Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 2201 | RS Pratama Wasala | 5 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 2202 | RS Ibu dan Anak Mutiara Ibu | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2203 | RS Pratama Salutambung | 5 | 2026 | 30% | 80% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 2204 | RS Umum Daerah Tolinggula Melayani | 5 | 2026 | 98.26% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 2205 | RUMAH SAKIT MULTAZAM MEDICAL CENTER | 5 | 2026 | 92.86% | 100% | 100% | 100% | 81.62% | 0% | 100% | 100% | 72.36% | 100% | 100% | 0% | 0 |
| 2206 | Rumah Sakit Umum Daerah Lemito | 5 | 2026 | 93.49% | 100% | 100% | 0% | 70.59% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 2207 | Rumkit Tk.IV dr. Eddy Kounang Gorontalo | 5 | 2026 | 97.5% | 100% | 100% | 0% | 100% | 0% | 95.24% | 100% | 100% | 100% | 100% | 100% | |
| 2208 | RS Bhayangkara Gorontalo | 5 | 2026 | 98% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 2209 | RS Faga Husada | 5 | 2026 | 89% | 99% | 100% | 96% | 89% | 100% | 98% | 100% | 97% | 97% | 100% | 100% | 0 |
| 2210 | RS PMI Prov. Sultra | 5 | 2026 | 90% | 94% | 81.82% | 0% | 31.25% | 43.48% | 35.16% | 75% | 52.17% | 72.73% | 0% | 0% | |
| 2211 | RS Umum Daerah Antero Hamra Kota Kendari | 5 | 2026 | 98.76% | 100% | 100% | 0% | 100% | 0% | 97.06% | 100% | 100% | 100% | 100% | 90.26% | 0 |
| 2212 | RUMAH SAKIT KHUSUS BEDAH ALODIA AGUNG MEDICAL CENTRE (AAMC) | 5 | 2026 | 97.5% | 96% | 100% | 0% | 92.33% | 0% | 88.06% | 100% | 100% | 82.54% | 100% | 100% | |
| 2213 | RS Umum Harifa | 5 | 2026 | 89.5% | 93% | 88.61% | 100% | 96% | 0% | 100% | 100% | 94.83% | 0% | 100% | 0% | 0 |
| 2214 | RS Ibu dan Anak Harapan Kita | 5 | 2026 | 97.5% | 100% | 100% | 100% | 93.75% | % | 90.16% | 100% | 100% | 100% | 100% | 100% | 0 |
| 2215 | RS UIN ALAUDDIN MAKASSAR | 5 | 2026 | 88% | 88% | 100% | 0% | 87.5% | 0% | 75% | 100% | 100% | 76% | 100% | 0% | 0 |
| 2216 | RS Umum Pusat Makassar | 5 | 2026 | 95.5% | 95% | 99.02% | 100% | 96.59% | 1.48% | 83.26% | 100% | 95.76% | 100% | 99.59% | 100% | 0 |
| 2217 | RS Umum Primaya Hertasning | 5 | 2026 | 99.05% | 99% | 99.97% | 0% | 90.23% | 11.9% | 68.31% | 100% | 0% | 100% | 100% | 100% | 0 |
| 2218 | RS Mata JEC ORBITA @Makassar | 5 | 2026 | 85.85% | 100% | 100% | % | 0% | 1.64% | 83.33% | 0% | 0% | 100% | 90.91% | 100% | 0 |
| 2219 | RS Islam Gigi dan Mulut FKG-UMI | 5 | 2026 | 96% | 100% | 100% | % | 100% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 2220 | RS Otak & Jantung Pertamina Royal Biringkanaya | 5 | 2026 | 96% | 100% | 100% | 0% | 79.91% | 1.05% | 78.41% | 100% | 88.95% | 100% | 100% | 100% | 0 |
| 2221 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 5 | 2026 | 96.24% | 100% | 100% | 0% | 100% | 0% | 90.91% | 100% | 93.93% | 97.22% | 100% | 0% | 0 |
| 2222 | RSUD Dua Pitue | 5 | 2026 | 90% | 80% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 62.5% | 100% | 100% | 0 |
| 2223 | RS Adinda Medical Centre | 5 | 2026 | 95.14% | 100% | 100% | 85.71% | 45.39% | 1.47% | 58.38% | 100% | 85.42% | 88.46% | 100% | 100% | 0 |
| 2224 | RS Kelas D Pratama Sailus | 5 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 2225 | Rumah Sakit Umum Daerah Camba | 5 | 2026 | 62.93% | 89% | 95.88% | 0% | 96.67% | 0% | 94.44% | 85.71% | 50% | 0% | 77.78% | 0% | 0 |
