Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 21701 | RS Islam Namira | 4 | 2025 | 05-08-2025 | 70.5% | 95% | 100% | 100% | 99.6% | 9.38% | 88.79% | 100% | 84.47% | 0% | 68.63% | 100% | 82 |
| 21702 | RS Ibu dan Anak Buah Hati Pamulang | 4 | 2025 | 05-05-2025 | 85% | 100% | 100% | 83.33% | 78% | 5% | 80% | 100% | 80% | 80% | 100% | 70% | 70 |
| 21703 | RS Balimed Buleleng | 4 | 2025 | 05-09-2025 | 98.1% | 100% | 99.97% | 0% | 96.33% | 0% | 94.75% | 100% | 100% | 0% | 100% | 100% | 0 |
| 21704 | RS Bhayangkara | 4 | 2025 | 05-06-2025 | 100% | 100% | 98.89% | 100% | 99.54% | 1.85% | 81.61% | 100% | 93.29% | 0% | 98.39% | 87.32% | 0 |
| 21705 | RS Hermina Serpong | 4 | 2025 | 05-09-2025 | 91.05% | 100% | 100% | 100% | 95.28% | 0% | 90.51% | 100% | 100% | 81.25% | 100% | 100% | 82.75 |
| 21706 | RS Umum Daerah Giri Emas | 4 | 2025 | 05-08-2025 | 87.38% | 89% | 100% | 0% | 97.86% | 0% | 100% | 100% | 100% | 0% | 95.88% | 100% | 92.54 |
| 21707 | RS Ibu dan Anak Dhia | 4 | 2025 | 05-07-2025 | 82.61% | 89% | 100% | 100% | 93.76% | 0% | 100% | 80% | 99.09% | 75% | 100% | 100% | 0 |
| 21708 | RS Umum Balimed | 4 | 2025 | 05-09-2025 | 90.29% | 99% | 100% | 100% | 70.31% | 0% | 100% | 99.2% | 95.47% | 93.71% | 100% | 80.95% | 0 |
| 21709 | RS PKU Muhammadiyah Bima | 4 | 2025 | 05-10-2025 | 73.23% | 83% | 100% | 0% | 84.5% | 0% | 75.47% | 100% | 92% | 80% | 100% | 100% | 0 |
| 21710 | RS Ibu dan Anak Vitalaya | 4 | 2025 | 05-10-2025 | 82.81% | 87% | 100% | 100% | 72.62% | 3.96% | 77.42% | 100% | 100% | 76% | 100% | 100% | |
| 21711 | RS Siloam Kupang | 4 | 2025 | 05-07-2025 | 89.14% | 100% | 98.94% | 100% | 59.15% | 1.55% | 63.69% | 100% | 100% | 96.43% | 98.31% | 100% | 0 |
| 21712 | RS Islam Yatofa | 4 | 2025 | - | 89.5% | 100% | 100% | 87.18% | 85.3% | 4.61% | 85.91% | 100% | 92.25% | 88.89% | 100% | 100% | 0 |
| 21713 | RS umum Karya Dharma Husada | 4 | 2025 | 05-09-2025 | 85% | 100% | 100% | 100% | 92.28% | 0% | 97.27% | 100% | 100% | 100% | 100% | 0% | 0 |
| 21714 | RS Insan Permata | 4 | 2025 | 05-08-2025 | 92.54% | 93% | 100% | 100% | 88.43% | 0.81% | 83.06% | 100% | 98.44% | 94.92% | 100% | 100% | 0 |
| 21715 | RS Umum Shanti Graha | 4 | 2025 | 05-10-2025 | 85.5% | 100% | 100% | % | 96.76% | 0% | 100% | 100% | 87.12% | 100% | 100% | 100% | 0 |
| 21716 | RS H. L. Manambai Abdulkadir | 4 | 2025 | 05-10-2025 | 85.46% | 100% | 100% | 100% | 59.52% | 0% | 78.59% | 100% | 87.25% | 84.62% | 100% | 100% | 90.1 |
| 21717 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 4 | 2025 | 05-08-2025 | 87.55% | 100% | 100% | 0% | 93.87% | 2.68% | 93.89% | 100% | 99% | 96.3% | 100% | 100% | 0 |
