Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 21651 | RS Universitas Udayana | 4 | 2025 | 01-01-1970 | 54% | 93% | 100% | 0% | 98.7% | 0% | 73.17% | 100% | 94.29% | 0% | 100% | 100% | 81 |
| 21652 | RS Umum Daerah Dr. R. Soedjono Selong | 4 | 2025 | 05-10-2025 | 91.11% | 95% | 99.74% | 100% | 30.69% | 2.61% | 85.67% | 100% | 88.3% | 98.14% | 99.76% | 100% | 0 |
| 21653 | RS Umum Bali Holistik | 4 | 2025 | 05-10-2025 | 85% | 85% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 21654 | RS Khusus Mata Ramata | 4 | 2025 | 05-09-2025 | 90% | 100% | 95% | 0% | 76.39% | 18.18% | 80.36% | 75% | 54.69% | 83.78% | 100% | 100% | 95.94 |
| 21655 | RS Ibu dan Anak Tresna | 4 | 2025 | 05-10-2025 | 95% | 100% | 100% | 100% | 95.65% | 0% | 100% | 0% | 54.88% | 100% | 100% | 0% | 0 |
| 21656 | RS Kenak Medika | 4 | 2025 | 05-07-2025 | 87.06% | 100% | 100% | 100% | 74.86% | 0% | 52.63% | 100% | 100% | 56.25% | 100% | 100% | 0 |
| 21657 | RS Umum Bunda Pembantu Abadi Naob | 4 | 2025 | 01-01-1970 | 77.13% | 78% | 100% | 0% | 100% | 0% | 100% | 0% | 99.12% | 94.12% | 90.91% | 0% | 0 |
| 21658 | RS Umum Ibunda | 4 | 2025 | 05-09-2025 | 97.4% | 99% | 93.33% | 100% | 83.33% | 0% | 100% | 100% | 95.28% | 95.35% | 100% | 81.82% | 0 |
| 21659 | RS Umum Kasih Ibu | 4 | 2025 | 05-08-2025 | 99.02% | 99% | 99.79% | 0% | 89.62% | 0% | 68.25% | 100% | 99.45% | 86.67% | 100% | 100% | 0 |
| 21660 | RS Ibu dan Anak Cahaya Bunda | 4 | 2025 | 05-05-2025 | 97.5% | 100% | 100% | 94.44% | 82.03% | 1.56% | 93.75% | 100% | 92.19% | 92.19% | 95.31% | 100% | 0 |
| 21661 | RS Umum Daerah Lombok Timur | 4 | 2025 | 05-08-2025 | 87.35% | 77% | 93.08% | 0% | 87.83% | 1.67% | 97.24% | 100% | 98.03% | 100% | 96.92% | 100% | 0 |
| 21662 | RS Umum Payangan | 4 | 2025 | 05-09-2025 | 86.76% | 100% | 100% | 0% | 81.02% | 0% | 86.8% | 100% | 93.23% | 0% | 100% | 100% | |
| 21663 | RS Umum Daerah Banten | 4 | 2025 | 05-09-2025 | 85.67% | 100% | 100% | 100% | 96.7% | 2.17% | 97.89% | 100% | 89.92% | 78.57% | 100% | 100% | 0 |
| 21664 | RS Jiwa Mutiara Sukma | 4 | 2025 | 05-10-2025 | 98.03% | 99% | 100% | % | 80% | % | 86.44% | 100% | 96.62% | 87.84% | 100% | 100% | 0 |
| 21665 | RS Ibu dan Anak Puri Bunda Tabanan | 4 | 2025 | 05-09-2025 | 91.96% | 100% | 100% | 90% | 98.37% | 3.45% | 91.09% | 100% | 100% | 83.33% | 100% | 100% | 97 |
| 21666 | RS Ibu dan Anak Harapan Bunda | 4 | 2025 | 05-07-2025 | 90% | 100% | 100% | 0% | 85% | 33.33% | 70% | 100% | 100% | 0% | 100% | 100% | 80 |
