Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 20651 | RS Umum Mokopido Toli-Toli | 4 | 2025 | 05-09-2025 | 91% | 96% | 100% | 0% | 46.63% | 0% | 93.27% | 80.95% | 94.78% | 98.9% | 100% | 100% | 0 |
| 20652 | RS Umum Daerah Bolaang Mongondow Utara | 4 | 2025 | 05-10-2025 | 100% | 100% | 94.41% | 0% | 82.67% | 0% | 100% | 100% | 88.39% | 100% | 100% | 100% | 0 |
| 20653 | RS TK. II R. W. Mongisidi | 4 | 2025 | 05-09-2025 | 98.5% | 100% | 100% | 100% | 100% | 1.96% | 99.74% | 100% | 99.73% | 97.83% | 100% | 0% | 0 |
| 20654 | RS Umum Daerah Abdul Wahab Sjahranie | 4 | 2025 | 05-09-2025 | 84.67% | 97% | 98.65% | 0% | 46.94% | 2.35% | 81.32% | 100% | 98.38% | 97.5% | 99.87% | 100% | 0 |
| 20655 | RS Umum Daerah Sangkulirang | 4 | 2025 | 05-10-2025 | 66% | 75% | 100% | 0% | 98.67% | 0% | 100% | 75% | 93.77% | 0% | 100% | 0% | 0 |
| 20656 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 4 | 2025 | 05-10-2025 | 71.11% | 63% | 70.83% | % | 74% | % | 80.95% | 20% | 85% | 70% | 78.46% | 71.43% | |
| 20657 | RS Umum Daerah Inche Abdoel Moeis | 4 | 2025 | 05-09-2025 | 57.5% | 100% | 99.57% | 40% | 88.21% | 38.16% | 85.17% | 93.35% | 99.54% | 100% | 96.52% | 0% | 0 |
| 20658 | Sentra Medika Hospital Minahasa Utara | 4 | 2025 | 05-07-2025 | 95.57% | 100% | 100% | 85.71% | 31.89% | 22.55% | 74.43% | 100% | 100% | 0% | 100% | 100% | 0 |
| 20659 | RS Medika Utama Manggar | 4 | 2025 | 05-05-2025 | 85.65% | 100% | 100% | 0% | 95.91% | 2.5% | 53% | 100% | 97.93% | 92.16% | 100% | 0% | 0 |
| 20660 | RS Umum Daerah Harapan Insan Sendawar | 4 | 2025 | 05-08-2025 | 92.51% | 100% | 100% | 100% | 36.89% | 6.32% | 86.65% | 100% | 85.46% | 0% | 100% | 100% | 0 |
| 20661 | RS Umum Dirgahayu | 4 | 2025 | 05-10-2025 | 84.66% | 97% | 99.9% | 0% | 81.5% | 0.54% | 83.67% | 100% | 98.39% | 0% | 96.49% | 100% | 0 |
| 20662 | RS Umum Liung Paduli | 4 | 2025 | 05-05-2025 | 99.13% | 100% | 100% | % | 100% | % | 100% | 100% | 97.95% | 0% | 100% | 0% | 99.99 |
| 20663 | RS Budi Agung Palu | 4 | 2025 | 05-08-2025 | 96% | 92% | 100% | 100% | 99.3% | 0% | 78.75% | 100% | 80.25% | 0% | 80% | 100% | 0 |
| 20664 | RS Umum Manado Medical Center | 4 | 2025 | 04-11-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 83.33% | 100% | 90.32% | 83.33% | 100% | 100% | 0 |
| 20665 | RS Umum Daerah Kudungga | 4 | 2025 | 05-10-2025 | 95.64% | 93% | 99.86% | 100% | 90.91% | 0% | 97.79% | 100% | 82.44% | 92.31% | 100% | 100% | 82.72 |
| 20666 | RS Mata Provinsi Kalimantan Timur | 4 | 2025 | 05-10-2025 | 97.58% | 100% | 99% | % | 41.14% | 37.1% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 20667 | RS Umum Tingkat IV Lanud Balikpapan | 4 | 2025 | 05-05-2025 | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 97.5% | 100% | 0% | 0% | 0 |
