Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 21601 | RS Sari Asih Serang | 4 | 2025 | 05-07-2025 | 97% | 98% | 100% | 100% | 90.34% | 4.18% | 76.45% | 100% | 100% | 97.97% | 99.5% | 91.3% | 97.29 |
| 21602 | RS Umum Daerah Negara | 4 | 2025 | 05-07-2025 | 90.95% | 91% | 100% | 42.86% | 91.01% | 2% | 100% | 100% | 100% | 89.36% | 100% | 0% | 90.75 |
| 21603 | RS Umum Daerah Singasana | 4 | 2025 | 05-06-2025 | 98.46% | 100% | 99.93% | 100% | 99.04% | 0% | 99.36% | 100% | 100% | 100% | 99.4% | 100% | 0 |
| 21604 | RS Umum Daerah Klungkung | 4 | 2025 | 05-10-2025 | 85.71% | 100% | 100% | 100% | 96.09% | 4.62% | 98.61% | 100% | 88.58% | 100% | 100% | 100% | 89 |
| 21605 | RS Fatimah | 4 | 2025 | 05-09-2025 | 98.5% | 99% | 100% | 0% | 90.03% | 0% | 89.76% | 95.83% | 100% | 100% | 100% | 100% | 92 |
| 21606 | RS Islam Siti Hajar | 4 | 2025 | 05-09-2025 | 84% | 96% | 100% | 100% | 96.27% | 0% | 87.1% | 100% | 99.01% | 81.94% | 100% | 0% | 0 |
| 21607 | RS Umum Kasih Ibu Tabanan | 4 | 2025 | 05-07-2025 | 90.66% | 100% | 99.86% | 0% | 100% | 0% | 80.49% | 99.64% | 90% | 98.89% | 100% | 100% | 0 |
| 21608 | RS Umum Daerah Kota Serang | 4 | 2025 | 05-05-2025 | 87.4% | 100% | 100% | 0% | 93.34% | 1.9% | 100% | 100% | 98.22% | 100% | 100% | 100% | 89.79 |
| 21609 | RS Umum Daerah Kefamenanu | 4 | 2025 | 05-10-2025 | 74.06% | 67% | 93.12% | 100% | 92.86% | 0% | 95.6% | 100% | 89.74% | 71.43% | 86.96% | 100% | 0 |
| 21610 | RS Umum Dharma Kerti | 4 | 2025 | 05-10-2025 | 99.49% | 100% | 100% | 0% | 90.62% | 0% | 100% | 100% | 100% | 86.36% | 100% | 0% | 254 |
| 21611 | RS Kristen Lende Moripa | 4 | 2025 | 05-09-2025 | 90.35% | 89% | 89.35% | 100% | 96% | 19.18% | 90.61% | 100% | 77.17% | 52.38% | 98.82% | 0% | 0 |
| 21612 | RS Umum Daerah Bangli | 4 | 2025 | 05-07-2025 | 88.16% | 99% | 100% | 100% | 98.35% | 0% | 99.94% | 100% | 88.56% | 100% | 100% | 100% | 0 |
| 21613 | RS Bhayangkara Denpasar | 4 | 2025 | 05-10-2025 | 88% | 100% | 99.81% | 100% | 99.22% | 0.53% | 89.8% | 100% | 99.9% | 100% | 100% | 100% | 0 |
| 21614 | RS Umum Bhakti Rahayu Tabanan | 4 | 2025 | - | 85.5% | 100% | 97.87% | 100% | 62.5% | 0% | 72.33% | 100% | 100% | 100% | 100% | 0% | 0 |
| 21615 | RS Umum Daerah Patuh Karya | 4 | 2025 | - | 95.45% | 97% | 100% | 100% | 65.11% | 0% | 100% | 100% | 92.77% | 100% | 100% | 100% | 0 |
| 21616 | RS Umum Daerah Patut Patuh Patju | 4 | 2025 | 05-08-2025 | 94.97% | 99% | 100% | 100% | 80.6% | 0% | 100% | 100% | 90.56% | 98.65% | 100% | 100% | 0 |
