Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 24751 | RS Mata Provinsi Sulawesi Utara | 5 | 2025 | 06-05-2025 | 88.74% | 96% | 100% | 0% | 25.14% | 0.46% | 100% | 100% | 100% | 91.95% | 100% | 100% | 100 |
| 24752 | RS Umum Hj. Zubaeda Bantilan | 5 | 2025 | 08-07-2025 | 90% | 75% | 61.55% | 0% | 96.71% | 0% | 100% | 100% | 100% | 100% | 90.32% | 0% | |
| 24753 | RS Umum Daerah ODSK | 5 | 2025 | 06-07-2025 | 81.36% | 81% | 98.75% | 0% | 95.82% | 2.36% | 79% | 100% | 97.83% | 90% | 100% | 100% | 91.111 |
| 24754 | RS Umum Daerah Ampana | 5 | 2025 | 01-01-1970 | 79.58% | 81% | 96.57% | 80.95% | 79% | 27.45% | 90.8% | 100% | 96.4% | 74% | 95.15% | 100% | 0 |
| 24755 | RS Hermana | 5 | 2025 | 08-07-2025 | 86% | 100% | 100% | 0% | 99.27% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 0 |
| 24756 | RS Umum Daerah Pratama Buol | 5 | 2025 | 09-09-2025 | 60% | 100% | 83.72% | % | 90.32% | % | 100% | 100% | 90.95% | 100% | 100% | 0% | |
| 24757 | Sentra Medika Hospital Minahasa Utara | 5 | 2025 | 06-04-2025 | 98.24% | 100% | 100% | 50% | 32.7% | 30.58% | 83.02% | 100% | 100% | 0% | 100% | 100% | 0 |
| 24758 | RS Umum Daerah Anuntaloko Parigi | 5 | 2025 | 08-08-2025 | 92.5% | 100% | 100% | 0% | 46.8% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | |
| 24759 | RS Umum Manado Medical Center | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 75% | 100% | 88.64% | 75% | 100% | 100% | |
| 24760 | RS Ibu dan Anak Defina | 5 | 2025 | 06-01-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 24761 | RS Siloam GMIM Sonder | 5 | 2025 | 01-01-1970 | 90.3% | 95% | 95.45% | % | 91.67% | 1.27% | 98.47% | 100% | 95.55% | 84.62% | 88.55% | 0% | 90 |
| 24762 | RS Umum Siloam Hospital Manado | 5 | 2025 | 06-05-2025 | 94.78% | 100% | 100% | 0% | 47.32% | 0.42% | 67.56% | 100% | 100% | 78.95% | 100% | 100% | 0 |
| 24763 | RS Ibu dan Anak Kasih Ibu | 5 | 2025 | - | 80% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | |
| 24764 | RS Umum Daerah Raja Tombolotutu | 5 | 2025 | 06-05-2025 | 94% | 96% | 100% | 0% | 98.51% | 22.86% | 97.95% | 100% | 97.67% | 99.95% | 100% | 0% | 0 |
| 24765 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 5 | 2025 | 06-05-2025 | 82.32% | 97% | 100% | 80% | 40.78% | 0% | 82.97% | 100% | 94.91% | 78.89% | 99.42% | 100% | 0 |
| 24766 | RS Umum Daerah Buluye Napoae Moutong | 5 | 2025 | 06-05-2025 | 99.41% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.79% | 100% | 100% | 0% | 0 |
| 24767 | RS TNI AU Lanud Sam Ratulangi | 5 | 2025 | 08-11-2025 | 91% | 82% | 100% | % | 96% | 0% | 100% | 95% | 100% | 100% | 95% | 100% | |
| 24768 | RS Umum Daerah Mokoyurli Buol | 5 | 2025 | 09-09-2025 | 99.19% | 99% | 100% | 55.56% | 25.71% | 22.98% | 100% | 100% | 98.48% | 81.82% | 100% | 100% | |
| 24769 | RS Monompia | 5 | 2025 | 06-05-2025 | 62.5% | 94% | 64.34% | 0% | 64.29% | 89.52% | 79.41% | 100% | 80.77% | 0% | 0% | 100% | 0 |
| 24770 | RS Gunung Maria | 5 | 2025 | 08-10-2025 | 89% | 91% | 100% | 0% | 0% | 0% | 80.11% | 98.51% | 96.36% | 0% | 100% | 100% | |
| 24771 | RS Umum Daerah Kota Kotamobagu | 5 | 2025 | 06-04-2025 | 85.19% | 98% | 99.69% | 0% | 53.09% | 48.39% | 97.61% | 100% | 98.34% | 100% | 72.67% | 0% | 0 |
| 24772 | RS Bethesda GMIM Tomohon | 5 | 2025 | 06-07-2025 | 91.91% | 99% | 96.54% | 0% | 46.08% | 0% | 91.56% | 100% | 85.4% | 100% | 85.4% | 0% | 0 |
| 24773 | RS Umum Daerah Banggai | 5 | 2025 | 01-01-1970 | 90% | 90% | 100% | 100% | 100% | 1.56% | 100% | 100% | 96.49% | 91.18% | 100% | 100% | |
| 24774 | RS Umum Daerah Trikora Salakan | 5 | 2025 | 01-01-1970 | 99.5% | 94% | 100% | 84.62% | 100% | 0% | 100% | 100% | 95.02% | 89.09% | 100% | 100% | 0 |
| 24775 | RS Umum Daerah Amurang | 5 | 2025 | 01-01-1970 | 90.5% | 95% | 96.67% | 0% | 82% | 0% | 98.33% | 100% | 96% | 95% | 95% | 100% | |
