Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 25001 | RS Umum Daerah Tarempa | 2 | 2025 | 90% | 80% | 100% | 50% | 100% | 9.09% | 100% | 60% | 100% | 100% | 70% | 100% | 0 |
| 25002 | RS Natar Medika | 2 | 2025 | 91.42% | 99% | 100% | 89.47% | 92.03% | 26.32% | 92.98% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 25003 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 2 | 2025 | 87.5% | 100% | 100% | 90% | 83.15% | 3.33% | 94.4% | 100% | 100% | 85% | 100% | 100% | 0 |
| 25004 | RS Umum Santa Elisabeth Batam | 2 | 2025 | 89.78% | 97% | 100% | 100% | 75.21% | 0.7% | 95.41% | 100% | 77.77% | 60% | 100% | 100% | 0 |
| 25005 | RS Umum Daerah Pringsewu | 2 | 2025 | 85% | 100% | 100% | 0% | 80.32% | 3.28% | 99.77% | 100% | 82.98% | 89.47% | 100% | 100% | 0 |
| 25006 | RS Khusus Ibu dan Anak Brawijaya | 2 | 2025 | 87.5% | 100% | 100% | 0% | 95.83% | 1.47% | 76.18% | 100% | 99.84% | 80% | 100% | 85.71% | 0 |
| 25007 | RS Airan Raya | 2 | 2025 | 90% | 99% | 100% | 0% | 85.93% | 4.44% | 64.29% | 100% | 95.65% | 85.53% | 99.87% | 100% | 0 |
| 25008 | RS Umum Daerah Natuna | 2 | 2025 | 89.36% | 95% | 95.99% | 100% | 66.96% | 0% | 93.29% | 100% | 95.22% | 100% | 71.25% | 100% | 0 |
| 25009 | RS Umum Charis Medika | 2 | 2025 | 81.66% | 88% | 100% | 72.41% | 96.46% | 100% | 93.94% | 100% | 95.04% | 100% | 100% | 100% | 0 |
| 25010 | RS Ibu dan Anak Frisdhy Angel | 2 | 2025 | 91.5% | 100% | 100% | 100% | 69.77% | 0% | 91.76% | 100% | 100% | 96.67% | 100% | 0% | 91 |
| 25011 | RS Ibu dan Anak Griya Medika Batam | 2 | 2025 | 93.5% | 100% | 100% | 87.5% | 86.67% | 3.57% | 88.16% | 100% | 80.97% | 81.25% | 100% | 100% | 0 |
| 25012 | RS Umum Daerah Palmatak | 2 | 2025 | 100% | 100% | 100% | 100% | 100% | 4% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 25013 | RS Umum Daerah Dr H Abdul Moeloek | 2 | 2025 | 88.24% | 91% | 98.07% | 33.33% | 40.29% | 4.73% | 85.34% | 100% | 99.86% | 94.59% | 96.75% | 100% | 0 |
| 25014 | RS Ibu dan Anak Kasih Sayang Ibu | 2 | 2025 | 92.33% | 100% | 100% | 100% | 86.51% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 25015 | RS Ibu dan Anak Dzakirah | 2 | 2025 | 97% | 100% | 100% | 100% | 93.75% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 90.68 |
| 25016 | RS Badan Pengusahaan Batam | 2 | 2025 | 85.96% | 100% | 100% | 100% | 90.51% | 0% | 91.06% | 100% | 93.44% | 95.24% | 99.95% | 100% | 0 |
| 25017 | RS Umum Harapan Bunda Batam | 2 | 2025 | 91.24% | 100% | 100% | 100% | 91.34% | 0% | 55.93% | 97.47% | 78.75% | 81.25% | 100% | 100% | 0 |
| 25018 | RS Umum Zahirah | 2 | 2025 | 99.42% | 100% | 98.64% | 100% | 88.71% | 27.27% | 73.53% | 100% | 99.88% | 88.24% | 100% | 80% | |
| 25019 | RS Umum Bhakti Timah | 2 | 2025 | 97.38% | 97% | 100% | 80% | 81.2% | 0% | 81.2% | 100% | 89.51% | 80% | 100% | 100% | 0 |
| 25020 | RS Ibu dan Anak Rona | 2 | 2025 | 94.75% | 100% | 100% | 0% | 98.25% | 0% | 97.1% | 0% | 100% | 100% | 100% | 0% | 0 |
| 25021 | RS Umum Camatha Sahidya | 2 | 2025 | 89% | 94% | 100% | 100% | 84.35% | 0% | 81.8% | 100% | 100% | 80% | 100% | 100% | 0 |
| 25022 | RS Bhayangkara Batam Polda Kepri | 2 | 2025 | 93.88% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 70 |
| 25023 | RS Gigi dan Mulut Univ. Prof. Moestopo | 2 | 2025 | 88% | 84% | 100% | 0% | 93.43% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 25024 | RS Tiara Sella | 2 | 2025 | 84% | 83% | 98.33% | 100% | 98.49% | 2.42% | 100% | 100% | 94.47% | 100% | 96.67% | 100% | 89 |