| 21617 | RS Umum Balimed Negara | 4 | 2025 | 05-07-2025 | 89.5% | 85% | 100% | 100% | 49.73% | 0% | 79.33% | 100% | 85.74% | 97.86% | 100% | 100% | 0 |
| 21618 | RS Umum Surya Husadha | 4 | 2025 | 05-07-2025 | 92.9% | 100% | 100% | 0% | 92.38% | 0% | 98.21% | 100% | 81.45% | 90.57% | 100% | 100% | 0 |
| 21619 | RS Umum Daerah Manggelewa | 4 | 2025 | 05-09-2025 | 60% | 55% | 65% | % | 70% | % | 100% | 100% | 100% | 0% | 60% | 43.75% | |
| 21620 | RS Umum Bunda | 4 | 2025 | 05-10-2025 | 93% | 100% | 100% | 0% | 95.25% | 0% | 94.07% | 0% | 85.29% | 100% | 100% | 100% | 0 |
| 21621 | RS Cahaya Medika | 4 | 2025 | 01-01-1970 | 94% | 96% | 91.71% | 98.5% | 91.86% | 1.33% | 78.4% | 76% | 79.82% | 60% | 97% | 90% | 0 |
| 21622 | RS Umum Wisma Prashanti | 4 | 2025 | 05-09-2025 | 86.67% | 100% | 100% | 100% | 100% | 0% | 38.16% | 100% | 100% | 75% | 100% | 100% | 0 |
| 21623 | RS Umum Kertayasa | 4 | 2025 | 05-10-2025 | 94.69% | 95% | 96.91% | 0% | 95.6% | 4.76% | 35.54% | 100% | 91.18% | 95.45% | 100% | 100% | 85 |
| 21624 | RS Harapan Keluarga | 4 | 2025 | 05-05-2025 | 90% | 87% | 95% | 80% | 70% | 89% | 80% | 100% | 60% | 71% | 100% | 100% | 0 |
| 21625 | RS Mata Achmad Wardi BWI-DD | 4 | 2025 | 05-10-2025 | 89% | 100% | 100% | % | 82.46% | 2.07% | 100% | 100% | 97.32% | 98.81% | 100% | 100% | 0 |
| 21626 | RS Khusus Bedah BIMC Nusa Dua | 4 | 2025 | 05-10-2025 | 85.5% | 97% | 100% | 0% | 96.64% | 0% | 59.54% | 100% | 98.34% | 100% | 100% | 100% | 0 |
| 21627 | RS Ibu dan Anak Permata Hati | 4 | 2025 | 05-10-2025 | 84% | 97% | 98.56% | 96.25% | 97.05% | 4.27% | 99.63% | 100% | 100% | 100% | 100% | 100% | 97 |
| 21628 | RS Umum Ari Canti | 4 | 2025 | 05-06-2025 | 86% | 100% | 100% | 100% | 95.43% | 0% | 93.87% | 100% | 98.75% | 83.33% | 100% | 100% | 0 |
| 21629 | RS Mandalika Provinsi Nusa Tenggara Barat | 4 | 2025 | 05-06-2025 | 96.49% | 99% | 99.55% | 100% | 95.28% | 0% | 48.01% | 100% | 93.43% | 100% | 97.44% | 99.5% | 92 |
| 21630 | RS Umum Daerah Bali Mandara Provinsi Bali | 4 | 2025 | 05-09-2025 | 95% | 100% | 100% | 100% | 91% | 0.9% | 98.96% | 100% | 98.78% | 0% | 100% | 100% | 0 |
| 21631 | RS Umum Sumbawa Besar | 4 | 2025 | 05-08-2025 | 98.41% | 95% | 100% | 97.83% | 92.96% | 0% | 97.73% | 100% | 98.52% | 100% | 100% | 88.89% | 0 |
| 21632 | RS Umum Siloam Bali | 4 | 2025 | 10-09-2025 | 86.7% | 100% | 100% | 0% | 66.54% | 0% | 72.72% | 0% | 100% | 0% | 100% | 0% | 0 |
| 21633 | RS Umum Surya Husadha Nusa Dua | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 99.43% | 100% | 80.74% | 88.89% | 100% | 100% | |
