Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 23801 | RS Khusus Gigi dan Mulut Kota Bandung | 12 | 2025 | 96.5% | 96% | 100% | % | 0% | 50.49% | 100% | 0% | 84.99% | 100% | 100% | 100% | 0 |
| 23802 | RS Umum Immanuel Bandung | 12 | 2025 | 98.09% | 99% | 100% | % | 53.13% | 2.9% | 51.05% | 100% | 96.99% | 60% | 100% | 100% | 86.4 |
| 23803 | RS Umum Daerah Cililin | 12 | 2025 | 89.6% | 60% | 100% | 100% | 53.48% | 4.74% | 91.98% | 100% | 97.7% | 62.5% | 90.43% | 100% | 82 |
| 23804 | RS Umum Harapan Keluarga Jababeka | 12 | 2025 | 100% | 100% | 100% | 100% | 66.15% | 0% | 65.15% | 100% | 100% | 100% | 100% | 100% | 100 |
| 23805 | RS Umum Tiara | 12 | 2025 | 96.75% | 100% | 99.49% | 97.22% | 93.19% | 0.31% | 96.62% | 100% | 96.72% | 98.5% | 100% | 100% | 82.1 |
| 23806 | RS Ibu dan Anak Harapan Bunda Bandung | 12 | 2025 | 94% | 95% | 100% | 100% | 90.91% | 0% | 96.25% | 100% | 100% | 98.44% | 100% | 100% | 97 |
| 23807 | RS Umum Helsa | 12 | 2025 | 88.57% | 94% | 98.36% | 100% | 90.35% | 1.34% | 99.5% | 100% | 95.43% | 76% | 87.23% | 100% | 80 |
| 23808 | RS Umum Hermina Pasteur | 12 | 2025 | 95.64% | 98% | 100% | 100% | 42.32% | 0% | 80.17% | 100% | 100% | 60.61% | 100% | 100% | 94 |
| 23809 | RS EMC Cikarang | 12 | 2025 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 23810 | RS Umum Santosa Hospital Bandung Kopo | 12 | 2025 | 93.68% | 99% | 99.57% | 100% | 84.66% | 0% | 80.29% | 100% | 81.75% | 97.2% | 92.24% | 100% | 88.14 |
| 23811 | RS Amanda Cikarang Selatan | 12 | 2025 | 90.57% | 100% | 95% | 100% | 86.96% | 0% | 89.38% | 100% | 99.99% | 83.65% | 98.82% | 70% | 0 |
| 23812 | RS Umum Mitra Family | 12 | 2025 | 98.6% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 23813 | RS Jiwa dr. H. Marzoeki Mahdi | 12 | 2025 | 93.5% | 98% | 99.88% | 100% | 75.91% | 15.69% | 80.83% | 100% | 97.35% | 83.33% | 100% | 100% | 92 |
| 23814 | RS Mitra Keluarga Deltamas | 12 | 2025 | 100% | 100% | 100% | % | 91.37% | 0% | 99.83% | 100% | 100% | 0% | 100% | 100% | 97.7 |
| 23815 | RS Umum Melinda 2 | 12 | 2025 | 97.61% | 98% | 99.04% | 0% | 75% | 3.33% | 97.33% | 100% | 100% | 100% | 100% | 85.71% | |
| 23816 | RS Umum Dokter Adam Talib | 12 | 2025 | 100% | 100% | 100% | 100% | 87.64% | 0% | 88.67% | 0% | 100% | 92.54% | 100% | 0% | 82 |
| 23817 | RS Umum Puri Asih | 12 | 2025 | 100% | 100% | 100% | 100% | 99.62% | 0% | 82.52% | 100% | 86.58% | 88.89% | 100% | 100% | 89.29 |
| 23818 | RS Umum Permata Keluarga Lippo Cikarang | 12 | 2025 | 86.92% | 100% | 100% | 100% | 85.58% | 4.04% | 73.97% | 100% | 99.87% | 100% | 100% | 100% | 90 |
| 23819 | RS Ibu dan Anak Al Islam | 12 | 2025 | 89.05% | 88% | 96.43% | 0% | 99.86% | 0% | 18.63% | 100% | 89.54% | 88.89% | 81.19% | 100% | 94.45 |
| 23820 | RSAU dr. M. Salamun | 12 | 2025 | 92.57% | 96% | 100% | 100% | 97.21% | 0% | 91.02% | 100% | 99.96% | 95.77% | 100% | 100% | 96.97 |
| 23821 | RS Umum Daerah Lembang | 12 | 2025 | 90.88% | 96% | 100% | 100% | 88.55% | 4.85% | 83.57% | 0% | 97.19% | 80% | 100% | 100% | 94.225 |
| 23822 | RS Umum Budi Asih | 12 | 2025 | 93.5% | 91% | 100% | 100% | 89.67% | 4.76% | 84.47% | 100% | 92.58% | 85.71% | 100% | 85.71% | 82 |
| 23823 | RS Umum Karya Medika II | 12 | 2025 | 84.66% | 100% | 100% | 100% | 100% | 5.96% | 57.2% | 100% | 90.14% | 83.33% | 100% | 100% | 83 |
| 23824 | RS Ibu dan Anak Melinda | 12 | 2025 | 98.79% | 98% | 100% | 100% | 95.19% | 4.17% | 97.66% | 100% | 99.05% | 0% | 100% | 0% | 98 |
| 23825 | RS Umum Kartika Husada | 12 | 2025 | 94.18% | 98% | 99.6% | 0% | 89.34% | 0% | 90.24% | 100% | 100% | 81.33% | 100% | 80% | 99 |