| 24776 | RS Umum Liung Paduli | 5 | 2025 | 08-12-2025 | 99.9% | 100% | 100% | % | 0% | % | 100% | 100% | 98.83% | 100% | 100% | 0% | 0 |
| 24777 | RS Umum Daerah Anugerah | 5 | 2025 | 06-03-2025 | 87.5% | 100% | 100% | 0% | 78.03% | 26.67% | 96.17% | 100% | 100% | 89.92% | 100% | 0% | 95.76 |
| 24778 | RS Pratama Bilabanggai Buko Selatan | 5 | 2025 | 06-02-2025 | 94.5% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 24779 | Rumkital dr. Wahyu Slamet Bitung | 5 | 2025 | 08-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 24780 | RS Umum Daerah Luwuk | 5 | 2025 | 01-01-1970 | 63.5% | 81% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 24781 | RS Cantia Tompasobaru | 5 | 2025 | 08-05-2025 | 100% | 100% | 85.5% | 0% | 37.53% | 0% | 70.76% | 100% | 88.02% | 100% | 79.86% | 0% | |
| 24782 | RS GKST Tentena | 5 | 2025 | 01-01-1970 | 76.6% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 82.13% | 0% | 100% | 0% | |
| 24783 | RS Umum Daerah Lapangan Sawang Kab. Sitaro | 5 | 2025 | 08-10-2025 | 100% | 100% | 100% | 100% | 91.99% | 0% | 100% | 100% | 98.62% | 90.61% | 100% | 100% | 0 |
| 24784 | RS Pratama dr. Abdul Chalik Masulili | 5 | 2025 | 06-03-2025 | 100% | 100% | 100% | % | 92.7% | % | 79.78% | 0% | 100% | 0% | 100% | 0% | 0 |
| 24785 | RS Budi Mulia Bitung | 5 | 2025 | 06-05-2025 | 91.32% | 100% | 89.26% | 76.47% | 72.57% | 18.8% | 84.7% | 100% | 100% | 60% | 98.6% | 100% | 0 |
| 24786 | RS Claire Medika | 5 | 2025 | 08-06-2025 | 100% | 100% | 100% | 100% | 91.95% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | |
| 24787 | RS Daerah Liun Kendage | 5 | 2025 | 06-03-2025 | 88.05% | 99% | 99.73% | 100% | 90.11% | 0% | 99.72% | 100% | 99.95% | 99.86% | 100% | 100% | 0 |
| 24788 | RS Umum Daerah Morowali | 5 | 2025 | 09-10-2025 | 96% | 100% | 100% | 100% | 94.35% | 0% | 94.35% | 100% | 98.14% | 100% | 100% | 85.6% | |
| 24789 | RS Gigi dan Mulut Universitas Sam Ratulangi | 5 | 2025 | 06-04-2025 | 95.38% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 24790 | RS Umum Daerah Salabangkapaku | 5 | 2025 | 01-01-1970 | 98.02% | 99% | 99.55% | 100% | 100% | 0% | 100% | 100% | 97.15% | 100% | 100% | 0% | |
| 24791 | RS Kalooran | 5 | 2025 | 01-01-1970 | 83.09% | 81% | 94.89% | 0% | 83.63% | 0% | 78.38% | 100% | 84.63% | 74.71% | 100% | 83.33% | 0 |
| 24792 | RS Umum Daerah Poso | 5 | 2025 | 06-05-2025 | 89.7% | 98% | 95.85% | 0% | 10.68% | 100% | 72.08% | 74.71% | 83.17% | 20% | 95.63% | 100% | 0 |
| 24793 | RS Dr. J. H. Awaloei | 5 | 2025 | 06-07-2025 | 93.31% | 97% | 100% | 85.71% | 16.58% | 2.28% | 89% | 100% | 96.71% | 100% | 100% | 100% | 0 |
| 24794 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 5 | 2025 | 06-02-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 24795 | RS Umum Daerah Kolonodale | 5 | 2025 | 09-03-2025 | 92.38% | 100% | 100% | 100% | 88.98% | 0% | 100% | 100% | 79.73% | 0% | 100% | 100% | |
| 24796 | RS Bergerak Kab.Kep.Talaud | 5 | 2025 | 06-06-2025 | 95.44% | 89% | 84.13% | 0% | 100% | 0% | 100% | 0% | 98.1% | 0% | 0% | 0% | 80 |
| 24797 | RS Permata Bunda | 5 | 2025 | 01-01-1970 | 96.99% | 93% | 87.15% | 0% | 92.7% | 11.76% | 73.33% | 100% | 90.45% | 85.71% | 100% | 80% | 0 |
| 24798 | RS Umum Daerah Madani Palu | 5 | 2025 | 01-01-1970 | 85.49% | 99% | 100% | 100% | 91.11% | 0% | 100% | 100% | 87.48% | 100% | 100% | 100% | |
| 24799 | RS Budi Agung Palu | 5 | 2025 | 06-03-2025 | 92.5% | 95% | 100% | 100% | 99.2% | 0% | 78.25% | 100% | 79.75% | 0% | 80% | 100% | 0 |
| 24800 | RSUP Prof. Dr. R. D. Kandou | 5 | 2025 | 06-07-2025 | 79.11% | 100% | 100% | 92.86% | 92.71% | 1.17% | 99.72% | 100% | 97.23% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.