| 21718 | RS Pondok Indah Bintaro Jaya | 4 | 2025 | 05-09-2025 | 95.68% | 100% | 100% | 0% | 95.31% | 3.85% | 79.74% | 100% | 99.82% | 100% | 98.87% | 100% | 0 |
| 21719 | RS Umum Daerah Rote Ndao Ba'a | 4 | 2025 | 05-09-2025 | 94.84% | 100% | 100% | 100% | 89.98% | 0% | 100% | 100% | 93.46% | 0% | 100% | 100% | 0 |
| 21720 | RS Umum Parama Sidhi | 4 | 2025 | 05-09-2025 | 86.5% | 98% | 95.85% | 100% | 84.2% | 0% | 88.17% | 100% | 90.14% | 97.87% | 100% | 0% | 96.42 |
| 21721 | RS Ibu dan Anak Bunda Ciputat | 4 | 2025 | 05-05-2025 | 98.87% | 100% | 100% | 0% | 88.49% | 0% | 76% | 100% | 100% | 75% | 100% | 100% | 0 |
| 21722 | RS Umum Daerah Sondosia Kab. Bima | 4 | 2025 | 05-10-2025 | 93.63% | 93% | 98.16% | 100% | 77.16% | 0% | 87.8% | 100% | 99.21% | 88.24% | 88.38% | 85.71% | 0 |
| 21723 | RS Helsa Ciputat | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 94.55% | 0% | 86.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21724 | RS Mitra Keluarga Bintaro | 4 | 2025 | 05-07-2025 | 98.19% | 100% | 100% | 0% | 96.94% | 4.84% | 97.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21725 | RS Umum Daerah Naibonat | 4 | 2025 | 05-10-2025 | 87.77% | 77% | 100% | 100% | 84.51% | 25% | 38.4% | 100% | 92.45% | 91.35% | 100% | 100% | 0 |
| 21726 | RS Buah Hati Ciputat | 4 | 2025 | 05-09-2025 | 95% | 100% | 97.69% | 100% | 80.81% | 3.31% | 90.28% | 100% | 84.67% | 86.67% | 100% | 94.12% | 0 |
| 21727 | RS Umum Daerah S. K. Lerik | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 0% | 50% | 11.11% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 21728 | RS Kristen Lindimara | 4 | 2025 | 05-06-2025 | 89.5% | 99% | 100% | 75.86% | 93.1% | 31.33% | 66.55% | 100% | 89.85% | 75.47% | 100% | 100% | 0 |
| 21729 | RS Ibu dan Anak Permata Sarana Husada | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21730 | RS Umum Daerah Karangasem | 4 | 2025 | 05-07-2025 | 98.17% | 98% | 100% | 0% | 89.12% | 1.27% | 95.7% | 100% | 92.83% | 95.65% | 100% | 100% | 0 |
| 21731 | RS Umum Daerah Pondok Aren | 4 | 2025 | 05-09-2025 | 98.81% | 100% | 100% | % | 100% | % | 100% | 100% | 98.88% | 100% | 100% | 0% | 0 |
| 21732 | RS Umum Manuaba | 4 | 2025 | 05-08-2025 | 90% | 98% | 100% | 0% | 100% | 0% | 81.82% | 100% | 95.83% | 100% | 100% | 80% | 70 |
| 21733 | RS Umum Daerah Awet Muda Narmada | 4 | 2025 | 05-09-2025 | 86.92% | 100% | 100% | 100% | 83.45% | 2.5% | 95.15% | 100% | 88% | 100% | 100% | 100% | 0 |
