Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 22701 | RS Umum Dokter Adam Talib | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | 100% | 92.72% | 0% | 93.33% | 0% | 100% | 0% | 100% | 0% | 0 |
| 22702 | RS Umum Sentra Medika | 4 | 2025 | 05-08-2025 | 97.14% | 100% | 100% | 100% | 40.69% | 0.94% | 67.21% | 100% | 99.65% | 100% | 100% | 100% | 77.37 |
| 22703 | RS Umum Izza | 4 | 2025 | 05-10-2025 | 79% | 100% | 100% | 100% | 58.4% | 2.86% | 57.24% | 98.56% | 96.67% | 80.58% | 80.65% | 100% | 93 |
| 22704 | RS Umum Tarumajaya | 4 | 2025 | 05-07-2025 | 90% | 97% | 97.89% | 100% | 83.33% | 0% | 83.33% | 100% | 100% | 93.33% | 98% | 100% | 0 |
| 22705 | RS Umum Rawa Lumbu | 4 | 2025 | 05-09-2025 | 91.22% | 100% | 100% | 100% | 100% | 4.44% | 77.68% | 91.67% | 88.66% | 82.35% | 100% | 100% | 0 |
| 22706 | RS Umum Mitra Keluarga Cikarang | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 22707 | RS Umum Mandaya | 4 | 2025 | 05-09-2025 | 92.2% | 99% | 100% | 100% | 91.49% | 2.17% | 58.4% | 100% | 100% | 63.64% | 94.32% | 100% | 0 |
| 22708 | RS San Medical Center | 4 | 2025 | 05-03-2025 | 94% | 96% | 96% | 100% | 100% | 0% | 96.61% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 22709 | RS Umum Dr. Iqbali Taufan | 4 | 2025 | 01-01-1970 | 100% | 100% | 99.29% | % | 98.9% | 0% | 46.91% | 100% | 98.74% | 100% | 100% | 0% | 96.97 |
| 22710 | RS Umum Permata Keluarga Lippo Cikarang | 4 | 2025 | 05-10-2025 | 87.73% | 100% | 100% | 100% | 85.14% | 2.22% | 71.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 22711 | RS Umum Harapan Keluarga Jababeka | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 85.58% | 0% | 66.07% | 100% | 100% | 100% | 100% | 100% | 0 |
| 22712 | RS Khusus Paru Kabupaten Karawang | 4 | 2025 | 05-06-2025 | 89% | 100% | 100% | 0% | 94.61% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 22713 | RS Umum Kartika Husada | 4 | 2025 | 05-10-2025 | 76.67% | 97% | 98.01% | 100% | 95.15% | 0% | 27.7% | 100% | 99.68% | 0% | 96.41% | 87.5% | 86.86 |
| 22714 | RS Umum Karya Medika II | 4 | 2025 | 05-09-2025 | 83.75% | 98% | 100% | 100% | 100% | 0.46% | 43.4% | 100% | 90.47% | 100% | 100% | 100% | 82.7 |
| 22715 | RS Amanda Cikarang Selatan | 4 | 2025 | 05-10-2025 | 88.41% | 100% | 94.23% | 100% | 74.86% | 0% | 81.01% | 100% | 100% | 72.22% | 98.25% | 57% | 0 |
| 22716 | RS Umum Medirossa Cikarang | 4 | 2025 | 05-09-2025 | 99.59% | 100% | 100% | 0% | 28.9% | 100% | 69.79% | 100% | 86.66% | 50% | 100% | 100% | 7933 |
| 22717 | RS Umum Amanda | 4 | 2025 | 05-06-2025 | 98.88% | 100% | 100% | 100% | 80.9% | 0% | 96.16% | 100% | 81.77% | 100% | 100% | 100% | 0 |
