Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 32051 | Siloam Hospitals Lippo Cikarang | 7 | 2025 | 08-11-2025 | 94.17% | 96% | 100% | 100% | 87.01% | 58.13% | 82.5% | 100% | 98.71% | 100% | 100% | 100% | 0 |
| 32052 | RS Umum Putera Bahagia | 7 | 2025 | 08-08-2025 | 91.53% | 99% | 100% | 50% | 54.48% | 0% | 54.46% | 100% | 98.03% | 0% | 100% | 96.39% | |
| 32053 | RS Umum Bina Sehat | 7 | 2025 | 01-01-1970 | 95% | 100% | 100% | 100% | 95.83% | 100% | 96.67% | 100% | 95% | 100% | 100% | 100% | |
| 32054 | RS Umum Fikri Medika | 7 | 2025 | 08-07-2025 | 99% | 89% | 99.89% | 0% | 99.76% | 0% | 87.49% | 100% | 92.92% | 0% | 99.81% | 100% | 0 |
| 32055 | RS Umum Tk. IV 03.07.03 Sariningsih | 7 | 2025 | 01-01-1970 | 86% | 90% | 100% | 100% | 83.15% | 0% | 82% | 100% | 78.75% | 79.33% | 100% | 100% | 0 |
| 32056 | RS Umum Sentral Medika | 7 | 2025 | 08-07-2025 | 99.06% | 98% | 15.44% | 8.6% | 15.44% | 17.2% | 79.42% | 100% | 100% | 100% | 24.39% | 100% | |
| 32057 | RS Umum Rajawali | 7 | 2025 | 08-08-2025 | 97.17% | 97% | 99% | 0% | 91.07% | 0% | 42.86% | 100% | 0% | 0% | 100% | 0% | 0 |
| 32058 | RS Paru Dr. H. A. Rotinsulu | 7 | 2025 | 08-07-2025 | 91.19% | 100% | 100% | 0% | 99.41% | 0% | 95.24% | 100% | 99.89% | 96% | 100% | 100% | 0 |
| 32059 | RS Umum Bayukarta | 7 | 2025 | 08-08-2025 | 80.69% | 91% | 95.37% | 0% | 96.88% | 4.8% | 90.84% | 49.5% | 100% | 58% | 99.37% | 100% | |
| 32060 | RS Umum Sumber Hurip | 7 | 2025 | 08-07-2025 | 86.5% | 98% | 100% | 93.33% | 85.85% | 0% | 86.25% | 99.56% | 81.35% | 100% | 100% | 100% | |
| 32061 | RS Khusus Mata Cicendo | 7 | 2025 | 01-01-1970 | 97.99% | 100% | 100% | 0% | 90.69% | 0% | 100% | 100% | 90.78% | 100% | 100% | 100% | 0 |
| 32062 | RS Umum Budi Asta | 7 | 2025 | 09-10-2025 | 97.98% | 99% | 99.14% | 0% | 85.75% | 4.76% | 77.5% | 100% | 80.51% | 100% | 100% | 100% | |
| 32063 | RS Khusus Bedah Halmahera Siaga | 7 | 2025 | 08-12-2025 | 90.23% | 97% | 99.9% | 0% | 57.3% | 0% | 35.14% | 100% | 0% | 100% | 100% | 100% | |
| 32064 | RS Umum Hosana Medica | 7 | 2025 | 10-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 32065 | RS Edelweiss | 7 | 2025 | 08-08-2025 | 90.3% | 100% | 100% | 100% | 74.71% | 6.28% | 71.25% | 100% | 100% | 100% | 100% | 100% | |
| 32066 | RS Khusus Gigi dan Mulut UNPAD | 7 | 2025 | 08-09-2025 | 100% | 100% | 100% | % | 7.78% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | |
