Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 23851 | RS Umum Sri Pamela | 5 | 2025 | 08-06-2025 | 89.71% | 99% | 100% | 0% | 96.67% | 0% | 93.15% | 100% | 97.88% | 87% | 100% | 100% | |
| 23852 | RS Umum Keliat | 5 | 2025 | 08-07-2025 | 99% | 90% | 99.2% | 0% | 95.29% | 0% | 80% | 100% | 95% | 95% | 100% | 87.1% | |
| 23853 | RS Tk. II Putri Hijau Medan | 5 | 2025 | 06-04-2025 | 92.5% | 100% | 100% | 100% | 96.21% | 4.55% | 95.51% | 100% | 94.22% | 97.87% | 100% | 100% | 0 |
| 23854 | RS Umum Mitra Sehat | 5 | 2025 | 08-07-2025 | 97.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 23855 | RS Umum Balimbingan PTP 4 | 5 | 2025 | 08-07-2025 | 95% | 93% | 94% | 100% | 94% | 0% | 93% | 100% | 93% | 93% | 100% | 100% | |
| 23856 | RS Umum Daerah Dr. H. Kumpulan Pane | 5 | 2025 | 08-06-2025 | 82.96% | 64% | 100% | 0% | 97.66% | 0% | 98.35% | 100% | 98.44% | 81.25% | 100% | 0% | |
| 23857 | RS Umum Bunda Mulia | 5 | 2025 | 06-07-2025 | 91.04% | 92% | 100% | 75% | 88.39% | 1.39% | 87.56% | 100% | 91.3% | 89.47% | 100% | 100% | 0 |
| 23858 | RS Umum Citra Medika | 5 | 2025 | - | 89.5% | 89% | 100% | 100% | 89% | 4% | 70% | 100% | 89.15% | 91.25% | 100% | 80% | 0 |
| 23859 | RS Umum Deli | 5 | 2025 | 06-05-2025 | 97.8% | 97% | 86% | 0% | 87.58% | 4.76% | 90.08% | 100% | 96.92% | 0% | 100% | 0% | 0 |
| 23860 | RS Umum Mitra Medika | 5 | 2025 | 06-07-2025 | 96.81% | 100% | 100% | 0% | 88.62% | 0% | 87.67% | 100% | 97.94% | 100% | 100% | 100% | 0 |
| 23861 | RS Umum Wira Husada | 5 | 2025 | 01-01-1970 | 95.45% | 97% | 100% | 94.44% | 83.89% | 3.53% | 86.54% | 100% | 86.97% | 91.67% | 100% | 100% | |
| 23862 | RS Efarina Etaham Pematang Siantar | 5 | 2025 | 06-08-2025 | 99% | 98% | 99% | 98.31% | 98% | 1.82% | 100% | 92% | 100% | 98% | 94.29% | 90% | 0 |
| 23863 | RS Umum Kasih Insani | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 75% | 100% | 4.17% | 78.33% | 57.48% | 78.74% | 100% | 100% | 0% | |
| 23864 | RS Rasyida Siantar | 5 | 2025 | 08-06-2025 | 98.5% | 98% | 100% | 0% | 98.42% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 23865 | RS Umum Laras Kabupaten Simalungun | 5 | 2025 | 01-01-1970 | 91.5% | 93% | 97.5% | 0% | 94.38% | 8.33% | 90.63% | 100% | 91.21% | 0% | 100% | 0% | |
| 23866 | RS Umum Daerah Aek Kanopan | 5 | 2025 | 08-06-2025 | 95% | 95% | 96.05% | 100% | 93.42% | 2.33% | 97.37% | 94.59% | 95.92% | 85.71% | 80% | 100% | |