| 22718 | RS Umum Delima Asih Sisma Medika | 4 | 2025 | 05-09-2025 | 97% | 95% | 100% | 0% | 87.21% | 2.99% | 43.14% | 100% | 100% | 92.78% | 100% | 100% | 96 |
| 22719 | Siloam Hospitals Lippo Cikarang | 4 | 2025 | 05-09-2025 | 92.74% | 94% | 100% | 92.86% | 88.45% | 11.94% | 81.58% | 100% | 96.64% | 100% | 100% | 100% | 0 |
| 22720 | RS Umum Permata Keluarga Jababeka | 4 | 2025 | 05-09-2025 | 97.14% | 100% | 100% | 0% | 84.71% | 0% | 82.23% | 100% | 100% | 80% | 100% | 100% | 98 |
| 22721 | RS Umum Sentral Medika | 4 | 2025 | - | 99.93% | 100% | 27.49% | 15% | 7.4% | 12.5% | 89.14% | 100% | 100% | 100% | 20.93% | 100% | 0 |
| 22722 | RS Umum Helsa | 4 | 2025 | 05-08-2025 | 83.57% | 100% | 98.01% | 100% | 93.82% | 0.92% | 97.1% | 100% | 100% | 78.12% | 95.61% | 100% | 0 |
| 22723 | RS Umum Budi Asih | 4 | 2025 | - | 92% | 100% | 100% | 100% | 89.41% | 4.76% | 86.08% | 100% | 9.13% | 93.33% | 100% | 87.5% | 0 |
| 22724 | RS Ibu dan Anak Gizar | 4 | 2025 | 01-01-1970 | 95% | 95% | 91.43% | 100% | 94.74% | 0% | 94.44% | 0% | 94.44% | 94.44% | 94.74% | 100% | 0 |
| 22725 | RS Ibu dan Anak Dr. Djoko Pramono | 4 | 2025 | 01-01-1970 | 98% | 98% | 100% | 90% | 97.33% | 7.41% | 89% | 100% | 98.5% | 100% | 100% | 100% | 0 |
| 22726 | RS Umum Tiara | 4 | 2025 | 05-08-2025 | 91.86% | 97% | 98.44% | 92% | 91.1% | 1.85% | 94.74% | 100% | 96.55% | 93.85% | 98.27% | 100% | 0 |
| 22727 | Rumah Sakit Mitra Plumbon Cibitung | 4 | 2025 | 05-09-2025 | 87.36% | 100% | 100% | 0% | 90.87% | 2.96% | 86.13% | 100% | 85.93% | 88.73% | 100% | 100% | 98.25 |
| 22728 | RS Umum Lira Medika | 4 | 2025 | 05-08-2025 | 98.72% | 100% | 100% | 100% | 81.39% | 0.62% | 77.56% | 100% | 94.05% | 0% | 100% | 100% | 0 |
| 22729 | RS Umum Ridhoka Salma | 4 | 2025 | 05-10-2025 | 82.14% | 98% | 99.86% | 100% | 91.02% | 7.98% | 55.86% | 100% | 92.77% | 54.55% | 100% | 97.1% | 96.9 |
| 22730 | RS Umum Daerah Kab.Bekasi | 4 | 2025 | 05-09-2025 | 71.43% | 98% | 95.57% | 100% | 51.33% | 0.67% | 78.02% | 100% | 85.77% | 66.67% | 95.66% | 100% | 0 |
| 22731 | RS Umum Citra Sari Husada | 4 | 2025 | 05-09-2025 | 84.91% | 87% | 100% | 100% | 80.99% | 2.22% | 92.46% | 100% | 100% | 80.38% | 100% | 100% | 89.34 |
| 22732 | RS Umum Hermina Galaxy | 4 | 2025 | 05-10-2025 | 89.92% | 99% | 100% | 100% | 85.92% | 0.62% | 87.04% | 100% | 100% | 82.93% | 100% | 100% | 90.08 |
| 22733 | RS Umum Daerah Pandega Pangandaran | 4 | 2025 | 05-08-2025 | 93% | 96% | 95.9% | 93.75% | 86.72% | 0% | 100% | 95.15% | 94.53% | 60% | 100% | 100% | 0 |