| 2226 | RS Umum Daerah La Mappapenning | 5 | 2026 | 94.55% | 91% | 100% | 100% | 80.07% | 0% | 90.75% | 100% | 96.73% | 86.07% | 100% | 100% | 0 |
| 2227 | RS Umum Daerah Kelas D Pratama Bulu Paccing Bikeru | 5 | 2026 | 93.24% | 95% | 99.57% | 0% | 94.3% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 2228 | Rumah Sakit Umum D Pratama Kabupaten Gowa | 5 | 2026 | 97.8% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 2229 | RS PKU Muhammadiyah Unismuh Makassar | 5 | 2026 | 99.24% | 97% | 100% | 0% | 68.56% | 1.14% | 68.74% | 100% | 68.41% | 76.72% | 100% | 100% | 0 |
| 2230 | RS Umum Daerah Galesong Kabupaten Takalar | 5 | 2026 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 2231 | RS Umum Daerah Pratama Takalar | 5 | 2026 | 97.5% | 93% | 90% | 0% | 83.33% | 0% | 86.67% | 0% | 89% | 0% | 80% | 12.79% | 0 |
| 2232 | RS Umum Daerah Rumbia | 5 | 2026 | 83.81% | 95% | 100% | % | 98.78% | % | 100% | 100% | 93.64% | 0% | 80.28% | 0% | 0 |
| 2233 | RS Pratama Mayapuria | 5 | 2026 | 91.29% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 2234 | RS Umum Daerah Pratama Kauria | 5 | 2026 | 91.6% | 88% | 100% | 0% | 50.76% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 2235 | RS Umum Daerah Pratama Buol | 5 | 2026 | 68.5% | 100% | 77.27% | 0% | 97.16% | 0% | 100% | 100% | 98.85% | 100% | 92.31% | 0% | 0 |
| 2236 | RS Umum Daerah Kota Bitung | 5 | 2026 | 95% | 100% | 100% | 0% | 90% | 0% | 80% | 0% | 100% | 83.33% | 100% | 100% | 0 |
| 2237 | RSU. Universitas Manado | 5 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 2238 | RS Khusus Infeksi Kita Waya Provinsi Sulawesi Utara | 5 | 2026 | 90.52% | 100% | 96.67% | 0% | 100% | 0% | 100% | 0% | 97.83% | 0% | 100% | 0% | 0 |
| 2239 | RS Umum Daerah Kota Manado | 5 | 2026 | 92% | 100% | 100% | 0% | 91.82% | 80% | 81.09% | 100% | 92.53% | 89.66% | 100% | 85.71% | 0 |
| 2240 | RS Gigi dan Mulut Universitas Sam Ratulangi | 5 | 2026 | 97.56% | 100% | 99.7% | 0% | 100% | 0% | 0% | 0% | 98.36% | 100% | 0% | 0% | 0 |
| 2241 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 5 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 2242 | RS Hermina Manado | 5 | 2026 | 94% | 100% | 100% | 0% | 35.73% | 27.94% | 47.44% | 100% | 99.96% | 78.95% | 100% | 100% | 0 |
| 2243 | RS Umum Daerah Bolaang Mongondow Timur | 5 | 2026 | 87.53% | 99% | 100% | 0% | 88.89% | 0% | 100% | 100% | 98.28% | 0% | 100% | 100% | 0 |
| 2244 | Rumah Sakit Prof. Dr. Josef Tuda Tombatu | 5 | 2026 | 95.76% | 98% | 98.68% | 0% | 100% | 0% | 100% | 100% | 97.9% | 98.11% | 97.5% | 0% | |
| 2245 | RS Umum Daerah Bintauna | 5 | 2026 | 93.5% | 100% | 100% | 0% | 71.26% | 0% | 100% | 100% | 94.39% | 25% | 0% | 0% | 0 |
| 2246 | Sentra Medika Hospital Minahasa Utara | 5 | 2026 | 98.73% | 99% | 99.87% | 0% | 32.5% | 25.12% | 52.66% | 100% | 100% | 0% | 100% | 100% | 0 |
| 2247 | RSU Tumpaan Medical Center | 5 | 2026 | 100% | 100% | 100% | 0% | 100% | % | 100% | 0% | 100% | 0% | 0% | 100% | |
| 2248 | RS Umum Carsa Tarakan | 5 | 2026 | 70.19% | 82% | 89% | 0% | 83.62% | 12.5% | 80% | 100% | 100% | 75.56% | 88.15% | 100% | 0 |
| 2249 | RS Bhayangkara Tarakan | 5 | 2026 | 84.5% | 95% | 100% | 0% | 37.7% | 0% | 32.2% | 100% | 100% | 95.87% | 80% | 0% | 0 |
| 2250 | RS Pratama Krayan | 5 | 2026 | 93.41% | 100% | 86.8% | % | 98.5% | % | 67.8% | 100% | 84.13% | 100% | 100% | 0% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.