| 21634 | RS Umum Ganesha | 4 | 2025 | 05-08-2025 | 87.88% | 100% | 100% | 100% | 91.32% | 0% | 93.19% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 21635 | RS Umum Puri Raharja | 4 | 2025 | 05-08-2025 | 99.5% | 96% | 100% | 100% | 77% | 0.65% | 86% | 100% | 98% | 80% | 100% | 100% | 0 |
| 21636 | RS Bio Medika | 4 | 2025 | 05-08-2025 | 100% | 89% | 100% | 0% | 93.02% | 0% | 92.31% | 100% | 93% | 100% | 100% | 92.59% | 94 |
| 21637 | RS Citra sundari | 4 | 2025 | 05-06-2025 | 85.87% | 100% | 97.92% | 100% | 80.35% | 0% | 83.67% | 100% | 97.12% | 100% | 100% | 100% | 100 |
| 21638 | RS Jiwa Provinsi Bali | 4 | 2025 | 05-08-2025 | 99.25% | 100% | 100% | 0% | 44.49% | 0% | 53.46% | 100% | 100% | 83.33% | 100% | 0% | 0 |
| 21639 | RS Umum Garba Med | 4 | 2025 | 05-10-2025 | 96.55% | 100% | 100% | 100% | 93.29% | 3.7% | 96.62% | 100% | 91.42% | 97.54% | 100% | 93.75% | 0 |
| 21640 | RS Umum Premagana | 4 | 2025 | 05-09-2025 | 87.17% | 100% | 100% | 100% | 96.77% | 0% | 86.52% | 100% | 98.84% | 89.29% | 100% | 100% | 0 |
| 21641 | RS Islam S. Anggoro | 4 | 2025 | 05-10-2025 | 83.33% | 83% | 77.78% | 100% | 19.11% | 0% | 6.38% | 100% | 95.25% | 75% | 72.73% | 90% | 0 |
| 21642 | RS Umum Daerah Kota Mataram | 4 | 2025 | 05-10-2025 | 88.5% | 90% | 100% | 100% | 83.29% | 0% | 80.98% | 100% | 98.21% | 100% | 100% | 100% | 0 |
| 21643 | RS Umum Daerah MGR Gabriel Manek | 4 | 2025 | 05-10-2025 | 82.5% | 60% | 100% | 0% | 70.06% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 21644 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 4 | 2025 | 05-06-2025 | 98.51% | 99% | 100% | 100% | 100% | 0% | 63.49% | 100% | 98.26% | 0% | 57.14% | 0% | 0 |
| 21645 | RS Umum Murni Teguh Tuban Bali | 4 | 2025 | 05-08-2025 | 99.16% | 100% | 100% | 0% | 94.65% | 0% | 56.36% | 100% | 100% | 80.81% | 100% | 100% | 0 |
| 21646 | RS Umum Daerah Sanjiwani Gianyar | 4 | 2025 | 05-08-2025 | 95.42% | 100% | 100% | 100% | 83.9% | 0.85% | 70.92% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21647 | RS Umum Bhakti Rahayu | 4 | 2025 | 05-05-2025 | 83.71% | 84% | 95% | 0% | 95.45% | 1.49% | 87.76% | 0% | 99.95% | 0% | 100% | 100% | 100 |
| 21648 | RS Kurnia | 4 | 2025 | 05-07-2025 | 85.65% | 99% | 100% | 0% | 83.33% | 0.35% | 49.13% | 95.31% | 99.93% | 7.69% | 100% | 100% | 0 |
| 21649 | RS Risa Sentra Medika | 4 | 2025 | 05-09-2025 | 85% | 100% | 100% | 0% | 95.21% | 0% | 93.7% | 100% | 97.95% | 87.2% | 100% | 100% | 0 |
| 21650 | RS Windu Husada | 4 | 2025 | 05-10-2025 | 99.02% | 100% | 100% | 100% | 97.71% | 0% | 97.84% | 100% | 89.43% | 96.36% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.