Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 20601 | RS Umum Kota Tarakan | 4 | 2025 | 05-08-2025 | 87.67% | 98% | 95.39% | 0% | 41.86% | 39.53% | 82.94% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 20602 | RS Umum Daerah Undata Palu | 4 | 2025 | 05-10-2025 | 92.74% | 90% | 90.73% | 0% | 65.48% | 0.51% | 94.85% | 100% | 98.2% | 100% | 56.52% | 0% | 0 |
| 20603 | RS Umum Daerah Talisayan | 4 | 2025 | 08-07-2025 | 88.36% | 100% | 100% | 0% | 97.12% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 20604 | RS Umum Daerah Poso | 4 | 2025 | 05-07-2025 | 89.87% | 98% | 95.97% | 22.22% | 9.53% | 100% | 76.22% | 50.23% | 83.21% | 22.22% | 99.54% | 100% | 0 |
| 20605 | RS Amalia Bontang | 4 | 2025 | 05-08-2025 | 91.67% | 90% | 100% | 100% | 96.27% | 0% | 93.16% | 88.89% | 100% | 91.43% | 100% | 100% | 0 |
| 20606 | RS Gunung Maria | 4 | 2025 | 05-09-2025 | 84.5% | 98% | 100% | 0% | 0% | 0% | 82.62% | 94.78% | 98.92% | 0% | 100% | 100% | 0 |
| 20607 | RS Pratama Jampea | 4 | 2025 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 20608 | RS Tk. II Dr. R. Hardjanto | 4 | 2025 | 05-09-2025 | 88.56% | 99% | 100% | 100% | 94.05% | 0% | 91.42% | 100% | 82.81% | 94.74% | 100% | 100% | 0 |
| 20609 | RS Pratama Bilabanggai Buko Selatan | 4 | 2025 | 05-01-2025 | 94% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20610 | RS Bethesda GMIM Tomohon | 4 | 2025 | 05-06-2025 | 95.19% | 97% | 97.35% | 0% | 51.18% | 0% | 97.5% | 100% | 85.89% | 100% | 97.5% | 100% | 0 |
| 20611 | RS Ibu dan Anak Care She | 4 | 2025 | 05-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20612 | RS Umum Daerah Maria Walanda Maramis | 4 | 2025 | 05-08-2025 | 90.42% | 93% | 100% | 100% | 79.48% | 27.08% | 92.59% | 100% | 100% | 100% | 100% | 100% | 89.72 |
| 20613 | RS Pancaran Kasih | 4 | 2025 | 05-08-2025 | 79% | 77% | 80.47% | 0% | 30.97% | 8.2% | 72.75% | 100% | 100% | 100% | 13.39% | 100% | 100 |
| 20614 | RS Bhayangkara Palu | 4 | 2025 | 05-09-2025 | 89.73% | 95% | 99.16% | 100% | 79.27% | 100% | 85.82% | 100% | 90.04% | 79.86% | 95.83% | 100% | 0 |
| 20615 | RS Umum Daerah Kabelota | 4 | 2025 | 05-10-2025 | 100% | 100% | 98% | 100% | 98% | 0% | 99.5% | 99% | 100% | 100% | 100% | 100% | 0 |
| 20616 | RS Samarinda Medika Citra | 4 | 2025 | 05-09-2025 | 99.85% | 100% | 99.86% | 80% | 85.2% | 6% | 82.01% | 100% | 83.52% | 80% | 100% | 100% | 87.5 |
| 20617 | RS Kalooran | 4 | 2025 | 01-01-1970 | 84.62% | 83% | 90.33% | 0% | 88.6% | 0% | 72.11% | 100% | 81.86% | 70.1% | 83.78% | 40% | 0 |
| 20618 | RS Bhayangkara Manado | 4 | 2025 | 05-05-2025 | 99.32% | 99% | 100% | 100% | 98.23% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 20619 | RS Umum Daerah Panglima Sebaya | 4 | 2025 | - | 85.25% | 100% | 99.97% | 100% | 66.27% | 2.85% | 89.87% | 100% | 79.51% | 100% | 99.95% | 100% | 0 |
| 20620 | RS Hermina Balikpapan | 4 | 2025 | 05-08-2025 | 99% | 100% | 100% | 96.67% | 90% | 4.48% | 70.59% | 100% | 94.4% | 80% | 96.19% | 100% | 0 |
| 20621 | RS Siaga Al-Munawwarah Samarinda | 4 | 2025 | 01-01-1970 | 99% | 94% | 99.13% | 90% | 92% | 5.5% | 86% | 95% | 97.25% | 93.75% | 98.75% | 90% | 0 |
| 20622 | RS Khusus Mata SMEC Balikpapan | 4 | 2025 | 05-02-2025 | 98.5% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | 0 |
| 20623 | RS Permata Bunda | 4 | 2025 | 05-09-2025 | 99.04% | 91% | 88.37% | 0% | 94.05% | 42.22% | 71.73% | 100% | 91.88% | 100% | 100% | 100% | 0 |
| 20624 | RS Cantia Tompasobaru | 4 | 2025 | 05-05-2025 | 100% | 100% | 74.83% | 0% | 43.31% | 0% | 69.43% | 100% | 87.92% | 100% | 63.38% | 100% | 0 |
| 20625 | RS Ibu Anak Asih Balikpapan | 4 | 2025 | 05-08-2025 | 87.08% | 100% | 100% | 100% | 84.75% | 1.1% | 83.96% | 100% | 95.85% | 88.04% | 100% | 86.67% | 87.48 |
