Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 37251 | RS Umum Permata Keluarga Lippo Cikarang | 9 | 2025 | 10-12-2025 | 80.79% | 100% | 100% | 100% | 82.55% | 3.85% | 72.47% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 37252 | RS Umum Mitra Family | 9 | 2025 | 10-03-2025 | 98.7% | 100% | 100% | 100% | 96.5% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 37253 | RS Umum Salak | 9 | 2025 | 10-09-2025 | 91.82% | 93% | 100% | 100% | 67.31% | 0% | 71.05% | 100% | 98.43% | 80.39% | 98.97% | 82.35% | 0 |
| 37254 | RS Ibu dan Anak Harapan Bunda Bandung | 9 | 2025 | 10-08-2025 | 88% | 90% | 100% | 100% | 94.31% | 0% | 98.55% | 100% | 100% | 98.43% | 100% | 100% | |
| 37255 | RS Umum Tiara | 9 | 2025 | 10-06-2025 | 91.63% | 98% | 98.06% | 97.14% | 90.58% | 0.37% | 95.83% | 100% | 96.65% | 96.24% | 98.9% | 100% | |
| 37256 | RS Umum Puri Asih | 9 | 2025 | 10-10-2025 | 100% | 100% | 93.66% | % | 98.86% | 0% | 81.08% | 100% | 80.28% | 80% | 100% | 100% | 0 |
| 37257 | RS Umum PMI Bogor | 9 | 2025 | 10-09-2025 | 88.5% | 95% | 100% | 0% | 71.09% | 9.38% | 56.25% | 100% | 92.97% | 83.33% | 100% | 100% | |
| 37258 | RS Umum Santosa Hospital Bandung Kopo | 9 | 2025 | 10-09-2025 | 94.64% | 98% | 99.06% | 100% | 87.67% | 0% | 81.55% | 99.79% | 80.42% | 94.28% | 96.77% | 100% | |
| 37259 | RS Umum Medirossa 2 | 9 | 2025 | 10-09-2025 | 100% | 100% | 98.49% | 100% | 100% | % | 93.91% | 100% | 98.29% | 0% | 100% | 100% | |
| 37260 | RS Umum Fikri Medika | 9 | 2025 | 10-06-2025 | 99.51% | 89% | 99.94% | 0% | 99.8% | 0% | 87.55% | 100% | 92.96% | 0% | 100% | 100% | 0 |
| 37261 | RS Umum Puspa Husada | 9 | 2025 | 10-05-2025 | 95% | 100% | 100% | 90% | 98.33% | 0% | 96.67% | 100% | 99.25% | 98% | 100% | 100% | |
| 37262 | RS Umum Daerah Pandega Pangandaran | 9 | 2025 | 10-06-2025 | 95% | 98% | 99.04% | 92.86% | 89.84% | 0% | 100% | 98.06% | 93.75% | 60% | 100% | 100% | |
| 37263 | RS Umum Anna Medika | 9 | 2025 | 10-08-2025 | 98.48% | 100% | 97.45% | 0% | 75% | 0% | 100% | 100% | 100% | 66.67% | 100% | 100% | |
| 37264 | RS Umum Cahya Kawaluyan | 9 | 2025 | 10-09-2025 | 95.05% | 97% | 100% | % | 55.42% | 0% | 68.31% | 100% | 99.69% | 83.63% | 100% | 100% | |
| 37265 | RS Umum Lira Medika | 9 | 2025 | 10-03-2025 | 98.47% | 100% | 99.99% | 100% | 86.3% | 0.9% | 79.43% | 100% | 68.85% | 0% | 100% | 100% | 0 |
| 37266 | RS Umum Kartika Husada | 9 | 2025 | 10-09-2025 | 70% | 98% | 93.49% | 91.67% | 58.72% | 100% | 43.36% | 100% | 95.83% | 0% | 92.31% | 100% | |
