Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 21801 | RS Sari Asih Karawaci | 4 | 2025 | 05-03-2025 | 91.93% | 100% | 100% | 100% | 93.77% | 0% | 84.57% | 100% | 92.65% | 80.6% | 100% | 100% | 0 |
| 21802 | RS Muji Rahayu | 4 | 2025 | 05-06-2025 | 91.46% | 100% | 100% | 0% | 100% | 0% | 65.59% | 100% | 98.8% | 50% | 100% | 100% | 0 |
| 21803 | RS Umum Royal Surabaya | 4 | 2025 | 05-08-2025 | 90.53% | 98% | 98.4% | % | 73.42% | 2.73% | 94.65% | 94.27% | 99.95% | 93.33% | 89.34% | 83.33% | |
| 21804 | RS Soemitro Lanud Moeljono Surabaya | 4 | 2025 | 01-01-1970 | 87.5% | 90% | 96.23% | 100% | 97.28% | 0% | 43.08% | 100% | 95.28% | 25% | 94.34% | 60% | |
| 21805 | RS Ibu dan Anak Pusura Tegalsari | 4 | 2025 | 05-08-2025 | 97.97% | 100% | 100% | 0% | 100% | 0% | 84.21% | 0% | 96.45% | 0% | 100% | 100% | 4.63 |
| 21806 | RS EMC Tangerang | 4 | 2025 | 05-09-2025 | 91.54% | 89% | 99.93% | 0% | 97.46% | 12.07% | 86.01% | 100% | 98.96% | 96.3% | 100% | 100% | 3.98 |
| 21807 | RS Punten | 4 | 2025 | 05-08-2025 | 80.8% | 98% | 100% | 100% | 92.59% | 0% | 51.92% | 100% | 99.85% | 59.62% | 100% | 100% | 0 |
| 21808 | RS Umum Tk. III Brawijaya | 4 | 2025 | 05-05-2025 | 95% | 93% | 100% | 0% | 93.18% | 0% | 94.44% | 100% | 93.08% | 94.4% | 100% | 100% | 0 |
| 21809 | RS Umum Karsa Husada Kota Batu | 4 | 2025 | 05-09-2025 | 86.76% | 98% | 100% | 100% | 98% | 0.61% | 93.41% | 100% | 88.67% | 84.63% | 100% | 100% | 0 |
| 21810 | RS Mata Undaan | 4 | 2025 | 05-08-2025 | 91.25% | 100% | 100% | % | 100% | 0.93% | 100% | 100% | 100% | 93.2% | 100% | 100% | 0 |
| 21811 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 4 | 2025 | 05-05-2025 | 99.23% | 99% | 100% | 97.5% | 99.23% | 0% | 99.35% | 99.26% | 99.09% | 98.38% | 98.33% | 98.57% | 0 |
| 21812 | RS Mulya | 4 | 2025 | 05-06-2025 | 100% | 100% | 100% | 0% | 99.6% | 16.24% | 65.71% | 100% | 98.45% | 84.44% | 100% | 100% | |
| 21813 | RS Mata Masyarakat Jawa Timur | 4 | 2025 | 05-09-2025 | 94% | 100% | 97.96% | % | 95.2% | 0% | 81.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21814 | RS Tonggak Husada | 4 | 2025 | 05-09-2025 | 73% | 79% | 100% | 100% | 84.7% | 0% | 65.47% | 77.78% | 99.63% | 100% | 60.42% | 88% | 0 |
| 21815 | RS Bunda | 4 | 2025 | 05-08-2025 | 94.74% | 100% | 100% | 100% | 94.17% | 0% | 85.52% | 100% | 99.94% | 87.21% | 100% | 100% | 0 |
| 21816 | RS Melati | 4 | 2025 | 05-07-2025 | 99.67% | 100% | 100% | 100% | 83.33% | 0% | 46.67% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 21817 | RS Ibu dan Anak Putri Surabaya | 4 | 2025 | 01-01-1970 | 96% | 100% | 100% | 100% | 74.81% | 0% | 89.2% | 100% | 95% | 100% | 100% | 98% | 0 |
