Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 37101 | RS Umum Daerah Depati Hamzah | 9 | 2025 | 10-09-2025 | 88.19% | 100% | 100% | 100% | 82.65% | 0% | 100% | 99.48% | 99.98% | 100% | 100% | 100% | 0 |
| 37102 | RS Umum Penawar Medika | 9 | 2025 | 10-07-2025 | 90% | 97% | 100% | 0% | 85.71% | 3.12% | 100% | 100% | 96.09% | 85.94% | 92.19% | 100% | |
| 37103 | RS Natar Medika | 9 | 2025 | 10-08-2025 | 92.5% | 99% | 100% | 100% | 94.41% | 11.67% | 95.1% | 100% | 99.74% | 100% | 100% | 100% | |
| 37104 | RS Bakti Timah Pangkalpinang | 9 | 2025 | 10-07-2025 | 90.91% | 91% | 100% | 100% | 80.1% | 1.67% | 85.15% | 100% | 85.93% | 100% | 100% | 100% | |
| 37105 | RS Bhayangkara Batam Polda Kepri | 9 | 2025 | 10-05-2025 | 99.38% | 100% | 100% | 100% | 96.19% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 37106 | RS Gigi dan Mulut Univ. Prof. Moestopo | 9 | 2025 | 10-09-2025 | 93% | 93% | 100% | 0% | 92.26% | 0% | 0% | 0% | 34.1% | 0% | 0% | 0% | |
| 37107 | RS Medika Insani | 9 | 2025 | 10-07-2025 | 98.36% | 94% | 100% | 100% | 63.04% | 0% | 45.54% | 100% | 97.69% | 100% | 100% | 100% | |
| 37108 | RS Ibu dan Anak Ibunda | 9 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 37109 | RS Ibu dan Anak Harapan Bunda | 9 | 2025 | 10-10-2025 | 92% | 100% | 100% | 100% | 97.06% | 0% | 99.05% | 100% | 100% | 100% | 100% | 0% | 0 |
| 37110 | RS Umum Bhakti Timah | 9 | 2025 | 10-08-2025 | 98.43% | 100% | 100% | 100% | 82.5% | 0% | 84.18% | 100% | 88.76% | 80% | 100% | 100% | |
| 37111 | RS Umum Daerah Kabupaten Bintan | 9 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 37112 | RS Umum Daerah Tarempa | 9 | 2025 | 01-01-1970 | 86.5% | 87% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 71.11% | 0% | 0 |
| 37113 | RS Ibu dan Anak Puri Betik Hati | 9 | 2025 | 10-06-2025 | 96.47% | 95% | 97.39% | 100% | 94.65% | 0% | 84.34% | 100% | 88.86% | 100% | 100% | 100% | 0 |
| 37114 | RS Umum Daerah Pringsewu | 9 | 2025 | 10-09-2025 | 84.62% | 100% | 100% | 0% | 84.07% | 0% | 99.23% | 0% | 80.13% | 85.71% | 100% | 100% | 0 |
| 37115 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 9 | 2025 | 10-08-2025 | 86.34% | 100% | 100% | 100% | 92.38% | 0% | 94.08% | 100% | 79.23% | 100% | 100% | 100% | 0 |
| 37116 | RS Jiwa Dharmawangsa | 9 | 2025 | 10-10-2025 | 91.71% | 100% | 100% | 0% | 78.7% | 0% | 69.51% | 0% | 95.69% | 100% | 100% | 100% | 0 |
| 37117 | RS Ibu dan Anak Mutiara Putri | 9 | 2025 | 10-10-2025 | 96.58% | 93% | 100% | 100% | 98.43% | 0% | 90.2% | 100% | 93.46% | 100% | 100% | 0% | |
| 37118 | RS Umum Daerah Natuna | 9 | 2025 | 10-06-2025 | 90.33% | 96% | 96.05% | 100% | 68% | 0% | 95.87% | 100% | 94.8% | 100% | 71.74% | 100% | |
| 37119 | RS Umum Mitra Husada | 9 | 2025 | 10-09-2025 | 63.51% | 90% | 98.73% | 100% | 68.47% | 23.6% | 9.55% | 100% | 95.47% | 89.29% | 99.22% | 100% | |
| 37120 | RS Umum Daerah Palmatak | 9 | 2025 | 10-04-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 37121 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 9 | 2025 | 10-10-2025 | 95.9% | 100% | 100% | 100% | 80.7% | 0.66% | 80.12% | 100% | 100% | 49.43% | 100% | 100% | |
| 37122 | RS Pratama Bangka Tengah | 9 | 2025 | 10-06-2025 | 84.31% | 82% | 100% | 0% | 99.26% | 0% | 100% | 100% | 86.36% | 0% | 100% | 0% | 0 |
| 37123 | RS Ketergantungan Obat | 9 | 2025 | 10-07-2025 | 91.49% | 100% | 100% | 0% | 96.34% | 0% | 100% | 100% | 99.53% | 54.17% | 0% | 100% | |
| 37124 | RS Umum HI. Muhammad Yusuf | 9 | 2025 | 10-05-2025 | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | |
| 37125 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 9 | 2025 | 10-10-2025 | 80% | 96% | 100% | 100% | 69.63% | 5% | 82.22% | 100% | 98.62% | 91.43% | 97.14% | 100% | |