| 23826 | RS Umum Santo Borromeus | 12 | 2025 | 85.94% | 96% | 99.82% | 100% | 94.75% | 1.62% | 91.75% | 100% | 93.33% | 100% | 99.64% | 100% | 86.36 |
| 23827 | RS Umum Rosela | 12 | 2025 | 80.5% | 96% | 92% | 100% | 78.95% | 0% | 79% | 100% | 100% | 69.7% | 100% | 93.75% | 84 |
| 23828 | RS Umum Sentral Medika | 12 | 2025 | 99.06% | 98% | 16.23% | 15.38% | 6.17% | 33.85% | 93.61% | 100% | 100% | 98% | 16.23% | 100% | 100 |
| 23829 | RSAU Dr. M. Hassan Toto | 12 | 2025 | 98.47% | 98% | 100% | 0% | 99.76% | 0% | 96.84% | 100% | 100% | 100% | 100% | 100% | 6467 |
| 23830 | RS Hermina Karawang | 12 | 2025 | 97.95% | 97% | 100% | 100% | 86.55% | 1.1% | 85% | 100% | 98.59% | 70% | 100% | 100% | 81 |
| 23831 | RS Umum Santo Yusup | 12 | 2025 | 79.81% | 79% | 96.45% | 100% | 83% | 0% | 71.89% | 100% | 96.88% | 80% | 99.56% | 100% | 94.53 |
| 23832 | RS Umum Pertamina Pangkalan Brandan | 12 | 2025 | 100% | 100% | 100% | 100% | 41.18% | 0% | 64.54% | 100% | 99.5% | 97.87% | 100% | 0% | 86 |
| 23833 | RS Umum Bireuen Medical Center | 12 | 2025 | 89.01% | 100% | 100% | 100% | 93.33% | 0.5% | 99.42% | 100% | 97.69% | 84% | 100% | 100% | 90.16 |
| 23834 | RS Umum Deli | 12 | 2025 | 97.33% | 100% | 100% | 0% | 96.77% | 0% | 90.39% | 100% | 97.25% | 0% | 100% | 100% | 79.7 |
| 23835 | RS Ibu dan Anak Azalia | 12 | 2025 | 100% | 100% | 100% | 100% | 97.3% | 0% | 86.96% | 100% | 100% | 0% | 100% | 0% | 91 |
| 23836 | RS Umum Daerah Dr. Tengku Mansyur | 12 | 2025 | 89.74% | 89% | 87.18% | 86.67% | 91.54% | 5.26% | 89.15% | 100% | 85% | 97.89% | 99.39% | 86.36% | 90.91 |
| 23837 | RS Umum Daerah Dr. Hadrianus Sinaga | 12 | 2025 | 91.01% | 91% | 100% | 100% | 53.91% | 0% | 92.47% | 100% | 94.86% | 100% | 100% | 100% | 81.9 |
| 23838 | RS Umum HKBP Balige | 12 | 2025 | 97.78% | 98% | 100% | 88.89% | 84.79% | 0% | 94.5% | 100% | 98.36% | 97.45% | 100% | 100% | 92.27 |
| 23839 | RS Metta Medika II | 12 | 2025 | 99.62% | 97% | 100% | 96.15% | 95.1% | 1.52% | 85.25% | 100% | 95.51% | 97.5% | 100% | 92.59% | 86.7 |
| 23840 | RS Umum Daerah Perdagangan | 12 | 2025 | 93.33% | 100% | 100% | 0% | 83.59% | 0% | 99.13% | 100% | 99.25% | 94.19% | 100% | 100% | 98 |
| 23841 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 12 | 2025 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 82 |
| 23842 | RS Umum PTP II Tg Selamat | 12 | 2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 23843 | RS Umum Mitra Medika Premiere | 12 | 2025 | 98.98% | 100% | 100% | 0% | 73.74% | 4.55% | 92.47% | 93.89% | 99.95% | 71.71% | 100% | 100% | 0 |
| 23844 | RS Umum Delima Medan | 12 | 2025 | 95.77% | 100% | 100% | 100% | 96.27% | 93.33% | 87.3% | 100% | 95.96% | 84.44% | 100% | 100% | 88.6 |
| 23845 | RS Umum Daerah Tuan Rondahaim | 12 | 2025 | 88.12% | 88% | 89.93% | 100% | 93.33% | 0% | 92.86% | 100% | 91.46% | 80% | 88% | 100% | 89 |
| 23846 | RS Umum Daerah dr. Husni Thamrin | 12 | 2025 | 89% | 88% | 87.1% | % | 90.32% | % | 100% | 100% | 100% | 84.21% | 100% | 100% | 78.03 |
| 23847 | RS Umum Keliat | 12 | 2025 | 100% | 96% | 99.64% | 0% | 95.29% | 0% | 92.5% | 100% | 98.75% | 98.75% | 98.84% | 100% | 98 |
| 23848 | RS Umum Daerah dr. Zubir Mahmud | 12 | 2025 | 94.76% | 92% | 94% | 100% | 91% | 4.42% | 95.2% | 100% | 100% | 0% | 93.78% | 0% | |
| 23849 | RS Umum Daerah Sabang | 12 | 2025 | 90% | 93% | 100% | 0% | 75.76% | 0% | 82.56% | 100% | 70.67% | 0% | 97% | 0% | 73 |
| 23850 | RS Umum Santa Elisabeth Medan | 12 | 2025 | 94.27% | 0% | 100% | 100% | 94.29% | 0.98% | 82.58% | 100% | 100% | 0% | 100% | 100% | |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
