Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 3501 | RS Umum Adi Husada Kapasari | 5 | 2026 | 97.38% | 98% | 100% | % | 75.69% | 0% | 90.34% | 100% | 99.99% | 86.73% | 100% | 100% | 0 |
| 3502 | RS TNI AL Dr. Oepomo | 5 | 2026 | 91.23% | 96% | 100% | 0% | 84.27% | 0% | 92.31% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 3503 | RS Primasatya Husada Citra (PHC) Surabaya | 5 | 2026 | 85.9% | 100% | 100% | 100% | 93.01% | 0.98% | 63.08% | 99.59% | 99.99% | 97.53% | 99.72% | 33.33% | |
| 3504 | RS Adi Husada Undaan | 5 | 2026 | 98.16% | 97% | 93.78% | 100% | 76.53% | 4.81% | 78.51% | 90.91% | 98.61% | 0% | 93.6% | 0% | 0 |
| 3505 | RS Darmo | 5 | 2026 | 85.06% | 95% | 100% | % | 84.94% | 5.26% | 42.58% | 100% | 94.07% | 50% | 100% | 0% | 0 |
| 3506 | RS Katolik St. Vincentius a Paulo | 5 | 2026 | 91.53% | 100% | 99.99% | 100% | 90.64% | 6.58% | 91% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 3507 | RS William Booth Surabaya | 5 | 2026 | 94.46% | 97% | 100% | 100% | 62.18% | 0% | 77.56% | 100% | 100% | 0% | 100% | 100% | |
| 3508 | RSPAL dr. Ramelan | 5 | 2026 | 92.81% | 100% | 100% | 0% | 85.04% | 0% | 65.48% | 100% | 99.68% | 100% | 100% | 100% | 0 |
| 3509 | RS Umum Daerah Dr. Soetomo | 5 | 2026 | 85.86% | 100% | 100% | 100% | 88.74% | 3.87% | 72.23% | 100% | 98.28% | 87.25% | 99.14% | 100% | 0 |
| 3510 | RS Umum Griya Husada Madiun | 5 | 2026 | 99.48% | 100% | 94.85% | 66.67% | 75.33% | 0% | 54.19% | 100% | 98.06% | 100% | 99.1% | 100% | 0 |
| 3511 | RS Umum Daerah Kota Madiun | 5 | 2026 | 98.51% | 90% | 100% | 100% | 99.31% | 0% | 99.54% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 3512 | RS Umum Islam Siti Aisyah | 5 | 2026 | 95.16% | 96% | 96.83% | 0% | 82.27% | 0.27% | 76.25% | 95.24% | 99.79% | 95.83% | 100% | 100% | 0 |
| 3513 | RS Ibu dan Anak Al Hasanah | 5 | 2026 | 90% | 100% | 100% | 100% | 88.42% | 100% | 83.33% | 0% | 100% | 80% | 100% | 0% | 0 |
| 3514 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 5 | 2026 | 96% | 97% | 100% | 100% | 81.57% | 0% | 85.26% | 100% | 99.14% | 96.55% | 100% | 100% | |
| 3515 | RS Umum Santa Clara | 5 | 2026 | 96.75% | 100% | 100% | 0% | 97.26% | 4.9% | 51.56% | 95.16% | 90.64% | 0% | 100% | 100% | 0 |
| 3516 | RS Umum Daerah Dr. Soedono Madiun | 5 | 2026 | 87.96% | 100% | 100% | 50% | 35.83% | 3% | 91.77% | 100% | 87.77% | 100% | 97.86% | 100% | 0 |
| 3517 | RS Emma | 5 | 2026 | 84.2% | 88% | 98.84% | 100% | 100% | 0% | 48.62% | 100% | 96.77% | 100% | 96.32% | 100% | 0 |
| 3518 | RS Kamar Medika | 5 | 2026 | 100% | 100% | 80% | 100% | 100% | 100% | 100% | 100% | 84.98% | 100% | 100% | 100% | |
| 3519 | RS Islam Hasanah Muhammadiyah | 5 | 2026 | 99.33% | 100% | 100% | 0% | 94.4% | 11.54% | 82.03% | 100% | 99.7% | 87.96% | 100% | 100% | |
| 3520 | RS Reksa Waluya | 5 | 2026 | 99% | 99% | 99.69% | 0% | 99.8% | 4.9% | 96% | 100% | 97.92% | 96% | 100% | 100% | |
| 3521 | RS Gatoel | 5 | 2026 | 88.63% | 100% | 100% | 100% | 95.48% | 0.87% | 84.22% | 100% | 96.81% | 100% | 100% | 100% | |
| 3522 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 5 | 2026 | 94% | 98% | 100% | % | 91.67% | 1.17% | 92.26% | 100% | 86.28% | 97.73% | 100% | 100% | |
| 3523 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 5 | 2026 | 90.62% | 92% | 100% | 100% | 99.05% | 0% | 80.51% | 100% | 95.57% | 99.4% | 100% | 100% | 0 |
| 3524 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 5 | 2026 | 97.39% | 96% | 100% | 88.76% | 100% | 0% | 100% | 100% | 98.08% | 91.76% | 100% | 100% | 0 |
| 3525 | RS Umum Amanah | 5 | 2026 | 98% | 99% | 99.73% | 99.24% | 99.77% | 0% | 95.12% | 100% | 94.01% | 98.62% | 100% | 100% | 0 |