| 25025 | RS Umum Daerah Bandar Negara Husada | 2 | 2025 | 95% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 25026 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 2 | 2025 | 95.25% | 100% | 100% | 100% | 84.45% | 0.32% | 86.41% | 98.88% | 100% | 41.94% | 100% | 100% | 0 |
| 25027 | RS Panti Secanti | 2 | 2025 | 96.17% | 97% | 100% | 100% | 97.51% | 0% | 94.01% | 99.51% | 87.16% | 100% | 99.79% | 100% | 0 |
| 25028 | RS Umum Daerah Tulang Bawang Barat | 2 | 2025 | 86.98% | 100% | 100% | 0% | 88.38% | 0% | 84.48% | 100% | 85.87% | 89.29% | 100% | 0% | 0 |
| 25029 | RS Umum Daerah Encik Mariyam | 2 | 2025 | 0% | 0% | 100% | 28.57% | 51.25% | 0% | 100% | 100% | 98.44% | 94.12% | 90% | 0% | 0 |
| 25030 | RS Bakti Timah Pangkalpinang | 2 | 2025 | 95.5% | 98% | 100% | 100% | 76.76% | 0% | 86.44% | 100% | 82.92% | 100% | 100% | 100% | 0 |
| 25031 | RS Umum Daerah Alimuddin Umar | 2 | 2025 | 91.78% | 97% | 100% | 0% | 85.47% | 0% | 100% | 100% | 90.73% | 100% | 100% | 100% | 0 |
| 25032 | RS Umum Mitra Husada | 2 | 2025 | 61.62% | 96% | 99.56% | 100% | 43.87% | 31.28% | 95.91% | 100% | 85.42% | 75% | 99.27% | 100% | 89 |
| 25033 | RS Umum Awal Bros Batam | 2 | 2025 | 100% | 100% | 100% | 100% | 97.3% | 4.41% | 90.65% | 100% | 99.09% | 100% | 100% | 100% | 0 |
| 25034 | RS Primaya Bhakti Wara | 2 | 2025 | 92.32% | 97% | 100% | 100% | 100% | 0% | 100% | 100% | 99.99% | 84.12% | 52.34% | 100% | 96.33 |
| 25035 | RS Umum Daerah Dabo Kabupaten Lingga | 2 | 2025 | 74.39% | 90% | 100% | 100% | 86.46% | 0% | 97.17% | 93.1% | 97.83% | 0% | 100% | 100% | 0 |
| 25036 | RS Umum Daerah Raja Ahmad Tabib | 2 | 2025 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 25037 | RS Umum Daerah Depati Hamzah | 2 | 2025 | 98.99% | 100% | 100% | 100% | 87.5% | 0% | 100% | 100% | 99.73% | 100% | 100% | 0% | 9.1 |
| 25038 | RS Umum Daerah Batin Mangunang | 2 | 2025 | 79.5% | 100% | 100% | 100% | 93.05% | 0% | 87% | 100% | 88.79% | 90% | 100% | 0% | 81.29 |
| 25039 | RS Umum Graha Hermine | 2 | 2025 | 90% | 100% | 100% | 86.96% | 87.54% | 0% | 84.8% | 100% | 94.66% | 85.71% | 100% | 90% | 0 |
| 25040 | RS Umum Santa Elisabeth Batam Kota | 2 | 2025 | 89.21% | 100% | 100% | 100% | 91.96% | 0% | 99.13% | 100% | 99.88% | 82.76% | 100% | 100% | 86.75 |
| 25041 | RS Ibu dan Anak Bunda | 2 | 2025 | 95% | 100% | 100% | 78.26% | 81.33% | 23.81% | 91.95% | 100% | 94.36% | 91.86% | 100% | 85.71% | 0 |
| 25042 | RS Ibu Anak Hidayah Ibu | 2 | 2025 | 100% | 100% | 100% | 100% | 99.17% | 0% | 93.02% | 0% | 100% | 98.84% | 100% | 98.84% | 0 |
| 25043 | RS Siti Khodijah | 2 | 2025 | 86% | 100% | 100% | 66.67% | 79.25% | 5.56% | 88.54% | 100% | 96.07% | 80% | 100% | 100% | 0 |
| 25044 | RS Umum Budi Kemuliaan Batam | 2 | 2025 | 97.5% | 100% | 100% | 100% | 95.48% | 1.59% | 89.91% | 98.46% | 98.3% | 57.14% | 100% | 100% | 0 |
| 25045 | Rumkital dr. Midiyato Suratani | 2 | 2025 | 98% | 95% | 100% | 100% | 88.8% | 2.81% | 89.29% | 100% | 8.18% | 80% | 100% | 80% | 89 |
| 25046 | RS Umum Soedarsono Darmosoewito | 2 | 2025 | 100% | 100% | 100% | 0% | 82.92% | 0% | 83.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 25047 | RS Santa Elisabeth Sei Lekop | 2 | 2025 | 99.5% | 97% | 100% | 83.8% | 79.18% | 2.7% | 78.47% | 96.62% | 84.75% | 77.55% | 100% | 88.89% | 0 |
| 25048 | RS Ibu dan Anak Graha Medika Padalarang | 2 | 2025 | 100% | 100% | 100% | 90% | 96% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 25049 | RS Permata Bunda | 2 | 2025 | 100% | 100% | 100% | 100% | 95.51% | 0% | 100% | 100% | 72.49% | 100% | 100% | 100% | 0 |
| 25050 | RS EMC Cikarang | 2 | 2025 | 85.89% | 70% | 100% | 0% | 60.66% | % | 63.6% | 100% | 89.78% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.