Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 3601 | RS Pendidikan Prof. dr. Chairuddin Panusunan Lubis Universitas Sumatera Utara | 2 | 2026 | 81% | 100% | 100% | 0% | 78% | 4.32% | 64% | 100% | 80% | 91.11% | 100% | 100% | 0 |
| 3602 | RS Umum Daerah Sibuhuan | 2 | 2026 | 98.43% | 100% | 100% | 94.12% | 99.38% | 3.03% | 98.43% | 100% | 99.55% | 99.55% | 100% | 100% | 0 |
| 3603 | RS Umum Daerah Pandan | 2 | 2026 | 88.39% | 94% | 83.52% | 16.67% | 62.02% | 100% | 88.14% | 100% | 100% | 83.62% | 99.23% | 80% | 0 |
| 3604 | RS Umum Daerah Tuanku Rao | 2 | 2026 | 89.75% | 88% | 94.51% | 0% | 86.03% | 100% | 81.45% | 50% | 95% | 79.84% | 88.57% | 91.67% | 0 |
| 3605 | RS Umum Islam Malahayati | 2 | 2026 | 92.29% | 95% | 100% | 100% | 100% | 1.41% | 87.13% | 100% | 90.62% | 100% | 100% | 100% | 0 |
| 3606 | RS Umum Madani | 2 | 2026 | 85% | 98% | 99.6% | 88.89% | 80.28% | 4.6% | 80.65% | 100% | 93% | 80.12% | 100% | 100% | 0 |
| 3607 | RS Umum Daerah Perdagangan | 2 | 2026 | 91.23% | 100% | 100% | 100% | 84.29% | 11.11% | 98.59% | 100% | 98.63% | 94.88% | 100% | 100% | 0 |
| 3608 | RS Umum Daerah Tarutung | 2 | 2026 | 95% | 100% | 94.26% | 100% | 73.11% | 7.78% | 92.47% | 100% | 96.09% | 100% | 100% | 100% | 0 |
| 3609 | RS Umum Royal Prima | 2 | 2026 | 87.5% | 92% | 100% | 100% | 93% | 0% | 87.5% | 100% | 89% | 91% | 100% | 100% | 0 |
| 3610 | RS Umum Daerah Parapat | 2 | 2026 | 86% | 84% | 100% | 0% | 80.63% | 0% | 88.71% | 100% | 97.47% | 100% | 100% | 100% | 0 |
| 3611 | RS Jiwa Prof. Dr. Muhammad Ildrem | 2 | 2026 | 86.69% | 86% | 100% | 0% | 89.16% | 0% | 100% | 100% | 100% | 100% | 73.33% | 0% | 0 |
| 3612 | RS Umum Tere Margareth | 2 | 2026 | 97% | 99% | 100% | 100% | 97.14% | 0% | 96.5% | 100% | 96.1% | 95% | 0% | 100% | 0 |
| 3613 | RS Umum Siloam Dhirga Surya | 2 | 2026 | 97.91% | 100% | 100% | 0% | 76.85% | 4.52% | 94.74% | 99.61% | 99.68% | 12.5% | 100% | 76.52% | 0 |
| 3614 | RS Umum Daerah dr. M. Thomsen Nias | 2 | 2026 | 87.35% | 99% | 100% | 100% | 64.06% | 0% | 100% | 100% | 99.97% | 96.49% | 100% | 100% | 0 |
| 3615 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 2 | 2026 | 77.5% | 100% | 100% | 0% | 100% | 0% | 88% | 100% | 100% | 77.42% | 100% | 0% | 0 |
| 3616 | RS Jiwa Bina Karsa Medan | 2 | 2026 | 97.5% | 100% | 100% | % | 97.9% | % | 100% | 0% | 98.66% | 100% | 0% | 90% | 0 |
| 3617 | RS Umum Daerah dr. Husni Thamrin | 2 | 2026 | 91% | 86% | 86.67% | % | 88.89% | % | 88.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3618 | RS Ibu dan Anak Stella Maris | 2 | 2026 | 92.2% | 97% | 100% | 100% | 100% | 4.17% | 95.85% | 100% | 99.98% | 97.3% | 100% | 100% | 0 |
| 3619 | RS Umum Materna | 2 | 2026 | 90% | 100% | 100% | 0% | 100% | 0% | 85.83% | 100% | 0% | 100% | 100% | 0% | 0 |
| 3620 | RS Umum Bina Kasih | 2 | 2026 | 100% | 100% | 100% | 100% | 94.83% | 0% | 62.11% | 100% | 100% | 0% | 100% | 0% | 0 |
| 3621 | RS Umum Permata Madina Panyabungan | 2 | 2026 | 96.66% | 99% | 96.42% | 80.39% | 64.27% | 6.44% | 91.53% | 100% | 100% | 96.53% | 99.79% | 100% | 0 |
| 3622 | RS Umum Hermina Medan | 2 | 2026 | 99.31% | 100% | 100% | 42.86% | 99.2% | 3.21% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3623 | RS SUFINA AZIZ | 2 | 2026 | 99.03% | 98% | 100% | 100% | 88.98% | 4.17% | 69.77% | 100% | 96.79% | 87.5% | 100% | 85% | 0 |
| 3624 | RS Umum Armina Madina Panyabungan | 2 | 2026 | 97.63% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 71.72% | 0% | 100% | 0% | 0 |
| 3625 | RS Umum Royal Prima Marelan | 2 | 2026 | 99.08% | 99% | 99.21% | 100% | 100% | 0% | 100% | 100% | 100% | 99.47% | 99.74% | 0% | 0 |