| 37267 | RS Ibu dan Anak Al Islam | 9 | 2025 | 10-08-2025 | 71.59% | 88% | 100% | 0% | 100% | 0% | 11.47% | 100% | 92.52% | 57.14% | 86.75% | 100% | |
| 37268 | RS Jiwa Provinsi Jawa Barat | 9 | 2025 | 10-03-2025 | 96.04% | 100% | 100% | % | 96.71% | % | 98.93% | 100% | 99.89% | 92.81% | 100% | 0% | 0 |
| 37269 | RS Edelweiss | 9 | 2025 | 10-10-2025 | 90.15% | 100% | 100% | 100% | 71.35% | 7.09% | 77.36% | 100% | 100% | 88.24% | 100% | 100% | |
| 37270 | RS Khusus Paru Kabupaten Karawang | 9 | 2025 | 10-09-2025 | 87% | 100% | 100% | 0% | 96.21% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 37271 | RS Ibu dan Anak Gizar | 9 | 2025 | 10-02-2025 | 97.5% | 95% | 90.91% | 100% | 94.74% | 0% | 94.74% | 0% | 94.44% | 92.63% | 94.44% | 100% | |
| 37272 | RS Ibu dan Anak Graha Medika Padalarang | 9 | 2025 | 10-03-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 95% | 100% | 100% | 100% | 100% | 100% | |
| 37273 | RS Umum Bunda Mulia | 9 | 2025 | 10-10-2025 | 99.33% | 98% | 100% | 100% | 97.7% | 0% | 96.14% | 100% | 100% | 83.33% | 100% | 100% | |
| 37274 | RS Ibu dan Anak Kartini | 9 | 2025 | 10-07-2025 | 99.1% | 100% | 100% | 91.67% | 92% | 2% | 92.9% | 100% | 89.16% | 93.69% | 100% | 91.67% | |
| 37275 | RS Umum Mandaya | 9 | 2025 | 10-09-2025 | 92.5% | 100% | 99.92% | 100% | 93.29% | 2.36% | 60.24% | 100% | 99.98% | 85.19% | 98.68% | 100% | |
| 37276 | RS Umum Kasih Insani Sukatani | 9 | 2025 | 01-01-1970 | 94.5% | 99% | 99.05% | 0% | 96.89% | 0% | 97.02% | 100% | 93.1% | 82.05% | 99.35% | 93.75% | 0 |
| 37277 | RS Umum Melinda 2 | 9 | 2025 | 10-06-2025 | 97.75% | 97% | 99.02% | 0% | 86.96% | 1.79% | 97.96% | 100% | 100% | 100% | 100% | 80.36% | 0 |
| 37278 | RS Umum Bina Sehat | 9 | 2025 | 10-09-2025 | 94.5% | 100% | 100% | 100% | 96.15% | 100% | 96% | 100% | 94.12% | 100% | 100% | 100% | |
| 37279 | RS Hermina Karawang | 9 | 2025 | 10-06-2025 | 94.12% | 98% | 100% | 94.44% | 73.76% | 1.93% | 85% | 100% | 96.21% | 60% | 100% | 100% | 0 |
| 37280 | RS Umum Metro Hospitals | 9 | 2025 | 10-09-2025 | 99.85% | 99% | 100% | 83.33% | 80.31% | 4.29% | 79.67% | 100% | 97.54% | 82.65% | 100% | 100% | |
| 37281 | RS Ibu dan Anak Pasutri | 9 | 2025 | 01-01-1970 | 89.22% | 93% | 100% | 55.56% | 59.54% | 0% | 87.24% | 100% | 100% | 64.11% | 100% | 100% | 0 |
| 37282 | RS Umum Melania | 9 | 2025 | 10-06-2025 | 88% | 100% | 98.9% | 100% | 100% | 0% | 100% | 100% | 92% | 100% | 100% | 100% | |
| 37283 | RS Cahaya Medika | 9 | 2025 | 10-09-2025 | 99% | 100% | 100% | % | 95% | % | 96.08% | 100% | 97.74% | 100% | 100% | 100% | |
