | 99% | 96% | 100% | 100% | 0 |
| 20221 | RS Umum Daerah Muara Dua | 4 | 2026 | 74.8% | 90% | 98.74% | 100% | 6.06% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20222 | RS Umum PTP II Tg Selamat | 4 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 20223 | RS Umum Yoshua | 4 | 2026 | 90% | 90% | 90% | 90% | 90% | 90% | 90% | 90% | 90% | 90% | 90% | 100% | 0 |
| 20224 | RS Umum Daerah Tanjung Pura | 4 | 2026 | 85% | 100% | 100% | 0% | 90% | 0% | 100% | 100% | 99% | 65% | 100% | 100% | 0 |
| 20225 | RS Umum Pancur Batu | 4 | 2026 | 82.13% | 83% | 100% | 0% | 34.53% | 0% | 78.47% | 83.64% | 92.4% | 100% | 100% | 0% | 0 |
| 20226 | RS Islam At-Taqwa Gumawang | 4 | 2026 | 89.05% | 100% | 86.16% | 100% | 84.57% | 0% | 87.68% | 100% | 94.39% | 85.71% | 100% | 100% | 0 |
| 20227 | RS Jiwa Bina Karsa Tuntungan | 4 | 2026 | 98% | 100% | 100% | % | 96.68% | % | 100% | 0% | 98.15% | 100% | 100% | 80% | 0 |
| 20228 | Charitas Hospital Belitang | 4 | 2026 | 85.15% | 100% | 100% | 100% | 88.45% | 16.67% | 95.25% | 100% | 93.33% | 91.67% | 100% | 100% | 0 |
| 20229 | RS Umum Kasih Insani | 4 | 2026 | 95% | 88% | 100% | 90.48% | 100% | 20% | 55.56% | 100% | 94.74% | 83.33% | 100% | 100% | 0 |
| 20230 | RS Umum Mitra Medika | 4 | 2026 | 98.31% | 100% | 100% | 100% | 83.57% | 2.84% | 81.07% | 99.26% | 98.2% | 100% | 100% | 100% | 0 |
| 20231 | RS Umum Daerah Ogan Komering Ulu Timur | 4 | 2026 | 96.75% | 99% | 90.75% | 100% | 90.6% | 0% | 90.93% | 100% | 100% | 88.81% | 89.01% | 100% | 0 |
| 20232 | RS Umum Citra Medika | 4 | 2026 | 87% | 81% | 100% | 81.82% | 90% | 3.33% | 76% | 100% | 89.54% | 92.5% | 100% | 100% | 0 |
| 20233 | RS Umum Daerah Martapura | 4 | 2026 | 84.42% | 97% | 96.14% | 100% | 86.73% | 0% | 94.1% | 100% | 100% | 94.74% | 94.33% | 0% | 0 |
| 20234 | RS Bhayangkara Jambi | 4 | 2026 | 98.14% | 100% | 98.52% | 100% | 100% | 0.95% | 59.66% | 100% | 99.86% | 100% | 99.8% | 12.31% | 0 |
| 20235 | RS Columbia Asia Medan | 4 | 2026 | 97.57% | 97% | 100% | 0% | 71.35% | 0.39% | 61.63% | 100% | 0% | 100% | 98.71% | 100% | 0 |
| 20236 | RS Umum Santa Theresia | 4 | 2026 | 88.65% | 90% | 100% | 0% | 80.25% | 1.71% | 91.79% | 96.35% | 93.28% | 85% | 100% | 100% | 0 |
| 20237 | RS Umum Estomihi | 4 | 2026 | 97% | 98% | 100% | 100% | 100% | 0% | 95% | 100% | 95.24% | 93.33% | 90% | 100% | 0 |
| 20238 | RS Umum Wulan Windy | 4 | 2026 | 92.9% | 100% | 99.74% | 100% | 85.64% | 8.89% | 81.8% | 100% | 100% | 86.9% | 100% | 100% | 0 |
| 20239 | RS Jiwa Daerah Provinsi Jambi | 4 | 2026 | 87.04% | 93% | 100% | % | 71.33% | % | 32.72% | 0% | 96% | 79.82% | 100% | 100% | 0 |
| 20240 | RS Umum Haji Medan | 4 | 2026 | 86.45% | 96% | 100% | 100% | 93.04% | 2.71% | 87.54% | 100% | 100% | 92.04% | 100% | 100% | 0 |
| 20241 | RS Ibu dan Anak Murni Teguh Rosiva | 4 | 2026 | 92.76% | 100% | 99.63% | 0% | 83.05% | 3.57% | 95.51% | 100% | 99.55% | 0% | 100% | 100% | 0 |
| 20242 | RS Siloam Jambi | 4 | 2026 | 100% | 100% | 100% | 0% | 60.05% | 0% | 56.34% | 100% | 97.19% | 25% | 100% | 100% | 0 |
| 20243 | RS Umum Prima Husada Cipta Medan | 4 | 2026 | 91% | 98% | 95% | 0% | 87.5% | 0% | 89% | 100% | 85% | 85% | 100% | 80% | 0 |
| 20244 | RS Umum Daerah H. Abdul Manap | 4 | 2026 | 92.13% | 99% | 100% | 0% | 95.21% | 0% | 81.37% | 100% | 95.8% | 83.93% | 100% | 100% | 0 |
| 20245 | RS Umum Sarah | 4 | 2026 | 83.78% | 98% | 100% | 0% | 91.52% | 0% | 87.17% | 0% | 100% | 85.71% | 100% | 100% | 0 |
| 20246 | RS Umum Sri Ratu | 4 | 2026 | 92.69% | 100% | 100% | 100% | 100% | 0% | 92.13% | 100% | 97.69% | 0% | 100% | 0% | 0 |
| 20247 | RS Islam Arafah | 4 | 2026 | 100% | 100% | 100% | 8.33% | 79.78% | 0.47% | 49.23% | 100% | 99.98% | 97.22% | 100% | 100% | 0 |
| 20248 | RS Umum Pusat H. Adam Malik | 4 | 2026 | 90.79% | 100% | 100% | 100% | 94.94% | 0.63% | 86.05% | 99.72% | 99.98% | 98.05% | 100% | 100% | 0 |
| 20249 | RS Ibu dan Anak Annisa | 4 | 2026 | 80.03% | 85% | 91.23% | 98.08% | 81.13% | 0% | 79.76% | 100% | 98.4% | 100% | 100% | 100% | 0 |
| 20250 | RS Umum Martha Friska | 4 | 2026 | 86.93% | 96% | 98.8% | 100% | 86.11% | 10.53% | 67.2% | 100% | 100% | 80.06% | 99.27% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.