Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 29801 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 7 | 2025 | 08-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 29802 | RS Umum Daerah Bolaang Mongondow Timur | 7 | 2025 | 08-10-2025 | 88.84% | 100% | 98.76% | 0% | 76.92% | 0% | 100% | 100% | 88.45% | 100% | 100% | 100% | 0 |
| 29803 | RS Ibu dan Anak Kirana Manado | 7 | 2025 | 08-11-2025 | 100% | 100% | 100% | 0% | 86% | 0% | 80.67% | 100% | 86.5% | 82% | 100% | 100% | |
| 29804 | RS Umum Daerah Bolaang Mongondow Utara | 7 | 2025 | 08-08-2025 | 100% | 100% | 100% | 0% | 82.78% | 0% | 100% | 100% | 85% | 83.33% | 100% | 100% | 0 |
| 29805 | RS Khusus Mata SMEC Balikpapan | 7 | 2025 | 08-09-2025 | 98% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | |
| 29806 | RS Pancaran Kasih | 7 | 2025 | 08-08-2025 | 80% | 78% | 75.47% | 0% | 34.23% | 15.38% | 72.78% | 100% | 96.09% | 100% | 14.36% | 0% | 0 |
| 29807 | RS Bhayangkara Balikpapan | 7 | 2025 | 08-11-2025 | 99% | 100% | 100% | 100% | 99% | 0% | 96% | 100% | 98.5% | 98% | 100% | 100% | |
| 29808 | RS Siaga Al-Munawwarah Samarinda | 7 | 2025 | 01-01-1970 | 97.5% | 99% | 100% | 85.71% | 88.24% | 7.22% | 89.47% | 100% | 98% | 85.71% | 90% | 100% | |
| 29809 | RS TNI AU Lanud Sam Ratulangi | 7 | 2025 | 08-11-2025 | 92% | 84% | 100% | % | 95% | 0% | 100% | 95% | 100% | 100% | 95% | 100% | |
| 29810 | RS TK. II R. W. Mongisidi | 7 | 2025 | 08-07-2025 | 99.5% | 100% | 100% | 100% | 99.39% | 98.91% | 99.73% | 100% | 99.7% | 97.92% | 100% | 100% | |
| 29811 | RS Umum Balikpapan Baru | 7 | 2025 | 08-11-2025 | 87% | 100% | 100% | 100% | 89.58% | 0% | 88% | 100% | 100% | 100% | 100% | 100% | 0 |
| 29812 | RS Umum Daerah Maria Walanda Maramis | 7 | 2025 | 08-07-2025 | 96.22% | 100% | 100% | 100% | 82.24% | 19.35% | 71.05% | 67.79% | 95.51% | 100% | 100% | 100% | 0 |
| 29813 | RS Ibu dan Anak Aisyiyah Samarinda | 7 | 2025 | 08-10-2025 | 88.24% | 95% | 100% | 80.65% | 86.67% | 9.09% | 90.51% | 100% | 89.47% | 92.31% | 100% | 100% | |
| 29814 | RS Umum Daerah ODSK | 7 | 2025 | 08-09-2025 | 96.7% | 97% | 99.99% | 0% | 96.05% | 2.82% | 78.71% | 100% | 98.28% | 88.2% | 100% | 100% | |
| 29815 | RS Mata Provinsi Sulawesi Utara | 7 | 2025 | 01-01-1970 | 93.57% | 96% | 100% | 0% | 33.24% | 0.19% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 29816 | RS Umum Manado Medical Center | 7 | 2025 | 08-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 66.67% | 0% | 82.98% | 0% | 100% | 100% | |
| 29817 | RS Kalooran | 7 | 2025 | 08-09-2025 | 87.03% | 89% | 100% | 0% | 86.53% | 0% | 75.86% | 100% | 85.82% | 77.32% | 100% | 83.33% | |
| 29818 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 7 | 2025 | 08-11-2025 | 64.73% | 94% | 76% | 0% | 74% | 0% | 75.33% | 45% | 77.5% | 65% | 74% | 69.17% | 0 |
| 29819 | RS Umum Daerah Mitra Sehat | 7 | 2025 | 08-06-2025 | 90% | 100% | 100% | 0% | 86.13% | 0% | 59.38% | 100% | 95.83% | 0% | 100% | 0% | |
| 29820 | RS Umum Tingkat IV Lanud Balikpapan | 7 | 2025 | 09-03-2025 | 97% | 100% | 96.5% | 0% | 99.36% | 0% | 100% | 0% | 95.12% | 100% | 0% | 0% | |
| 29821 | RS Siloam Hospitals Balikpapan | 7 | 2025 | 08-08-2025 | 100% | 100% | 100% | 0% | 63.57% | 4.17% | 85.29% | 100% | 81.76% | 100% | 100% | 100% | 0 |
| 29822 | RS Siloam Paal Dua | 7 | 2025 | 08-11-2025 | 97.08% | 100% | 100% | 0% | 100% | 3.49% | 72.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 29823 | RS Medika Utama Manggar | 7 | 2025 | 08-07-2025 | 96.58% | 100% | 100% | 100% | 80.57% | 4.23% | 48.73% | 100% | 96.31% | 84.31% | 100% | 0% | 0 |
| 29824 | RS Umum Siloam Hospital Manado | 7 | 2025 | 08-08-2025 | 96.18% | 100% | 100% | 0% | 46.86% | 0% | 78.17% | 100% | 11.02% | 94.44% | 100% | 100% | 0 |
| 29825 | RS Samarinda Medika Citra | 7 | 2025 | 08-08-2025 | 99.77% | 100% | 100% | 70% | 83.39% | 6.5% | 83.22% | 100% | 74.46% | 71.43% | 100% | 100% | 0 |