| 37284 | RS Khusus Ginjal Ny. R. A. Habibie | 9 | 2025 | 10-09-2025 | 79.95% | 96% | 99.07% | 0% | 92.28% | 6.52% | 81.97% | 100% | 90.1% | 85.33% | 99.53% | 100% | 0 |
| 37285 | RS Umum Amanda Mitra Keluarga | 9 | 2025 | 10-06-2025 | 85.13% | 85% | 92.92% | 100% | 95.29% | 0% | 61.57% | 100% | 100% | 54.29% | 82.51% | 100% | |
| 37286 | RS Umum Trimitra | 9 | 2025 | 10-07-2025 | 91.71% | 93% | 100% | 100% | 100% | 0% | 83.86% | 100% | 100% | 100% | 100% | 100% | |
| 37287 | RS Khusus Gigi dan Mulut UNPAD | 9 | 2025 | 10-10-2025 | 100% | 100% | 100% | % | 58.34% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | |
| 37288 | RS Umum Harapan Mulia | 9 | 2025 | 10-07-2025 | 98.34% | 97% | 100% | 100% | 98.64% | 100% | 74.86% | 100% | 99.14% | 99.95% | 100% | 100% | |
| 37289 | BMC Mayapada Hospital | 9 | 2025 | 10-09-2025 | 86.63% | 96% | 99.18% | 0% | 82.29% | 4.48% | 97.89% | 100% | 100% | 90.28% | 100% | 100% | |
| 37290 | RS Umum Sentral Medika | 9 | 2025 | 10-06-2025 | 99.06% | 98% | 22.64% | 20% | 6.64% | 17.5% | 86.83% | 100% | 100% | 100% | 22.64% | 100% | |
| 37291 | RSAU Dr. M. Hassan Toto | 9 | 2025 | 10-08-2025 | 98.25% | 98% | 100% | % | 99.48% | 0% | 99.1% | 100% | 100% | 100% | 100% | 100% | |
| 37292 | RS Umum Cikarang Medika | 9 | 2025 | 10-10-2025 | 96% | 98% | 100% | 90.62% | 80.72% | 0% | 66.97% | 100% | 90.98% | 90% | 100% | 86.31% | |
| 37293 | RS Umum Hermina Bogor | 9 | 2025 | 10-03-2025 | 94.23% | 100% | 100% | 100% | 98.46% | 0% | 98.83% | 100% | 96.67% | 86.67% | 100% | 100% | |
| 37294 | RS Umum Rosela | 9 | 2025 | 10-08-2025 | 79% | 95% | 93.75% | 100% | 54.55% | 0% | 53.75% | 100% | 100% | 58.82% | 100% | 81.25% | 0 |
| 37295 | RS Umum Kartika Husada Setu | 9 | 2025 | 10-09-2025 | 87.92% | 100% | 100% | 90.91% | 94.39% | 4.35% | 74.74% | 100% | 91.33% | 91.38% | 100% | 100% | |
| 37296 | RS AMC | 9 | 2025 | 10-08-2025 | 99.75% | 100% | 100% | 33.33% | 86.72% | 0% | 63.12% | 100% | 98.44% | 100% | 100% | 100% | |
| 37297 | RS Umum Daerah Kota Bogor | 9 | 2025 | 10-03-2025 | 73.73% | 91% | 99.5% | 100% | 85.79% | 0.76% | 73.2% | 100% | 100% | 70% | 99.02% | 100% | |
| 37298 | RS Ibu dan Anak Melinda | 9 | 2025 | 10-08-2025 | 99.77% | 100% | 100% | 100% | 74.55% | 0% | 80.85% | 100% | 99.19% | 100% | 100% | 0% | |
| 37299 | RS San Medical Center | 9 | 2025 | 10-03-2025 | 98% | 99% | 99% | 100% | 86.67% | 0% | 81.08% | 100% | 10% | 100% | 100% | 100% | |
| 37300 | RS Umum Amanda | 9 | 2025 | 10-06-2025 | 98.79% | 100% | 100% | 100% | 90.38% | 0% | 97.01% | 100% | 92.37% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.