| 32067 | RS Khusus Paru Kabupaten Karawang | 7 | 2025 | 08-07-2025 | 88% | 100% | 100% | 0% | 91.32% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 32068 | RS Umum Santosa Hospital Bandung Central | 7 | 2025 | 08-08-2025 | 99.78% | 100% | 100% | 0% | 95.89% | 1.33% | 85.3% | 97.59% | 96.25% | 83.33% | 100% | 100% | |
| 32069 | RS Umum Daerah Cabangbungin | 7 | 2025 | 08-08-2025 | 85.82% | 91% | 99.99% | 100% | 24.69% | 0% | 96.57% | 100% | 94.99% | 0% | 100% | 100% | |
| 32070 | RS Ibu dan Anak Taman Harapan Baru | 7 | 2025 | 08-10-2025 | 100% | 100% | 100% | 86.67% | 88.33% | 4.55% | 51.04% | 100% | 99.69% | 78.05% | 100% | 100% | 0 |
| 32071 | RS Umum Azra | 7 | 2025 | 08-07-2025 | 92.19% | 100% | 100% | 0% | 92.41% | 0% | 65.7% | 100% | 100% | 100% | 100% | 100% | |
| 32072 | RS Umum Ridhoka Salma | 7 | 2025 | 09-01-2025 | 91.13% | 99% | 100% | 100% | 90.32% | 3.52% | 66.64% | 99.69% | 93.73% | 62.5% | 100% | 92.73% | |
| 32073 | RS Umum Bhayangkara Setukpa Lemdikpol | 7 | 2025 | 08-08-2025 | 89% | 78% | 100% | 100% | 96.1% | 0% | 74% | 100% | 92.27% | 74% | 100% | 66.67% | |
| 32074 | RS Umum Mitra Keluarga Cikarang | 7 | 2025 | 08-09-2025 | 100% | 100% | 100% | % | 100% | 0.76% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 32075 | RS Umum Ridogalih | 7 | 2025 | 08-10-2025 | 95.24% | 95% | 100% | 0% | 90.03% | 9.76% | 93.21% | 100% | 96.23% | 0% | 100% | 20% | 0 |
| 32076 | RS Jiwa dr. H. Marzoeki Mahdi | 7 | 2025 | 08-07-2025 | 91.73% | 100% | 100% | 100% | 85.04% | 0% | 92.8% | 100% | 97.96% | 83.33% | 100% | 100% | 0 |
| 32077 | RS Umum Permata Keluarga Lippo Cikarang | 7 | 2025 | 01-01-1970 | 87.09% | 100% | 100% | 100% | 85.19% | 3.51% | 73.24% | 100% | 99.93% | 100% | 100% | 100% | |
| 32078 | RS Eka Bekasi | 7 | 2025 | 08-10-2025 | 87.2% | 96% | 100% | 100% | 75.55% | 1.92% | 82.75% | 100% | 100% | 100% | 100% | 100% | |
| 32079 | RS Ananda Babelan | 7 | 2025 | 08-08-2025 | 95% | 97% | 99.31% | 100% | 96.67% | 8.83% | 49.55% | 100% | 100% | 92.4% | 95.33% | 93.48% | |
| 32080 | RS Umum Budi Asih | 7 | 2025 | 08-08-2025 | 93.5% | 100% | 100% | 100% | 95.65% | 3.7% | 85.71% | 100% | 91.65% | 91.18% | 100% | 85.71% | |
| 32081 | RS Umum Hermina Galaxy | 7 | 2025 | 08-09-2025 | 90.61% | 100% | 100% | 100% | 71.11% | 0.52% | 88.89% | 100% | 100% | 87.8% | 100% | 100% | 0 |
| 32082 | RS EMC Cibitung | 7 | 2025 | 08-10-2025 | 88.09% | 83% | 100% | % | 58.89% | 2.13% | 71.1% | 100% | 91.25% | 92.59% | 100% | 100% | |
| 32083 | RSAU Dr. M. Hassan Toto | 7 | 2025 | 08-09-2025 | 98.29% | 98% | 100% | 0% | 99.32% | 0% | 95.12% | 100% | 100% | 100% | 100% | 100% | |