| 22734 | RS Ibu dan Anak Al Islam | 4 | 2025 | 05-09-2025 | 76% | 91% | 100% | 0% | 99.89% | 0% | 51.58% | 100% | 89.83% | 100% | 83.89% | 100% | 94.38 |
| 22735 | RS Umum PMI Bogor | 4 | 2025 | 05-09-2025 | 99.5% | 100% | 100% | 100% | 60.94% | 0% | 62.5% | 100% | 0% | 88% | 100% | 100% | 0 |
| 22736 | RS Umum Melinda 2 | 4 | 2025 | 05-05-2025 | 96.72% | 98% | 98.63% | 100% | 71.43% | 5.32% | 91.55% | 100% | 100% | 100% | 100% | 76.61% | 76.6 |
| 22737 | RS Umum Salak | 4 | 2025 | 05-09-2025 | 93.24% | 95% | 100% | 100% | 67.42% | 0% | 71.47% | 100% | 99.21% | 80.22% | 97.84% | 100% | 86.67 |
| 22738 | RS Umum Santosa Hospital Bandung Kopo | 4 | 2025 | - | 91.3% | 98% | 100% | 100% | 82.55% | 0.52% | 80.53% | 99.71% | 86.68% | 84.92% | 99.62% | 100% | 0 |
| 22739 | RSAU Dr. M. Hassan Toto | 4 | 2025 | 05-09-2025 | 98.28% | 98% | 100% | 0% | 99.16% | 0% | 95.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 22740 | RS Umum Budi Asta | 4 | 2025 | - | 94.89% | 100% | 100% | 0% | 80.39% | 17.14% | 75.63% | 100% | 80.37% | 100% | 100% | 100% | 0 |
| 22741 | RS Jiwa dr. H. Marzoeki Mahdi | 4 | 2025 | 05-07-2025 | 93.77% | 100% | 100% | 100% | 90.61% | 0% | 94.7% | 100% | 97.75% | 83.33% | 100% | 100% | 0 |
| 22742 | RS Umum Azra | 4 | 2025 | 05-06-2025 | 91.43% | 100% | 100% | 0% | 92.25% | 1.39% | 74.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 22743 | RS Umum Daerah Kota Bogor | 4 | 2025 | 05-06-2025 | 75% | 84% | 95.88% | 100% | 91.75% | 2% | 71.41% | 100% | 100% | 70% | 99.55% | 100% | 0 |
| 22744 | RS Umum Hermina Pasteur | 4 | 2025 | 05-08-2025 | 92.27% | 91% | 100% | 100% | 63.5% | 0% | 80% | 100% | 99.98% | 70.59% | 100% | 100% | 0 |
| 22745 | RS Ibu dan Anak Melinda | 4 | 2025 | 05-07-2025 | 99.93% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.4% | 100% | 100% | 0% | 0 |
| 22746 | RS Umum Hermina Bogor | 4 | 2025 | 05-08-2025 | 94.34% | 100% | 100% | 100% | 98.57% | 0% | 98.29% | 100% | 93.25% | 88.24% | 100% | 100% | 0 |
| 22747 | BMC Mayapada Hospital | 4 | 2025 | 05-09-2025 | 82.48% | 90% | 90.31% | 0% | 91.41% | 8.04% | 98.2% | 100% | 100% | 86.02% | 89.29% | 100% | 0 |
| 22748 | RS AMC | 4 | 2025 | 05-08-2025 | 97.65% | 99% | 100% | 50% | 78.95% | 0% | 57.11% | 100% | 96.88% | 100% | 100% | 100% | 0 |
| 22749 | RS Ibu dan Anak Harapan Bunda Bandung | 4 | 2025 | 05-09-2025 | 87.5% | 90% | 100% | 100% | 94.02% | 0% | 98.46% | 100% | 100% | 97.03% | 100% | 0% | 0 |
| 22750 | RS Permata Bunda | 4 | 2025 | 05-06-2025 | 100% | 100% | 100% | 0% | 92.65% | 0% | 100% | 100% | 73.03% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.