| 37126 | RS Umum Medistra | 9 | 2025 | 10-10-2025 | 89% | 100% | 100% | 0% | 77.83% | 13.91% | 46.91% | 97.33% | 96.16% | 100% | 100% | 100% | |
| 37127 | RS Ibu dan Anak Mawar | 9 | 2025 | 01-01-1970 | 90% | 100% | 100% | 100% | 100% | 0% | 94.12% | 88.46% | 88.89% | 100% | 100% | 87.5% | |
| 37128 | RS Umum Bumi Waras | 9 | 2025 | 10-09-2025 | 85% | 98% | 100% | 100% | 72% | 0% | 87.24% | 100% | 93.33% | 78.4% | 99.25% | 90% | 0 |
| 37129 | RS Bhayangkara Polda Kep. Bangka Belitung | 9 | 2025 | 10-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | |
| 37130 | RS Khusus Bedah THT Yayasan Yurino | 9 | 2025 | 10-06-2025 | 100% | 100% | 100% | 0% | 91.67% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 37131 | RS Hermina Lampung | 9 | 2025 | 10-06-2025 | 92.91% | 94% | 100% | 98.18% | 80.93% | 8.42% | 76.89% | 100% | 99.94% | 87.5% | 100% | 100% | |
| 37132 | RS Umum Daerah Kriopanting Payung | 9 | 2025 | 10-09-2025 | 92.5% | 99% | 100% | 0% | 97.1% | 0% | 91.3% | 100% | 93.38% | 100% | 100% | 0% | 0 |
| 37133 | RS Santa Elisabeth Sei Lekop | 9 | 2025 | 01-01-1970 | 89.54% | 100% | 100% | 84.92% | 82.77% | 3.33% | 82.57% | 99.64% | 82.56% | 88.24% | 100% | 82.86% | 0 |
| 37134 | RS Belleza Kedaton Bandar Lampung | 9 | 2025 | 10-07-2025 | 100% | 100% | 84.57% | 100% | 84.05% | 0% | 94.02% | 100% | 84.86% | 82.29% | 97.4% | 79.49% | |
| 37135 | RS Siti Khodijah | 9 | 2025 | 10-08-2025 | 86% | 100% | 100% | 80% | 82.52% | 6.45% | 85.17% | 100% | 91.55% | 80% | 100% | 100% | |
| 37136 | RS Maria Regina | 9 | 2025 | 10-10-2025 | 100% | 99% | 100% | 100% | 94.94% | 0% | 100% | 100% | 100% | 57.14% | 100% | 100% | 0 |
| 37137 | RS Umum Daerah Muhammad Zein | 9 | 2025 | 10-10-2025 | 73.5% | 98% | 100% | 40.74% | 81.77% | 71.43% | 100% | 100% | 100% | 71.43% | 100% | 0% | |
| 37138 | RS Tk. IV 02.07.04 | 9 | 2025 | 01-01-1970 | 100% | 100% | 75% | 100% | 75% | 5% | 45% | 71.43% | 85% | 40% | 100% | 100% | 0 |
| 37139 | RS Airan Raya | 9 | 2025 | 10-04-2025 | 91% | 100% | 100% | 0% | 87.62% | 3.61% | 71.19% | 100% | 99.5% | 81.73% | 99.91% | 100% | |
| 37140 | RS Khusus Kanker MRCCC Siloam Semanggi | 9 | 2025 | 10-07-2025 | 97.32% | 94% | 99.83% | 0% | 58.68% | 1.61% | 64.55% | 100% | 100% | 66.67% | 100% | 96% | 0 |
| 37141 | RS Ibu dan Anak Muhaya | 9 | 2025 | 10-04-2025 | 95% | 85% | 96% | 88% | 85% | 14% | 90% | 92% | 86% | 84% | 93.33% | 90% | |
| 37142 | RS Mata Lampung Eye Center (LEC) | 9 | 2025 | 01-01-1970 | 98% | 96% | 97.5% | 0% | 98.5% | 0.5% | 98% | 0% | 100% | 100% | 100% | 100% | 0 |
| 37143 | RS Umum Tria Dipa | 9 | 2025 | 10-08-2025 | 85.35% | 100% | 100% | 100% | 82.39% | 6.25% | 41.54% | 100% | 99.59% | 75% | 100% | 100% | |
| 37144 | RS Umum Daerah Bandar Negara Husada | 9 | 2025 | 10-10-2025 | 92.27% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | |
| 37145 | RS Kalbu Intan Medika | 9 | 2025 | 10-07-2025 | 88.15% | 100% | 100% | 0% | 78.95% | 0% | 75% | 100% | 89.33% | 0% | 100% | 100% | |
| 37146 | RS Candimas Medical Center | 9 | 2025 | 10-09-2025 | 99.26% | 97% | 92.93% | 100% | 84.65% | 5.59% | 95.12% | 100% | 95.67% | 41.67% | 99.03% | 100% | |
| 37147 | RS Ibu dan Anak Mutiara Hati | 9 | 2025 | 10-06-2025 | 100% | 100% | 100% | 100% | 99.15% | 0% | 90.2% | 100% | 100% | 98.04% | 100% | 100% | |
| 37148 | RS Dokter Adam Talib Cikunir | 9 | 2025 | 10-04-2025 | 97.1% | 100% | 100% | 0% | 100% | 0% | 97.7% | 100% | 100% | 82% | 100% | 100% | |
| 37149 | RS Jantung Hasna Medika | 9 | 2025 | 10-09-2025 | 100% | 100% | 100% | 0% | 94.55% | 0% | 100% | 100% | 87.15% | 100% | 100% | 0% | |
| 37150 | RS Umum Izza | 9 | 2025 | 10-09-2025 | 77.5% | 100% | 100% | 83.33% | 51.8% | 2.88% | 54.85% | 100% | 93.31% | 83.33% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.