Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 24951 | RS Umum Setia Mitra | 2 | 2025 | 96.67% | 100% | 100% | 100% | 90.91% | 1.48% | 87.5% | 100% | 92.96% | 83.33% | 100% | 100% | 0 |
| 24952 | RS Umum Daerah Pesawaran | 2 | 2025 | 93% | 97% | 100% | 100% | 79.4% | 0% | 95.14% | 100% | 98.87% | 100% | 100% | 100% | 0 |
| 24953 | RS Jiwa Daerah Provinsi Lampung | 2 | 2025 | 84% | 80% | 100% | 0% | 90% | 0% | 100% | 98% | 0% | 90% | 100% | 100% | 0 |
| 24954 | RS Umum Surya Asih | 2 | 2025 | 95% | 97% | 100% | 100% | 78.67% | 0% | 90.23% | 100% | 82.45% | 86.52% | 100% | 100% | 0 |
| 24955 | RS Umum Imanuel Way Halim | 2 | 2025 | 89.28% | 100% | 99.62% | 0% | 70.12% | 9.96% | 59.53% | 100% | 96.98% | 49.82% | 98.09% | 100% | 0 |
| 24956 | RS Ketergantungan Obat | 2 | 2025 | 92.5% | 100% | 100% | 0% | 90.81% | 0% | 82.49% | 100% | 99.29% | 84.85% | 100% | 100% | 0 |
| 24957 | RS Khusus Mata Permana Sari | 2 | 2025 | 94.48% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 24958 | RS Umum Gladish Medical Center | 2 | 2025 | 94% | 92% | 100% | 0% | 95.87% | 0% | 90.09% | 100% | 93.79% | 100% | 100% | 100% | 0 |
| 24959 | RS Bedah Siloam Asri | 2 | 2025 | 91.59% | 99% | 100% | 0% | 61.15% | 2.15% | 59.54% | 100% | 99.85% | 95.45% | 100% | 100% | 0 |
| 24960 | RS Umum Bumi Waras | 2 | 2025 | 83.5% | 99% | 100% | % | 79.17% | 0% | 82.5% | 100% | 96.55% | 69.23% | 99.85% | 75.86% | 90.98 |
| 24961 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 2 | 2025 | 82% | 94% | 97.78% | 100% | 68.15% | 5% | 81.11% | 100% | 97.93% | 91.43% | 97.14% | 100% | 80 |
| 24962 | RS Azizah | 2 | 2025 | 86.22% | 88% | 99.74% | 100% | 88.82% | 0% | 68.44% | 100% | 94.2% | 98.33% | 100% | 100% | 0 |
| 24963 | RS Umum AL Cilandak | 2 | 2025 | 85.38% | 100% | 100% | 0% | 81.72% | 2.94% | 91.37% | 100% | 97.3% | 94.34% | 100% | 100% | 0 |
| 24964 | RS Umum Daerah Depati Bahrin | 2 | 2025 | 90.43% | 100% | 100% | 100% | 90.4% | 0% | 94.57% | 100% | 100% | 82.97% | 100% | 100% | 91.72 |
| 24965 | RS Ibu Anak Puti Bungsu | 2 | 2025 | 98.6% | 99% | 81.4% | 100% | 96.46% | 0% | 95.65% | 100% | 100% | 100% | 100% | 100% | 96.12 |
| 24966 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 2 | 2025 | 100% | 100% | 100% | % | 100% | % | 77.33% | 100% | 99.87% | 100% | 100% | 0% | 0 |
| 24967 | RS Umum Az - Zahra | 2 | 2025 | 100% | 100% | 100% | 92.31% | 77.57% | 0% | 56.8% | 100% | 95.99% | 69.23% | 100% | 100% | 0 |
| 24968 | RS Umum Agung | 2 | 2025 | 82.2% | 94% | 88.78% | 0% | 75.29% | 6.98% | 83.07% | 100% | 90.4% | 66.67% | 95.56% | 100% | 0 |
| 24969 | RS Bakti Timah Sungailiat | 2 | 2025 | 99.5% | 100% | 100% | 0% | 80.53% | 0% | 98.73% | 0% | 100% | 100% | 100% | 100% | 0 |
| 24970 | RS Medika Insani | 2 | 2025 | 93.83% | 96% | 100% | 100% | 60.74% | 0% | 16.75% | 100% | 97.76% | 100% | 100% | 100% | 0 |
| 24971 | RS Ibu Anak Puri Adhya Paramita | 2 | 2025 | 87.48% | 98% | 98.75% | 100% | 96.87% | 1.39% | 96.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 24972 | RS Umum Pusat Pertamina | 2 | 2025 | 89.39% | 100% | 100% | 100% | 65.11% | 0% | 53.36% | 100% | 88.29% | 97.92% | 100% | 100% | 0 |
| 24973 | RS Umum Daerah DR. Eko Maulana Ali | 2 | 2025 | 98.5% | 98% | 96% | 0% | 98% | 0% | 96% | 100% | 100% | 61% | 96% | 0% | 0 |
| 24974 | RS Umum Daerah Sjafrie Rachman Puding Besar | 2 | 2025 | 85.38% | 95% | 100% | 0% | 97.31% | 0% | 95% | 0% | 95.21% | 95.09% | 100% | 100% | 0 |
| 24975 | RS Umum Kartini | 2 | 2025 | 97.54% | 100% | 100% | 80% | 94.29% | 88.24% | 99.44% | 100% | 98% | 62.5% | 100% | 94% | 87 |