| 21818 | RS Selaras | 4 | 2025 | 05-07-2025 | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 21819 | RS Gigi dan Mulut Nala Husada | 4 | 2025 | 05-08-2025 | 92.58% | 95% | 100% | 0% | 95.53% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 21820 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 4 | 2025 | 05-06-2025 | 95% | 98% | 100% | 100% | 99.12% | 100% | 50% | 100% | 96.04% | 100% | 100% | 100% | 0 |
| 21821 | RS Ibu dan Anak Bunda Sejahtera | 4 | 2025 | 05-07-2025 | 97.21% | 100% | 100% | 0% | 84.45% | 0% | 56.96% | 100% | 97.56% | 86.76% | 100% | 100% | 0 |
| 21822 | RS Sari Asih Cipondoh | 4 | 2025 | 05-09-2025 | 94% | 98% | 100% | 100% | 89.3% | 4.32% | 78.6% | 100% | 99.92% | 90.5% | 100% | 100% | |
| 21823 | RS Ciputra | 4 | 2025 | - | 74.17% | 100% | 100% | 100% | 81.95% | 28.95% | 52.81% | 100% | 100% | 92.86% | 96.77% | 100% | 0 |
| 21824 | RS Qadr | 4 | 2025 | 05-08-2025 | 90.68% | 97% | 100% | 100% | 90.45% | 2.83% | 56.27% | 100% | 100% | 55.32% | 100% | 100% | 0 |
| 21825 | RS Bethsaida | 4 | 2025 | 05-09-2025 | 87.92% | 100% | 100% | 0% | 93.12% | 1.25% | 95% | 100% | 99.99% | 92% | 100% | 92.31% | 87.1 |
| 21826 | RS Bhakti Rahayu | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | 100% | 76.7% | 0% | 87.15% | 100% | 99.69% | 90.91% | 88.98% | 100% | 0 |
| 21827 | RS Ibu dan Anak Karunia Bunda | 4 | 2025 | 05-05-2025 | 92.11% | 90% | 98.89% | 100% | 92.2% | 4% | 86% | 100% | 88.91% | 86.21% | 100% | 100% | 0 |
| 21828 | RS Manyar Medical Centre | 4 | 2025 | 05-08-2025 | 89% | 100% | 100% | 0% | 82.95% | 5.17% | 98.77% | 75% | 64.69% | 100% | 100% | 100% | 0 |
| 21829 | RS Hermina Periuk Tangerang | 4 | 2025 | 05-08-2025 | 91% | 100% | 100% | 100% | 93.63% | 2.39% | 74.07% | 100% | 99.9% | 82.14% | 100% | 100% | 0 |
| 21830 | RS Ibu dan Anak Graha Medika | 4 | 2025 | 05-09-2025 | 100% | 99% | 100% | 83.33% | 96% | 3.26% | 81.66% | 100% | 86.94% | 100% | 100% | 100% | 84.22 |
| 21831 | RS Umum Islam Siti Aisyah | 4 | 2025 | 05-09-2025 | 95.35% | 97% | 99.17% | 0% | 33.09% | 0% | 75.01% | 87.68% | 99.76% | 69.14% | 100% | 100% | 0 |
| 21832 | RS Umum BUN | 4 | 2025 | 05-05-2025 | 86.05% | 100% | 100% | 100% | 98.94% | 5.04% | 74.69% | 100% | 98% | 85% | 100% | 100% | 0 |
| 21833 | RS Gotong Royong | 4 | 2025 | 05-10-2025 | 85% | 100% | 82.86% | 100% | 52.47% | 2.22% | 77.87% | 99.45% | 92.44% | 50% | 57.14% | 100% | 0 |
| 21834 | RSPAL dr. Ramelan | 4 | 2025 | 05-09-2025 | 94.77% | 100% | 100% | 0% | 78.02% | 17.83% | 73.19% | 95.51% | 99.71% | 94.44% | 100% | 100% | 0 |
