Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 3451 | RS Ibu dan Anak Ferina | 5 | 2026 | 78.13% | 100% | 100% | 100% | 83.03% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3452 | RS Ibu dan Anak Pusura Tegalsari | 5 | 2026 | 97.97% | 100% | 100% | 0% | 100% | 0% | 83.33% | 0% | 98.63% | 0% | 100% | 100% | 0 |
| 3453 | RS PKU Muhammadiyah Surabaya | 5 | 2026 | 99% | 86% | 94% | 75% | 90% | 5.36% | 70% | 100% | 96.22% | 28.8% | 94% | 85.71% | 0 |
| 3454 | RS Ibu dan Anak Graha Medika | 5 | 2026 | 100% | 100% | 100% | 87.5% | 96.23% | 2.9% | 79.65% | 100% | 87.81% | 100% | 100% | 100% | 0 |
| 3455 | RS Ibu dan Anak Kendangsari Surabaya | 5 | 2026 | 85.16% | 100% | 100% | 100% | 76.49% | 2.7% | 74.68% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3456 | RS Mata Masyarakat Jawa Timur | 5 | 2026 | 97.5% | 100% | 100% | % | 97.28% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3457 | RS Mitra Keluarga Kenjeran | 5 | 2026 | 100% | 100% | 100% | 0% | 91.71% | 4.55% | 98.17% | 100% | 100% | 0% | 100% | 100% | 0 |
| 3458 | RS Ibu dan Anak Perdana Medica | 5 | 2026 | 98.54% | 100% | 100% | 100% | 89.89% | 0% | 81.82% | 0% | 40.46% | 88.89% | 100% | 100% | |
| 3459 | RS Surabaya Medical Service | 5 | 2026 | 90% | 100% | 100% | 100% | 99.45% | 0% | 96.07% | 100% | 99.36% | 100% | 100% | 100% | |
| 3460 | RS Umum Royal Surabaya | 5 | 2026 | 97.77% | 100% | 100% | 100% | 50.63% | 1.69% | 83.68% | 92.75% | 100% | 83.33% | 91.47% | 100% | 0 |
| 3461 | RS Orthopedi dan Traumatologi Surabaya | 5 | 2026 | 94.52% | 100% | 100% | % | 74.4% | 10.26% | 61.19% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 3462 | RS Ibu dan Anak Lombok Dua Dua | 5 | 2026 | 97.16% | 99% | 100% | 100% | 88.39% | 0% | 81.13% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3463 | RS National Hospital | 5 | 2026 | 86.07% | 92% | 99.95% | 0% | 91.11% | 1.52% | 77.6% | 100% | 95.86% | 100% | 81.54% | 100% | 0 |
| 3464 | RS Universitas Airlangga | 5 | 2026 | 100% | 100% | 100% | 83.33% | 99.5% | 3.33% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3465 | RS Ibu dan Anak Nur Ummi Numbi | 5 | 2026 | 100% | 100% | 100% | 100% | 82.33% | 0% | 83.46% | 100% | 94.14% | 100% | 100% | 99.92% | 0 |
| 3466 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 5 | 2026 | 91.05% | 100% | 97.83% | 100% | 88.34% | 4.13% | 80.69% | 100% | 76.01% | 89.58% | 91.72% | 100% | 0 |
| 3467 | RS Manyar Medical Centre | 5 | 2026 | 88% | 100% | 99.24% | % | 79.78% | 40.36% | 97.51% | 88.89% | 63.34% | 100% | 100% | 100% | 0 |
| 3468 | RS Ibu dan Anak Putri Surabaya | 5 | 2026 | 99.72% | 100% | 100% | 100% | 100% | 0% | 88.52% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3469 | RS Wijaya Surabaya | 5 | 2026 | 100% | 100% | 100% | 0% | 83.87% | 0% | 42.11% | 100% | 94.22% | 88.14% | 100% | 100% | |
| 3470 | RS Ibu dan Anak Kendangsari Merr | 5 | 2026 | 97.61% | 100% | 99.98% | 0% | 90.69% | 0% | 98.81% | 100% | 98.52% | 92.86% | 100% | 100% | 0 |
| 3471 | RS Ibu dan Anak Lombok Dua Dua Lontar | 5 | 2026 | 90.76% | 100% | 19.64% | 100% | 99.63% | 33.33% | 82.86% | 100% | 100% | 88.57% | 100% | 20% | 0 |
| 3472 | RS Ibu dan Anak Cempaka Putih Permata | 5 | 2026 | 99.57% | 100% | 100% | 0% | 98.92% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 3473 | RS Wiyung Sejahtera | 5 | 2026 | 89.29% | 92% | 100% | 0% | 87.71% | 4.07% | 56.1% | 100% | 0% | 100% | 100% | 0% | 0 |
| 3474 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 5 | 2026 | 89.03% | 100% | 99.66% | 100% | 100% | 0% | 99.4% | 100% | 90.47% | 63.56% | 99.91% | 100% | |