| 29826 | RS Umum Daerah Inche Abdoel Moeis | 7 | 2025 | 08-11-2025 | 58.54% | 100% | 99.36% | 50% | 80.56% | 26.49% | 87.5% | 93.28% | 99.31% | 100% | 97.02% | 100% | |
| 29827 | RS Umum Daerah Abdul Wahab Sjahranie | 7 | 2025 | 08-11-2025 | 87.33% | 98% | 98.48% | 0% | 50% | 1.12% | 83.01% | 100% | 97.84% | 100% | 98.49% | 100% | 0 |
| 29828 | RS Jiwa Atma Husada Mahakam | 7 | 2025 | 08-10-2025 | 89.5% | 100% | 100% | % | 99.62% | % | 86.62% | 100% | 100% | 98.36% | 100% | 100% | 0 |
| 29829 | RS Cantia Tompasobaru | 7 | 2025 | 08-05-2025 | 100% | 100% | 85.86% | 0% | 42.16% | 0% | 74.34% | 100% | 88.34% | 100% | 89.92% | 0% | |
| 29830 | RS Umum Daerah Tagulandang | 7 | 2025 | 08-09-2025 | 99.09% | 99% | 100% | 0% | 98.8% | 0% | 98.46% | 80% | 99.89% | 80% | 100% | 100% | 0 |
| 29831 | RS Budi Mulia Bitung | 7 | 2025 | 01-01-1970 | 93.75% | 100% | 90.82% | 75% | 79.67% | 13.79% | 86.65% | 100% | 100% | 60% | 98.27% | 100% | |
| 29832 | RS Permata Bunda | 7 | 2025 | 08-09-2025 | 96.13% | 90% | 86.14% | 5.88% | 92.72% | 10.53% | 80.18% | 100% | 90.92% | 100% | 99.7% | 100% | |
| 29833 | RS Ibu dan Anak Sayang Ibu | 7 | 2025 | 08-10-2025 | 98.26% | 98% | 100% | 100% | 100% | 0% | 76.21% | 100% | 80.09% | 90% | 100% | 100% | 0 |
| 29834 | RS Bhayangkara Manado | 7 | 2025 | 08-06-2025 | 99.71% | 97% | 100% | 100% | 100% | 0% | 99.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 29835 | RS Ibu Anak Asih Balikpapan | 7 | 2025 | 01-01-1970 | 90.32% | 98% | 100% | 100% | 87.35% | 2.9% | 85.49% | 100% | 93.41% | 83.87% | 100% | 88.46% | 0 |
| 29836 | RS Hermina Balikpapan | 7 | 2025 | 08-12-2025 | 100% | 100% | 100% | 90.91% | 80% | 90.91% | 83.33% | 100% | 100% | 100% | 100% | 70% | |
| 29837 | RS Umum Tk. IV Samarinda | 7 | 2025 | 08-10-2025 | 0% | 100% | 100% | 0% | 99.32% | 0% | 97.67% | 100% | 100% | 98.64% | 100% | 100% | |
| 29838 | RS Umum Dirgahayu | 7 | 2025 | 08-08-2025 | 76.84% | 97% | 99.77% | 0% | 82.75% | 0.6% | 83.52% | 100% | 98.39% | 0% | 98.19% | 90.91% | |
| 29839 | RS Advent Manado | 7 | 2025 | 08-08-2025 | 98.59% | 100% | 99.95% | 0% | 80.68% | 5.65% | 88.14% | 97.83% | 100% | 83.33% | 100% | 83.33% | |
| 29840 | Rumkital dr. Wahyu Slamet Bitung | 7 | 2025 | 08-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 29841 | RS Umum Daerah Bolaang Mongondow Selatan | 7 | 2025 | 08-08-2025 | 76.93% | 66% | 100% | 0% | 78% | 0% | 97.62% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 29842 | RS Ibu dan Anak Ultima | 7 | 2025 | 08-11-2025 | 47.83% | 73% | 100% | 0% | 63.62% | 0% | 55.81% | 100% | 5.97% | 100% | 73.54% | 100% | |
| 29843 | RS Ibu dan Anak Annisa Blora | 7 | 2025 | - | 8311% | 80% | 9231% | 100% | 5116% | 0% | 4722% | 100% | 8806% | 100% | 9056% | 8675% | |
| 29844 | RS Jantung dan Pembuluh Darah Tasikmalaya | 7 | 2025 | 08-11-2025 | 94.26% | 100% | 99.95% | 83.33% | 60.48% | 97% | 64.47% | 100% | 96.11% | 98.28% | 96.63% | 100% | |
| 29845 | RS Umum Daerah Pratama Kota Bitung | 7 | 2025 | 09-05-2025 | 92.5% | 100% | 100% | 0% | 95.65% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 29846 | RS Umum Daerah Kota Manado | 7 | 2025 | 08-10-2025 | 81% | 90% | 96% | 0% | 85.64% | 100% | 98.18% | 100% | 95.85% | 91.43% | 100% | 90.91% | |
| 29847 | RS Paramedika | 7 | 2025 | - | 9811% | 100% | 100% | 0% | 100% | 6667% | 5263% | 0% | 100% | 100% | 0% | 0% | |
| 29848 | RSUD H. Andi Makkarodda | 7 | 2025 | 01-01-1970 | 97.42% | 98% | 96.53% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 97.47% | 0% | |
| 29849 | RS Hermina Nusantara | 7 | 2025 | 08-09-2025 | 87.95% | 96% | 100% | 0% | 90.34% | 0% | 84.87% | 100% | 99.95% | 0% | 100% | 100% | |
| 29850 | RS Murni Teguh Naripan Bandung | 7 | 2025 | 08-06-2025 | 92.84% | 97% | 100% | 100% | 92.93% | 0% | 67.44% | 100% | 60.48% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.