| 23867 | RS Umum Daerah Dolok Sanggul | 5 | 2025 | 01-01-1970 | 92.5% | 100% | 100% | 82.35% | 97.22% | 3.96% | 97.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23868 | RS AL Dr. Komang Makes Belawan | 5 | 2025 | 08-07-2025 | 99.5% | 95% | 100% | 0% | 92.39% | 0% | 100% | 100% | 99.75% | 100% | 100% | 0% | 0 |
| 23869 | RS Umum Pabatu | 5 | 2025 | 06-04-2025 | 96.23% | 100% | 100% | 100% | 81.18% | 0% | 100% | 100% | 97.85% | 100% | 100% | 87.5% | 0 |
| 23870 | RS Umum Islam Malahayati | 5 | 2025 | 06-05-2025 | 90.82% | 98% | 100% | 88.89% | 100% | 2.63% | 83.02% | 100% | 92.14% | 99.12% | 99.78% | 100% | 0 |
| 23871 | RS Umum Daerah Batu Bara | 5 | 2025 | 08-07-2025 | 75% | 70% | 70% | 75% | 80% | 80% | 75% | 70% | 75% | 70% | 70% | 75% | |
| 23872 | RS Umum Daerah Kota Pinang | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 83% | 4.17% | 89.16% | 100% | 84.74% | 85.25% | 100% | 100% | |
| 23873 | RS Umum Daerah Dr. Djasamen Saragih | 5 | 2025 | 01-01-1970 | 78.21% | 88% | 100% | 0% | 30.26% | 0% | 100% | 100% | 95.14% | 0% | 100% | 100% | |
| 23874 | RS Umum Daerah Salak | 5 | 2025 | 08-10-2025 | 95.5% | 100% | 100% | 100% | 98.83% | 0% | 100% | 100% | 97.12% | 100% | 100% | 100% | |
| 23875 | RS Metta Medika II | 5 | 2025 | 01-01-1970 | 95.5% | 100% | 100% | 94.12% | 89.8% | 0.48% | 91.5% | 100% | 96.34% | 90.73% | 100% | 83.33% | |
| 23876 | RS Umum Daerah Gunung Tua | 5 | 2025 | 08-08-2025 | 89% | 90% | 100% | 88.24% | 85% | 0% | 89% | 92.59% | 78% | 83% | 100% | 100% | |
| 23877 | RS Umum Sawit Indah Perbaungan | 5 | 2025 | 08-09-2025 | 91.3% | 92% | 95.56% | 93.33% | 92.8% | 0% | 97.56% | 93.33% | 93.48% | 95.45% | 95.24% | 83.33% | |
| 23878 | RS Umum Daerah Dr. FL Tobing Sibolga | 5 | 2025 | - | 98% | 100% | 100% | 0% | 96.92% | 0% | 93.14% | 0% | 100% | 100% | 100% | 100% | 0 |
| 23879 | RS Sapta Medika | 5 | 2025 | 08-10-2025 | 97.02% | 100% | 100% | 100% | 45.29% | 0% | 93.37% | 100% | 85.21% | 65.35% | 96.1% | 100% | |
| 23880 | RS Umum Daerah Tarutung | 5 | 2025 | 01-01-1970 | 98% | 100% | 93.1% | 100% | 73.31% | 13.24% | 96.29% | 100% | 98.75% | 100% | 100% | 100% | |
| 23881 | RS Umum Daerah Dr. Tengku Mansyur | 5 | 2025 | 08-06-2025 | 90% | 83% | 89.29% | 85.71% | 92.5% | 14.29% | 95% | 50% | 15.38% | 77.78% | 85.71% | 75.33% | 0 |
| 23882 | RS Umum Daerah Sibuhuan | 5 | 2025 | 08-08-2025 | 100% | 100% | 100% | 5.66% | 99.91% | 5.66% | 100% | 100% | 100% | 98.84% | 99.42% | 80% | |
| 23883 | RS Umum Daerah Dr. Hadrianus Sinaga | 5 | 2025 | 01-01-1970 | 91.28% | 91% | 100% | 100% | 65.92% | 0% | 92.47% | 100% | 95.95% | 100% | 100% | 100% | |