| 21835 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 4 | 2025 | 05-07-2025 | 95.06% | 95% | 100% | 100% | 89.94% | 0% | 91.8% | 100% | 100% | 81.48% | 94.48% | 100% | 0 |
| 21836 | RS Umum Daerah Malingping | 4 | 2025 | 09-09-2025 | 9.22% | 99% | 100% | 100% | 46.21% | 2.02% | 75.85% | 100% | 97.44% | 100% | 100% | 100% | 0 |
| 21837 | RS Umum Hermina Bitung | 4 | 2025 | 05-08-2025 | 89.25% | 92% | 100% | 93.94% | 91.11% | 4.13% | 80.88% | 100% | 89.85% | 83.33% | 100% | 100% | 0 |
| 21838 | RS Ibu dan Anak Pura Raharja | 4 | 2025 | 05-08-2025 | 97.09% | 100% | 100% | 100% | 100% | 0% | 95.58% | 100% | 95.83% | 98.18% | 100% | 100% | 0 |
| 21839 | RS Rumah Indonesia Sehat | 4 | 2025 | 05-09-2025 | 92.04% | 99% | 100% | 100% | 100% | 100% | 97.21% | 100% | 100% | 86.67% | 100% | 100% | 90 |
| 21840 | RS Ibu dan Anak Assyifa | 4 | 2025 | 05-08-2025 | 89% | 100% | 100% | 100% | 75.45% | 100% | 53.23% | 100% | 100% | 73.33% | 100% | 100% | 211 |
| 21841 | RS Bunda Sejati | 4 | 2025 | 05-09-2025 | 94% | 100% | 100% | 100% | 96.8% | 0% | 68.8% | 100% | 100% | 51.64% | 100% | 100% | 0 |
| 21842 | RS Umum Daerah Kabupaten Tangerang | 4 | 2025 | 05-07-2025 | 94.5% | 96% | 99% | 98% | 84.5% | 2.5% | 91% | 99% | 86% | 73.5% | 97.5% | 100% | 0 |
| 21843 | RS Ibu dan Anak Tiara | 4 | 2025 | 05-05-2025 | 72.5% | 94% | 97.22% | % | 79.08% | % | 40.36% | 100% | 99.55% | 95% | 98.23% | 80% | 0 |
| 21844 | RS Ibu dan Anak Cempaka Putih Permata | 4 | 2025 | 05-08-2025 | 97.4% | 100% | 90% | 100% | 98.38% | 0% | 100% | 0% | 99.54% | 100% | 100% | 0% | 0 |
| 21845 | RS Ibu dan Anak Makiyah | 4 | 2025 | 05-10-2025 | 92.5% | 98% | 100% | 100% | 92.5% | 25% | 67.5% | 100% | 90% | 95% | 100% | 100% | 0 |
| 21846 | RS Ibu dan Anak Lombok Dua Dua Lontar | 4 | 2025 | 05-10-2025 | 91.81% | 100% | 100% | 100% | 88.19% | 0% | 90% | 100% | 100% | 95.45% | 100% | 100% | 76 |
| 21847 | RS Umum Daerah Balaraja | 4 | 2025 | 05-09-2025 | 80.1% | 95% | 100% | 100% | 50.12% | 0.28% | 93.04% | 100% | 85.79% | 56.25% | 100% | 100% | 83 |
| 21848 | RS EMC Alam Sutera | 4 | 2025 | 05-09-2025 | 84.47% | 100% | 100% | 0% | 62.32% | 24.56% | 75.7% | 100% | 96.84% | 100% | 97.62% | 100% | 0 |
| 21849 | RS Umum Griya Husada Madiun | 4 | 2025 | 05-09-2025 | 98.48% | 100% | 94.4% | 0% | 76.41% | 1.33% | 43.99% | 100% | 99.12% | 100% | 100% | 100% | 0 |
| 21850 | RS Ibu dan Anak Pratiwi | 4 | 2025 | 05-09-2025 | 83% | 100% | 100% | 100% | 97.76% | 0% | 71.79% | 100% | 100% | 81.25% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.