| 32084 | RS Umum Kartika Kasih | 7 | 2025 | 08-06-2025 | 86.71% | 96% | 99% | 100% | 79.84% | 0% | 74.67% | 100% | 100% | 90% | 99% | 100% | 0 |
| 32085 | RS Umum Daerah Lembang | 7 | 2025 | 08-11-2025 | 90.46% | 94% | 100% | 100% | 87.78% | 2.78% | 93.21% | 100% | 93.62% | 57.14% | 100% | 100% | 0 |
| 32086 | RS Umum Permata Keluarga Jababeka | 7 | 2025 | 08-08-2025 | 95.71% | 100% | 100% | % | 96.17% | 1.32% | 89.09% | 100% | 100% | 80% | 100% | 100% | 0 |
| 32087 | Rumah Sakit Mitra Plumbon Cibitung | 7 | 2025 | 08-09-2025 | 87.69% | 100% | 100% | 100% | 93.75% | 3.01% | 87.78% | 100% | 85.73% | 84.62% | 100% | 100% | 0 |
| 32088 | RS Umum Tiara | 7 | 2025 | 08-06-2025 | 94.29% | 99% | 98.09% | 93.33% | 84.82% | 0.67% | 93.98% | 100% | 96.8% | 94.74% | 97.3% | 100% | |
| 32089 | RS Umum Daerah Al-Mulk | 7 | 2025 | 08-10-2025 | 67.69% | 100% | 100% | 100% | 80% | 0% | 83.33% | 100% | 65.5% | 83.33% | 100% | 100% | |
| 32090 | RS Umum Salak | 7 | 2025 | 08-08-2025 | 90.12% | 94% | 100% | 66.67% | 64.19% | 0% | 71.96% | 100% | 98.88% | 80.75% | 98.35% | 100% | 0 |
| 32091 | RS Umum PMI Bogor | 7 | 2025 | 08-09-2025 | 87.5% | 88% | 100% | 100% | 50.78% | 0% | 69.53% | 100% | 86.72% | 81.48% | 100% | 100% | |
| 32092 | RS Umum Medirossa 2 | 7 | 2025 | 08-07-2025 | 100% | 100% | 99.26% | 100% | 95.31% | 100% | 100% | 100% | 100% | 100% | 98.74% | 100% | |
| 32093 | RS Umum Dokter Adam Talib | 7 | 2025 | 01-01-1970 | 100% | 100% | 100% | % | 100% | % | 94.29% | 0% | 100% | 0% | 100% | 0% | |
| 32094 | RS Umum Pusat Dr. Hasan Sadikin | 7 | 2025 | 08-10-2025 | 92.47% | 100% | 100% | 100% | 83.13% | 2.11% | 67.67% | 100% | 99.68% | 98.01% | 100% | 100% | 0 |
| 32095 | RS Mitra Keluarga Pratama | 7 | 2025 | 08-09-2025 | 99.85% | 100% | 100% | % | 96.6% | 0.84% | 71.05% | 100% | 97.81% | 0% | 99.96% | 83.33% | |
| 32096 | RS Umum Assyifa Sukabumi | 7 | 2025 | 01-01-1970 | 99.5% | 100% | 100% | 100% | 90.62% | 1.6% | 87% | 100% | 99.68% | 96.67% | 100% | 100% | 0 |
| 32097 | RS Umum Melania | 7 | 2025 | 08-06-2025 | 88.5% | 100% | 98.89% | 100% | 100% | 0% | 100% | 100% | 91% | 80% | 100% | 98.88% | 0 |
| 32098 | RS Umum Metro Hospitals | 7 | 2025 | 08-07-2025 | 100% | 100% | 100% | 100% | 80.62% | 3.45% | 80.92% | 100% | 95.71% | 81.4% | 100% | 100% | |
| 32099 | RS EMC Cikarang | 7 | 2025 | 09-10-2025 | 89.55% | 100% | 100% | 0% | 66.59% | 30.99% | 52.28% | 100% | 89.41% | 87.5% | 64.44% | 100% | 0 |
| 32100 | RS Ibu dan Anak Pasutri | 7 | 2025 | 08-08-2025 | 88.73% | 92% | 100% | 100% | 61.43% | 0% | 86.39% | 100% | 100% | 92.26% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.