| 3475 | RS Onkologi | 5 | 2026 | 85.24% | 97% | 100% | 0% | 15.26% | 0% | 95.62% | 100% | 0% | 100% | 100% | 100% | 0 |
| 3476 | RS Islam Darus Syifa | 5 | 2026 | 92.17% | 99% | 100% | 0% | 100% | 0% | 55.67% | 100% | 100% | 70% | 100% | 100% | |
| 3477 | RS Gigi dan Mulut Nala Husada | 5 | 2026 | 91.8% | 96% | 100% | 0% | 96.87% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 3478 | RS Gigi dan Mulut FKG Universitas Airlangga | 5 | 2026 | 94.68% | 87% | 100% | 0% | 92.77% | 14.29% | 91.67% | 0% | 92.87% | 100% | 100% | 100% | 0 |
| 3479 | RS Bhakti Rahayu | 5 | 2026 | 100% | 100% | 98.14% | 100% | 73.6% | 0% | 73.64% | 100% | 99.69% | 85.71% | 90.5% | 100% | 0 |
| 3480 | RS Gotong Royong | 5 | 2026 | 92% | 100% | 91.67% | 100% | 91.54% | 6.38% | 50.71% | 98.15% | 93.04% | 100% | 84.38% | 100% | 0 |
| 3481 | RS Ibu dan Anak Pura Raharja | 5 | 2026 | 92.1% | 97% | 100% | 100% | 100% | 0% | 86.68% | 100% | 99.58% | 100% | 100% | 100% | 0 |
| 3482 | RS Umum Mitra Keluarga Surabaya | 5 | 2026 | 99.71% | 100% | 100% | 0% | 97.32% | 0% | 96.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3483 | RS Umum Daerah dr. Mohamad Soewandhie | 5 | 2026 | 98% | 100% | 99.7% | 0% | 97.99% | 0.61% | 89.95% | 100% | 100% | 100% | 99.61% | 100% | 0 |
| 3484 | RS Husada Utama Surabaya | 5 | 2026 | 98.54% | 99% | 100% | 0% | 86.67% | 0.41% | 95.93% | 100% | 99.94% | 75.64% | 100% | 95% | |
| 3485 | RS Premier Surabaya | 5 | 2026 | 90% | 99% | 100% | % | 56.09% | 14.29% | 70.55% | 100% | 0% | 100% | 100% | 33.33% | 0 |
| 3486 | RS Umum Daerah Haji Provinsi Jawa Timur | 5 | 2026 | 97.44% | 100% | 100% | 0% | 49.11% | 10.94% | 76.72% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3487 | RS Al Irsyad Surabaya | 5 | 2026 | 89.77% | 95% | 100% | 0% | 90.36% | 2.99% | 55.45% | 99.24% | 81.71% | 100% | 100% | 100% | 0 |
| 3488 | RS Umum Siloam Hospitals Surabaya | 5 | 2026 | 99.47% | 100% | 100% | % | 84.79% | 7.04% | 75.59% | 100% | 93.55% | 100% | 100% | 100% | 0 |
| 3489 | RS Umum Daerah Husada Prima | 5 | 2026 | 93.5% | 100% | 100% | 100% | 95.42% | 0% | 100% | 100% | 89.6% | 94.68% | 100% | 100% | |
| 3490 | RS Ibu dan Anak IBI Surabaya | 5 | 2026 | 86% | 96% | 96.55% | % | 90.62% | 6.25% | 85.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3491 | RS Muji Rahayu | 5 | 2026 | 93.2% | 100% | 100% | 0% | 98.97% | 0% | 59.42% | 100% | 94.59% | 77.78% | 100% | 100% | 0 |
| 3492 | RS Bunda | 5 | 2026 | 98.6% | 100% | 100% | 100% | 92.13% | 0% | 78.97% | 100% | 99.56% | 100% | 100% | 100% | 0 |
| 3493 | RS Umum Islam Surabaya Jemursari | 5 | 2026 | 95.65% | 100% | 100% | % | 89.13% | 4.81% | 85.27% | 100% | 88.4% | 0% | 100% | 100% | 0 |
| 3494 | RS Umum Daerah Bhakti Dharma Husada | 5 | 2026 | 92.46% | 100% | 100% | % | 97.77% | 2.95% | 98.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3495 | RS Mata Undaan | 5 | 2026 | 91.83% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 89.73% | 100% | 100% | 0 |
| 3496 | RS Jiwa Menur | 5 | 2026 | 90.62% | 100% | 100% | % | 96.4% | 0% | 89.1% | 100% | 86.62% | 0% | 100% | 100% | 0 |
| 3497 | RS Soemitro Lanud Moeljono Surabaya | 5 | 2026 | 92.5% | 90% | 100% | 100% | 98.53% | 0% | 59.52% | 100% | 96.55% | 57.14% | 97.3% | 100% | |
| 3498 | RS Marinir Ewa Pangalila Gunungsari | 5 | 2026 | 86% | 97% | 100% | % | 83.46% | 4.3% | 66.1% | 100% | 100% | 0% | 100% | 100% | 0 |
| 3499 | RS Umum Tk. III Brawijaya | 5 | 2026 | 96.13% | 95% | 100% | 0% | 98.12% | 100% | 97.1% | 100% | 97.74% | 98.33% | 100% | 100% | |
| 3500 | RS Islam Surabaya | 5 | 2026 | 97.69% | 99% | 100% | 100% | 81.48% | 0% | 68.23% | 100% | 96.1% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.