| 3526 | RS Umum Dharma Husada | 5 | 2026 | 85.45% | 93% | 100% | 100% | 80.09% | 0% | 72% | 100% | 66.67% | 84.21% | 100% | 100% | 0 |
| 3527 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 5 | 2026 | 100% | 100% | 100% | 0% | 89.5% | 0% | 91.62% | 8.6% | 0% | 100% | 99.56% | 0% | 0 |
| 3528 | RS Universitas Brawijaya | 5 | 2026 | 97.32% | 100% | 100% | 0% | 90.91% | 0% | 72.15% | 100% | 94.05% | 85.71% | 100% | 100% | 0 |
| 3529 | RS Bhirawa Bhakti | 5 | 2026 | 88% | 78% | 100% | 100% | 92% | 1.96% | 92% | 100% | 87% | 75% | 100% | 100% | 0 |
| 3530 | RS Ibu dan Anak Refa husada | 5 | 2026 | 95% | 100% | 94.94% | 100% | 87.78% | 100% | 85.71% | 88.89% | 95.31% | 100% | 100% | 100% | 0 |
| 3531 | RS Umum Daerah Kota Malang | 5 | 2026 | 88.89% | 100% | 100% | 0% | 81% | 0% | 97.38% | 100% | 83.55% | 96.2% | 100% | 100% | |
| 3532 | RS Umum Persada Hospital | 5 | 2026 | 91.75% | 100% | 100% | 100% | 77.61% | 0% | 94.43% | 100% | 0% | 100% | 100% | 100% | |
| 3533 | RS Bantuan 05.08.04 Lawang | 5 | 2026 | 81% | 76% | 98.52% | 0% | 96.82% | 19.35% | 80.91% | 100% | 94.48% | 83.33% | 100% | 100% | 0 |
| 3534 | RS Ibu dan Anak Galeri Candra Malang | 5 | 2026 | 95.61% | 94% | 100% | 100% | 87.59% | 0% | 67.39% | 96.67% | 92.74% | 100% | 100% | 100% | 0 |
| 3535 | RS Ibu dan Anak Melati Husada | 5 | 2026 | 100% | 100% | 100% | 100% | 94.44% | % | 91.27% | 100% | 93.65% | 100% | 100% | 100% | 0 |
| 3536 | RS Ibu dan Anak Mutiara Bunda | 5 | 2026 | 94.5% | 85% | 100% | 100% | 100% | 0% | 78.12% | 100% | 100% | 100% | 100% | 0% | 0 |
| 3537 | RS Ibu dan Anak Puri Bunda | 5 | 2026 | 94% | 84% | 100% | 100% | 50.1% | 0% | 47.75% | 100% | 65.39% | 100% | 100% | 100% | 0 |
| 3538 | RS Umum Permata Bunda | 5 | 2026 | 99.33% | 100% | 100% | 100% | 99.12% | 1.45% | 83.33% | 100% | 94.33% | 92.86% | 100% | 100% | 0 |
| 3539 | RS Umum Hermina Tangkubanprahu | 5 | 2026 | 95.65% | 100% | 100% | 100% | 84.2% | 4.82% | 91.18% | 100% | 97.15% | 88.89% | 100% | 100% | 0 |
| 3540 | RS Puri Galeri | 5 | 2026 | 94.07% | 88% | 100% | 0% | 97.54% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 3541 | RS Islam Unisma Malang | 5 | 2026 | 94.7% | 96% | 99.88% | 100% | 62.91% | 8.33% | 33.52% | 100% | 95.39% | 85.71% | 100% | 100% | 0 |
| 3542 | RS Umum Islam Aisyiyah Malang | 5 | 2026 | 88.09% | 100% | 98.74% | 50% | 71.5% | 0.26% | 55.57% | 100% | 96.58% | 95.83% | 96.38% | 100% | 0 |
| 3543 | RS Ibu dan Anak Muhammadiyah Malang | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 57.02% | 100% | 100% | 100% | 100% | 100% | |
| 3544 | RS Ibu dan Anak Husada Bunda | 5 | 2026 | 86.89% | 93% | 100% | 0% | 96.58% | 33.33% | 93.65% | 100% | 100% | 0% | 100% | 0% | 0 |
| 3545 | RS Umum Lavalette Malang | 5 | 2026 | 99% | 100% | 100% | 0% | 86.91% | 5.68% | 89.58% | 100% | 95.16% | 85.71% | 98.9% | 100% | 0 |
| 3546 | RS Umum Panti Waluya Sawahan Malang | 5 | 2026 | 97.34% | 100% | 99.42% | % | 97.25% | 0% | 94.15% | 100% | 92.09% | 75% | 98.66% | 100% | 0 |
| 3547 | RS Umum Panti Nirmala | 5 | 2026 | 99.44% | 100% | 99.72% | 0% | 85.81% | 0% | 41.48% | 99.46% | 99.74% | 86.05% | 99.52% | 100% | 0 |
| 3548 | RS Tk. II Dr. Soepraoen | 5 | 2026 | 100% | 100% | 100% | 100% | 91.76% | 100% | 95.41% | 100% | 91.85% | 97.26% | 100% | 100% | 0 |
| 3549 | RS Umum Daerah Dr. Saiful Anwar | 5 | 2026 | 96.98% | 98% | 99.85% | 100% | 67.69% | 0.63% | 88.04% | 100% | 99.91% | 91.98% | 100% | 100% | 0 |
| 3550 | RS Islam Aminah | 5 | 2026 | 78.5% | 88% | 100% | 100% | 92.42% | 0% | 100% | 100% | 80.05% | 98% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.