| 20626 | RS Umum Hj. Zubaeda Bantilan | 4 | 2025 | 05-06-2025 | 93% | 80% | 55.54% | 0% | 95.77% | 0% | 100% | 100% | 100% | 100% | 93.55% | 0% | 0 |
| 20627 | RS Advent Manado | 4 | 2025 | - | 99.85% | 100% | 99.84% | 0% | 78.62% | 0% | 81.38% | 96.92% | 100% | 87.5% | 100% | 100% | 0 |
| 20628 | RS Ibu dan Anak Tinatapura | 4 | 2025 | 05-08-2025 | 95% | 100% | 100% | 100% | 95.46% | 0% | 92.57% | 100% | 94.49% | 75% | 100% | 100% | 0 |
| 20629 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 4 | 2025 | 05-09-2025 | 73.75% | 80% | 100% | 0% | 100% | 0% | 95.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20630 | RS Umum Daerah Amurang | 4 | 2025 | 05-07-2025 | 94% | 97% | 97.33% | 0% | 88% | 100% | 98% | 100% | 98.67% | 90% | 97% | 100% | 0 |
| 20631 | RS Pelita Kasih | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 76.54% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20632 | RS Islam Sitti Maryam | 4 | 2025 | 05-10-2025 | 66.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20633 | RS Ibu dan Anak Kirana Manado | 4 | 2025 | 05-03-2025 | 100% | 100% | 100% | 100% | 88% | 0% | 79.5% | 100% | 81.5% | 82% | 100% | 100% | 0 |
| 20634 | RS Samaritan Palu | 4 | 2025 | 05-02-2025 | 98.52% | 100% | 100% | 100% | 82.01% | 0% | 97.23% | 100% | 83.04% | 100% | 100% | 100% | 0 |
| 20635 | RS Umum Daerah Tanjung Selor | 4 | 2025 | 05-08-2025 | 87.14% | 99% | 100% | 100% | 98.44% | 0% | 99.77% | 100% | 100% | 0% | 100% | 0% | 0 |
| 20636 | RS Ibu Anak Asy Syifa | 4 | 2025 | 05-02-2025 | 100% | 100% | 100% | 0% | 95.28% | 0% | 90.32% | 0% | 56.17% | 0% | 100% | 0% | 0 |
| 20637 | RSU Ratatotok Buyat | 4 | 2025 | 05-08-2025 | 93.6% | 100% | 100% | 100% | 85.66% | 0% | 89.66% | 100% | 87.39% | 87.5% | 100% | 100% | 0 |
| 20638 | RS Umum Daerah Kerang | 4 | 2025 | 05-07-2025 | 95.93% | 100% | 100% | 0% | 94.74% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 20639 | RS Umum Daerah Buluye Napoae Moutong | 4 | 2025 | 05-07-2025 | 99.08% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 75% | 100% | 0% | 0% | 0 |
| 20640 | RS Umum Daerah Mitra Sehat | 4 | 2025 | 05-07-2025 | 90% | 100% | 100% | 0% | 69.36% | 0% | 72.73% | 100% | 95.83% | 0% | 100% | 0% | 0 |
| 20641 | RS Umum Daerah Bolaang Mongondow Selatan | 4 | 2025 | 05-09-2025 | 62.19% | 95% | 100% | 0% | 76% | 3.85% | 93.09% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 20642 | RS Ibu dan Anak Nasana Pura | 4 | 2025 | 05-10-2025 | 92.31% | 86% | 100% | 100% | 82.76% | 2.31% | 100% | 100% | 88.94% | 100% | 100% | 100% | 0 |
| 20643 | RS Umum Tk. IV Samarinda | 4 | 2025 | 05-10-2025 | 99.61% | 99% | 100% | 0% | 100% | 0% | 97.06% | 100% | 100% | 99.22% | 100% | 100% | 0 |
| 20644 | RS Umum Daerah Pendau Tambu Kab Donggala | 4 | 2025 | 05-09-2025 | 85.2% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 99.26% | 100% | 100% | 0% | 0 |
| 20645 | RS Umum Daerah Bolaang Mongondow Timur | 4 | 2025 | 05-08-2025 | 88.84% | 97% | 97.54% | 0% | 75% | 0% | 100% | 100% | 94.64% | 100% | 100% | 100% | 0 |
| 20646 | RS Jiwa Atma Husada Mahakam | 4 | 2025 | 05-10-2025 | 89.37% | 100% | 100% | % | 100% | % | 84.37% | 100% | 100% | 100% | 100% | 100% | 91.6 |
| 20647 | RS Umum Daerah Tagulandang | 4 | 2025 | - | 98.75% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 99.25% | 80% | 0% | 100% | 0 |
| 20648 | RS Umum Medika Sangatta | 4 | 2025 | 05-10-2025 | 86.19% | 88% | 99.9% | 0% | 66.21% | 12.92% | 38.41% | 98.04% | 99.63% | 90% | 87.39% | 96.15% | 0 |
| 20649 | RS Umum Sis Al Jufri Palu | 4 | 2025 | 05-08-2025 | 87.25% | 97% | 100% | 0% | 53.62% | 0% | 78.52% | 100% | 90.72% | 100% | 100% | 81.82% | 0 |
| 20650 | RSUP Prof. Dr. R. D. Kandou | 4 | 2025 | 05-10-2025 | 78.57% | 100% | 100% | 95.24% | 92.35% | 2.02% | 99.84% | 100% | 97.29% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.