| 21734 | RS Umum Muder Ignacia | 4 | 2025 | 05-09-2025 | 87.5% | 86% | 78.57% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 93 |
| 21735 | RS Cinta Kasih | 4 | 2025 | 05-07-2025 | 86.14% | 100% | 100% | 0% | 56.92% | 0% | 53.38% | 100% | 100% | 60.64% | 100% | 100% | 98 |
| 21736 | RS Surya Medika PKU Muhammadiyah Sumbawa | 4 | 2025 | 05-10-2025 | 96.77% | 100% | 100% | 100% | 97.98% | 0% | 90.28% | 100% | 87% | 85.69% | 100% | 100% | 91 |
| 21737 | RS Umum Bangli Medika Canti | 4 | 2025 | 05-09-2025 | 90.83% | 99% | 100% | 66.67% | 79.05% | 0% | 69.3% | 100% | 95% | 92.86% | 100% | 100% | 0 |
| 21738 | RS Permata Pamulang | 4 | 2025 | 05-08-2025 | 90% | 98% | 100% | 0% | 84% | 0% | 83% | 100% | 84.46% | 84% | 100% | 85.71% | 90 |
| 21739 | RS Umum Balimed Karangasem | 4 | 2025 | 05-09-2025 | 88% | 100% | 100% | 0% | 97.21% | 0% | 76.06% | 100% | 99.89% | 83.33% | 100% | 100% | 96 |
| 21740 | RS Umum Daerah Waingapu | 4 | 2025 | 05-08-2025 | 76% | 77% | 100% | 100% | 91.35% | 0% | 100% | 100% | 90.88% | 0% | 100% | 100% | 0 |
| 21741 | RS Khusus Mata Bali Mandara | 4 | 2025 | 05-10-2025 | 99.89% | 100% | 100% | 0% | 97.65% | 0% | 100% | 100% | 100% | 92.54% | 100% | 100% | 0 |
| 21742 | RS Umum Kab. Lombok Utara | 4 | 2025 | 05-10-2025 | 85% | 90% | 86.67% | 0% | 80% | 0% | 77% | 100% | 97% | 76.67% | 93.33% | 100% | 0 |
| 21743 | RS Lotim Medical Center | 4 | 2025 | 05-06-2025 | 89.72% | 97% | 100% | 100% | 100% | 0% | 36.18% | 100% | 97.33% | 98.44% | 100% | 100% | 0 |
| 21744 | RS Umum Daerah Kota Tangerang Selatan | 4 | 2025 | 05-09-2025 | 86% | 100% | 100% | 100% | 84.08% | 0% | 100% | 100% | 99.98% | 87.5% | 100% | 100% | |
| 21745 | RS Umum Prima Medika | 4 | 2025 | 05-10-2025 | 95.24% | 96% | 99.84% | 100% | 99.07% | 0% | 82.71% | 100% | 100% | 100% | 100% | 89.47% | 0 |
| 21746 | RS Benggala | 4 | 2025 | 05-06-2025 | 94.82% | 95% | 100% | 0% | 60.87% | 4.55% | 69.12% | 100% | 74.35% | 75% | 100% | 100% | 0 |
| 21747 | RS Primasatya Husada Citra (PHC) Surabaya | 4 | 2025 | 05-07-2025 | 88.53% | 100% | 100% | 100% | 90.68% | 1.44% | 72.96% | 100% | 99.93% | 94.86% | 100% | 100% | 0 |
| 21748 | RS An-Nisa | 4 | 2025 | 05-05-2025 | 91.83% | 100% | 98.18% | 14.29% | 29.87% | 3.19% | 47.68% | 92.67% | 100% | 93.61% | 95.98% | 100% | 89.47 |
| 21749 | RS Kurnia Serang | 4 | 2025 | 05-10-2025 | 95.06% | 100% | 100% | 100% | 82.07% | 3.01% | 71.13% | 100% | 100% | 100% | 0% | 100% | 88.27 |
| 21750 | RS Darmo | 4 | 2025 | 05-09-2025 | 87.07% | 100% | 100% | % | 90% | 0% | 54.45% | 98.58% | 94.7% | 33.33% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.