| 23884 | RS Umum Daerah Porsea | 5 | 2025 | 06-05-2025 | 93.17% | 94% | 100% | 100% | 74.07% | 4.17% | 95.2% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 23885 | RS Grandmed | 5 | 2025 | 06-03-2025 | 100% | 100% | 98.56% | 80% | 93.29% | 3.65% | 88.25% | 94.48% | 100% | 85.54% | 95.45% | 83.33% | 90 |
| 23886 | RSAU Dr. Abdul Malik | 5 | 2025 | 09-02-2025 | 90% | 88% | 100% | 0% | 91.55% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 23887 | RS Umum Full Bethesda | 5 | 2025 | 01-01-1970 | 82.5% | 72% | 100% | 100% | 95.45% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | |
| 23888 | RS Umum Efarina Etaham | 5 | 2025 | 01-01-1970 | 96% | 93% | 100% | 90% | 96.9% | 1.33% | 96.15% | 100% | 98.99% | 85% | 100% | 90% | |
| 23889 | RS Umum Daerah Nias Selatan | 5 | 2025 | 01-01-1970 | 83.5% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 0% | 0% | |
| 23890 | RS Umum Metta Medika | 5 | 2025 | 06-07-2025 | 99.55% | 100% | 100% | 85.71% | 93.49% | 0.46% | 97.9% | 100% | 98.97% | 94.01% | 100% | 92.59% | 0 |
| 23891 | RS Pratama Kabupaten Nias Utara | 5 | 2025 | 01-01-1970 | 95% | 96% | 100% | % | 100% | % | 100% | 100% | 100% | 80% | 50% | 100% | |
| 23892 | RS Tiga Bersaudara | 5 | 2025 | - | 38% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 85.37% | 100% | 100% | 100% | |
| 23893 | RS Tk. IV 01.07.01 | 5 | 2025 | 01-01-1970 | 88.56% | 100% | 100% | 90% | 86.31% | 2.35% | 89.84% | 100% | 91.61% | 84.51% | 100% | 100% | 0 |
| 23894 | RS Umum Daerah Pandan | 5 | 2025 | 08-10-2025 | 86.94% | 96% | 84.42% | 12.5% | 55.62% | 0% | 87.08% | 100% | 100% | 84.17% | 98.9% | 80% | |
| 23895 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 5 | 2025 | 01-01-1970 | 87.04% | 96% | 100% | 0% | 56.25% | 2.94% | 48.23% | 100% | 99.26% | 0% | 100% | 100% | 0 |
| 23896 | RS Umum Daerah Pintu Padang | 5 | 2025 | 08-06-2025 | 85% | 86% | 100% | % | 92.5% | % | 100% | 0% | 96.92% | 93.33% | 90% | 90% | |
| 23897 | RS Umum Daerah Tapanuli Selatan | 5 | 2025 | 08-12-2025 | 93.75% | 99% | 100% | 0% | 98.45% | 0% | 93.75% | 100% | 98.54% | 100% | 100% | 100% | 0 |
| 23898 | RS Umum Premier Jatinegara | 5 | 2025 | 08-08-2025 | 91.2% | 100% | 100% | 0% | 59.46% | 15.17% | 58% | 100% | 81.98% | 87.5% | 99.06% | 100% | 0 |
| 23899 | RS Umum Jakarta Medical Center (JMC) | 5 | 2025 | 01-01-1970 | 95% | 98% | 94.53% | 8% | 95.31% | 0.61% | 93.75% | 90% | 89.83% | 94.44% | 96.09% | 100% | |
| 23900 | RS Umum Restu Kasih | 5 | 2025 | 06-05-2025 | 96.66% | 92% | 100% | 0% | 67.71% | 0.31% | 64.05% | 100% | 100% | 76.47% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.