| 3626 | RS AL Dr. Komang Makes Belawan | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.33% | 100% | 100% | 0% | 0 |
| 3627 | RS Khusus Paru Sumatera Utara | 2 | 2026 | 91.16% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 3628 | RS Umum Daerah Panyabungan | 2 | 2026 | 99.84% | 100% | 97.87% | 100% | 80% | 0.77% | 99.85% | 100% | 91.07% | 80.29% | 86.64% | 100% | 0 |
| 3629 | RS Umum Full Bethesda | 2 | 2026 | 83.5% | 85% | 100% | 100% | 93.45% | 0% | 100% | 100% | 100% | 87.04% | 100% | 100% | 0 |
| 3630 | RS Umum Eshmun | 2 | 2026 | 95.93% | 98% | 100% | 100% | 72.28% | 1.54% | 51.31% | 100% | 85.47% | 81.71% | 100% | 100% | 0 |
| 3631 | RS Umum Daerah Tuan Rondahaim | 2 | 2026 | 89.07% | 89% | 89.84% | 0% | 94.52% | 0% | 94.67% | 100% | 70.49% | 80% | 92.31% | 100% | 0 |
| 3632 | RS Umum Daerah Sidikalang | 2 | 2026 | 96.49% | 100% | 100% | 65.22% | 73.15% | 0% | 90.91% | 76.3% | 83.84% | 93.18% | 100% | 100% | 0 |
| 3633 | RS Umum Balimbingan PTP 4 | 2 | 2026 | 94% | 95% | 96% | 100% | 96% | 0% | 92% | 100% | 96% | 93% | 100% | 100% | 0 |
| 3634 | RS Ibu dan Anak Murni Teguh Rosiva | 2 | 2026 | 85.12% | 98% | 97.71% | 0% | 81.76% | 0% | 91.04% | 100% | 98.21% | 0% | 100% | 100% | 0 |
| 3635 | RS Sri Pamela Torgamba | 2 | 2026 | 89.96% | 98% | 100% | % | 94.65% | 2.86% | 93.31% | 98.58% | 88.07% | 100% | 100% | 100% | 0 |
| 3636 | RS Umum Bandung | 2 | 2026 | 95.45% | 100% | 100% | 100% | 96.27% | 0% | 100% | 100% | 97.8% | 92.86% | 100% | 100% | 0 |
| 3637 | RS Umum Mitra Sejati | 2 | 2026 | 72.37% | 84% | 96.32% | 80.65% | 90.72% | 4.6% | 72.83% | 80% | 99.62% | 93.59% | 100% | 90% | 0 |
| 3638 | RS Umum Elpi Al Azis | 2 | 2026 | 90% | 95% | 97.62% | 0% | 92.31% | 0% | 82.08% | 100% | 100% | 97.28% | 90% | 0% | 0 |
| 3639 | RS Umum Sarah | 2 | 2026 | 83.33% | 100% | 100% | 0% | 96.6% | 0% | 89.13% | 100% | 100% | 93.06% | 100% | 100% | 0 |
| 3640 | RS Umum Bunda Mulia | 2 | 2026 | 90.03% | 100% | 100% | 63.64% | 86.18% | 1.89% | 90.72% | 100% | 91.16% | 80.95% | 100% | 100% | 0 |
| 3641 | RS Umum Daerah Dr. Hadrianus Sinaga | 2 | 2026 | 91.01% | 91% | 100% | 100% | 63.16% | 0% | 100% | 100% | 97.02% | 100% | 100% | 100% | 0 |
| 3642 | RS Umum Mitra Medika | 2 | 2026 | 99.47% | 100% | 100% | 0% | 94.97% | 0% | 53.97% | 100% | 100% | 97.14% | 100% | 100% | 0 |
| 3643 | RS Umum Karya Bakti Ujung Bandar | 2 | 2026 | 97% | 98% | 100% | 91.55% | 89.55% | 2.33% | 80.37% | 100% | 82.29% | 100% | 100% | 100% | 0 |
| 3644 | RS Umum Pusat H. Adam Malik | 2 | 2026 | 91.37% | 100% | 99.99% | 100% | 95.05% | 1.2% | 87.18% | 99.93% | 99.99% | 95.31% | 100% | 100% | 0 |
| 3645 | RS Sri Pamela Sei Dadap | 2 | 2026 | 86.21% | 100% | 100% | 100% | 94.62% | 0% | 93.47% | 100% | 88.89% | 99.05% | 100% | 100% | 0 |
| 3646 | RS Umum Martha Friska | 2 | 2026 | 87.53% | 91% | 97.07% | 100% | 88.73% | 9.69% | 66.83% | 100% | 100% | 87.95% | 91.57% | 100% | 0 |
| 3647 | RS Umum Imelda Pekerja Indonesia | 2 | 2026 | 98.83% | 98% | 98.87% | 99.17% | 98.67% | 0.5% | 98.65% | 98.76% | 98.4% | 98.98% | 98% | 93.33% | 0 |
| 3648 | RS Umum Prima Husada Cipta Medan | 2 | 2026 | 90% | 95% | 100% | 0% | 92.5% | 0% | 97.5% | 100% | 89.5% | 89% | 100% | 89% | 0 |
| 3649 | RS Umum Wira Husada | 2 | 2026 | 95.43% | 98% | 100% | 90% | 86.36% | 2.25% | 94.94% | 100% | 100% | 91.3% | 100% | 100% | 0 |
| 3650 | RS Umum Sri Ratu | 2 | 2026 | 93.21% | 100% | 100% | 100% | 100% | 0% | 94.59% | 100% | 98.5% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.