| 21667 | RS Khusus Bedah BIMC | 4 | 2025 | 05-09-2025 | 89.22% | 78% | 84.32% | 0% | 95.32% | 2.41% | 86.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21668 | RS Umum Kasih Ibu Saba | 4 | 2025 | 05-05-2025 | 96.88% | 100% | 88.67% | 100% | 97.72% | 5.56% | 74.25% | 100% | 100% | 97% | 100% | 96.04% | 98.84 |
| 21669 | RS Umum Surya Husadha | 4 | 2025 | 05-10-2025 | 99% | 100% | 100% | 100% | 96.92% | 0% | 97.97% | 100% | 87.78% | 85.37% | 100% | 100% | 0 |
| 21670 | RS Umum Dharma Yadnya | 4 | 2025 | 05-07-2025 | 94.98% | 100% | 100% | 0% | 90.92% | 0% | 88.62% | 100% | 98.5% | 0% | 100% | 100% | 0 |
| 21671 | RS Daerah Mangusada | 4 | 2025 | 05-09-2025 | 90.33% | 100% | 100% | 0% | 98.44% | 0% | 98.75% | 100% | 98.56% | 100% | 100% | 100% | 82.25 |
| 21672 | Siloam Hospitals Mataram | 4 | 2025 | 05-10-2025 | 94.74% | 100% | 100% | 0% | 70.75% | 3.12% | 93.76% | 100% | 100% | 43.48% | 100% | 100% | 0 |
| 21673 | RS Umum Leona | 4 | 2025 | 05-01-2025 | 100% | 100% | 100% | 50% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21674 | RS Umum Kasih Ibu Kedonganan | 4 | 2025 | 05-10-2025 | 98% | 85% | 100% | 83.33% | 90.45% | 4.23% | 84.42% | 100% | 97.07% | 92.31% | 100% | 100% | 82.86 |
| 21675 | RS Umum Famili Husada | 4 | 2025 | 05-09-2025 | 95% | 100% | 100% | 0% | 100% | 0% | 76.57% | 100% | 90.98% | 81.82% | 100% | 100% | 0 |
| 21676 | RS Umum Hermina Cilegon | 4 | 2025 | 05-07-2025 | 91.05% | 92% | 100% | 100% | 93.16% | 0% | 93.33% | 100% | 100% | 96% | 100% | 100% | 90.75 |
| 21677 | RS Umum Khatolik Saint Antonius Ampenan | 4 | 2025 | 05-10-2025 | 79.29% | 88% | 100% | % | 96.55% | 0% | 67.66% | 100% | 98.65% | 66.67% | 92.31% | 100% | 0 |
| 21678 | RS Ibu dan Anak Bina Medika | 4 | 2025 | 05-09-2025 | 88% | 100% | 100% | 0% | 75.2% | 0% | 55.43% | 100% | 75.2% | 0% | 100% | 100% | 0 |
| 21679 | RS Tk. III Wirasakti Kupang | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 99.06% | 0% | 98.84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21680 | RS Hermina Ciputat | 4 | 2025 | 05-09-2025 | 93% | 97% | 100% | 100% | 91.67% | 5.77% | 90% | 100% | 100% | 83.33% | 100% | 100% | 77 |
| 21681 | RS Umum Daerah Serpong Utara | 4 | 2025 | 05-09-2025 | 97.01% | 95% | 100% | 100% | 100% | 6.06% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21682 | RS Umum Kertha Usadha | 4 | 2025 | 05-08-2025 | 100% | 100% | 100% | 100% | 84.67% | 0.95% | 95.77% | 100% | 97.25% | 0% | 100% | 100% | 0 |
| 21683 | RS Umum Daerah Wangaya | 4 | 2025 | 05-06-2025 | 95.44% | 100% | 100% | 100% | 100% | 3.59% | 82.91% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 21684 | RS Ibu dan Anak Kuncup Bunga | 4 | 2025 | 05-09-2025 | 95.5% | 85% | 100% | 0% | 100% | 0% | 92.11% | 100% | 84.41% | 66.67% | 92.46% | 75% | 0 |