| 20668 | RS Umum Daerah Lapangan Sawang Kab. Sitaro | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 93.06% | 0% | 100% | 100% | 97.37% | 87.88% | 100% | 100% | 100 |
| 20669 | RS Umum Daerah ODSK | 4 | 2025 | 05-09-2025 | 81.02% | 81% | 99.13% | 0% | 94.97% | 2.2% | 72.54% | 100% | 97.86% | 93.97% | 100% | 100% | 0 |
| 20670 | RS GKST Tentena | 4 | 2025 | - | 71.03% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 79.93% | 0% | 100% | 0% | 0 |
| 20671 | RS Daerah Liun Kendage | 4 | 2025 | 05-03-2025 | 86.52% | 98% | 99.82% | 100% | 87.47% | 100% | 99.59% | 100% | 99.63% | 99.71% | 99.17% | 100% | 0 |
| 20672 | RS Umum Siloam Hospital Manado | 4 | 2025 | 05-08-2025 | 93.52% | 100% | 99.45% | 0% | 56.42% | 0% | 67.58% | 100% | 100% | 26.32% | 100% | 100% | 0 |
| 20673 | RS Umum Balikpapan Baru | 4 | 2025 | 05-10-2025 | 86% | 100% | 100% | 100% | 86.67% | 4.44% | 92% | 100% | 100% | 100% | 100% | 92.31% | 100 |
| 20674 | RS Umum Tadulako Palu | 4 | 2025 | 05-07-2025 | 80% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 20675 | RS Ibu dan Anak Jimmy Medika Borneo | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | 100% | 90.5% | 37.21% | 87.36% | 100% | 85.5% | 100% | 100% | 100% | 0 |
| 20676 | RS Islam Sultan Agung Banjarbaru | 4 | 2025 | 05-08-2025 | 89.78% | 100% | 99.9% | 92.31% | 30.34% | 10.96% | 48.6% | 100% | 84.67% | 83.71% | 100% | 100% | 0 |
| 20677 | RS Umum Daerah Mokoyurli Buol | 4 | 2025 | 05-10-2025 | 98.99% | 98% | 100% | 80% | 22.61% | 21.02% | 100% | 100% | 98.74% | 85.19% | 100% | 100% | 0 |
| 20678 | RS Dr. J. H. Awaloei | 4 | 2025 | 05-05-2025 | 93.55% | 94% | 99.81% | 100% | 17.63% | 2.42% | 90.31% | 100% | 98.93% | 100% | 100% | 100% | 0 |
| 20679 | RS Umum Daerah Pratama Sendawar | 4 | 2025 | 05-06-2025 | 62.44% | 100% | 100% | % | 97.1% | % | 100% | 100% | 91.74% | 100% | 100% | 0% | 0 |
| 20680 | RS Siloam Paal Dua | 4 | 2025 | 05-10-2025 | 97.74% | 100% | 100% | 0% | 100% | 4.65% | 73.72% | 100% | 100% | 100% | 100% | 100% | 85 |
| 20681 | RS Umum Daerah Madani Palu | 4 | 2025 | 05-06-2025 | 85.03% | 99% | 100% | 100% | 88.01% | 0% | 100% | 100% | 88.48% | 100% | 100% | 0% | 80.21 |
| 20682 | RS Siloam Hospitals Balikpapan | 4 | 2025 | 05-09-2025 | 99.24% | 100% | 100% | 0% | 63.23% | 0.79% | 86.98% | 100% | 88.96% | 81.82% | 100% | 100% | |
| 20683 | RS Mata Provinsi Sulawesi Utara | 4 | 2025 | 05-05-2025 | 88.15% | 93% | 98.78% | 0% | 26.21% | 0.29% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 20684 | RS Ibu dan Anak Kasih Ibu | 4 | 2025 | 05-08-2025 | 72.5% | 100% | 100% | 0% | 100% | 0% | 96.3% | 0% | 68.84% | 0% | 100% | 100% | 0 |