| 24976 | RS Umum Daerah dr. H. Marsidi Judono | 2 | 2025 | 90% | 94% | 95% | 25% | 76.09% | 0.53% | 100% | 100% | 98.9% | 80% | 97.14% | 100% | 0 |
| 24977 | RS Umum Harapan Bunda | 2 | 2025 | 98.42% | 97% | 100% | 100% | 83.82% | 99.54% | 81.66% | 100% | 81.61% | 85.19% | 100% | 100% | 97 |
| 24978 | RSUP Fatmawati | 2 | 2025 | 78.92% | 86% | 98.77% | 100% | 60.46% | 1.57% | 70.24% | 99.82% | 96.98% | 100% | 98.33% | 100% | 81 |
| 24979 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 2 | 2025 | 68.18% | 73% | 100% | 100% | 79.7% | 1.8% | 81.61% | 100% | 89.65% | 0% | 98.7% | 100% | 0 |
| 24980 | RS Belleza Kedaton Bandar Lampung | 2 | 2025 | 100% | 100% | 83% | 100% | 82.47% | 1.82% | 93.44% | 100% | 85.47% | 78.73% | 97.25% | 78.93% | 85.25 |
| 24981 | RS Jiwa Dharmawangsa | 2 | 2025 | 87.72% | 100% | 100% | 0% | 57.83% | 0% | 99.32% | 100% | 95.38% | 37.5% | 100% | 80% | 0 |
| 24982 | RS Candimas Medical Center | 2 | 2025 | 96.75% | 98% | 92.18% | 100% | 83.88% | 1.31% | 87.2% | 100% | 99.9% | 43.75% | 97.4% | 100% | 0 |
| 24983 | RS Hermina Lampung | 2 | 2025 | 96.62% | 96% | 99.31% | 97.3% | 81.2% | 2.95% | 86.77% | 100% | 97.9% | 75% | 100% | 100% | 0 |
| 24984 | RS Budi Medika | 2 | 2025 | 88.5% | 98% | 100% | 9.09% | 72.51% | 0% | 96% | 100% | 89.46% | 83% | 94.44% | 100% | 94 |
| 24985 | RS Khusus Kanker MRCCC Siloam Semanggi | 2 | 2025 | 93.22% | 95% | 99.32% | 0% | 69.66% | 3.64% | 65.79% | 100% | 100% | 87.1% | 93.58% | 93% | 0 |
| 24986 | RS Umum Daerah Ahmad Yani Metro | 2 | 2025 | 98.05% | 88% | 99.63% | 100% | 70.79% | 0.18% | 94.45% | 98.99% | 93.85% | 100% | 100% | 100% | 0 |
| 24987 | RS Umum HI. Muhammad Yusuf | 2 | 2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 24988 | RS Artha Bunda | 2 | 2025 | 95% | 100% | 100% | 85% | 100% | 0% | 85% | 100% | 95% | 95% | 100% | 83.33% | 0 |
| 24989 | RS Umum Muhammadiyah Metro | 2 | 2025 | 99.56% | 100% | 100% | 0% | 98.26% | 0% | 72.51% | 95.56% | 87.8% | 95.45% | 100% | 100% | 0 |
| 24990 | RS Umum Handayani | 2 | 2025 | 86% | 88% | 99.22% | 100% | 89.06% | 0% | 89.06% | 100% | 97.86% | 91.43% | 100% | 100% | 0 |
| 24991 | RS Ibu dan Anak Anugerah Medical Center Metro | 2 | 2025 | 98% | 100% | 100% | 100% | 87.23% | 0% | 90.79% | 100% | 99.71% | 100% | 100% | 100% | 0 |
| 24992 | RS Umum Permata Hati Metro | 2 | 2025 | 93.5% | 98% | 94.41% | 88.89% | 92.5% | 4.21% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 24993 | RS Umum Daerah May Jen HM Ryacudu | 2 | 2025 | 85.83% | 100% | 100% | 100% | 82.03% | 0% | 100% | 100% | 100% | 93.65% | 100% | 0% | 0 |
| 24994 | RS Umum Gandaria | 2 | 2025 | 70% | 60% | 69.23% | 0% | 75% | 0% | 0% | 100% | 0% | 0% | 0% | 60% | 0 |
| 24995 | RS Umum Jakarta | 2 | 2025 | 87.6% | 99% | 96.93% | 0% | 98.44% | 3.51% | 82.43% | 100% | 96.88% | 80% | 93.75% | 100% | 0 |
| 24996 | RS Ibu dan Anak Asih Kota Metro | 2 | 2025 | 95% | 100% | 100% | 100% | 91.5% | 0% | 100% | 100% | 83.56% | 100% | 100% | 100% | 0 |
| 24997 | RS Umum Prikasih | 2 | 2025 | 90% | 100% | 100% | 50% | 46.88% | 27.91% | 79.56% | 99.69% | 98.47% | 100% | 95.03% | 100% | |
| 24998 | RS Umum Daerah Embung Fatimah Kota Batam | 2 | 2025 | 63% | 69% | 100% | 0% | 78.05% | 7.21% | 93.35% | 100% | 86.32% | 0% | 100% | 100% | 0 |
| 24999 | RS Umum Kartini | 2 | 2025 | 99% | 100% | 99.44% | 100% | 98.5% | 0% | 93.75% | 100% | 97.58% | 93.33% | 100% | 88.89% | 0 |
| 25000 | RS Bhayangkara Jitra Kota Bengkulu | 2 | 2025 | 83% | 89% | 100% | 100% | 52.86% | 0% | 68.3% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.