| 21685 | RS Umum Praya | 4 | 2025 | 05-02-2025 | 95% | 98% | 92% | 87.27% | 87.27% | 0.5% | 87.5% | 93.33% | 94% | 30% | 94% | 90% | 0 |
| 21686 | RS Ibu dan Anak Bhumi Bunda | 4 | 2025 | - | 91.18% | 100% | 100% | 100% | 54.64% | 100% | 76.92% | 0% | 100% | 100% | 100% | 0% | 0 |
| 21687 | RS Khusus Jiwa Dharma Graha | 4 | 2025 | 05-07-2025 | 100% | 99% | 100% | % | 98.55% | % | 85.12% | 70.84% | 100% | 71.43% | 88.89% | 100% | |
| 21688 | RS Umum Pusat dr. Ben Mboi | 4 | 2025 | 05-10-2025 | 84.1% | 87% | 100% | 50% | 88.56% | 6.44% | 95.91% | 100% | 85.74% | 88.89% | 100% | 100% | 0 |
| 21689 | RS Medika BSD | 4 | 2025 | 05-08-2025 | 94.31% | 100% | 98% | 0% | 62.57% | 0% | 47.65% | 100% | 92.62% | 85.71% | 97.93% | 100% | 99 |
| 21690 | RS Syarif Hidayatullah | 4 | 2025 | 05-10-2025 | 88.5% | 100% | 100% | 100% | 44.54% | 1.23% | 54.37% | 100% | 79.77% | 92.32% | 96.2% | 100% | 0 |
| 21691 | RS Premier Bintaro | 4 | 2025 | 05-09-2025 | 84.5% | 95% | 98.42% | 0% | 77.55% | 9.5% | 72.4% | 100% | 94.3% | 13.33% | 94.38% | 100% | 86.28 |
| 21692 | RS Umum Daerah Kab. Buleleng | 4 | 2025 | 05-07-2025 | 90.91% | 100% | 100% | 100% | 91.21% | 1.13% | 98.99% | 100% | 95.9% | 100% | 100% | 100% | 86.26 |
| 21693 | RS Umum Bima | 4 | 2025 | 05-10-2025 | 97.27% | 97% | 100% | 88.89% | 89.06% | 1.49% | 80.2% | 99.04% | 97.8% | 81.82% | 100% | 100% | 83.28 |
| 21694 | RS Ibu dan Anak Puri Bunda | 4 | 2025 | 05-09-2025 | 98.13% | 100% | 100% | 100% | 100% | 0.29% | 97.99% | 100% | 99.74% | 94% | 100% | 100% | 97.45 |
| 21695 | RS TK. II Udayana | 4 | 2025 | 05-05-2025 | 98.4% | 100% | 99.95% | 100% | 94.24% | 0% | 98.48% | 100% | 98.16% | 88.14% | 100% | 100% | 0 |
| 21696 | RS Sari Asih Ciputat | 4 | 2025 | 05-07-2025 | 89.5% | 100% | 100% | 100% | 65.32% | 0.36% | 75.63% | 100% | 100% | 97.56% | 99.44% | 100% | 0 |
| 21697 | RS Eka | 4 | 2025 | 05-10-2025 | 94.67% | 100% | 100% | 0% | 85% | 0.58% | 84.25% | 100% | 100% | 97.74% | 100% | 98.72% | 0 |
| 21698 | RS Umum Imanuel Sumba | 4 | 2025 | 05-08-2025 | 90% | 98% | 100% | 0% | 98.53% | 0% | 87.39% | 100% | 100% | 100% | 86.67% | 100% | 85 |
| 21699 | RS Pratama Kubu | 4 | 2025 | 05-08-2025 | 86.5% | 75% | 100% | 0% | 91.14% | 0% | 100% | 100% | 94.08% | 100% | 100% | 80% | 0 |
| 21700 | RS Umum Soe | 4 | 2025 | 05-08-2025 | 98.49% | 99% | 100% | 100% | 30.13% | 0% | 100% | 100% | 98.92% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.