| 20685 | RS Santa Familia | 4 | 2025 | 05-06-2025 | 57% | 64% | 100% | 100% | 88.76% | 0.69% | 39.81% | 71.43% | 89.81% | 0% | 97.78% | 0% | 0 |
| 20686 | RS Hermina Samarinda | 4 | 2025 | 05-10-2025 | 85.5% | 88% | 100% | 94.12% | 100% | 7.01% | 77.78% | 100% | 98.42% | 100% | 100% | 100% | 92.97 |
| 20687 | RS Bergerak Kab.Kep.Talaud | 4 | 2025 | 05-06-2025 | 96.15% | 87% | 84.13% | 0% | 100% | 0% | 100% | 0% | 98.96% | 0% | 0% | 0% | 100 |
| 20688 | RS TK 4 Dr. Yanto, Sp.OT | 4 | 2025 | 05-10-2025 | 91.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 100% | 100% | 100% | 100% | 0 |
| 20689 | RS TNI AU Lanud Sam Ratulangi | 4 | 2025 | 05-10-2025 | 92.5% | 100% | 95.45% | 0% | 70% | 25% | 100% | 75% | 100% | 70% | 100% | 100% | 0 |
| 20690 | RS Umum Daerah Talaud | 4 | 2025 | 05-10-2025 | 90% | 100% | 80% | 66.67% | 75% | 100% | 100% | 100% | 75% | 70% | 100% | 80% | 80 |
| 20691 | RS Umum Daerah Beriman | 4 | 2025 | 05-09-2025 | 88.61% | 96% | 99.57% | 0% | 71.14% | 3.45% | 90.77% | 94.55% | 99.04% | 100% | 79.25% | 100% | 0 |
| 20692 | RS Umum Noongan | 4 | 2025 | 05-09-2025 | 95.56% | 97% | 97.77% | 0% | 86.69% | 0% | 91.2% | 100% | 100% | 0% | 100% | 100% | 0 |
| 20693 | RSUP Dr. Wahidin Sudirohusodo | 4 | 2025 | 05-10-2025 | 84.1% | 99% | 99.8% | 0% | 88.25% | 5.32% | 82.19% | 100% | 99.07% | 100% | 99.47% | 100% | 0 |
| 20694 | RS Kepolisian Bhayangkara | 4 | 2025 | 05-08-2025 | 93.02% | 100% | 100% | 66.67% | 83.62% | 3.31% | 85.61% | 100% | 99.98% | 91.32% | 87.5% | 100% | |
| 20695 | RS Umum Daerah Banyorang | 4 | 2025 | 05-10-2025 | 98.53% | 100% | 100% | 0% | 87.1% | 0% | 100% | 100% | 99.56% | 98.44% | 100% | 0% | 0 |
| 20696 | RS Hikmah | 4 | 2025 | 05-08-2025 | 100% | 100% | 100% | 0% | 90.24% | 4.04% | 95.16% | 100% | 100% | 100% | 100% | 100% | |
| 20697 | RS Ibu dan Anak Siti Khadidjah | 4 | 2025 | 05-09-2025 | 93.31% | 92% | 100% | 100% | 93.46% | 0% | 97.37% | 100% | 98.13% | 100% | 100% | 100% | 97 |
| 20698 | RS Umum Hikmah Masamba | 4 | 2025 | 05-08-2025 | 98.26% | 99% | 100% | 100% | 91.32% | 100% | 89.2% | 100% | 88.99% | 100% | 100% | 100% | 0 |
| 20699 | RS Umum Daerah Hajjah Andi Depu | 4 | 2025 | 05-10-2025 | 84.33% | 97% | 100% | 100% | 93.31% | 0.91% | 86.47% | 92.02% | 89.78% | 0% | 100% | 91.37% | 87 |
| 20700 | RS Mitra Husada | 4 | 2025 | 05-07-2025 | 76% | 100% | 100% | 0% | 85.71% | 2.5% | 63.58% | 100% | 98.2% | 100% | 79.41% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.